User Interface

  • Most Topular Stories

  • Designing a UI to Generate Real Business Value

    UX Magazine
    Pavel Kostychev
    17 Dec 2014 | 9:27 am
    December 17, 2014In the IT world, today’s organizations are looking to evolve their company’s IT department from a cost center to an employee-centric strategic partner capable of generating ROI.That’s a mouthful. Where do we designers come into play? One way we can help organizations accomplish this goal is by giving their IT help desk an easy-to-use IT service management solution (ITSM).I work for Samanage, provider of cloud-based IT service desk and IT asset management software. Does it sound sexy? Maybe not on the surface, but to me this design work is a lot of fun. It’s…
  • Half-Math and That Gushing Hole in Your Bucket

    UX Magazine
    John Boykin
    9 Dec 2014 | 12:38 pm
    December 9, 2014The first rule of e-commerce is, make it easy for people to give you money. But a ubiquitous practice on e-commerce sites breaks this rule big time: When users click/tap “Check out now,” sites intercept them with a demand that they first create an account or log in to an existing one. By requiring users to have an account as a prerequisite for making a purchase, they are telling would-be buyers, in effect, “Unless you have an account, we don’t want your money. Go away.”So lots of willing buyers—credit cards in hand—go away. For these sites, would-be sales gush…
  • Using sensors in design research

    Putting people firstPutting people first
    5 Dec 2014 | 4:23 am
    Elliott Hedman is the founder of the design consultancy mPath, where he’s pioneering a new approach to design research. It combines stress-testing sensors with traditional observational techniques. The idea is to uncover the tiny, often imperceptible emotional moments that shape our reaction to products and experiences. It’s an infant, imperfect technique, but it has intriguing potential. In the future, sensors like these could help designers fine-tune user experiences to an unprecedented degree. Some day, they could even make for products that do the fine-tuning themselves.
  • Big, Beautiful Dropcaps with CSS initial-letter

    Jeffrey Zeldman Presents The Daily Report: Web Design News & Insights Since 1995
    Jeffrey Zeldman
    9 Dec 2014 | 11:07 am
    Just beautiful.
  • Implementing Customer Experience as an Organizational Value

    UX Magazine
    Pete Kinser
    16 Dec 2014 | 8:51 am
    December 16, 2014Bringing customer-centered thinking into an organization is about more than just proclaiming that you’re focused on customer experience. It’s about changing your process, sure, but it goes even deeper: It’s about changing attitudes. It’s about making your customers a central organizational value that guides behaviors and decision making.Valuing customer experience is no longer a secret to success. A focus on CX is quickly becoming the way to do business. A common problem I hear from CX (and UX) practitioners is that they’re being asked to “do CX” within an…
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    Signal vs. Noise

  • The curse of compressing reality

    16 Dec 2014 | 6:16 pm
    When I’m not analyzing data, I like to make things from wood—furniture, cutting boards, etc. Making something physical after sitting at a computer all day is relaxing and rewarding, and I’m never short on gifts for family and friends. My woodworking isn’t totally detached from technology, and I rely heavily on forums, websites, online magazines, and YouTube both for inspiration and to learn how to do things. I’ve learned most of what I know about woodworking from people on the Internet, and I’ve been inspired to tackle things that I never would have thought…
  • Stuck again

    Nathan Kontny
    11 Dec 2014 | 9:01 am
    In 1949, Earl Bakken and his brother-in-law Palmer Hermundslie started a medical device repair shop in Palmer's garage. It was a terrible place to work – freezing in the winter, stifling in the summer. We used a garden hose to spray water on the roof in a not especially successful attempt to cool the place down a few degrees. At least once during those early days, the garage was infested with flying ants. Unlike your typical "successful" startup garage stories, they were in that garage for the next 12 years. In their first month of operation, they earned a whopping $8 of…
  • A Slice of Small Business Life

    Wailin Wong
    10 Dec 2014 | 6:16 am
    There was a time in America, if you can believe it, when you would order a pizza and it would arrive somewhat cold and soggy. A horrifying prospect! Ingrid Kosar was disenchanted with cold delivery pizza too, and she wanted to do something about it. In 1984, she filed a patent for a “thermally insulated food bag,” which is familiar to pizza eaters the world over. Photo by Michael Berger Kosar has a great entrepreneurial origin story. The next three decades of her career don’t make as tidy a narrative. The bags got commoditized; Kosar lost business to lower-priced competitors…
  • Shipping Basecamp for iOS 2.0

    4 Dec 2014 | 8:57 am
    Almost 2 years ago I wrote about our approach to building our first in-house native application. This week, we shipped version 2.0 of Basecamp for iPhone, which now shares a codebase with Basecamp for iPad. I’m proud to say this is our best iOS release yet. Give it a shot! What’s changed? Everything. For starters, we’ve: Rewritten the app in Objective-C Banked on our hybrid architecture Shared a universal codebase between iPhone and iPad Reinforced our testing infrastructure I’m happy to share the details on how we built and shipped the app. Let’s dig in.
  • Basecamp the Infomercial

    4 Dec 2014 | 7:44 am
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    Boxes and Arrows

  • Plateaus are Harder Than Mountains

    Stephen Turbek
    16 Dec 2014 | 12:00 am
    Bold claims have been made about applying “big data” to solve the world’s problems, from health (Fitbit) to saving energy (Nest). Data is all around us, appearing in slick devices and colorful dashboards, yet focusing on the technology can cause us to miss the people who have to use it. Our job as designers is to communicate information. A clean design with big numbers and charts looks good, but how can we make sure people actually understand the data? The design promise: An iPhone Health app screen showing a chart of steps across a week’s time. The user reality.
  • When Information Design is a Matter of Life or Death

    Thomas Bohm
    18 Nov 2014 | 12:00 am
    In 2008, Lloyds Pharmacy conducted 20 minute interviews1 with 1,961 UK adults. Almost one in five people admitted to having taken prescription medicines incorrectly; more than eight million adults have either misread medicine labels or misunderstood the instructions, resulting in them taking the wrong dose or taking medication at the wrong time of day. In addition, the overall problem seemed to be more acute among older patients. Almost one in five people admitted to having taken prescription medicines incorrectly; more than eight million adults have either misread medicine labels or…
  • Teaching/Learning UX: Considerations for Academic-Industry Partnerships

    Guiseppe Getto
    7 Oct 2014 | 1:00 am
    Higher education is poised to help produce the next generation of user experience designers, but we can’t do it alone. In the wake of Fred Beecher’s recent “Ending the UX Designer Drought” and studies by Onward Search, UserTesting, and the Nielsen Norman Group, it is clear that the UX market is booming and that UX designers enjoy a high level of job satisfaction. It is also clear that too few UX professionals exist to meet current demand. And while apprenticeship programs like Fred’s can help meet much of this demand, those of us in higher ed who have hitched our research, teaching,…
  • UX Researcher: A User’s Manual

    Victor Yocco
    30 Sep 2014 | 1:00 am
    This article is a guide on what to expect, and how to get the most from your UX researcher–a user manual, if you will. You will invest a lot in your researcher and you deserve the greatest return. You should have high expectations for this critical component of your UX team, and following the recommendations presented in this article will help maximize your return. A long and prosperous future Congratulations on hiring a user experience design researcher!  When maintained correctly, a full time researcher will give you many years of strategic insight and validation, eliciting oohs and…
  • Redesign Democracy: Dare to Think Big

    Dirk Knemeyer
    23 Sep 2014 | 1:00 am
    Why are you in UX? It probably isn’t to get rich. Yes, there is plenty of money in being a UX professional today. If you’re competent, you should be enjoying a very nice lifestyle. But we do this not for money–being on the business side would be far better at achieving that goal. We do it for creative reasons, expressive reasons, quality of life reasons, perhaps even altruistic reasons. Yet, despite the broader motivations we share for choosing our vocation, we are rarely the community that spawns big ideas. It is more likely to be the capitalist, the marketer, or even the…
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  • A Growing Foundation Family: Foundation for Sites 5.5 is Here

    12 Dec 2014 | 3:02 pm
    There are so many amazing things happening with Foundation right now and we're excited to share it all. Hot on the heels of Foundation for Apps, we released an amazing update for Foundation for Sites. This release, v5.5, brings some great updates and lots key fixes. On top of that, the community stepped up with some well-written pull requests that allowed us to really strengthen this release. The Foundation Community Crushes It! Previously we talked about how the Foundation community is crushing it. The big challenge: dropdowns that weren't behaving like they were supposed to, breaking out of…
  • 100 Days in Tavern

    11 Dec 2014 | 3:00 pm
    Tavern began with this goal: challenge our fellow designers to define the broader, fuzzier concepts or product design. We'd do this by debating a single question a day, exchanging ideas on what it means to be a product designer. A question that had to be asked and answered in the ticking clock of 24 hours. More than a 100 days later and after some 5,000 contributions, our comrades in design ran with the challenge. Some articulate and outstanding designers, such as Ren Walker, Bryce Howiston, and Antonin Januska, are questioning and challenge ideas, which is the core of being a product…
  • Foundation for Apps is Here!

    4 Dec 2014 | 12:10 pm
    The wait is over. Foundation for Apps is here. We've teased and teased you all over the past five months. But today is the day. We're stoked to finally release the newest member of the Foundation family and the first front-end framework created solely for building fully-responsive web apps. Now you'll be able build any kind of web app with one set of code. We've chronicled the journey from our new take on a grid, to the introduction to Motion UI, to our integration of MVC frameworks — and many of you followed along. We had tons of people reach out and help us make some huge, tough…
  • Our New Angular Engineer Gives Us a Stronger Foundation

    3 Dec 2014 | 2:07 pm
    Often confused as a boy band runaway because of her gravity-defying hair and her tendency to belt out pop songs, our newest ZURBian's interests actually skew toward visiting aquariums and playing video games. So with that, please say hello to … Jeanie Chung, Angular Engineer Jeanie hails from South Korea, but grew up in Chicago. She attended Washington University — the one in St. Louis, MO. After deciding that med school was not the life for her, Jeanie switched into engineering and earned a Bachelor's in Systems Engineering. Following her interest in the health sector's big…
  • 2014 Design Award

    30 Nov 2014 | 12:15 pm
    Last year we moved into a fantastic new space after spending a year renovating a worn down, multi-tenant space. Today we're happy to share that our building was honored with a 2014 Design Award by the American Architects Institute of Santa Clara County (home to some of the most recognized technology companies in Silicon Valley). We'd like to thank our architect and congratulate David Fenster and Modulus for an amazing job. After working in the space for the past year, we can attest to David's work as it continues to surpass the test of time! It's an amazing space and we're thankful everyday…
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    UX Magazine

  • Designing a UI to Generate Real Business Value

    Pavel Kostychev
    17 Dec 2014 | 9:27 am
    December 17, 2014In the IT world, today’s organizations are looking to evolve their company’s IT department from a cost center to an employee-centric strategic partner capable of generating ROI.That’s a mouthful. Where do we designers come into play? One way we can help organizations accomplish this goal is by giving their IT help desk an easy-to-use IT service management solution (ITSM).I work for Samanage, provider of cloud-based IT service desk and IT asset management software. Does it sound sexy? Maybe not on the surface, but to me this design work is a lot of fun. It’s…
  • Implementing Customer Experience as an Organizational Value

    Pete Kinser
    16 Dec 2014 | 8:51 am
    December 16, 2014Bringing customer-centered thinking into an organization is about more than just proclaiming that you’re focused on customer experience. It’s about changing your process, sure, but it goes even deeper: It’s about changing attitudes. It’s about making your customers a central organizational value that guides behaviors and decision making.Valuing customer experience is no longer a secret to success. A focus on CX is quickly becoming the way to do business. A common problem I hear from CX (and UX) practitioners is that they’re being asked to “do CX” within an…
  • Improving Social Gaming Through Real-Time Data

    Poulomi Damany
    11 Dec 2014 | 9:20 am
    December 11, 2014Your millions of users may be coming up with their own cheat codes, tips, and tricks to win at your social game, but you’re trying to create a playbook as well—one that leverages your data to keep them engaged and returning regularly.Data, particularly big data, has the potential to transform game analytics like never before. By collecting and analyzing the massive amounts of data now available in real-time or near-real-time, developers can respond quicker to make games more fun, more popular, and more profitable.Three Key Advantages to AnalyticsThe advantages of all this…
  • How Do We Design Experiences that Make a Difference?:Lessons in impactful UX from the DfE awards

    UX Magazine Staff
    10 Dec 2014 | 12:29 pm
    December 10, 2014It’s not uncommon to see statements like “making the world a better place, one experience at a time” in a UX practitioner’s bio. These are lofty claims, but when your job centers around creating products and services that make people happier and more productive, it’s easy to see how this kind of thinking creeps in.Our work is important. We might not be saving the world from the perils of global warming, but we are shaping the way people live, work, and play at a time when technology and design have a massive impact on the nature of human existence. There are,…
  • Half-Math and That Gushing Hole in Your Bucket

    John Boykin
    9 Dec 2014 | 12:38 pm
    December 9, 2014The first rule of e-commerce is, make it easy for people to give you money. But a ubiquitous practice on e-commerce sites breaks this rule big time: When users click/tap “Check out now,” sites intercept them with a demand that they first create an account or log in to an existing one. By requiring users to have an account as a prerequisite for making a purchase, they are telling would-be buyers, in effect, “Unless you have an account, we don’t want your money. Go away.”So lots of willing buyers—credit cards in hand—go away. For these sites, would-be sales gush…
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  • UX Leadership, Part 1: The Nature of Great Leaders

    8 Dec 2014 | 5:29 pm
    By Jim Nieters and Pabini Gabriel-Petit Published: December 8, 2014 “Producing great, highly differentiated user experiences should be the goal of every UX leader. But in many companies, UX leaders face challenges that force them to approach leading User Experience in a less than optimal way.” This column is the second in our series that highlights our insights on what it would take for companies to go from producing dreary, overly complex user experiences to producing truly great user experiences that differentiate their products from those of competitors in their marketplace. In…
  • Sketching Your Way to a Mobile UX Design

    8 Dec 2014 | 5:17 pm
    By Will Hacker Published: December 8, 2014 “When creating early mobile designs, we should still start with the same simple sketching techniques that we’ve traditionally used for desktop designs.” These days, it’s easy to design mobile user experiences using powerful tools such as Axure RP, Blueprint, or But when creating early mobile designs, we should still start with the same simple sketching techniques that we’ve traditionally used for desktop designs. Now, there are apps that let us get our sketches on real mobile devices for demos and usability…
  • Making User Experience Part of Business Strategy | Understanding a Product’s Target Culture

    8 Dec 2014 | 5:12 pm
    By Janet M. Six Published: December 8, 2014 “In exploring potential means of integrating user experience into an organization’s product strategy and overall business strategy, our expert panel discusses such approaches as presumptive design and the Jobs to Be Done model.” In this edition of Ask UXmatters, our panel of UX experts discusses two topics: how to integrate user experience into an organization’s product and business strategy how to best understand the culture of an organization for which you are providing design solutions In exploring potential means of…
  • Task-Driven User Interfaces

    8 Dec 2014 | 5:09 pm
    By Oleksandr Sukholeyster Published: December 8, 2014 “The user experiences of enterprise applications do have direct impact on an organization’s performance. When the applications that an enterprise employs provide better user experiences and usability, its people are more efficient and productive.” Organizations that have IT (Information Technology) departments should be more effective than organization that lack them. If your organization doesn’t use and maintain its software and servers efficiently and effectively, that’s money down the drain. But, while…
  • Revisiting the Pile-Sort Method of User Research

    7 Dec 2014 | 9:24 pm
    By Hang Guo, Khasfariyati Razikin, and Muhammad Hatib Published: December 8, 2014 “The UX community has a long acquaintance with the pile-sort method of user research.” The UX community has a long acquaintance with the pile-sort method of user research. In this article, we’ll revisit the origin of the pile-sort method in anthropology and provide an account of how we used this method to understand user task flows. We’ll also introduce an extension to the pile-sort method that helped us to collect user data more effectively while working in an agile software-development…
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    A List Apart: The Full Feed

  • This week's sponsor: Harvest

    The fine folks at A List Apart
    17 Dec 2014 | 10:00 am
    Thanks to Harvest for sponsoring A List Apart this week. Check out Forecast, a whole new way to plan your team’s time.
  • Tweaking the Moral UI

    16 Dec 2014 | 7:00 am
    A couple of years ago, I was asked to help put together a code of conduct for the IA Summit. I laughed. We need a code of conduct here? The IA Summit is the nicest, most community-friendly conference ever! Those problems happen at other conferences! And they want me to help? There are sailors jealous of my cussing vocabulary—surely I was not PC enough to be part of such an effort. But the chairs insisted. So, being a good user-centered designer, I started asking around about the idea of a code of conduct. I found out design conferences are not the safe meetings of minds I thought they were.
  • Conference Proposals that Don’t Suck

    16 Dec 2014 | 7:00 am
    When it comes to turning your big idea into a proposal that you want to submit to a conference, there are no real rules or patterns to follow beyond “just do your best” and perhaps “keep it to 500 words,” which makes the whole process pretty daunting. I’ve worked with a number of people submitting proposals to events over the past few years. I’ve been racking my brain trying to identify a strong pattern that helps people pull together proposals that provide what conference chairs and program planners are looking for, while at the same time making the process a bit more clear to…
  • This week's sponsor: MyFonts

    The fine folks at A List Apart
    11 Dec 2014 | 7:20 am
    Thanks to MyFonts for sponsoring A List Apart this week! Take a look at their list of the 50 most popular fonts on the web right now.
  • Rachel Andrew on the Business of Web Dev: The Ways We’ve Changed—and Stayed the Same

    11 Dec 2014 | 5:30 am
    In 2005, my husband and business partner Drew McLellan had an idea for a website. He emailed friends and colleagues, we filled in the gaps, and 24 ways was launched: 24 articles in the run-up to Christmas, advent-calendar style. As I write this article, we are on day six of season 10 of that project. By 24 December, there will be 240 articles by 140 authors—many of them well-known names in web design and development. As a fun holiday season retrospective, I thought I would take a look at what 10 seasons of 24 ways can tell us about how our industry has changed—and what hasn’t changed.
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    LukeW | Digital Product Design + Strategy

  • Android Vs. iOS Start Experience

    23 Nov 2014 | 12:00 am
    How times change... Today's new iPad Air 2 experience consists of 23 or more steps and no less than three iCloud services (iCloud, iCloud Drive, & iCloud Keychain). In contrast, today's new Android Nexus experience consists of only 8 steps but with a mandatory 234MB update (some things don't change). Here's both start experiences in detail. Apple iPad Start Experience Google Nexus 9 Start Experience
  • Video: Mobile Navigation, Conversion, Input, & More

    17 Nov 2014 | 12:00 am
    Conversions@Google published a complete video recording of my two and a half hour seminar last month (September 2014 in Dublin) on optimizing mobile experiences for conversion using design. In part one I walk through the mobile opportunity and outline how to build for it using design considerations. To illustrate this process I detail the good and bad of several mobile navigation solutions including off-canvas layouts and the hamburger menu. Along the way I introduce and explain several important guiding principles in mobile design. In part two, I dive deep into mobile form design by…
  • Video: How to Adjust Designs for Wide Screens

    13 Nov 2014 | 12:00 am
    In order to display video content well, today's computing devices make ample use of wide screens. This impacts software design in several ways. To illustrate how, I share ways an interface design can adapt to both short/wide screens and tall/narrow screens in this short 3 minute video. This video is part of my User Experience How-To series sponsored by the Intel Developer Zone.
  • Requiring Less Taps in Mobile UI

    11 Nov 2014 | 12:00 am
    As our mobile devices increase in size and complexity, an over reliance on tap gestures for key interactions may be preventing us from creating simple, frictionless interaction designs. What's Wrong with Taps? Interfaces with clearly marked tap targets have the benefit of obviousness. That means the core purpose of an interface and how to use it is communicated with visible actions on screen. That's good right? Yes, but not if we stop there. Too many taps (especially non-obvious ones) can make simple tasks needlessly span across a series of screens. Each screen has to be loaded, parsed, and…
  • Eliminating Taps with Fluid Touch Gestures

    4 Nov 2014 | 12:00 am
Getting things done in most mobile applications requires taps -lots of them. But because of discovery issues, mobile designers have tended to shy away from using other kinds of gestures in their UI. Recently, though, a demo of fluid touch gestures by Ralph Thomas got me excited about gesture-based controls on mobile again. Ralph’s approach highlighted a compelling way to cut down on taps for common actions. To illustrate how, let’s look at a frequently used application like Apple Maps. One of the most common actions in Maps is getting driving directions. Accomplishing this in the app…
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    Andy Budd::Blogography Articles

  • Introduction to Value Pricing

    24 Nov 2014 | 4:25 pm
    I think most designers would agree that design has a huge amount to offer businesses in terms of differentiating products, solving complex problems and delivering increased value to consumers. I think most designers would also agree that this ability is often ignored or seriously undervalued by those same businesses. Value pricing is an attempt to redress the balance by pricing work based on the value it delivers to clients rather than the time it takes to create. The argument goes that the value of a logo, like the Coca-cola logo, is often worth more than the hours that went into its…
  • Craggy Island: The climbing gym that hates boulderers?

    25 Sep 2014 | 9:45 am
    Over that last year I’ve got really into bouldering. I’m not especially good, but I enjoy the mental and physical challenge of solving bouldering problems over the tedium of a regular gym. I tried rope climbing once, but wasn’t keen on all the equipment or the need to climb in pairs. So I much prefer the freedom and flexibility that comes with bouldering. When a work trip took me to Guildford, I decided to head down the evening before and check out Craggy Island. I’ve met a few people who climb there and highly recommend it, so I was looking forward to my bouldering…
  • Could the movies of your childhood be made today?

    19 Jul 2014 | 5:24 pm
    I’ve been thinking a lot about the effect digital technology is having on society of late. I’m especially curious how it’s changing our most formative years, when the stories we tell about ourselves are generated and our identity formed. Looking back, my adolescence seems like a halcyon time, devoid of mobile phones and status updates. Heading into the big city was an adventure into the unknown, and even something as mundane as meeting up with friends was fraught with uncertainty and excitement. A lot of the movie tropes of my childhood, relied on these vagaries. For…
  • My Advice to Young Designers and Developers

    15 Mar 2014 | 5:37 pm
    I meet them on a regular basis, tech-savvy teens who’ve been coding websites from an early age. They’ll often seek my advice about breaking into the industry. Should they continue their studies or jump straight into the labour market? I usually tell them that ability trumps education and I don’t put much faith on the current raft of tech degrees. So I’d prefer to see three years of experience than three years of study. That being said, I’ll also point out that University is about much more than just acquiring a skill. It’s a formative experience that will…
  • Specialism, Ego and The Dunning-Kruger Effect

    19 Feb 2014 | 5:15 am
    Every few weeks I see a discussion emerge that tries to dismiss the need for specialists in our industry, or refute their existence entirely. It usually goes along the lines of “I’m a [insert discipline] and I do my own [insert activity] so [insert specialism] is unnecessary or doesn’t exist”. While it’s great to have people with a broad range of skills and abilities, it’s also a little hurtful to people who have dedicated their careers to being good at a particular thing, as it implies that all their choices and hard work were a waste of time. Sometimes this conversation…
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    Jeffrey Zeldman Presents The Daily Report: Web Design News & Insights Since 1995

  • Poverty is a System Design Failure

    Jeffrey Zeldman
    12 Dec 2014 | 9:54 am
    “POVERTY is a system-design failure.” So says my friend Pär (“Peyo”) Almqvist in a World Economic Forum article he wrote last year when his company, OMC Power—which brings sustainable, renewable, off-the-grid energy to the poorest people in rural India—was selected as a World Economic Forum Technology Pioneer. Peyo’s article explains better than I could how renewable-energy companies, locked out of first-world competition by entrenched fossil fuel interests, are bringing the future to poor rural and urban areas—and ushering in a new era of decentralized power. (Much like the…
  • Big Web Show № 123: Why Clients Spend More on Toilets Than Design

    Jeffrey Zeldman
    9 Dec 2014 | 3:10 pm
    DESIGNER Andy Budd and I discuss why clients spend more on toilet cleaning than design; honest pitching; the ins and outs of agile pricing; modular code libraries; selling web services instead of deliverables; the maturation of our industry since the mid-1990s; the value of reputation; design as a collaborative process; how and why agencies get invited to pitch; passion as studio marketing; our field’s evolution from layout-making to strategic design thinking; and much more. Enjoy Big Web Show № 123: Leading a Design Agency with Clearleft’s Andy Budd.
  • Webfonts with Stylistic Sets from Hoefler & Co.

    Jeffrey Zeldman
    9 Dec 2014 | 11:10 am
    Now there’s a way to transform your web typography at the touch of a button: introducing Stylistic Sets for webfonts at Cloud.typography.
  • Big, Beautiful Dropcaps with CSS initial-letter

    Jeffrey Zeldman
    9 Dec 2014 | 11:07 am
    Just beautiful.
  • What’s Wrong With This Picture? Flickr is about to sell off your Creative Commons photos

    Jeffrey Zeldman
    29 Nov 2014 | 9:17 am
    SHORTSIGHTED and sucky. From Dazed comes news that Flickr is about to sell off our Creative Commons photos. This means photos we’ve taken with the idea of giving them away freely will now be sold, whether we like it or not. And who gets the dough for these photos we took? Only Yahoo. As a photographer, I now have to choose whether to prevent people from using my photos, or prevent Yahoo from selling them. I can’t have both. I want people to use my photos. That’s why I take them. I want that usage to be unencumbered. That’s why I chose a Creative Commons license. Some of…
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    Max Design

  • Links for light reading (12/12/14)

    11 Dec 2014 | 10:47 am
    HTML5 Responsible Web Components HTML5 – Check it Before you Wreck it with Mike[tm] Smith Videos and Firefox OS Exposing Additional Form Fields via Checked Radio Buttons CSS General 5 SEO Trends You Need to Consider for 2015 Serious Confusion with Resource Timing How To Master Fireworks’ CSS Properties Panel And CSS Professionalzr 20 Great Examples of Subtle Motion in Web Design What BaaS to choose for HTML5 application 20 steps to the perfect website layout Responsive A dead simple, responsive boilerplate. UX 5 Common Web Design “Faux Pas” You Should Avoid A collection of dialog…
  • Links for light reading (05/12/14)

    4 Dec 2014 | 3:00 pm
    HTML5 Making A Complete Polyfill For The HTML5 Details Element CSS Understanding CSS Stats: How to Make the Most of the Numbers Clipping and Masking in CSS How to build better layouts with GSS polyfills 10 Expert Tips for Better CSS Coding Sass / Less Building a Linear-gradient Mixin in Sass General Design Engineering 20 Tools To Make A Web Developer’s Life Easier How To Create Your Own Front-End Website Testing Plan Integrated and Collaborative Code Reviewing with Beanstalk Video: Introduction to Grunt UX The More You Fail, The Greater Your Success: A User-Centered Design Case Study Motion…
  • Links for light reading (28/11/14)

    27 Nov 2014 | 1:00 pm
    HTML5 The Group That Rules the Web HTML5′s “Dirty Little Secret”: It’s Already Everywhere, Even In Mobile 10 Typical HTML Interview Exercises CSS CSS Stats 10 Hidden CSS3 Properties You Should Know Microsoft Loader With CSS3 CSS-only Weather App Concept Sass / Less When to use extend; when to use a mixin Simplify Your Media Queries with Sass “Breakpoint” General Planning for Performance How To Create Your Own Front-End Website Testing Plan What’s New in Chrome 39 Typographers typefaces 15 Tools That Will Change How Your Web Design/Development Team…
  • Creating a new habit in 49 days

    19 Nov 2014 | 4:12 pm
    Do you have an aspect of your life you want to change? Well, it can be done, if you do it in small steps, using big red crosses, and don’t break the chain. 1. First of all, read Jerry Seinfeld’s Productivity Secret – which can be boiled down to one simple message: “Don’t break the chain” 2. Check out a great introduction to the 49 days approach 3. Get started using a quick and easy “49 days” online app or an offline version of “49 days” 4. Share your experiences, get support etc via the 49 days sub-reddit. Maybe also check out: An…
  • Links for light reading (20/11/14)

    19 Nov 2014 | 1:17 pm
    General Web standards for the future Style Guides A Sneek Peak at the Next Foundation for Apps The Hows and Whys of Using Large Type in Web Design 35 Radical Red Colored Websites for Design Inspiration Native Apps Are Part of the Web Making Agile Retrospectives Productive Pixelapse – Visual version control for design projects CSS CSS Specificity Graph Generator Evolving Code: From The Crust To The Core CSS Dig – Analyze your CSS in a new way Responsive The Responsive Images Community Group: What Comes Next UX UX for the Enterprise UI design pattern tips: the ‘follow’…
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    Muffin Research Labs

  • RPC:S-7:AEC-0 error buying apps with custom domain google account

    Stuart Colville
    29 Nov 2014 | 4:43 am
    I was trying to buy an app for my daughter's android device and when you got to the purchase page I was getting an error: Error while retrieving information from the server RPC:S-7:AEC-0 Not a particularly useful error. As this was a google account with a custom domain it turned out the issue was that google wallet wasn't enabled on the admin page for the custom domain. Go to your admin page click "Users", click on the user you need to update and then click "show more". Scroll to where it says "N More Google services enabled" and find google wallet and enable it. With Google Wallet enabled…
  • Proxying connections from FFOS with Charles

    Stuart Colville
    13 Nov 2014 | 11:37 am
    After my post on Live debugging with Charles, Nick Desaulniers asked if I knew if it was possible to proxy device traffic via Charles. I didn't, but I did know that if it was possible it was sure to come in handy. 10 freshly shaved yaks later… This post details getting FFOS (I'm using a flame with FFOS 2.1) to use Charles Proxy for all requests so we can debug requests on the phone. I'm using OSX for the rest of the commands etc, but this should work similarly on Linux just be prepared to changes a few paths here and there as required. You'll need the usual adb etc before you start. As…
  • Firefox: Fixing "sync encountered an error…" on OSX

    Stuart Colville
    12 Nov 2014 | 4:30 am
    I was trying to get sync up and running between multiple FF versions I kept getting a message saying: sync encountered an error while syncing: Unknown error. Sync has logs in about:sync-log I was seeing this: Crypto check failed: [Exception... "PK11_GenrateRandom failed" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: resource://gre/modules/services-crypto/WeaveCrypto.js :: WeaveCrypto.prototype.generateRandomBytes :: line 550" data: no] Looking for a fix I found comment 33 in bug 1034979 |brew uninstall nss| and restart Fx seems to fix the problem for me. And sure enough…
  • Using Charles proxy to debug live code

    Stuart Colville
    5 Nov 2014 | 3:03 pm
    We had an interesting bug today on our Marketplace development server where the new Firefox Accounts (FxA) integration we're working on didn't work correctly under FFOS 1.1. After hooking up a phone with a 1.1 build I could reproduce the problem. But, due to the minified code (fwiw: we're going to be adding sourcemaps soon sourcemaps are now on -dev.) using the adb logcat output gave you a line but nothing more. Because FFOS 1.1's engine is Gecko18 it's equivalent to Firefox 18. So I thought if I can reproduce this issue in the desktop FF18, that might make things easier. To help I used…
  • Mozilla Festival 2014

    Stuart Colville
    29 Oct 2014 | 3:30 am
    Once again MozFest provided a great environment for hackers, thinkers and doers of all ages to get together and plan, talk about and make all kinds of things. Working for Mozilla I find Mozfest is somewhere that really makes you think about Mozilla's broader mission. It's quite easy to get a little blinkered in our thinking as we are primarily focused on the projects closest to us. The other part of it is seeing all of the amazing things that are going on, from the education and outreach, to those that are fighting for our privacy in a post-Snowden world and everything else in between. I…
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    Putting people firstPutting people first

  • World Development Report 2015 explores “Mind, Society, and Behavior”

    16 Dec 2014 | 2:34 am
    WASHINGTON, December 2, 2014 — Development policies based on new insights into how people actually think and make decisions will help governments and civil society achieve development goals more effectively. A richer and more accurate understanding of human behavior can make it easier to tackle such difficult development challenges as increasing productivity, breaking the cycle of poverty from one generation to the next, and acting on climate change, finds a new World Bank report. World Development Report 2015: Mind, Society, and Behavior examines early, exciting work that suggests ways of…
  • Understanding human behaviour to improve mobile research design

    8 Dec 2014 | 3:34 am
    Shirley Eadie, founding member and CEO of Pondering Panda, explored some of the idiosyncrasies of the human condition at last month’s MRMW Africa conference [Market Research in the Mobile World], in order to help attendees understand the impact of those idiosyncrasies on research design, to lead to quick wins for better, more accurate mobile research. Eadie’s presentation, writes Leigh Andrews, “was very well received as she drew on the vast and varied learnings from the field of behavioural sciences to explore the inaccuracy of memory as well as how an inflated sense of…
  • Using sensors in design research

    5 Dec 2014 | 4:23 am
    Elliott Hedman is the founder of the design consultancy mPath, where he’s pioneering a new approach to design research. It combines stress-testing sensors with traditional observational techniques. The idea is to uncover the tiny, often imperceptible emotional moments that shape our reaction to products and experiences. It’s an infant, imperfect technique, but it has intriguing potential. In the future, sensors like these could help designers fine-tune user experiences to an unprecedented degree. Some day, they could even make for products that do the fine-tuning themselves.
  • How US state governments can improve customer service

    5 Dec 2014 | 4:10 am
    A McKinsey Center for Government survey finds that Americans are often dissatisfied with state services—and identifies significant opportunities for improvement. Deloitte measured the satisfaction of citizens by surveying approximately 17,000 people across 15 US states. This online survey included more than 100 questions asking citizens to rate their satisfaction across a range of activities, including state services overall, specific attributes of service delivery (such as speed), and specific types of services (for example, public transportation). Several common themes emerged: Speed,…
  • There is no such thing as UX Design

    4 Dec 2014 | 2:53 am
    Peter Merholz argues that the entire “field” of user experience emerged for one reason — to accommodate, and overcome, poor (or non-existent) product management practices. He now wants to retire the term: “‘User experience design’ served a purpose when it was necessary to shine a light on a glaring gap in the ways we were working. That gap has largely been addressed, and I see no reason not to retire that term.” I am not so sure.
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    17 Dec 2014 | 2:39 am
    YOTAPHONE 2 is "the phone with two fronts" which, they mean that it has a touch-enabled monochrome display on its rear side!
  • Pinć

    17 Dec 2014 | 2:27 am
    Pinć (pronounced "pinch") is "a smartphone case for iOS and Android that converts into a wearable virtual reality experience":

    17 Dec 2014 | 1:58 am
    ThyssenKrupp's MULTI is "the world's first rope-free elevator system". Why do away with ropes? It allows multiple lift carriages to use the same shaft and lets them move horizontally in addition to vertically. Testing begins in late 2016.
  • NuDown

    16 Dec 2014 | 11:25 am
    NuDown's Whitney Vest and Squaw Peak Jacket let you "control your insulation level via a convenient, palm-of-your-hand, Dry-Air pump": [via LikeCOOL]
  • Ideas By The Metre

    16 Dec 2014 | 11:18 am
    Henry Franks' Ideas By The Metre is a desk with a crank-able roll of paper that allows for endless sketching (or, at least, 45 metres worth!): [via UnderConsideration]
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  • Get Info Redesigned

    17 Dec 2014 | 3:29 pm
    This is a really interesting proposed redesign of OS X’s standard Get Info window by interface design studio Ramotion. It applies a fresh, Yosemite-like coat of paint onto a design that has hardly changed in a decade. It reminds me that each time Apple implements a major overhaul of its desktop operating system’s visual furniture,… Advertisement: Harvest Forecast is a tool designed to plan your team’s time. Visualize schedules in Forecast and easily adjust them as needed. As new projects come in, you’ll know who’s available, and when to hire. Start scheduling with a free…
  • The Art of Making a Book

    17 Dec 2014 | 1:54 pm
    This lovely short film documents the process of hand-printing and binding a book. There are ancient looking hammers and hot metal tools and wooden printing presses and guys with beards involved. In truth, it’s a lovely tableau and reveals some techniques that I wasn’t aware of, though the precious lighting and delicate piano music involved… Advertisement: Harvest Forecast is a tool designed to plan your team’s time. Visualize schedules in Forecast and easily adjust them as needed. As new projects come in, you’ll know who’s available, and when to hire. Start scheduling with a…
  • On the Road, Illustrated

    16 Dec 2014 | 11:45 am
    Illustrator Paul Rogers recently completed illustrating Jack Kerouac’s “On the Road”—he made one black and white drawing for each of the novel’s 309 pages. The work is fantastic; it’s lively and bold and improvisational and clever, just like the book itself. Rogers posted the drawings in a series of very tall scrolling blog posts, which… Advertisement: Harvest Forecast is a tool designed to plan your team’s time. Visualize schedules in Forecast and easily adjust them as needed. As new projects come in, you’ll know who’s available, and when to hire. Start…
  • The PANTONE Hotel

    15 Dec 2014 | 3:08 pm
    I’m surprised by how well PANTONE has managed its brand in recent years. What started as an obscure system for the faithful reproduction of colors in mass media is being progressively transformed into a kind of lifestyle brand where the central idea is simply colors. You can buy all sorts of consumer products bearing the… Advertisement: Harvest Forecast is a tool designed to plan your team’s time. Visualize schedules in Forecast and easily adjust them as needed. As new projects come in, you’ll know who’s available, and when to hire. Start scheduling with a free 30-day trial.
  • The Best Movie Posters of 2014

    12 Dec 2014 | 4:39 pm
    Adrian Curry, on his excellent blog about movie posters, has placed this poster for the indie comedy “Frank” at the top of his list of 2014’s best movie posters. It’s a good choice, but his selection for the number two slot is bewildering to me. This is the U.K. poster for the British band Pulp’s… Advertisement: Harvest Forecast is a tool designed to plan your team’s time. Visualize schedules in Forecast and easily adjust them as needed. As new projects come in, you’ll know who’s available, and when to hire. Start scheduling with a free 30-day trial.
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    Usability Counts

  • Join my team at Apptio as a Senior UX Designer

    Patrick Neeman
    17 Dec 2014 | 3:17 pm
    It’s my blog, so here it is — I’m looking for a Sr. or Principal UX Designer in Bellevue, Washington. For the right candidate, we’ll relocate. You’ll read more about the role below. If interested, send me an email with your resume and a link to your portfolio at Cheers. The Company Apptio’s Technology Business Management (TBM) platform provides revolutionary software as a service (SaaS) applications that help IT leaders run technology organizations like a business. From the founding of the company, we set out to disrupt the existing…
  • Pragmatic Marketing: How Product Managers and Designers Can Work Together Better

    Patrick Neeman
    26 Feb 2014 | 9:52 am
    Pragmatic Marketing was gracious enough to allow my presence in their print magazine (print!) after I did this presentation at ProductCamp Seattle. Here’s the original article in PDF format and HTML format. It was done in the theme of the UX Drinking Game, but there’s some very valuable tips. Drink on! Being a user-experience designer can get frustrating—enough to drive a person to drink. In 2011, I decided to share some of my frustrations with the role by creating a website, UX Drinking Game. People soon began submitting their own frustrations, and the site currently has a…
  • How To Kill It During A UX Interview

    Patrick Neeman
    29 Jan 2014 | 8:40 am
    When you’ve reached the phone screen or the in-person interview step, you’ve gotten past the hard part: you have demonstrated that you have the qualifications to work at the company. You’re now being judged on whether you have the soft skills and culture fit. After holding previous talks at The Seattle UX Meetup group, I’m reminded that many interview expectations are unstated, and most companies don’t understand how to interview. The process presents incredible opportunities where you as designers can take control of the interview and show you can fill their need. Run the interview…
  • Your Mobile Design Strategy: Responsive, Adaptive, Native, or Not At All?

    Patrick Neeman
    8 Jan 2014 | 7:28 am
    Responsive design is a buzzword in User Experience. Adoption is moving  at blazing speed. Websites such as have redesigned their sites so they work across multiple devices. Designers are blogging all kinds of advice about what mobile strategy we should follow. But really, mobile first for everything? Like anything in User Experience, it depends on context. There is no single approach, and yet designers make sweeping declarations before understanding the differences in user needs. There is no one size fits all solution, no matter how many presentations at conferences say so. There…
  • UX Portfolios: How To Tell Your Story

    Patrick Neeman
    10 Dec 2013 | 10:38 pm
    How to build a great user experience design portfolio and tell stories that get you hired. By Troy Parke and Patrick Neeman, presented at the Seattle Information Architecture & User Experience Meetup December 10, 2013. Thank you Misty Melissa Weaver for inviting us! You just finished reading UX Portfolios: How To Tell Your Story! Consider leaving a comment!Stuff to check out UX Drinking Game | UX Resume and Career GuideThe post UX Portfolios: How To Tell Your Story appeared first on Usability Counts.
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    Patrick Dubroy's blog

  • Sketch Alignment Guides

    Patrick Dubroy
    7 Dec 2014 | 4:00 pm
    In the past few days, I’ve been playing with Sketch, a vector drawing application for OS X. There are lots of things to like, but one thing I found frustrating was how it implements alignment guides: those handy little lines that allow you to precisely align an object with another. Things get tricky if there are a lot of objects on the canvas, but the app should give you an easy way to pick your desired alignment. Here’s a simple example of how it’s handled in Keynote: Notice that there are two different possibilities that are only a few pixels apart: align the square with…
  • Design Principles for Metaprogramming

    Patrick Dubroy
    18 Dec 2012 | 4:00 pm
    One of my favourite bits of programming philosophy is Alan Kay’s famous email about the big idea of object-oriented programming: I’m sorry that I long ago coined the term “objects” for this topic because it gets many people to focus on the lesser idea. The big idea is “messaging”. […] The Japanese have a small word - ma - for “that which is in between” - perhaps the nearest English equivalent is “interstitial”. The key in making great and growable systems is much more to design how its modules communicate rather than what their…
  • Goodbye WordPress

    Patrick Dubroy
    28 Jan 2012 | 4:00 pm
    For the last couple of weeks, I’ve been working on converting this blog from WordPress to a static site generated by some custom Python scripts. Yesterday, I finally made the switch. Everything looks pretty much the same as it did before, but things should feel a bit faster. Most importantly, it’s a lot more pleasant to write posts in the new system, so hopefully I’ll get back to blogging a bit more regularly. If you see anything that’s broken, send me an email or let me know on Twitter.
  • Google I/O: Memory Management for Android Apps

    Patrick Dubroy
    16 May 2011 | 9:52 am
    Though I never made a formal announcement here, some of you may know that I joined the Android team at Google just over a year ago. Last week I had the privilege of speaking at Google I/O in a talk called “Memory Management for Android Applications”: Android apps have more memory available to them than ever before, but are you sure you’re using it wisely? This talk will cover the memory management changes in Gingerbread and Honeycomb (concurrent GC, heap-allocated bitmaps, “largeHeap” option) and explore tools and techniques for profiling the memory usage of…
  • Smarter Notifications with Locale for Android

    Patrick Dubroy
    17 Mar 2011 | 6:44 pm
    In my previous post, I lamented the fact that mobile notifications can be totally annoying if they come at the wrong time. This was triggered by being woken up several times in the past few weeks by a flurry of Beluga messages. Thankfully, one of my coworkers told me about Locale, a cool little Android app that lets you perform actions (like changing settings) based on simple rules: Locale manages settings based on conditions, like Location and Time. With Locale, never worry about your ringer going off accidentally again! You can set it and forget it! Locale’s advanced artificial…
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    UIE Brain Sparks

  • UIEtips: Starting Your User Research

    Jared Spool
    17 Dec 2014 | 12:13 pm
    This week’s Tips is a reprint of my article Starting Your User Research. I share ideas on how to start your own user research program and why there’s no reason to wait. Here’s an excerpt from the article: Once you decide to go down that road, the first thing you’ll realize is how rich your choices are of research methods. Usability audits, heuristic evaluations, usability testing, field research – which one do you choose first? Which are the most effective? Read the article: Starting Your User Research. What does your user research program look like?  Leave us a note…
  • Cyd Harrell – Techniques for Mobile Research

    Sean Carmichael
    17 Dec 2014 | 7:28 am
    [ Transcript Available ] The so called Digital Divide is increasingly being filled with mobile devices. Because of that, you need an understanding of how your designs are appearing and behaving on smaller screens. Cyd Harrell is an expert on user research, and the one we to turn for mobile research. She says that it’s not just how your designs display on these devices but also the behavior of your users as they interact on these more personal gadgets. Users consider their mobile phones to be a much more private device than a desktop computer. In her virtual seminar, Mobile Research…
  • Announcing the 2015 Live Virtual Seminar Program

    Adam Churchill
    16 Dec 2014 | 6:36 am
    Sign up for the next 9 virtual seminars and pay just $549—a savings of over 45% from past programs. Or, choose just those seminars you need for just $79 each. Get all 9 UX seminars for just $549, or choose just the seminars you need. The 2015 Live Virtual Seminar Program The Dirty Dozen Product Roadmap Roadblocks, with Bruce McCarthy Design Systems, with Nathan Curtis Lean Enterprise, with Josh Seiden Better Accessibility through Your User Research, with Whitney Quesenbery Integrating Animation into Your Design, with Rachel Nabors Content Modeling, with Steve Fisher Contextual Design, with…
  • Spend an hour with me when you register for a UIE conference by 12/31/14

    Jared Spool
    15 Dec 2014 | 12:07 pm
    Partake in an intimate UX roundtable call with me when you register for a UIE conference Use your remaining 2014 training funds to save your spot at the lowest price of $1,475 for either the UX Immersion Mobile or User Interface 20 Conferences. Register for UXIM 2015 or UI20 by December 31 and you’ll spend an hour with me on a UX roundtable call. Don’t miss this chance to ask me your most burning UX questions (or even your non-burning non-UX questions). UX Mobile Immersion Conference April 13-15, 2015 Salt Lake City, UT   Intensive workshops and talks focusing on what it takes to…
  • Luke Wroblewski – Mobile Behavior and Design Trends Live!

    Sean Carmichael
    11 Dec 2014 | 7:31 am
    [ Transcript Available ] What’s going to make your whole company focus on mobile? How do people interact with their mobiles device? How can you design for this new reality and even create experiences that translate from mobile to laptop to TV? Find out from Luke Wroblewski. He’s got the facts, tips, and case studies to help you talk confidently with your team about designing intuitive, cross-device experiences. You’ll think about how people are using your designs on mobile, whether browsing a content-heavy site or interacting with an e-commerce application. Recorded: April, 2014 […
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    The UX Booth

  • The Uncanny Valley is Uncanny

    Nicholas Bowman
    16 Dec 2014 | 6:30 am
    Jaime is “creeped out” by technology. She uses her phone to get directions to her new job, only to find that the phone already knows where her office is. While shopping online, her favorite retail page already knows her gender before she’s had a chance to select it. Heck, her toaster even pops whenever she sticks out her tongue! It’s a brave new world, to say the least. Technology teeters between seamless harmony with our lives and the Uncanny Valley—that place where everyday technology becomes just a bit too familiar, a bit too human…and a bit too uncanny.
  • Experiencing the Author Experience

    UX Booth
    9 Dec 2014 | 6:30 am
    It’s been an excellent year for books here at UX Booth. We’ve discovered new practices and old truths newly explained, ranging from IA messes, to “intertwingling” to client relations. This week we are excited to be speaking with Rick Yagodich, our final author of 2014, on his new book that speaks to something we are intimately familiar with at UX Booth: the authoring experience. Author Experience takes us through the CMS journey as not just an end-user, but a middle-user, responsible for creating content. We’re pleased to have this opportunity to hear directly…
  • Co-Creation: Designing With the User, For the User

    Patrizia Bertini
    2 Dec 2014 | 6:30 am
    Company One has an excellent UX department, and begins their projects with discovery. They pride themselves on reading user research reports, understanding their users, and developing products with the user in mind. Company Two also has an excellent UX department, but they don’t use reports or create personas. Crazy? Maybe. Poor UX? No! Company Two brings their users into the office, to co-create. In the past decade, new technologies ranging from Twitter to customer service chat-windows have led to an increase in the quantity and quality of interactions between people and organizations.
  • Increasing Customer Empathy from Day One

    Lynsey Thornton
    25 Nov 2014 | 6:30 am
    The success of many startups can be attributed to founders knowing their target market inside and out. As companies grow and new staff members arrive into a high-pressure, fast-moving environment, this level of customer insight risks getting lost. There’s one necessary component to instilling a high level of UX knowledge and understanding across a large or growing company: UX onboarding. Incorporating UX principles into the onboarding process increases the likelihood that all employees will be as empathetic to the needs and motivations of the user as the original founders. At Shopify,…
  • How to Make Sense of Any Mess

    UX Booth
    20 Nov 2014 | 7:30 am
    On Tuesday we spoke with information architect and author Abby Covert, about her new book How to Make Sense of Any Mess. Today, we’ll be offering readers an excerpt of the book itself. About this preview: The following is a preview of the first chapter of How to Make Sense of Any Mess. Now available in paperback and for kindle via Amazon. Introduction Think about everything you have to make sense of each day. Projects, products, services, processes, collections, events, performances, boxes, drawers, closets, rooms, lists, plans, instructions, maps, recipes, directions, relationships,…
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    User Vision » Articles

  • New Look – User Experience review

    Nicola Dunlop
    11 Dec 2014 | 6:16 am
    This article was published in December 2014 issue of Internet retailing Homepage The New Look homepage effectively communicates a young, on-trend and affordable brand image. The use of stylised images successfully pushes desirable fashion trends for the autumn/winter 2014 season. The product price is highlighted next to each garment bringing back an element of affordability within these photo-shoots, (Image 1). Image 1 When viewed on a 1920 x 1080 desktop, the Homepage images dominate the full screen meaning the additional content is pushed down out of sight, (Image 2). This is not an issue…
  • One To Watch in 2015 – Google Ara Phone

    Nicola Dunlop
    8 Dec 2014 | 5:31 am
    The project is built on the premise that people should be able to create their own smartphone which is tailored to their functional and aesthetic preferences using a modular smartphone approach. Currently Ara is in development with initiatives and conferences to work towards the end product. This modular phone concept challenges our culture of disposable devices by developing a phone that continually evolves with technology. No longer will we own obsolete models or upgrade to a completely new phone just to experience a better camera, screen resolution or connectivity. With the Ara, a range of…
  • Google play store – User Experience Review

    Alan Blackwood
    3 Dec 2014 | 9:40 am
    This article was published in September 2014 edition of Internet Retailing Although not the only App Store option available to Android users, the Google Play store is the main digital distribution channel for the platform and the main rival in terms of revenue to Apple’s iTunes store. According to recent analysis Google Play’s mobile app revenue will outstrip iTunes’ by 2018.  Average revenue per user on the Android platform is around 25% of that on Apple’s iOS but Android’s 80%+ handset market share means that sheer volume of users will push its total app revenue above…
  • World Usability Day 2014 – The year of engagement

    Ritticcka Pathak
    1 Dec 2014 | 2:04 am
    We opened our doors on the afternoon of WUD, 13th November 2014 to our clients to showcase many UX techniques. This year was our 9th Anniversary of celebrating WUD and we reached 80 attendees, our highest number of WUD attendees which was an exciting experience. Thank you to all those attended and contributed to making the day a success. The day involved a variety of  fun, engagement themed activities, some of which included: gamification of economical and ecologically responsible driving behaviours, OSMO (An online game bringing online interaction back into the real world), an engagement…
  • Engagement Booth– World Usability Day

    Nicola Dunlop
    27 Nov 2014 | 6:28 am
    We would like to say a heart-felt congratulations to those newly engaged couples, some of which were a little camera shy but most are looking lovely hanging in our Engagement Wall! The Engagement Wall provided some light-hearted fun around looking at the importance of building real customers into the development of personas.   A persona is an archetypal user which represents the needs, goals, values, and behaviours of larger groups of customers. When used within project development they assure that the final outcome has been designed with the user in mind and is not simply driving a…
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    UX Movement

  • T-Shirt: Good UX vs. Bad UX

    10 Dec 2014 | 9:32 am
    The difference between good and bad UX isn’t always easy to explain to someone in words. But the wireframe icons on this shirt say it all. Next time someone asks you what UX is, let your shirt do the talking. The example shows how simple good UX is and how complex bad UX is.The design will be screen printed on high-quality soft cotton tees via Teespring. Check the size chart before you order. This shirt is only available for 5 days. Get your limited edition shirt before the campaign ends!DesignShirt
  • Design Like Google with Material UI Kit

    9 Dec 2014 | 5:37 am
    Have you heard of material design? It’s Google’s new framework for designing intuitive user interfaces. The principles can teach you how to design like Google, but Material UI Kit can help you bring your ideas to life.Material UI Kit consists of organized and retina-ready premium components and templates across 7 content categories. The kit includes Photoshop and Sketch files of 200 templates, 1000 UI elements and over 100 icons in an organized format.It took over 500 hours of design work to produce this kit. With it you can focus more on delivering ideas than pushing pixels. Grab…
  • When to Use Toggle Buttons

    25 Nov 2014 | 10:42 am
    Users can get frustrated if they can’t find a specific action on your website. They experience this when you hide actions in dropdown menus. One context where this often happens is sorting content.Sorting content is important so that users can find what they want without going through an entire archive. Many make the mistake of putting their sorting options in a dropdown menu. Users only see the selected option, while the other sorting options are hidden. This causes users to miss the sort function.Instead of using a dropdown menu, use toggle buttons. Dropdown menus are useful for saving…
  • How Link Blocking Can Increase Your Click-through Rate

    18 Nov 2014 | 7:05 am
    User research has proven that the larger a target is, the faster and easier it is to click. That means if you turn a link into a button, you can increase your click-through rate. But if you turn your button into a link block, you can increase it even more.Link blocks are larger click targets than links and buttons. They’re a clickable block placed on an area of content. Link blocking makes clicking easier because users don’t have to look for a link or button and target it with accuracy. They can move their mouse over the content area and click without doing as much work.Moving the mouse…
  • CrazyEgg: Discover Where Your Users are Clicking

    11 Nov 2014 | 10:07 am
    [This is a sponsored post that helps support UX Movement. Thanks for reading.]What if you could see through the eyes of your user? This is one advantage you need if you want to optimize your website for higher conversion rates.CrazyEgg is offering you a free 60-day trial to try their heatmap technology. It tracks where on the page users are looking and clicking. This allows you to see which page elements and sections are getting the most attention.The scrollmap tells you where above the fold and below the fold users spend most of their time. This allows you to place important content in areas…
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    Baymard Institute

  • E-Commerce Checkouts Need to Mark Both Required and Optional Fields Explicitly (Only 9% Do So)

    Christian Holst
    15 Dec 2014 | 12:22 am
    Both our checkout usability study of 15 major e-commerce sites, our mobile e-commerce usability study of 18 leading mobile sites, and our most recent large-scale eye-tracking study of checkouts, have all confirmed the same thing: checkout processes and long sign-up forms need to mark both the required and optional fields explicitly. On the sites that didn’t explicitly denote both field types (i.e. optional and required) the test subjects spent longer time filling out the fields and more frequently ran into entirely preventable “Field is required” validation errors. In fact,…
  • Product Page Usability: Recommend Both Alternative & Supplementary Products (Only 42% Get it Right)

    Jamie Appleseed
    24 Nov 2014 | 10:04 pm
    While there’s generally a correlation between good usability and “good for business”, there are some instances where the two align exceptionally well. Suggesting both alternative and supplementary products is one of those instances: it’s good for business and great for usability. Yet, when benchmarking 50 top e-commerce sites we discovered that only 42% tap into this “match made in heaven”. Users land on product pages for many different reasons and from widely different paths. Often times these users don’t yet know the exact product which they need,…
  • Form Usability: Getting 'Address Line 2' Right

    Christian Holst
    3 Nov 2014 | 10:37 pm
    While ‘Address Line 2’ may seem like an insignificant aspect of an e-commerce design or overall form design, we have observed this form field to be the cause of bewilderment and uncertainty for users during both our checkout usability and mobile e-commerce research studies. Now, it should be noted that ‘Address line 2’ was never observed to be the direct cause of checkout abandonments during any test sessions. Poor ‘Address line 2’ designs did however contribute to a sub-par form filling experience during both studies, as the test subjects spent excessive…
  • Form Usability: The Pitfalls of Inline Accordion and Tab Designs

    Jamie Appleseed
    20 Oct 2014 | 10:03 pm
    During our e-commerce research studies, particularly on checkout usability, we’ve found that tab-style and inline accordion form layouts can inadvertently confuse users, or even flat out violate their expectations. The issue arises when users can’t figure out which form fields will be submitted – whether it is only the fields in the currently active inline accordion or tab “sheet”, or whether the collapsed “sheets” will be submitted as well. In this article we’ll dive into the observations from our test sessions, highlight the issues and design…
  • Fixing Bugs – the Next 'Big Thing' in E-Commerce?

    Jamie Appleseed
    6 Oct 2014 | 10:24 pm
    Technical errors can obviously be highly problematic as they can prevent the user from proceeding. Here Amazon is asking the user to fix a problem that isn’t there. Bugs can be pure poison to e-commerce sites. Layout bugs and flawed interactive features not only leaves a poor impression on users but can in some cases even lead them to think the site has been hacked. Page errors and site maintenance are even more disruptive as they can outright prevent users from proceeding. During our usability studies we repeatedly get to observe just how impatient and unforgiving users are of such…
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    Wireframes Magazine

  • Kameleon Flat Icons

    1 Dec 2014 | 12:47 pm
    Kameleon, by Vincent, is a new ultra flexible icons set of 1,500 unique vector icons, each in 5 different color palettes and 2 style variations. That’s 15,000 different combinations from the off. There is also a 52% discount deal until this Thursday, Dec the 4. Here is what it contains: 58 Collections It took our 2 designers over 7 months to carefully design and create this monumental collection. All the icons you need are conveniently organized into 58 collections for a total of 1,500 flat icons. 5 Color Palletes Each icon comes in 5 different color variations and provided as .AI, .SKETCH,…
  • 2086 Icons From Icons Mind

    26 Nov 2014 | 7:45 am
    More icons. Lots of icons. Android icons. iOS icons. :) They come with perfect grids, flexible customization, line vs. glyph styles and support a wide range of formats such as: AI, Sketch and SVG, EPS, PNG and PSD. All that is available from within the amazing icon package from Icons Mind. It has 2,086 icons and 53 different categories. Good stuff. :) Enjoy. Get Your Perfect Set From Icons Mind

    21 Aug 2014 | 2:46 pm
    Do you find you’re sometimes designing or building out pages and wish you could start off with a template that has a proven conversion track record? Here is something for you. GoodUI Fastforward is a set of our best performing UI page templates with a sharp focus on conversion. Now keep in mind that we’re continuously striving towards making the templates better as we learn from running a/b tests on an ongoing basis. When it comes to conversion, we continuously tweak and improve and therefore the pages within contain a change history on the second page of the PDF. Of course we…
  • Pidoco Special Offer: 50% Off Until August 15th

    29 Jul 2014 | 5:19 am
    What if you could create a complete set of amazing wireframes in just a few hours? What if you could make these wireframes behave like an actual app so that users can click through them? And what if you could not only click through them, but also simulate touch and swipe gestures, page transitions and test how a mobile app reacts when the user tilts or turns their phone or changes their location? Berlin-based Pidoco has just released a set of new features which allow designers, analysts and UX folk to prototype a vast range of interactions in their wireframes in order to simulate realistic…
  • pentotype

    15 Jul 2014 | 4:49 am
    pentotype is a new drawing software that lets you create clickable wireframes on your iPad or on your desktop with a graphics tablet. Since drawing sets virtually no limits, you can create any interface that you want, be it a website, a game, or a regular application with a custom UI. You can quickly share ideas with your team and see how the user will walk through your app. Drawing When you start a new project in pentotype, you’ll get an empty, infinite canvas. After inserting a new screen, either by selecting it from the side bar or just by drawing a rectangle, you can go ahead and draw…
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    UserZoom zooming in on the customer experience

  • I can’t get no—Validation?: Determining Task Success in Usability Studies

    2 Dec 2014 | 3:32 pm
    We are nearing a tipping point in the world of UX/Usability – most conscious organizations are starting to recognize that having a website necessitates testing. But how to test? At UserZoom, we champion unmoderated remote testing for a slew of benefits that include being able to conduct more cost-effective studies, in a more agile manner, and also collect quantitative, qualitative, and behavioral data all in one study. While we can talk about the nitty gritty of analytics, competitive benchmarking, and conversion optimization—today let’s dive into setting up usability tasks that will…
  • 7 Reasons for Working with a Mobile Usability Testing Software

    21 Oct 2014 | 2:49 pm
    Why should you use a remote research tool for conducting mobile studies? Even if you are a user experience (UX) researcher who has done only a couple of mobile studies, you can attest to the challenges of creating, executing, analyzing and reporting them. The complicated tasks of screen recording, behavioral and gestural data gathering as well as capturing quantitative metrics are exacerbated by the small screen and restricted space of movement. Capturing mobile research data requires having sophisticated recording software that comes in the way of users freely using the mobile device. After…
  • 4 Questions answered about Online Usability Testing

    21 Oct 2014 | 11:45 am
    Over the past few years, many customers have asked us to share more information and insight into how Online Usability Testing works. To those of you who already are experts in what we’re about to discuss, this article may not teach you much that you don’t already know, but to those of you who are new to this type of research, please read on as it will give you a new perspective on where the User Experience is headed next. 1. What is Online Usability Testing? One of the most common types of online usability studies is a ‘task-based online study’. In an online, task-based study,…
  • Experience UserZoom’s Newly Redesigned Web & Mobile Site

    20 Oct 2014 | 9:08 am
    We have some exciting news to share! We recently redesigned our website. In order for a redesign to be highly effective, it must stem from the understanding of what works for users and what doesn’t. It’s only natural that an organization’s needs change over time and users’ needs do, too. Within this redesign, our aim was to respond to these needs and create a simpler, more pleasant experience on our web and mobile site. Going beyond just creating a new look & feel, Some highlights include: An all-in-one, worry-free solution to manage UX Within our new site learn…
  • The Importance of Knowing the User Intent When Conducting Behavior Analysis

    15 Oct 2014 | 11:45 am
        When trying to understand customers’ behaviors on a website, it’s necessary to know what their intent is. Why are customers coming to the site?  What are they trying to do? Web analytics solutions, such as Google Analytics or Adobe Analytics, will provide statistics on web traffic including number of visitors, page views, bounce rates, where visitors are going etc., but not the purpose for the visit.  Other tools, such as Clicktale or Crazy Egg, provide visual information with recordings of mouse movements, heatmaps of where visitors are clicking or scroll maps, but again…
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    All About CAD Conversion

  • From Engineering Drawings to CAD

    11 Dec 2014 | 12:41 pm
    From Engineering Drawings to CAD The traditional drafting process has always been done on a large table with a T-square, protractor, curve-tracing template, and a fine, hard pencil. The result is the pride of the craft, large rolls of paper covered with precise plans, sketches and musings of architects or engineers turned into measurements, tolerances, angles all worked out in detail. Computer Aided Design entered the picture in the 1970s. The capability of using a computer to make technical drawing for design greatly speeds up the process of drafting. CAD drawings are completely modifiable,…
  • Can You Afford Drafting Help?

    8 Dec 2014 | 12:31 pm
    Can You Afford Drafting Help? Congratulations on making your business a success. It's taken a lot of effort but your good reputation has spread throughout the community, so now you now have more than enough customers. You're finding it difficult to supply all the CAD/CAM that's necessary so you're considering hiring full-time help. The only question is can you afford a drafter? According to the U.S. Bureau of Labor Statistics, drafters average $53,640 a year, or $24.64 per hour, throughout the country. Even at the low end, these professionals earn about $32,780 annually, or $15.76 hourly. The…
  • Converting Raster to Vector Graphics

    4 Dec 2014 | 2:29 pm
    Converting raster to vector graphics Raster graphics are the pictorial imaging graphics produced by most commercial cameras, scanners and drawing tablets. The images are comprised of arrays of small screen areas (lighted pixels) or printed dots. Each pixel or dot is associated with a value for tint and shade. High resolution raster files can produced high quality imagery and are easily transmitted through line by line transmission. The raster graphics system is great for reproducing surfaces of color and texture, which makes the system work very well for photography. However,…
  • Changing CAD Trends Emerge in 2014

    Diane Mitol
    7 Nov 2014 | 1:03 pm
    Changing CAD Trends Emerge In 2014 Business Advantage recently published a paper about CAD Trends in 2014.  Two subjects in this paper resonated with me:  (1) the prevalence of 3D CAD Modeling in AEC/Manufacturing and Process & Plant and the growing importance of Mobile CAD.  While AEC applications were the first to adopt 3D Modeling and mobile CAD, simply because of the ease with which Architects could provide virtual models for their clients and the immediacy with which the Building Manager could change the plans on site, today, the manufacturing industry runs a close…
  • Need More than Automatic R2V for AutoCAD?

    Diane Mitol
    30 Oct 2014 | 3:37 pm
    Need More than Automatic R2V for AutoCAD? Designing and coordinating in CAD applications usually requires that you print and share information in analog form. But, paper documents can be disruptive to your digital workflow, often requiring you to redraw the technical plans to accommodate late design changes or changes made on-site.  Scanning the marked-up paper originals makes it easier to integrate your project into CAD, letting you save significant amount of time by not having to redraw. If you’re an AutoCAD® user, AutoCAD® Raster Design lets you convert raster images into DWG™…
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