User Interface

  • Most Topular Stories

  • Something's coming 6

    Signal v. Noise
    Jason Fried
    28 Aug 2015 | 5:41 am
  • Why the Confirm Password Field Must Die

    UX Movement
    anthony
    25 Aug 2015 | 7:32 am
    Sign up forms are one of the trickiest web pages to design. Including and excluding certain form elements affects the conversion rate. The designer’s job is to figure out which elements they should include or exclude.Confirm Password Fields Lower Conversion RateMany think the confirm password field is necessary to include when creating a password. This is because a password field masks the user’s input. If users mistype their password, they won’t recognize it. The confirm password catches typos by prompting users to type their password twice.While the confirm password field seems…
  • ZURB Wired 2015 Has Begun!

    ZURB
    27 Aug 2015 | 8:00 am
    It's GO time! We've just kicked off ZURB Wired 2015 with Downtown Streets Team! You can keep up with our progress in real-time as we publish our work through blog posts, photos and videos on our ZURB Wired page over the next 24 hours. You can get involved too! Keep an eye on the blog because we'll be posting Notable sets asking for your feedback on our work as we go. You can help keep us pumped by cheering us on! Tweet us using our @ZURB handle and use the #ZURBWired hashtag and we'll be sure to share it with the teams here. Lastly, every few hours we're going to hop on Periscope for some…
  • The Data-Informed Customer Journey

    UXmatters
    24 Aug 2015 | 1:41 am
    By Pamela Pavliscak Published: August 24, 2015 “Thinking about what data you need to inform the customer journey, there are clear gaps. You have a lot more data about your Web site or app than about the other sites and apps that may make up part of the experience, or the user experience ecosystem.” In actuality, most people spend most of their time on Web sites and apps other than those our organizations have created, and we may not know much about what those experiences are really like. However, your organization can map the customer journey. There is no one right way to map a…
  • Is Technical Writing Part of UX?

    UXmatters
    24 Aug 2015 | 1:34 am
    By Janet M. Six Published: August 24, 2015 Send your questions to Ask UXmatters and get answers from some of the top professionals in UX. In this edition of Ask UXmatters, our panel of UX experts discusses the need for the work of technical writers to be an integral part of the UX design process. Strong technical writing can play an important role in a product’s success. Unfortunately, the prevalence of product team’s ignoring technical writing until the latter stages of product development detracts from the ability of technical writers to positively impact product success.
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    Signal v. Noise

  • Something's coming 6

    Jason Fried
    28 Aug 2015 | 5:41 am
  • Can old world be more modern than new school?

    Jason Fried
    27 Aug 2015 | 7:10 am
    I’ve got two machines on me. One’s strapped to my left wrist. The other lives in my pocket. The one on my wrist can tell me the time (precisely in 12 hour format, roughly in 24), the day of the week, the month of the year, which year of the leap year cycle we’re in, and the current moon phase. But that’s its limit. There’s no software, only hardware. It’s programmed in springs and gears and levers and jewels. The one in my pocket can tell me anything and do just about everything. It knows my voice, it responds to my touch, and it even instantly recognizes my fingerprint out of…
  • Extra Drawings for The Distance

    Nate Otto
    26 Aug 2015 | 12:09 pm
    Last year I shared some extra drawings I made for the Basecamp marketing site that for a variety of reasons never went live or were seen by anyone outside of Basecamp. There have also been many drawings for The Distance that have never seen the light of day until now. For just over a year, The Distance was dedicated to longform articles about long standing businesses. Under the editorship of Wailin and the art direction of Mig, I made a header illustration for each article and a building drawing that served as the footer. In recent months, The Distance has morphed into a podcast. I still…
  • A chart a day keeps the data in play

    Noah
    26 Aug 2015 | 9:07 am
    Every working day for the last month or so I’ve posted a single “chart of the day” to our Basecamp account. They’re posted internally without much commentary—just enough to explain what the chart is about. The topics are wide ranging: in the last month, we’ve covered browser uptake, search terms, The Distance, database performance, phone support, Nagios alert trends, demographics, classes, timezones, and even home energy usage and BMW torque curves. The charts don’t fit into a big picture narrative, and there’s no agenda behind them: I simply…
  • Grit is for cowboys

    David
    25 Aug 2015 | 11:35 am
    The cattle has to be round up. Complaining about the weather or going without sleep for 16 hours isn’t going to do it. So clench your teeth and get the work done. That’s the grit needed to be a cowboy. But I’m a lot less sure that grit is such a positive trait in other professions, particularly creative endeavors like programming, design, or writing. If I had more grit, I would probably just have clenched my teeth and dug into that J2EE architectural hole with greater perseverance, rather than giving up and building Ruby on Rails. I would probably have spent more time finishing my math…
 
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    ZURB

  • ZURB Wired 2015 Has Begun!

    27 Aug 2015 | 8:00 am
    It's GO time! We've just kicked off ZURB Wired 2015 with Downtown Streets Team! You can keep up with our progress in real-time as we publish our work through blog posts, photos and videos on our ZURB Wired page over the next 24 hours. You can get involved too! Keep an eye on the blog because we'll be posting Notable sets asking for your feedback on our work as we go. You can help keep us pumped by cheering us on! Tweet us using our @ZURB handle and use the #ZURBWired hashtag and we'll be sure to share it with the teams here. Lastly, every few hours we're going to hop on Periscope for some…
  • ZURB Wired 2015: Announcing Downtown Streets Team as This Year's Nonprofit!

    21 Aug 2015 | 6:00 pm
    After meeting with several amazing nonprofits, we've selected Downtown Streets Team for ZURB Wired 2015! We want to thank all of the other organizations who put together some amazing presentations for our team and look forward to keeping in contact for Wired 2016! Downtown Streets Team is celebrating 10 years of helping the homeless transform their lives through their unique work and community beautification programs, in addition to assistance with housing, medical care and education. Our team was incredibly impressed by their personal success stories and the impact they're making in our…
  • Iteration Builds Momentum

    11 Aug 2015 | 9:50 am
    Last year we set out to challenge what people believed to be Design Thinking. Since then we committed ourselves to defining a design methodology that pulled from our two decades of design knowledge. We realized that the lessons and methods we discovered since our beginnings in 1998 would make it easier for millions of designers to take advantage of our insights and help their design teams create more value in their organizations. We found that in Progressive Design. We've defined two principles of Progressive Design- Design for Influence and Lead by Design. In this blog post, we define our…
  • How The Next Web Redesign Puts Content First

    30 Jul 2015 | 12:45 pm
    (From left to right: CEO and Co-founder Boris Veldhuijzen and Lead Designer Alexander Griffioen) It's always thrilling to find others who share our passion for design and aren't afraid to take risks. We've worked relentlessly since 1998 to establish ourselves as leaders in the industry and are constantly looking for new ways to improve and take design further. Our Foundation family of open source frameworks has helped push the web forward, University has trained thousands of designers around the globe, 300 of the most innovative companies in the world have partnered with us to build better…
  • Designers: Use'em or Lose'em!

    17 Jul 2015 | 8:00 am
    Design is hot. Companies have realized that good design is good for business, that technology alone isn't enough to get customers excited, and that today's consumers have come to expect a smart and delightful experience in every product they touch. Designers are a hot commodity these days. Companies are going all-in, scooping up talent so their competitors won't. The stakes have never been higher. However, it's clear that not many companies seem to know how to play their hand and they just haven't figured out what do with their design teams. Product managers are still at the helm, doing most…
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    UX Magazine

  • Solving the Problem of Design with Karl Ulrich

    Mohamed Amer
    28 Aug 2015 | 9:01 am
    August 28, 2015A designer’s job involves reaching a certain destination, often without being given clear direction of where to go. Many designers will confirm that this can lead them to complete a series of tasks over and over again—a process that, as a whole, can become repetitive. Following a framework for design can put designers at an advantage by shortening the length of time they spend on a project and by helping their clients to understand their role.Because design is a fundamental part of creating a product that appeals to users, designers want to ease the life of the user in some…
  • A Few Fits about the Flawed UX of Fitbit Flex

    Jason Ogle
    27 Aug 2015 | 9:56 am
    August 27, 2015In the age of wearable technology, Fitbit has taken center stage and in many ways stolen the show in the health and fitness category.I finally shuffled to the top of the hill at 40 this year. I have suffered from chronic back and neck pain as well as acid-reflux disease for over a decade now. Something had to give, and Ben & Jerry certainly weren’t helping a brother out. I’ve lost nearly 30lbs in the past 6mos since I stopped—or at least significantly slowed—my consumption of refined sugars and started actually exercising. Imagine that.One of the welcome additions…
  • The Entrance Is the Exit … Obviously #wtfUX

    John Boykin
    25 Aug 2015 | 9:00 am
    August 25, 2015The Palo Alto Medical Foundation clinics in Palo Alto and Redwood City, California, are beautiful pieces of architecture. And both campuses confuse the goo out of new visitors trying to find their way around.A case in point is this signage classic at—well, let’s call it a portal between the Palo Alto clinic’s underground parking garage and the clinic building. Is this an entrance? Yes. Is it an exit? Uhhh, that’s the rub.These contradictory signs have been at this spot since the Palo Alto campus opened around 2000. At the time, I was busy trying to break into the…
  • Simplify Your Projects by Using a UX Checklist

    Joseph Dickerson
    24 Aug 2015 | 10:49 am
    August 24, 2015One of the more interesting things I’ve been able to do in my career is establishing a user experience team’s design process. Obviously, there are standard phases and steps all UX processes share—some form of discovery and research, iteration, documentation, etc.—but how you approach these phases, how much time and “weight” you apply to each part of the design journey, is challenging to define.No design checklist survives contact with the clientA key decision I made, and the most impactful thing about the process I set up, was to implement a checklist. Checklists…
  • A Beginner's Course in Elevator Operation #wtfUX?

    Josh Tyson | UX Magazine
    21 Aug 2015 | 11:30 am
    August 21, 2015This tale of lifting one heavy cognitive load come from Roger Dooley's post "Don’t Redesign Your Elevator!" on his Neuromarketing blog. It describes his first encoutnter with a Schindler ID System Elevator control installation in an modern German hotel. "Each new guest had to be walked to the elevator for a training session on how to get to one's floor."The elevators are arranged in a circle around a little lobby—very attractive and ultra-modern. To get inside the elevator lobby from a guest floor, though, I have to get through a heavy glass door. It’s locked.
 
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    UXmatters

  • The Data-Informed Customer Journey

    24 Aug 2015 | 1:41 am
    By Pamela Pavliscak Published: August 24, 2015 “Thinking about what data you need to inform the customer journey, there are clear gaps. You have a lot more data about your Web site or app than about the other sites and apps that may make up part of the experience, or the user experience ecosystem.” In actuality, most people spend most of their time on Web sites and apps other than those our organizations have created, and we may not know much about what those experiences are really like. However, your organization can map the customer journey. There is no one right way to map a…
  • Presumptive Design: Design Research Through the Looking Glass

    24 Aug 2015 | 1:38 am
    By Leo Frishberg and Charles Lambdin Published: August 24, 2015 “You haven’t done any user research, but various internal stakeholders already strongly feel they know what the solution should be. They’re wrong, of course, but how can you dissuade them from believing in their assumptions and ideas?” You’re on a project team. The team has just formed, so you haven’t done any user research, but various internal stakeholders already strongly feel they know what the solution should be. They’re wrong, of course, but how can you dissuade them from believing…
  • Is Technical Writing Part of UX?

    24 Aug 2015 | 1:34 am
    By Janet M. Six Published: August 24, 2015 Send your questions to Ask UXmatters and get answers from some of the top professionals in UX. In this edition of Ask UXmatters, our panel of UX experts discusses the need for the work of technical writers to be an integral part of the UX design process. Strong technical writing can play an important role in a product’s success. Unfortunately, the prevalence of product team’s ignoring technical writing until the latter stages of product development detracts from the ability of technical writers to positively impact product success.
  • Partners by Design: Why UX Design Benefits from Ongoing Customer Collaboration

    24 Aug 2015 | 1:29 am
    By Hilary Basch Published: August 24, 2015 “In our digital, mobile world, at nearly every moment, user experience (UX) matters. Google calls these micro-moments….” Do any of these experiences sound familiar? A cleverly designed shopping app in which you can’t find the Buy button. A Phone number text box where it’s unclear whether you need to type dashes, so you waste time typing it both ways to see what works. An illegible CAPTCHA standing between you and the 30 seconds you have remaining to complete your Taylor Swift concert-ticket purchase. Micro-moments In our…
  • What’s Holding You Back from Doing UX Design Remotely?

    24 Aug 2015 | 1:26 am
    By Marg Laing Published: August 24, 2015 “What UX-specific challenges exist with remote work?” “I like the idea of working remotely, but I’m worried that I won’t produce great work if I’m cut off from the team.” Does this statement ring true for you? It did for me six months ago, as I struggled through a remote contract. I hadn’t worked remotely before. As I feared, I did not produce great work, and I felt lost as to how to improve the situation. People had often asked me why I couldn’t work from anywhere like developers do. But, usually,…
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    A List Apart: The Full Feed

  • Nishant Kothary on the Human Web: “Buy Him A Coffee”

    27 Aug 2015 | 5:30 am
    My first job out of college was as a program manager. Program Manager is one of those job titles that sounds important because it implies that there exists a Program, and you have been anointed to Manage it. Who doesn’t want to be boss! As with all impressive-sounding things, program management job descriptions are littered with laughable bullets like: • Must be proficient at influencing others without authority. Which may as well be written as: • Life is. Or: • Thing is Thing. Pretty much every freshman PM ignores that qualification, and interviewers rarely test for it. We take for…
  • This week's sponsor: Craft

    The fine folks at A List Apart
    26 Aug 2015 | 7:30 am
    Time to look for a new CMS? Our sponsor Craft keeps the editing experience simple, flexible, and responsive.
  • Thinking Responsively: A Framework for Future Learning

    25 Aug 2015 | 7:00 am
    Before the arrival of smartphones and tablets, many of us took a position of blissful ignorance. Believing we could tame the web’s inherent unpredictability, we prescribed requirements for access, prioritizing our own needs above those of users. As our prescriptions grew ever more detailed, responsive web design signaled a way out. Beyond offering a means of building device-agnostic layouts, RWD initiated a period of reappraisal; not since the adoption of web standards has our industry seen such radical realignment of thought and practice. In the five years since Ethan Marcotte’s article…
  • Multimodal Perception: When Multitasking Works

    25 Aug 2015 | 7:00 am
    Word on the street is that multitasking is impossible. The negative press may have started with HCI pioneer Clifford Nass, who published studies showing that people who identify as multitaskers are worse at context switching, worse at filtering out extraneous information, worse at remembering things over the short term, and have worse emotional development than unitaskers. With so much critical attention given to multitasking, it’s easy to forget that there are things our brains can do simultaneously. We’re quite good at multimodal communication: communication that engages multiple…
  • On Our Radar: Pretty Advanced Machine Learning

    20 Aug 2015 | 7:00 am
    Forgive me for stating the obvious, but some really fascinating tech is coming out of newsrooms right now. This month, Shan Wang has already written two great pieces on different ways the New York Times is integrating Slack into their newsroom—introducing us to Blossom, the bot that helps editors decide which stories to promote on social media, and showing how the team used Slack as a tool for live-blogging the first Republican presidential debates. The 26 current and former Knight-Mozilla Fellows. Image credit: OpenNews, licensed under CC 3.0. If you read that and wished it could be your…
 
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    Zeldman on Web & Interaction Design

  • “You’re Now Free to Complain About the Wi-Fi”

    Jeffrey Zeldman
    26 Aug 2015 | 7:52 am
    LOUIS C.K.’s 2008 viral rant on Conan O’Brien be damned. Seven years later, in-flight Wi-Fi is still maddeningly slow, expensive, and unreliable. Bloomberg: Why Gogo’s Infuriatingly Expensive, Slow Internet Still Owns the Skies The post “You’re Now Free to Complain About the Wi-Fi” appeared first on Zeldman on Web & Interaction Design.
  • Reframing Design

    Jeffrey Zeldman
    17 Aug 2015 | 7:53 am
    ISSUE № 426 of A List Apart reframes the design process: The Language of Modular Design by Alla Kholmatova Goodbye, pages; hello, systems! When we break things down into atomic units, design elements become more scalable and replaceable, easier to test, and quicker to assemble. Alla Kholmatova emphasizes that a shared vocabulary should be the jumping-off point for teams who want to adopt a modular design approach. Let’s start with language, not interfaces. Sharing Our Work: Testing and Feedback in Design by Jessica Harllee Showing your in-progress designs can be scary, but there’s no…
  • On Web Performance

    Jeffrey Zeldman
    15 Aug 2015 | 12:05 am
    GET READY for Lara Hogan, author of Designing For Performance, as she shares pretty much about everything you’ll need to know to design optimally performant front-end web experiences. It’s one of twelve essential sessions that make An Event Apart Austin 2015 the Southwest’s don’t-miss web design and development event of 2015. The post On Web Performance appeared first on Zeldman on Web & Interaction Design.
  • An Event Apart DC Resources

    Jeffrey Zeldman
    12 Aug 2015 | 1:25 pm
    WHETHER you missed the DC show that ended 20 minutes ago, or attended and already want to relive the memories, this chunk’s for you: Articles, Links, and Tools From An Event Apart Washington DC 2015. http://aneventapart.com/news/post/resources-from-an-event-apart-dc-2015 The post An Event Apart DC Resources appeared first on Zeldman on Web & Interaction Design.
  • Web Design Essentials: Resilience

    Jeffrey Zeldman
    6 Aug 2015 | 7:15 am
    RESILIENCE: BUILDING a Robust Web That Lasts by Jeremy Keith. One of twelve hours of essential content at An Event Apart Austin 2015. But if you plan to attend, grab your ticket now. Early bird discount pricing ends Monday, August 10. An Event Apart Austin 2015 The post Web Design Essentials: Resilience appeared first on Zeldman on Web & Interaction Design.
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    Max Design

  • Links for light reading (21/8/15)

    Russ Weakley
    20 Aug 2015 | 4:58 pm
    CSS Making Charts with CSS CSS element() function Laying Out A Flexible Future For Web Design With Flexbox Building a Style Switcher with Pure CSS Using :checked Understanding Critical CSS CSS inliner Building a Style Switcher with Pure CSS Using :checked General First Impression of GitHub Desktop The Language of Modular Design Tips for CSS3 Browser Support & Fallback Methods The Current State of HTML5/CSS3 Browser Support UX Masking Passwords: Help or Hindrance? 3 animation techniques UX designers need to know Accessibility How Google designs for the blind 7 Things Every Designer Needs…
  • Links for light reading (10/8/15)

    Russ Weakley
    9 Aug 2015 | 9:05 pm
    CSS BEMIT: Taking the BEM Naming Convention a Step Further Modern CSS Layout, power and responsibility Position an element relatively to another element from anywhere in the DOM Cutting the Mustard with CSS Media Queries Constructing CSS Quantity Queries On The Fly Get an independent CSS framework and UI toolkit with Chassis 25 pro tips to breathe new life into your CSS CSS Grid Layout Module Level 1 – W3C Working Draft, 6 August 2015 General Browser Trends August 2015: Chrome Exceeds 50% Amazon starts rolling out HTML5 web video player, moving beyond Silverlight and Flash Pointer…
  • Links for light reading (27/7/15)

    Russ Weakley
    26 Jul 2015 | 2:27 pm
    CSS CSS is Alive and Well Say Goodbye to Vendor Prefixes Creating Better CSS Styleguide – A tool to make creating and maintaining styleguides easy CSS Grid Layout at CSS Day ‘Focusing’ on the Web Today General Smashing Book #5 Is Here, And It’s Hot Like Smoking Barrels. Hero Image Custom Metrics W3C Geofencing Api Spec Ready For Comment and Contribution 10 ways to optimise images for better performance Video: Inspecting Network Requests with Chrome Dev Tools New Book: On Web Development The Anatomy of Great Website Design that Google Loves How an idea comes together…
  • Links for light reading (16/7/15)

    Russ Weakley
    15 Jul 2015 | 7:00 pm
    CSS Understanding Block Formatting Contexts in CSS Print Stylesheet Approaches: Blacklist vs Whitelist 13 tips for making responsive web design multi-lingual Video: Using CSS Stats to Remove Bloated CSS 12 Little-Known CSS Facts (The Sequel) Quantity Ordering With CSS CSS Counter Styles Level 3 – W3C Candidate Recommendation, 11 June 2015 CSS Basic User Interface Module Level 3 (CSS3 UI) – W3C Candidate Recommendation, 7 July 2015 CSS Values and Units Module Level 3 – W3C Candidate Recommendation, 11 June 2015 General Sitepoint Versioning material – HTML5 UI design…
  • Links for light reading (21/6/15)

    Russ Weakley
    20 Jun 2015 | 5:09 pm
    CSS Conical gradients, today! Contextual Styling: UI Components, Nesting, and Implementation Detail Useful Flexbox Technique: Alignment Shifting Wrapping The Making Of “In Pieces”: Designing an Interactive Exhibition With CSS Clip Paths 5 things every web designer needs to know about CSS General On being overwhelmed with our fast paced industry High Performance Images: Beautiful Shouldn’t Mean Slow Introducing srcset, our first step towards fully responsive images in Microsoft Edge When Responsive Images Get Ugly Bringing Sanity and Order to Device Testing Not Really Single Page Apps 5…
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    Muffin Research Labs

  • Python: testing beyond exceptions

    Stuart Colville
    28 Aug 2015 | 2:15 pm
    Recently working on some code I was doing some basic tests that checked for an exception being raised. The tests looked like this: def test_user_identification_is_valid_option(self): with self.assertRaises(ValueError): example_seller(products=[ 'id': 'hai', 'description': 'a description', 'recurrence': None, 'user_identification': True, }]) def test_user_identification_is_required(self): with self.assertRaises(ValueError): example_seller(products=[{ 'id': 'hai', 'description': 'a description', 'recurrence': None, }]) I realised that it was really easy to be tricked by other parts of the code…
  • Back to the future: ES6 + React

    Stuart Colville
    24 Jul 2015 | 11:21 am
    I've just recently finished shaving about a billion yaks * to convert a React app over to use ES6 modules and classes so we can start living in the future that is ES6 with a sprinkling of ES7. * Might not be true Transpiling back to the present We're using babel via webpack to transpile our ES6+ code into ES5. Babel exposes the various stages of ECMAScript proposals so you can choose whatever stages are appropriate for your project. For example Stage 0 will give you the most features, but that will include things like strawman proposals that may never actually see the light of day. For our…
  • Running tests on Sauce Labs via Travis

    Stuart Colville
    10 Jul 2015 | 11:30 am
    For the Payments Team's front-end projects we've just landed support for running the front-end unit tests using Sauce Labs. About Sauce Labs In case you've never heard of Sauce Labs (unlikely!) they provide access to a multitude of browser/platform combinations via vms so you can run your automated test suite (or do manual testing) and get comprehensive cross browser coverage fairly easily. Open source projects can get an 'Open Sauce' account for free. You can find out more on the 'Open Sauce' account here. Once you sign-up you will have a username and access key that are used to get access…
  • SVG credit-card provider icons

    Stuart Colville
    8 Jul 2015 | 6:24 am
    Recently I've been working on a UI for credit-card payments. As part of this we needed some credit-card icons to show the card type as the user types in the number to the input field. In looking for existing iconography I either couldn't find exactly what I was looking for, or the license terms were unknown. In the end I built up a small set of icons using a mix of Sketch and InkScape and provided them as svg on github. You can see a preview of all the current icons here. The repository is at https://github.com/muffinresearch/payment-icons (MPL 2.0). Contributions If you want to contribute…
  • Tips for building a dev-env with docker

    Stuart Colville
    5 Jun 2015 | 1:49 pm
    Using docker and docker-compose to run a development environment can be a good way to have all your services connected and running together. I'm going to assume you've got a basic understanding of docker and how it works if not there's a good overview of what docker is here. We're currently using docker-compose alongside docker to tie together several services for the Mozilla payments development environment. Having used docker-compose (née fig) on the marketplace development environment. We learnt a lot about what did and didn't work. Two of the biggest issues we hit were: Dependencies and…
 
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    Putting people first

  • Innovation labs as public change agents

    Experientia
    15 Aug 2015 | 3:09 am
    Jesper Christiansen and Runa Sabroe of the Danish human-centred internal governmental body MindLab ask how to increase the effectiveness and legitimacy of public sector interventions – both by creating the actual outcomes that are politically intended, and by enabling a more open approach to governance by involving and building on the resources of citizens, communities and other users that could aid in addressing societal issues. This question is currently being explored by Public and Social Innovation Labs (PSI labs) around the world. Embedding a human-centred design approach in the…
  • What is the ‘sharing economy’? A perspective from Seoul

    Experientia
    15 Aug 2015 | 2:53 am
    As a Fulbright grantee, Emily Hong spent part of the last year researching the sharing economy in Seoul. One of her main findings? Korea actually has two. The first is small-scale, hyper local and socialist in flavor. This first “sharing Seoul” is largely supported by the Seoul Metropolitan government, and consists of a handful of social entrepreneurs largely working through ShareHub, an outgrowth of the Korean chapter of Creative Commons. The second is the polar opposite of the first, and encompasses Airbnb and Uber, the enormous, multinational corporations that remain those best…
  • Jon Kolko: Design thinking comes of age

    Experientia
    14 Aug 2015 | 9:25 am
    How should companies think about design centricity? For Jon Kolko, vice president of design at Blackboard, an education software company, design thinking can define the way an organization functions at the most basic levels—how it relates to users, how it prototypes products, how it assesses risk. In “Design Thinking Comes of Age,” Kolko says that companies today must contend with unprecedented technological and business complexity and that design can help simplify and humanize complex systems. There’s a shift under way in large organizations, one that puts design much closer…
  • Thingclash: putting human values in the IoT

    Experientia
    11 Aug 2015 | 2:44 am
    The Internet of Things (IoT) is forecast to be one of the most far reaching and fundamental shifts in how people interact with technology and their environment since the advent of the Internet. But, the rush to create new commercial prototypes, products, services, systems and stacks often means culture, custom, needs and desires are overstepped in the reach for profitable new use cases. Thingclash is a framework for considering cross-impacts and implications of colliding technologies, systems, cultures and values around the IoT. A lab project of Changeist, a USA-based foresight and innovation…
  • [Book] Aging and the Digital Life Course

    Experientia
    11 Aug 2015 | 2:30 am
    Aging and the Digital Life Course Edited by David Prendergast and Chiara Garattini Series: Life Course, Culture and Aging: Global Transformations Publisher: Berghahn Books (June 30, 2015) Hardcover, 289 pages Abstract Across the life course, new forms of community, ways of keeping in contact, and practices for engaging in work, healthcare, retail, learning and leisure are evolving rapidly. Breaking new ground in the study of technology and aging, this book examines how developments in smart phones, the internet, cloud computing, and online social networking are redefining experiences and…
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    Veerle's blog

  • Citybass Undertone

    Veerle Pieters
    25 Aug 2015 | 9:52 am
    Fits so well together.via Common Ground
  • London, The Weekends Start Here

    Veerle Pieters
    25 Aug 2015 | 9:48 am
    London, The Weekends Start Here (published by Virgin Books).via David Doran
  • Spider Reader

    Veerle Pieters
    25 Aug 2015 | 9:41 am
    Imagine a story.via Torso Vertical
  • Morning Gold

    Veerle Pieters
    25 Aug 2015 | 9:33 am
    Those early morning rides with this kind of scenery are a treasure.via Our Beautiful World
  • The Walrus

    Veerle Pieters
    25 Aug 2015 | 8:00 am
    Love the shadows of the sun protection.via Jeannie Phan
 
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    UIE Brain Sparks

  • UIE Newsletter: Preparing Organizations to Become Design-Infused

    Jared Spool
    26 Aug 2015 | 9:55 am
    In this week’s UIE newsletter, I define a design-infused organization as one where every decision is made with design at the forefront. Here’s an excerpt from the article: It takes a long time to become a design-infused organization. Many have yet to make the transition. Some organizations are approaching it. These organizations value design enough to hire and embed designers in every project. They see how design is a competitive advantage. Getting a UX designer embedded on every team is a fantastic achievement for most organizations. It shows commitment to producing great experiences and…
  • Kim Goodwin – Using Scenarios to Solve Problems

    Sean Carmichael
    25 Aug 2015 | 9:21 am
    [ Transcript Available ] Understanding is what user experience as a field hinges upon. After all if you don’t understand how users are interacting with your product or service, you don’t know what to design for. But how, as a team, do you come to that understanding? Telling the story of a user’s journey highlights areas where you’re right on point and where you’re missing the mark. Kim Goodwin says that storytelling is the most natural form of human communication. She posits that if we’re trying to be as human as possible in the design process and come up with the most human…
  • Marc Stickdorn – Service Design: Creating Delightful Cross-Channel Experiences

    Sean Carmichael
    21 Aug 2015 | 9:48 am
    [ Transcript Available ] Service design seems to go by an increasing array of names: Customer Experience, Cross-Channel UX, or even just “design thinking.” In most cases, these terms describe a holistic approach to your users’ and customers’ needs, no matter where or when they’re interacting with your product or service. In traditionally siloed organizations, it can be no small task to ensure that you are providing the best possible service. Communication is at the heart of service design and Marc Stickdorn knows the core of it is getting everyone on the same page. He says that the…
  • UIE Newsletter: Effective Remote Design

    Jared Spool
    19 Aug 2015 | 7:05 am
    In this week’s UIE newsletter, Jim Kalbach outlines his four key recommendations for successful remote design teams. Here’s an excerpt from the article: There are numerous benefits to remote work: flexibility and better work-life balance for employees, and wider talent pools and reduced costs for employers, to name a few. But what about remote design? Surely, designers won’t be required to work in distributed contexts. After all, our work is highly visual in nature. We need to be able to draw and point and gesture. We’re meant to work shoulder-to-shoulder. …With a little…
  • Snag Your Designer’s Toolkit by August 20 with Your UI20 Registration

    Lauren Cramer
    14 Aug 2015 | 2:14 pm
    The User Interface 20 Conference happens in Boston this November and dives deep into important UX topics. You’ll also get a special designer’s toolkit when you register by August 20. Get Your Free Designer’s Toolkit Iterate and share your thoughts in physical form with your team. Capture all your awesome ideas during and after the conference. Avoid the time drain that digital tools causewhen trying to create quick sketches and prototypes. At UI20, you’ll choose from 8 different daylong workshops on scenarios, Lean UX, service design, product strategy, CSS,…
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    Cone Trees

  • The Real Life Social Network v2

    ConeTrees
    16 Aug 2015 | 3:00 am
    The presenter who work in the UX team at Google is the user research lead for social, and work on things like Buzz and YouTube. He spends a lot of his time doing research with people on how they use social media. He sits down with people, and have them map out their social network for him, and they look at how they use tools like email, Facebook, Twitter, their phone, and so on. One of the things they talk about is the differences between their social network online, and their social network offline. In this presentation, he talks about some of the things they have learned over the past few…
  • Designers vs Developers- Coming together to build the best RIAs

    ConeTrees
    1 Aug 2015 | 12:45 am
    What is the fastest way to get from a product idea to a rich internet application? By breaking down the communication barriers between designers and developers. This talk takes a quick look at how to build a shared vocabulary and use prototyping to bypass extensive wireframes and development specs.
  • Breaking Down a User Experience (UX) Plan- Components

    ConeTrees
    16 Jul 2015 | 4:34 am
    Status: Work in progress (what is this?) Why is having a UX plan important? Having worked for years in UX and having lead many UX projects over time, I can tell you that one of the first steps in a UX project is to put out your UX plan. A UX plan is important because: You externalize by writing things down which allows you to detail out what was in your mind better. There is no plan until it is on paper. Stakeholders such as the business leads and project manager need to know what UX activities (also why and how long) are meant to be a part of the project so there can be consensus…
  • LearnAR

    ConeTrees
    16 Jul 2015 | 1:41 am
    LearnAR is a new learning tool that brings investigative, interactive and independent learning to life using Augmented Reality. It is a pack of ten curriculum resources for teachers and students to explore by combining the real world with virtual content using a web cam. The resource pack consists of interactive learning activities across English, maths, science, RE, physical education and languages that bring a wow-factor to the curriculum.
  • See->Sort->Sketch : Pen & Paper Tools to get from Research to Design

    ConeTrees
    1 Jul 2015 | 12:28 am
    In the world of user experience, learning about your customers is key to making great stuff. But design research reports are dense and boring. Unlock the power of sketching and pen and paper tools to create research outputs that are vibrant, sticky and that reflect personality, human perspective and that move seamlessly into design.
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    Everyone's Blog Posts - HFI Connect

  • User Experience Design Newsletter - August, 2015

    Human Factors International
    30 Aug 2015 | 9:45 am
    Gamification of UX Research – A Board Game to Study Future User Needs Researchers in Belgium created a board game loosely based on The Game of Life for participants to play as part of their UX research. This game-based research was done to understand what kind of information users would want from a future Train Information System (TIS) that had not yet been developed. Read the full article: http://ow.ly/Rypgl
  • CUA of the Month - August, 2015: Valentin Kaelin

    Human Factors International
    6 Aug 2015 | 2:30 pm
    The UX Swiss Connection "There is work to be done in integrating UCD into the various approaches to software development used in our company. This requires a good understanding not only of the processes used; it also requires a good understanding of the way the different team setups work.” Read the entire article
  • CXA Spotlight: Krista Kostuch

    Human Factors International
    27 Jul 2015 | 12:30 pm
    From English Teacher to UX Champion "There was more in the realm of user experience I needed to learn that not even hands-on experience could teach me. There were best practices, methods, techniques, tools and everything else that I wanted to know how and when to apply.” Read the entire article
  • CUA of the Month - July 2015: CJ Cuccaro

    Human Factors International
    20 Jul 2015 | 4:00 pm
    Switching From Programmer to Usability Mental Model "My advice for those who want to enter this field of usability: do as much up front learning as possible. Work on core soft skills like presenting, selling, analyzing, and organizing. Look into the HFI certification programs. No need for a full degree, get the CUA from HFI. The cost savings compared to a degree is significant and you will get what you need to be successful.” Read the entire article
  • UXPA Conference in San Diego, June 22-25

    Human Factors International
    15 Jun 2015 | 6:35 pm
    Human Factors International looks forward to meeting you at UXPA 2015 in San Diego, June 22-25, at the beautiful Loews Coronado Bay Resort. CEO and Founder Eric Schaffer will be attending the conference along with Global President Jay More and Global Chief of Technical Staff Apala Lahiri. Come to our booth and meet Mary Michaels, our Global Director of Training, and Business Director Jonathan Sinton. Come and check out our Exclusive UXPA Special offers and try out the user experience of Virtual Reality on the Samsung Gear VR Headset at our booth. We look forward to seeing you at UXPA!
 
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    Konigi

  • Principle for Mac: Animation and Prototyping

    28 Aug 2015 | 10:31 am
    Principle for Mac ($99) is a tool for designing animation, primarily for mobile devices. It provides an easy to use interface for prototyping interaction, transitions, or other animated elements in your interface. You can design with text, rectangles (which can modified with border radius to make circles), or graphics created with other tools, and then hook up animations for actions like taps, scrolling, and drag, and use the drivers UI to connect those actions to drive other properties. An animation UI gives you control over timing and easing for specific transitions, but the defaults also…
  • Roots Static Site Builder

    25 Aug 2015 | 3:15 pm
    Roots is an open source static site compiler that can help take some of the work out of setting up your own build tasks using taskrunners like gulp or grunt. It runs in your terminal and requires minimal setup.
  • Relay.io Design Sharing via Slack

    25 Jun 2015 | 5:00 pm
    Relay looks like it’ll be a nice design communication tool for teams using Slack. Capture screens directly from Adobe CC, Sketch, Chrome, or anything else on your screen and it’ll be ready for critique in Slack, with comments and annotation. (Hatip Leon)
  • Creating Polished Wireframes in Balsamiq

    17 Jun 2015 | 5:00 pm
    For Balsamiq users or anyone that bemoans handwritten fonts and sketchy wireframes, I wrote an article to show how to create polished wireframes in Balsamiq on our UX blog. It shows how to use the wireframe skin with a few base controls, and techniques to achieve a minimalist aesthetic. It’s meant for those who need to create client-ready deliverables, or for when the sketchy-skin gets in the way of communicating your ideas. You can keep generating screens fast, but polish the details when you need to. Read the article at the Balsamiq blog.
  • Jim Kalbach on Jazz as a Model for the Way Businesses Work

    2 Apr 2015 | 5:00 pm
    Jim Kalbach talks about the improvisational model of Jazz as a metaphor for the way some businesses approach collaboration today. What was probably seen a few years ago as a radical way of structuring companies to organize around the work rather than using inflexible business units as boundaries, is now more commonplace. To demonstrate what happens in the teamwork of a group of jazz performers, Kalbach assembled a group of musicians to perform a song they hadn’t played together before, and described how jazz performances “work” as a type of collaboration. These are the…
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    The UX Booth

  • Preparing Users for a Future of Wearables (Part 1)

    Nicholas Bowman
    25 Aug 2015 | 6:10 am
    In Tim Burton’s rendition of Batman (1989), a demented and delirious Joker (Jack Nicholson) grabs a pair of horn-rimmed spectacles to try and elicit some mercy out of Batman (Michael Keaton). The strategy, of course, didn’t work. Fast forward to the 21st century, and communication technologies have advanced to the point at which eyeglasses are no longer restricted to the stereotypical meek and mild-mannered “Clark Kent” types (Author’s note: As a glasses wearer, I quietly reject this stereotype. #seewhatIdidthere). You wouldn’t hit a guy with glasses huh, would ya? February 2013…
  • FullStory

    Matthew Kammerer
    20 Aug 2015 | 6:12 am
    What good are our designs if we don’t know whether or not they’re actually providing a good user experience? While more ubiquitous tools like Google Analytics give us some sense of how people are using our websites, those tools only give us a small view into the bigger picture. We can’t often see what’s happening, unless we’re camped out right next to our users. This week’s UX Booth sponsor, FullStory, strives to give web teams a clearer view into that bigger picture. FullStory records each user’s session exactly as it rendered in their browser – unlocking playback, DOM and…
  • Learning the Art of Critique

    UX Booth
    18 Aug 2015 | 6:30 am
    “Can you make it look like Apple?” “You should move that text to the top of the page and make all of the buttons icons.” If you have spent any time building, designing, or crafting something— or working with those who do—you have probably heard something along the lines of these statements, which are often followed by something like, “Well, I’m just giving you some feedback .” – Discussing Design, by Adam Connor and Aaron Irizarry Thus begins Discussing Design, the new book from O’Reilly Media that shows us all how to provide feedback…
  • Win a copy of Discussing Design. Giveaway ended. Use discount code PCBW for up to 50% off.

    Matthew Kammerer
    16 Aug 2015 | 7:10 pm
    The post Win a copy of Discussing Design. Giveaway ended. Use discount code PCBW for up to 50% off. appeared first on UX Booth.
  • Are Users The New Designers?

    Paul Blackburn
    11 Aug 2015 | 6:30 am
    “There has never been a greater need for critical engagement with the role technology plays in society, but there’s a corresponding problem with that engagement, as severe now as it was when CP Snow diagnosed it in 1959: the lack of understanding between the sciences and the humanities.” -James Bridle, Beyond Pong: Why Digital Art Matters James Bridle is a writer and technologist. He writes about technology and culture, which are two significant elements of the Internet of Things (IoT). Connected devices as part of IoT have recently opened up new possibilities for designers,…
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    User Vision » Articles

  • What can cheaters and Amholes teach us about good UX?

    Jessica Cameron
    24 Aug 2015 | 7:22 am
    Over the past few days, we have seen extensive media coverage of scandals involving two websites: Ashley Madison and Amazon. The Ashley Madison website offered users the opportunity to discreetly set up marital affairs online, which seemed to be working out okay until hackers obtained details from 33 million accounts and made them public. A more compelling image than a pile of books Then there’s Amazon, a company feted and renowned for top-notch treatment of its customers, was revealed to not treat its employees terribly well (again) . This latest expose stirred up the moral outrage of…
  • Ticked off about opting out

    Jessica Cameron
    20 Aug 2015 | 2:53 am
    Gambling in the UK is a multi-billion pound industry, with a huge share of those profits generated by the most profligate of punters. It is noteworthy that this summer, Glasgow bookmakers have shown a great deal of social responsibility and made it easier for problem gamblers to opt out of service at their local betting shops. If bookies can make it easier to opt out, can your favourite websites? Do you want marketing with that? You will no doubt be familiar with the little tick boxes at the end of a checkout or related form asking you to set your marketing preferences. Companies in the UK…
  • Fortnum & Mason’s new responsive website

    Amy McInnes
    18 Aug 2015 | 7:28 am
    One of our new consultants, Jessica, has produced her first review for Internet Retailing looking at the new Fortnum & Mason website: ‘Fortnum & Masons’ new responsive website successfully conveys its exclusive brand identity, looks equally good on both desktop and mobile, and makes it very easy for customers to purchase its high end products. I may have found myself loading a virtual basket with delicious looking hampers full of chocolate, cheese and wine… Unfortunately, these appealing products are sometimes difficult to find using the site’s navigation and search…
  • 12 thoughts on creativity

    Abi Reynolds
    21 Jul 2015 | 6:56 am
    Creativity has been a hot topic at two UX conferences I attended recently here in the UK and in the US. It seems that as UX Professionals in an ever increasing complex world we can get caught up in everyday life and dealing with ‘business as usual’. Sometimes it can be hard to tap into our creative selves and come up with new ideas and perspectives on how to approach our work. So what did I learn about how can we invite more creativity into our lives? Make time for creativity. Figure out when you feel the most creative during the day and allow yourself time to be creative during that…
  • UX Song of the Month: I Still Haven’t Found What I’m Looking For

    Chris Rourke
    13 Jul 2015 | 3:24 am
    This month’s entry to the UX playlist is courtesy of Gemma Barnes who suggested this song during our mini competition at the UX Scotland conference. Gemma observed the song implies an issue with information architecture – how content is structured, organised and labelled on websites and software. It was back in 1987 on their Joshua Tree album that U2 lost something and started singing about it in the gospel-inspired hit song. Hopefully they have found it by now especially after their huge efforts scaling city walls, climbing the highest mountains and kissing honey lips according to…
 
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    UX Movement

  • Why the Confirm Password Field Must Die

    anthony
    25 Aug 2015 | 7:32 am
    Sign up forms are one of the trickiest web pages to design. Including and excluding certain form elements affects the conversion rate. The designer’s job is to figure out which elements they should include or exclude.Confirm Password Fields Lower Conversion RateMany think the confirm password field is necessary to include when creating a password. This is because a password field masks the user’s input. If users mistype their password, they won’t recognize it. The confirm password catches typos by prompting users to type their password twice.While the confirm password field seems…
  • How to Remind Users They Changed Their Password

    anthony
    18 Aug 2015 | 9:57 am
    Doing the same action over a long period is how a habit develops. Users develop a habit when they type in their password to log in. But this habit can cause unexpected login errors after they change their password.Users can get so used to typing in their old password that they forgot they changed it. When they get an error message, they’re led to believe they’re typing it in wrong. This leaves them frustrated and confused.Typing in their new password isn’t a habit yet. What users need is a reminder of their recent password change. Instead of giving users a wrong error message, tell them…
  • How to Get Personal Data from Users on Forms Easier

    anthony
    11 Aug 2015 | 9:05 am
    Getting users to complete your form is a challenge when asking for personal data. Most users will hesitate to give that out because they’re afraid of getting spammed or hacked. But if you ask for it the right way, users are more than willing to give it to you.Some data you ask for the user can expect, such as name and email on sign up. But asking for data like phone number, birthday and gender can leave users wondering why.Users will question why you need this information because it goes beyond basic identification. If there isn’t an explanation, they’ll feel uncomfortable and…
  • Site Flows vs. User Flows: When to Use Which

    anthony
    29 Jul 2015 | 9:28 am
    Designing the user experience of a website involves more than figuring out what goes on each page. It’s also about figuring out how those pages flow together. If you don’t plan your page flow, you could run into problems when you start to design.You could:Forget to design certain pages of a site processForget to design call-to-actions that link certain pages togetherNot know where certain pages belong in the site hierarchyNot know which pages should link to each otherNot know which pages users should navigate to complete a taskIf you’ve ever experienced any of these problems, you should…
  • WebDesignerNews.com: Curated Stories for Designers

    anthony
    14 Jul 2015 | 6:01 am
    Designers don’t just like to design, sometimes they like to read. But there are many design articles on the web that go unread because of the lack of exposure. That means you’re missing out on many articles that could give you the insight you need to become a better designer.WebDesignerNews.com is going to change all that. It’s going to help you keep your ear to the ground on what’s happening in the design world, so that you never miss a beat.You’ll find plenty of articles on different design topics all hand-curated by fellow designers. It has a voting system that allows you to see…
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    Cone Trees

  • The Real Life Social Network v2

    ConeTrees
    16 Aug 2015 | 3:00 am
    The presenter who work in the UX team at Google is the user research lead for social, and work on things like Buzz and YouTube. He spends a lot of his time doing research with people on how they use social media. He sits down with people, and have them map out their social network for him, and they look at how they use tools like email, Facebook, Twitter, their phone, and so on. One of the things they talk about is the differences between their social network online, and their social network offline. In this presentation, he talks about some of the things they have learned over the past few…
  • Designers vs Developers- Coming together to build the best RIAs

    ConeTrees
    1 Aug 2015 | 12:45 am
    What is the fastest way to get from a product idea to a rich internet application? By breaking down the communication barriers between designers and developers. This talk takes a quick look at how to build a shared vocabulary and use prototyping to bypass extensive wireframes and development specs.
  • Breaking Down a User Experience (UX) Plan- Components

    ConeTrees
    16 Jul 2015 | 4:34 am
    Status: Work in progress (what is this?) Why is having a UX plan important? Having worked for years in UX and having lead many UX projects over time, I can tell you that one of the first steps in a UX project is to put out your UX plan. A UX plan is important because: You externalize by writing things down which allows you to detail out what was in your mind better. There is no plan until it is on paper. Stakeholders such as the business leads and project manager need to know what UX activities (also why and how long) are meant to be a part of the project so there can be consensus…
  • LearnAR

    ConeTrees
    16 Jul 2015 | 1:41 am
    LearnAR is a new learning tool that brings investigative, interactive and independent learning to life using Augmented Reality. It is a pack of ten curriculum resources for teachers and students to explore by combining the real world with virtual content using a web cam. The resource pack consists of interactive learning activities across English, maths, science, RE, physical education and languages that bring a wow-factor to the curriculum.
  • See->Sort->Sketch : Pen & Paper Tools to get from Research to Design

    ConeTrees
    1 Jul 2015 | 12:28 am
    In the world of user experience, learning about your customers is key to making great stuff. But design research reports are dense and boring. Unlock the power of sketching and pen and paper tools to create research outputs that are vibrant, sticky and that reflect personality, human perspective and that move seamlessly into design.
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    Baymard Institute

  • Responsive Upscaling: 11 Ideas for Large-Screen E-Commerce Design

    Jamie Appleseed
    17 Aug 2015 | 11:06 pm
    This article explores how creating an optimized experience for users with large screens holds significant potential for e-commerce sites. The responsive design revolution is truly over us (if it didn’t already happen!), and even though e-commerce sites haven’t picked up responsive design quite as aggressively as other industries, it’s becoming increasingly popular. So far, most of the responsive design thinking has revolved around covering the range from mobile experience to the regular desktop experience. Yet little attention has been paid to the opportunities of expanding…
  • 7 Filtering Implementations That Make Macy's Best-in-Class

    Christian Holst
    1 Jul 2015 | 8:49 am
    This is the last in a series of 9 articles based on research findings from our e-commerce product list usability study. When usability testing 19 sites and benchmarking 50 major e-commerce sites on Product Lists & Filtering usability we found that 84% of the sites had a mediocre or poor filtering experience – the most common culprits being a lack of key filtering options, poor filtering designs, and filtering logic that doesn’t align with users’ expectations. Analyzing the 1,750 manually reviewed filtering UX parameters in our product lists benchmark, we find that: 34% of…
  • Don't Base 'Customer Ratings' Sorting on Averages Only

    Christian Holst
    15 Jun 2015 | 11:02 pm
    This is the 8th in a series of 9 articles based on research findings from our e-commerce product list usability study. Both our qualitative and quantitative test findings show that users expect ‘Customer Ratings’ sorting to function differently from how it’s currently implemented at 86% of major e-commerce sites. During our most recent study on e-commerce Product Lists & Filtering the second most applied sorting direction across all test sessions was sorting by ‘customer ratings’ (the most utilized was ‘lowest price’). However, the test sessions…
  • How to Design 'Applied Filters' (42% Get It Wrong)

    Christian Holst
    1 Jun 2015 | 11:08 pm
    This is the 7th in a series of 9 articles based on research findings from our e-commerce product list usability study. As users apply filters on an e-commerce site, there are two predominant design patterns for how to display the applied filter values: Keep applied filtering values in their original position, next to the unapplied filtering values of the same type. Display all applied filter values in a single combined list, typically placed either above the product list or at the top of the filtering sidebar. Yet during our usability study on and benchmark of Product Lists & Filtering it…
  • Contextual List Item Information – A New E-Commerce Personalization Technique

    Jamie Appleseed
    18 May 2015 | 11:08 pm
    This is the 6th in a series of 9 articles based on research findings from our e-commerce product list usability study. In the ideal world, e-commerce sites would be able to tailor their product lists to the unique interests of each user, but of course, in the real world, sites can’t guess what the user is thinking. Yet with some clever product list adaptations e-commerce sites can actually approximate this kind of personalization with relatively modest efforts. We’ll explore how in this article. Now, in the instances where we don’t have knowledge about or proxies for the…
 
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    The UX Bookmark

  • Outliers and Luck in User Performance

    admin
    16 Aug 2015 | 3:36 am
    Summary: 6% of task attempts are extremely slow and constitute outliers in measured user performance. These sad incidents are caused by bad luck that designers can — and should — eradicate. Outliers and Luck in User Performance The post Outliers and Luck in User Performance appeared first on The UX Bookmark.
  • Wise mappping

    admin
    1 Aug 2015 | 5:33 am
    Wise mapping is a free online mind mapping editor. It lets you: share your mind maps with friends embed them in blogs import and export to Free mind Wise mappping The post Wise mappping appeared first on The UX Bookmark.
  • UX Strategy is different than UI strategy- Part I

    admin
    1 Aug 2015 | 3:33 am
    Here is some big news: UX strategy is not UI strategy. This must be big news since the two seem identical in how they are practiced. There seems to be a fundamental flaw in our ability to make a difference between UX practice and UI practice. However, there does not seem to be a shortage of differences between defining the two that is covered and almost written to death (so I won’t cover it here if you are interested in that wikipedia is a fun to place to start). Yet when the rubber meets the road, most strategists, designers, usability engineers and other nefarious UX practitioners like…
  • MindMup

    admin
    30 Jul 2015 | 9:41 pm
    MindMup is a free, opensource, online mindmapping canvas. MindMup is: Zero friction: Access your data anywhere, from any device. Use their free cloud storage for public mindmaps. Store private mind maps on Google Drive, with detailed access and sharing control. No need to register, have accounts or remember passwords. User interface automatically adjusts to touch displays or desktops/laptops systems. On desktops, all map operations have keyboard shortcuts. On mobile devices, toolbars convert to touch menus and buttons become larger. You can hide all the menus and toolbars to get the most…
  • Text 2 Mindmap

    admin
    30 Jul 2015 | 5:27 am
    Text 2 Mind Map is a free simple online mindmap app. It also offers paid accounts. Text 2 Mindmap The post Text 2 Mindmap appeared first on The UX Bookmark.
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    My take on UX research and design

  • Featured in the papers: Our award-winning health app

    usabilitygal
    17 Aug 2015 | 3:32 am
    If you were reading the MEN newspaper on Saturday, you’ll have spotted me in an article about the mobile health app, Clintouch. The app was designed by Keep It Usable, and recently won an innovation award as well as being the subject of a meeting hosted by David Cameron’s senior health policy advisor at 10 Downing Street, to consider the impact that digital technology could have in improving the nation’s health. Clintouch is one of the first apps being prescribed by doctors to patients to aid early intervention. Currently prescribed to patients with psychosis, the app could…
  • Addicted to user research

    usabilitygal
    10 Jul 2015 | 4:23 am
    I was recently invited to a business meal and as I found my place and settled down, I waited with happy anticipation for the others to arrive on my table. A quick look at the name cards told me that my direct table mates to my right and left were both males and judging from a quick look round the room they were going to be middle aged or older. The gentleman to my right was the first to arrive, let’s imagine he was called John. John funnily enough did turn out to be middle aged but he was very clued up on technology, having run a social media agency in his past. He was a very…
  • Improving your research validity

    usabilitygal
    10 Apr 2015 | 8:22 am
    Research validity is incredibly important, without it you risk biasing and even invalidating your research efforts. Good validity = good research What is research validity? Validity refers to the quality of research. In short, the rigor or trustworthiness. Joppe (2000) provides the following explanation of validity: “Validity determines whether the research truly measures that which it was intended to measure or how truthful the research results are.” How can it go wrong? The main cause of poor research validity is caused by the interviewer and can be due to inexperience, poor interview…
  • Don’t use one way mirrors for ux research

    usabilitygal
    28 Jan 2015 | 4:07 am
    Do you use one way mirror labs? Do you value research that gets you the best results? Then you might want to re-consider using one way mirrors. Here’s why… Talking to users is fascinating! It’s something I still love doing despite having conducted thousands of them over the last 10 years. When it comes to location, you can test almost anywhere but there’s one place that I now advise against, and that’s one way mirror labs. What is a one way mirror lab? A one way mirror lab (also known as two way) consists of two adjoining rooms with a mirror between them. One room is used to…
  • Attention: Factors and influencers

    usabilitygal
    17 Nov 2014 | 1:10 pm
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    user experience design, ux and usability blog - keepitusable

  • Keep It Usable app featured in the papers

    keepitusable
    17 Aug 2015 | 4:18 am
    If you were sitting down with your coffee on Saturday morning, reading the papers, you may have seen Keep It Usable featured with the design of Clintouch, an award-winning health app commissioned by the NHS that has subsequently made an appearance at 10 Downing Street to inform the future of how digital technology can improve the nations health. Clintouch is one of the first apps being prescribed by doctors to patients to aid early intervention. Currently prescribed to patients with psychosis, the app could ultimately save the NHS millions by enabling earlier treatment before a…
  • The privacy paradox and how you can use it to increase conversion

    keepitusable
    6 Aug 2015 | 6:17 am
    In the era of Web 2.0, privacy is not only one of the liveliest issues in the debate about consumers behaviour and individual rights, but also one of the most difficult one to solve. Companies want more customer data, customers say they dislike this, yet they freely provide personal data. Nowadays, the border between private and public is becoming more and more blurred; people are used to sharing their pictures, videos, preferences, personal information, and everyday a huge amount of online data is collected, however, they still appear to be seriously concerned about their privacy and…
  • Keep It Usable app wins award and goes to 10 Downing Street

    keepitusable
    10 Jul 2015 | 6:20 am
    ClinTouch wins Outstanding Innovation award Designed in collaboration with Keep It Usable, ClinTouch was recently the subject of a meeting hosted by David Cameron’s senior health policy advisor at 10 Downing Street, to consider the impact that digital technology could have in improving the nation’s health. ClinTouch is an easy to use app that provides an innovative new way of supporting people with psychosis, enabling early intervention and significant cost reductions for the NHS. This revolutionary digital intervention, developed by Manchester University empowers self-management for…
  • A cash-less future? Insights from MoneyConf

    keepitusable
    23 Jun 2015 | 3:13 am
    Having just returned from MoneyConf, we’re feeling incredibly excited about the future of banking, currencies, payments and FinTech. The next 10 years will be a game changer for the banking and payments industries. It will also be a transformational time for consumers who will see the gradual disappearance of physical money, replaced with virtual wallets and mobile payments. Banks – Innovate or fail However if you work in a bank, you may have more cause for concern than excitement. Where other industries are innovating, some banks have only just woken up to the importance of…
  • How do you feel? Understanding emotions to craft satisfying experiences

    keepitusable
    27 May 2015 | 1:05 am
    Digital platforms and technology allow us to do things quicker and easier. Well, that’s the theory. The reality can often be far from this. How many times have you been looking for information only to give up and visit a competitor site? Unfortunately, badly structured websites and complicated software are all too commonplace. We’ve been spoilt by the likes of Apple and expect this simple, effective and affective user experience across all our interactions with technology. Customers want experiences “that dazzle their senses, touch their hearts and stimulate their minds”…
 
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    All About CAD Conversion

  • 3D Scanning Helps Make Better Parts

    26 Aug 2015 | 2:33 pm
    3D Scanning Helps Make Better Parts Quality Control One of the most important aspects of manufacturing is quality control.  Quality control (QC) refers to an established process whereby manufacturers review the quality of all factors involved during production. ISO 9000 defines quality control as "A part of quality management focused on fulfilling quality requirements.” There are three aspects that fall within the scope of quality control: Items that can be defined:   controls, job management, defined processes, performance and integrity criteria, and identification of…
  • Three Reasons to Consider CAD Outsourcing

    7 Aug 2015 | 11:18 am
    Three Reasons to Consider CAD Outsourcing If you run a business that requires CAD drafting, whether it is construction, architectural or mechanical drafting, you should consider outsourcing these services. Drafting outsourcing has a variety of benefits for your business, including the following: Save on Overhead Costs The first benefit to choosing CAD outsourcing instead of an in-house staff is that you save on overhead costs. You don't need space or special equipment in your office to accommodate the CAD drafters, which means you can work from a smaller office. You can run a small…
  • Why Raster to Vector Conversion is Important

    31 Jul 2015 | 1:49 pm
    There are going to be times when you need multiple formats. Raster to vector conversion is not standardized, and it is not always possible to convert blueprints, photographs, and various other things into a vector format. However, there are going to be times when you need one format over another. It is always going to depend upon what specifically you need in a vector format. What are Raster Graphics?    Raster graphics are made of pixels.  Pixels are tiny little grid squares that are filled with color.  These little grid squares are packed tightly together to create an…
  • Temporary Drafting Services Help Your Design Team and Customers

    28 Jul 2015 | 9:48 am
    Your design team is probably very proud of its products and not inclined to share drawings or its process with anyone outside the company - or maybe, not even outside of the engineering department. That's normal. But it's also normal to need to expand a product line quickly or to spend maddening hours redesigning or retrofitting existing products for certain customers or markets. That's when temporary drafting services can make everyone's job easier.  Designing on Impossible Deadlines Reliable outsource companies can provide dedicated engineers and architects who have experience in…
  • The Many reasons for Temporary Drafting Services

    24 Jul 2015 | 8:57 am
    There are many reasons why a company might need temporary drafting services. Sometimes companies don't need drafting capabilities as part of their core business but have a need as part of a specific project. Many times a company has a one-off big project or sudden influx of business and they need to outsource some of their drafting work in order to keep up with everything until their project is complete. Other times they simply want to outsource their drafting needs in order to focus on their core business. Still, other times a company just needs to convert some files into a different type of…
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