User Interface

  • Most Topular Stories

  • Filtering UI: A Horizontal Toolbar Can Outperform the Traditional Sidebar

    Baymard Institute
    Christian Holst
    4 May 2015 | 10:56 pm
    This is the 5th in a series of 9 articles based on research findings from our e-commerce product list usability study. At e-commerce sites the filtering interface has historically consisted of a left-hand vertical sidebar. However, over the last couple of years a new filtering and sorting interface has become increasingly popular: a horizontal toolbar which combine both filters and the sort tool. In fact our Product Lists & Filtering benchmark reveal that of 50 top US e-commerce sites 24% have ditched the traditional filtering sidebar in favor of a combined horizontal filtering and…
  • Ending the UX Designer Drought

    Boxes and Arrows
    Fred Beecher
    23 Jun 2015 | 6:49 am
    The first article in this series, “A New Apprenticeship Architecture,” laid out a high-level framework for using the ancient model of apprenticeship to solve the modern problem of the UX talent drought. In this article, I get into details. Specifically, I discuss how to make the business case for apprenticeship and what to look for in potential apprentices. Let’s get started! Defining the business value of apprenticeship Apprenticeship is an investment. It requires an outlay of cash upfront for a return at a later date. Apprenticeship requires the support of budget-approving levels of…
  • Create a Content Compass

    A List Apart: The Full Feed
    30 Jun 2015 | 7:00 am
    Project types Chapter 2 mentioned that breaking off a small project might make sense, rather than tackling all the content across your organization at once. Make sure you remember where your project falls in your organization or client’s entire content universe. Your project’s place in the organization’s content universe affects what you’re able to control or influence. It also is affected by the formal and informal strategies guiding content efforts throughout the organization. Content strategy for an entire organization and across all channels is super complex and very steeped in…
  • A UX Advantage Podcast with Jared Spool: Reinventing Corporate Structures

    UIE Brain Sparks
    Sean Carmichael
    26 Jun 2015 | 7:24 am
    [ Transcript Available ] Traditional organizational silos are the nemesis of delivering great experiences. How do you scale multidisciplinary teams to enterprise size? Does a culture of design require a fundamental structural shift in how the organization operates? Those are just some of the questions being addressed at the UX Advantage conference. Jared Spool and Karen McGrane will be your hosts as they have meaningful conversations on a series of topics with top design executives. In this podcast, Jared tackles the UX Advantage topic, Reinventing Corporate Structures.   Join us in…
  • Cognitive Walkthrough

    The UX Bookmark
    admin
    8 Jun 2015 | 9:25 am
    The Cognitive Walkthrough (Lewis, Poison, Wharton, and Rieman, 1990; Poison, Lewis, Rieman, and Wharton, 1992) is a usability inspection method that focuses on evaluating a design for ease of learning, particularly by exploration. This focus is motivated by the observation that many users prefer to learn software by exploration (Carroll and Rosson, 1987; Fischer, 1991). Instead of investing time for comprehensive formal training when a software package is first acquired, users prefer to learn about its functionality while they work at their usual tasks, acquiring knowledge of how to use new…
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    Signal vs. Noise

  • Empty stomach, poor decisions

    David
    30 Jun 2015 | 7:37 am
    Entrepreneurial lore is rife with odes to hunger as a foundational necessity of success. Hungry founders are commended as the ones desperate enough to do whatever it takes. Hustle the gullible, bend the law, persevere through endless death marches. Whatever it takes. But is desperation really the best foundation to build the kind of sustainable and long-term businesses the world benefits from the most? Or, is it rather a cheap trick to juice the odds of a short-term pop to the primary benefit of those who are only ever along for a quick ride? I believe the latter. That it’s key to a…
  • Finding the voice of The Distance

    Wailin Wong
    18 Jun 2015 | 7:20 am
    We introduced The Distance podcast in February as a companion to our longform written stories about businesses that have stood the test of time. In just a few months, we’ve learned an incredible amount about creating audio narratives and had a great time doing it—so much so, in fact, that we’ve decided to make the podcast the sole format for The Distance. By focusing on just one medium, we’ll be able to bring you new stories every other week. Our last written story will run in early July. In the meantime, check out our bonus episode featuring Jason Fried talking to Shaun…
  • Hitting our stride with Android

    Dan Kim
    16 Jun 2015 | 7:02 am
    Over the past few months, our newly minted Android team (Jamie, Jay, and myself) has been hard at work on some shiny new Android stuff. And while we can’t share it yet (soon, I promise!), we’ve learned a lot about how to rapidly prototype, explore, and most importantly ship these new ideas within Basecamp. Like any new team, it took us a bit to find our groove. But in the past eight weeks, we’ve really hit our stride. Now we’re moving quickly and making great progress, without causing ourselves a lot of anxiety or creating undue risk. So I wanted to share a bit about…
  • The special recipe for DELIGHT

    Jonas Downey
    3 Jun 2015 | 5:43 am
    Delight is a word interaction designers have been throwing around for the past couple of years. Some people think it’s an overblown buzzword, while others believe it’s a subject worthy of an entire conference. One part of “designing delight” is about turning otherwise mundane tasks into funny or interesting moments. On the UI side, this might include adding thoughtful animations, cutesy or clever copywriting, and perhaps tossing in a few surprises on top. These surface-level treatments help make a product seem more human and less computery, which is surely a good thing to do whether…
  • Please allow me to re-introduce myself

    Nathan Kontny
    2 Jun 2015 | 8:36 am
    On March 20, 2007, Highrise, Basecamp's simple CRM tool, was launched to the public. Three years later, Highrise for the iPhone was released. Over the years, Highrise has received upgrades and improvements, but it needed a new home and dedicated team to give it the attention it deserved. So, on August 14, 2014, Highrise HQ LLC began – a new company dedicated to Highrise. At the top of the list of things we wanted to update was the iPhone app. It had been over 4 years since it was released, and it hadn't kept up with changes to iOS. Bugs crept in. Some subtle; some significant.
 
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    Boxes and Arrows

  • Ending the UX Designer Drought

    Fred Beecher
    23 Jun 2015 | 6:49 am
    The first article in this series, “A New Apprenticeship Architecture,” laid out a high-level framework for using the ancient model of apprenticeship to solve the modern problem of the UX talent drought. In this article, I get into details. Specifically, I discuss how to make the business case for apprenticeship and what to look for in potential apprentices. Let’s get started! Defining the business value of apprenticeship Apprenticeship is an investment. It requires an outlay of cash upfront for a return at a later date. Apprenticeship requires the support of budget-approving levels of…
  • Your Guide to Online Research and Testing Tools

    Bartosz Mozyrko
    12 May 2015 | 1:00 am
    The success of every business depends on how the business will meet their customers’ needs. To do that, it is important to optimize your offer, the website, and your selling methods so your customer is satisfied. The fields of online marketing, conversion rate optimization, and user experience design have a wide range of online tools that can guide you through this process smoothly. Many companies use only one or two tools that they are familiar with, but that might not be enough to gather important data necessary for improvement. To help you better understand when and which tool is…
  • Mentoring as an Investment

    Chris Poteet
    5 May 2015 | 1:00 am
    Have you ever asked for an update on a project you’d invested a great deal of time and energy in, only to hear “they have completely redesigned it since then”? I did, and it left me with this very empty feeling. After some wallowing, I realized I needed to discover a new way to think about the way I work and what really matters in my consulting career. My answer: The mark of a truly good consultant is investing in people. Focusing on investing in people will ensure that your work will still continue to see results long after the application is redesigned, and that is change that matters…
  • Online Surveys On a Shoestring: Tips and Tricks

    Gabriel Biller
    28 Apr 2015 | 1:00 am
    Design research has always been about qualitative techniques. Increasingly, our clients ask us to add a “quant part” to projects, often without much or any additional budget. Luckily for us, there are plenty of tools available to conduct online surveys, from simple ones like Google Forms and SurveyMonkey to more elaborate ones like Qualtrics and Key Survey. Whichever tool you choose, there are certain pitfalls in conducting quantitative research on a shoestring budget. Based on our own experience, we’ve compiled a set of tips and tricks to help avoid some common ones, as well as make…
  • Intent to Solve

    Laura Klein
    14 Apr 2015 | 1:00 am
    When we’re building products for people, designers often do something called “needs finding” which translates roughly into “looking for problems in users’ lives that we can solve.” But there’s a problem with this. It’s a widely held belief that, if a company can find a problem that is bad enough, people will buy a product that solves it. That’s often true. But sometimes it isn’t. And when it isn’t true, that’s when really well designed, well intentioned products can fail to find a market. When isn’t it true? When I tell product managers and entrepreneurs that their…
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    ZURB

  • Introducing the New Notable

    1 Jul 2015 | 9:30 am
    There is a lot of excitement about the Internet of Things and electronics being smart. Actually the excitement right now is just around electronic devices being able to communicate with each other at all, never mind the smart part. If you can attach a Raspberry Pi to it, people will and probably already have. We recently saw a toaster oven that can send you a text when your toast is ready. That's cool and all, but toast text messages are not nearly as interesting as a home of electronics that are designed to work together and solve people problems. Imagine your refrigerator communicating with…
  • A Curious Mind With a Passion for Problem Solving, Meet Our Newest Engineer

    26 Jun 2015 | 10:40 am
    Our newest engineer started out as an intern, working his way through complex problems and putting the time in to build up skills while working on our Library revamp. We can't wait to see what other great things he'll contribute to the team! Without further ado, meet... Zoran Pesic, Engineer Born in Berane, Montenegro, Zoran moved to the United States at a young age, growing up in New Jersey before settling in the San Francisco Bay Area. Originally thinking he would do something in the art world, his curious nature began leading him towards computers and coding. His first contact with ZURB…
  • Attention Nonprofits: We're Now Taking Applications for ZURB Wired

    28 May 2015 | 2:15 pm
    Over the last few months, we've talked a lot about the power designers have to influence change in organizations. But we're looking beyond impacting mere business outcomes. It's our sincere belief that design can cause real, positive change in the world. ZURB Wired is proof. Each year we volunteer our time and resources to help one special nonprofit craft a complete marketing campaign in 24 coffee-fueled hours. ZURB HQ becomes a hive of activity as our entire team, along with volunteers, work all through the night to create a website, print material, engineering support, written content and…
  • An Entrepreneur With a Passion for People, Meet Our New Business Designer

    27 May 2015 | 9:16 am
    Our newest Business Designer is ready to make a difference in the world through design thinking! With his business savvy and incredible teaching skills, we're confident he will! Without further ado, meet … Dave Zinsman, Business Designer Dave is a California native, growing up in the San Francisco Bay Area. In true Silicon Valley fashion, he was bit by the entrepreneurial bug at the tender age of seven, establishing a 'Garbage Pail Kids' trading card exchange. Throughout his teens and young adulthood he continued to develop his business savvy, eventually starting a few businesses…
  • The Designer Litmus Test

    8 May 2015 | 9:30 am
    Brace yourself for the truth: product designers are not born with the gift of design. Many — scratch that — all design skills can be learned by any willing individual. It's a certain combination of personality traits, not the skills, that make certain people better suited for solving problems through design. Just like being a nurturer makes people likely to pursue nursing or gardening, and being a firefighter or an entrepreneur means being open to uncertainty and risk. Can we identify with certainty what makes some designers so good at their job? We think so, yes. Because when we…
 
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    UX Magazine

  • 5 Elements of Omni-Channel User Experiences

    Danny Bluestone
    30 Jun 2015 | 10:09 am
    June 30, 2015Two years ago, Forbes declared the future of digital commerce as omni-channel. If you have a website and a customer service phone line, you are already a multi-channel business. But what is omni-channel, as opposed to cross-channel, and what implications does it have on your UX strategy?Cross-channel experiences describe customers who use different channels for engagement with a product or service. Omni-channel extends cross-channel engagements so the experience ‘loops’ continuously across channels in-line with the customer’s motivation and habits. With Omni-channel…
  • What Happens When Kids Can Hack Physical Play?

    Josh Tyson | UX Magazine
    25 Jun 2015 | 8:50 am
    June 25, 2015Give a kid a tablet and watch them go. As a parent, it’s plenty tempting to hand your child a mobile device because, frankly, it’s keeps them quiet and engaged for hours. If you fed them intravenously, kids would probably go for days on end with their favorite app. And while some of the best apps for youngins are useful educational tools, this situation presents a problem: it’s not healthy for kids to sit around exercising only their thumbs.That’s where Hackaball comes in. The creation of London-based “innovation accelerator” Made by Many, Hackaball is a durable,…
  • How to Perform Your Own Lean Mobile Usability Testing

    Greg Nudelman
    24 Jun 2015 | 8:22 am
    June 24, 2015You have a great idea for an app or a new feature for your responsive website. Yet your company doesn’t have the bandwidth or research budget to test it through “official channels,” or worse, your client doesn’t believe in testing altogether.But don’t give up! You can get all of the tremendous benefits of customer feedback by doing your own lean mobile usability testing with 10-15 potential customers per day for about $20. This article will show you how.Over 15 years ago, Steve Krug wrote Don't Make Me Think!—a seminal book on usability testing in which he…
  • Oversoaped in Los Angeles #wtfUX

    Josh Tyson | UX Magazine
    23 Jun 2015 | 10:13 am
    June 23, 2015Bad design decisions don't just effect our experiences with digital products. There are plenty of poorly conceived products in the world of flesh and blood and brick and mortar waiting to derail your flow.A sink in the men's restroom at Los Angeles International Airport (LAX) recently reminded Kane Albarron of this. The Interaction Design Lead at Fjord in New York City got more soap than he anticipated thanks to a confusing real-life interface."At first glance, it appears as if you have two options for dispensing water: by sensor or by push button, as indicated on the…
  • How Mobilegeddon Affected Big Brand UX

    Owain Powell
    22 Jun 2015 | 12:13 pm
    June 22, 2015What is Mobilegeddon? It refers to Google’s latest search algorithm update, which rolled out at the end of Arpil with the promise to penalize websites with a poor user experience—specifically those which are not optimized for mobile devices.Two Months On, What Have We Learned?Although the impact has not yet been significant, there have been some key players affected by the release. After monitoring the search landscape over the course of late April into May, our team at Decibel Digital observed that a number of big brands have taken a few knocks as a result of not having…
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    UXmatters

  • Designing with Analytics

    22 Jun 2015 | 1:52 am
    By Pamela Pavliscak Published: June 22, 2015 “The best thing about analytics is that they can show us what people do on their own. The worst thing is that analytics don’t tell us much about context, motivations, and intent.” When we think of analytics, we think of marketing campaigns and funnel optimization. Analytics can seem a little overwhelming, with so many charts and lots of new features. How can we use analytics for design insights? The best thing about analytics is that they can show us what people do on their own. The worst thing is that analytics don’t tell…
  • User Interface Design Flaw Cause of Ford Recall | User Research: How Much Is Enough?

    22 Jun 2015 | 1:48 am
    By Janet M. Six Published: June 22, 2015 Send your questions to Ask UXmatters and get answers from some of the top professionals in UX. In this edition of Ask UXmatters, our panel of UX experts discusses how serious UI design flaws can still happen in today’s world of better UX design. Imagine that you’re driving your luxury car down the road when your front-seat passenger decides to change the radio station, and all of a sudden your car unexpectedly shuts down and comes to a screeching halt. This is exactly what happened to at least one owner of a 2015 Lincoln MKC. How did this…
  • Designing Great Customer Services

    22 Jun 2015 | 1:45 am
    By Laura Keller Published: June 22, 2015 “When an organization is a service organization—that is, their revenue and business model center on offering a service to their customers—the customer service experience has a direct correlation with the success of that organization.” In December of 2014, I wrote a column for UXmatters titled “Designing Great Organizational Services.” It focused on the services a company offers through departments such as Human Resources, Finance, and Information Technology. As service designers, we often forget that these types of…
  • Perception and Regionalism Influence User Satisfaction

    22 Jun 2015 | 1:40 am
    By Alesha Arp and Scott Ryan-Hart Published: June 22, 2015 “Hello, Siri … I don’t know what to do with you.” “Can I have access to your GPS?” “There is a direct correlation between users’ perceptions of a technology’s capabilities and their satisfaction with that technology. When user expectations exceed those capabilities, user satisfaction suffers.” There is a direct correlation between users’ perceptions of a technology’s capabilities and their satisfaction with that technology. When user expectations exceed those…
  • Confessions of a Designer

    22 Jun 2015 | 1:33 am
    By Peter Hornsby Published: June 22, 2015 “My responding to a Web page as a designer usually starts with mild cursing—questioning the parentage and intelligence of the person who designed the page.” My name is Peter, and I’m a designer. This is not something I’d previously thought of as a problem—until recently, when a friend pointed out that I was looking at a Web page as a designer and not taking the time to experience it as, you know, a regular human being. Most people like to think of themselves as just regular folks, and I do, too. So I had not given…
 
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    A List Apart: The Full Feed

  • This week's sponsor: TeamGantt

    The fine folks at A List Apart
    30 Jun 2015 | 10:00 am
    Our sponsor TeamGantt wants to help you organize your projects better. Check out their 30-day free trial to get started.
  • Container Queries: Once More Unto the Breach

    30 Jun 2015 | 7:00 am
    We’re a perseverant crew, the RICG. Responsive images were dead and buried forever in particularly dramatic fashion—what—two, three times there? “Dead and buried forever” refused to stick, though, thanks to all of you. Every time responsive images were knocked down, they got up a little stronger than before. It isn’t hard to see why the going was so tough. Changing up a feature as old—and in software terms, as stable—as the img element was no small request. But designers and developers had spoken: we wanted a feature that stood to save our users a tremendous amount of…
  • Create a Content Compass

    30 Jun 2015 | 7:00 am
    Project types Chapter 2 mentioned that breaking off a small project might make sense, rather than tackling all the content across your organization at once. Make sure you remember where your project falls in your organization or client’s entire content universe. Your project’s place in the organization’s content universe affects what you’re able to control or influence. It also is affected by the formal and informal strategies guiding content efforts throughout the organization. Content strategy for an entire organization and across all channels is super complex and very steeped in…
  • On Our Radar: Precious Humans

    26 Jun 2015 | 9:10 am
    Molly Holzschlag is a great educator, tough fighter, and vital friend of what folks are now calling “the open web,” and she needs our help. Molly Holzchlag and Jeffrey Zeldman. She took over as project leader when I left The Web Standards Project in 2002. In that role, Molly did hugely important (and often thanklessly unheralded) work bringing improved compliance, plus a renewed respect for web standards, to some famously intractable browser companies. She also directed The Web Standards Project’s important and multi-dimensional educational outreach effort. Between those…
  • Rian van der Merwe on A View from a Different Valley: Unsuck the Enterprise

    25 Jun 2015 | 5:29 am
    There’s something strangely appealing about trying to make enterprise software not universally despised. I guess I believe in a utopian vision where enterprise software is useful, usable, and (gasp!) enjoyable. But until we get there, I think we can all agree that enterprise software mostly still sucks. And I think it sucks mainly for two reasons: A lack of empathy for end users. Too much legacy. The lack of empathy issue is an understandable outcome of the process. See, we have this piece of software that we sell to company leaders, who care about things like control, configurability,…
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    Best Cell Phone Plans

  • Top Cell Phone Companies That Offers Best Deals

    Hassan
    27 Jun 2015 | 10:40 am
    Choosing a wireless provider is important as getting a Smartphone. The service provider offers the network, considering that you'll possibly end up spending an acceptable price for the service, and there is no reason in keeping with a poor service. However, there is no assured way to forecast this. For every person who may have a bad story experience with a carrier, recently there tend to be
  • T-Mobile Cell Phone Plans Available in 2015

    Hassan
    21 Jun 2015 | 7:55 am
    T-Mobile is the 3rd largest company of the big four US carriers and the 2nd biggest GSM provider, with more than 30 million customers. Compared to other carriers such as Verizon, it provides great plans, and since its latest 'unCarrier' change, all plans offered are contract-free. The disadvantage in this is that subsidized handsets will no longer be offered. One of the certain
  • Cricket Cell Phone Plans

    Hassan
    8 May 2015 | 4:37 am
    Cricket is AT&T nationwide prepaid phone 4G LTE network covers over 300 million consumers with simple and cheap unlimited phone plans. Their plans include all fees and taxes without surprises. Cricket wireless features extra 4G LTE network coverage that Metro-PCS, Boost Mobile, T-mobile or Sprint. They are now providing – with no contract – unlimited texts and calls to Mexico and
  • Sprint Cell Phone Plans

    Hassan
    7 Apr 2015 | 2:49 am
    Sprint provides the largest line of 4G LTE network and prepaid carriers probably since they offer great deals to their MVNO partners. However, many large towns still lack the LTE coverage on the Sprint network. That mean, getting these MVNOs carriers available has resulted in some very stiff competition among them along with some quite unique plans in comparison with offers on other
  • Compare Cell Phone Plans

    Hassan
    13 Mar 2015 | 10:32 am
    If you want to enjoy wireless services that are free of limitations and overage costs? Then you need to get an unlimited cell phone plan. But the question is: which plan should you obtain? This will depend of course on your specific needs. However if you would like to know what is currently available today, you may want to read the rest of the post. The majority of unlimited plans
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    Jeffrey Zeldman Presents The Daily Report: Web Design News & Insights Since 1995

  • A List Apart № 423: container queries, responsive content

    Jeffrey Zeldman
    30 Jun 2015 | 7:38 am
    WHETHER the topic is responsive CSS or content that responds to the right user at the right time, Issue № 423 of A List Apart is all about finding the path forward: Container Queries: Once More Unto the Breach by Mat Marquis Media queries have been the go-to tool in building responsive sites, allowing us to resize and recombine modules to suit multiple contexts, layouts, and viewports. But relying on fixed viewport sizes can quickly twist stylesheets into Gordian knots. We still need a future-friendly way to manage responsive CSS. Mat Marquis explores the problem and the progress toward the…
  • Big Web Show № 132: Modern Layouts with Jen Simmons

    Jeffrey Zeldman
    25 Jun 2015 | 12:57 pm
    THE BIG WEB SHOW is back from its break. My guest this week is Jen Simmons (@jensimmons) of The Web Ahead. We discuss moving beyond cookie-cutter layouts on the web; the ins and outs of podcasting; tradeoffs when designing a website; learning from your users; Jen’s journey from theater to technology; and more. Sponsored by Dreamhost. Enjoy The Big Web Show № 132. ☛ URLS http://thewebahead.net/81 (great links in the show notes!) https://twitter.com/jensimmons http://labs.thewebahead.net/thelayoutsahead/ https://github.com/jensimmons/thelayoutsahead…
  • Deep Tweets № 613664902180413440

    Jeffrey Zeldman
    24 Jun 2015 | 4:16 am
    USABILITY TESTING doesn’t reveal problems in your product so much as it uncovers arrogance in your thinking. #
  • From NYPL to DC Comics: the lettering of Ira Schnapp

    Jeffrey Zeldman
    23 Jun 2015 | 12:44 pm
    HE DESIGNED the lettering on The New York Public Library and the James Farley Post Office (“neither snow nor rain…”), created titles for silent movies, movie posters, and pulp magazines in the 1920s, and started working for DC Comics in 1938, where he designed the masthead for Action Comics, refined the Superman logo, and brought dozens of DC Comics texts and titles to life. A new exhibit at The Type Directors Club honors Ira Schnapp and sheds light on his decades of influential work.
  • Daybreak in Myanmar: Photos by Geoffrey Hiller

    Jeffrey Zeldman
    23 Jun 2015 | 12:26 pm
    Myanmar in Southeast Asia is one of the least known places in the world, due to the military dictatorship that has isolated the country for the past sixty years. Now that the government is making the transition to democracy, the veil is slowly lifting, as are travel and economic sanctions. In Daybreak in Myanmar these images of a place once frozen in time are unique and timely. Photographer Geoffrey Hiller has been documenting the people of Burma since 1987 and has returned several times since the historic opening in 2011 to capture evidence of change, not only images of rallies for Aung San…
 
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    Max Design

  • Links for light reading (21/6/15)

    Russ Weakley
    20 Jun 2015 | 5:09 pm
    CSS Conical gradients, today! Contextual Styling: UI Components, Nesting, and Implementation Detail Useful Flexbox Technique: Alignment Shifting Wrapping The Making Of “In Pieces”: Designing an Interactive Exhibition With CSS Clip Paths 5 things every web designer needs to know about CSS General On being overwhelmed with our fast paced industry High Performance Images: Beautiful Shouldn’t Mean Slow Introducing srcset, our first step towards fully responsive images in Microsoft Edge When Responsive Images Get Ugly Bringing Sanity and Order to Device Testing Not Really Single Page Apps 5…
  • Links for light reading (7/6/15)

    Russ Weakley
    6 Jun 2015 | 7:23 pm
    CSS Viewport Vs Percentage Units Color Filters Can Turn Your Gray Skies Blue 4 ways to use modern CSS with old browsers CSS Basic User Interface Module Level 3 (CSS3 UI) – W3C Working Draft, 19 May 2015 General The Effective Designer How Mobile Friendly Is Your Design? 12 Tips to Follow Doc?Blockr – Sublime text package 2Mb Web Pages: Who’s to Blame? The Web is not Poor Man’s Native Please Update Picturefill Bringing Sanity and Order to Device Testing UX Crafting a Design Persona Fitting After Effects Into A UX Workflow 5 Simple UX Principles to Guide your Product Design…
  • Links for light reading (29/5/15)

    Russ Weakley
    28 May 2015 | 4:02 pm
    CSS Migrating to Flexbox by Cutting the Mustard CSS Ruler The End of Global CSS On writing real CSS (again) How to Use Media Queries in Responsive Web Design General Just right for me 20 Docs and Guides for Front-End Developers (No. 4) Screensiz.es Sort git Branches by Date Benton Modern, A Case Study On Art-Directed Responsive Web Typography The Art Of The SVG Filter And Why It Is Awesome XTemplate – A Simple Javascript library to manage HTML Fragments templates Web Standards: We’re F’ing It Up UX Interface Experience Maps How To Create UX Personas Designing For Explicit…
  • Links for light reading (21/5/15)

    Russ Weakley
    21 May 2015 | 1:20 am
    CSS Getting Dicey With Flexbox An Introduction To Graphical Effects in CSS Automated Tests for Visual Responsive Layouts Understanding CSS Counters and Their Use Cases CSS Basic User Interface Module Level 3 (CSS3 UI) – W3C Working Draft, 19 May 2015 General The state of web components An Introduction to Responsive Images — DrupalJam Why you shouldn’t assume all users have JavaScript Considerations on Bug Reporting in Teams A Better Way To Design For Retina In Photoshop Using canvas to fix SVG scaling in Internet Explorer Testing For And With Windows Phone Meta-Moments:…
  • Links for light reading (14/5/15)

    Russ Weakley
    14 May 2015 | 1:42 am
    CSS Eric Meyer on the past, present and future of CSS Flexbox and Grid Percentage Margins: Feedback Needed Conducting an Interface Inventory The At-Rules of CSS Reducing Memory Leaks when Working with Animations symdiff General I spent most of today making a Single Page App Designing a good portfolio Pre-made Layouts and Why Should You Use Them Designers And Developers: No Longer A House Divided Do Androids Dream in Free Verse? How to Choose the Right UI Patterns for Your Web Design HTML Making abbr elements touch accessible Required versus optional fields – a new standard? Building a…
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    Muffin Research Labs

  • Tips for building a dev-env with docker

    Stuart Colville
    5 Jun 2015 | 1:49 pm
    Using docker and docker-compose to run a development environment can be a good way to have all your services connected and running together. I'm going to assume you've got a basic understanding of docker and how it works if not there's a good overview of what docker is here. We're currently using docker-compose alongside docker to tie together several services for the Mozilla payments development environment. Having used docker-compose (née fig) on the marketplace development environment. We learnt a lot about what did and didn't work. Two of the biggest issues we hit were: Dependencies and…
  • OSX: Remove scrollbars that appear when using a mouse

    Stuart Colville
    20 Mar 2015 | 6:29 am
    I've just switched to using a mouse instead of a trackpad on the mac as I get pain in an old broken finger from using the trackpad especially if I've been using the laptop's trackpad directly. What was odd was the second I switched to a mouse I noticed that Tweetdeck suddenly had large light scrollbars. Particularly noticeable with the dark theme. Fortunately the solution lay in the General preferences pane. All that's needed is to change "Show scroll bars" to "When scrolling" instead of "Automatically based on mouse or trackpad. And with that it's back to what I was used to.
  • JS: Creating instances without new

    Stuart Colville
    13 Mar 2015 | 7:40 am
    During a code review recently I was looking at some code that was using the new keyword to create an instance e.g: var inst = new MyConstructor(); The context object when new isn't used The code contained a safeguard to bail if the new keyword wasn't used. Which is a good idea because if the the new keyword is omitted, the context will be window. This outputs: "[object Window]" "[object Object]" Making a flexible constructor To move away from the need to require new we ended up changing the constructor to allow instance creation both with and without new. This meant that we could create our…
  • Taming SlimerJS

    Stuart Colville
    18 Feb 2015 | 5:04 am
    We've been using CasperJS for E2E testing on Marketplace projects for quite some time. Run alongside unittests, E2E testing allows us to provide coverage for specific UI details and to make sure that users flows operate as expected. It also can be used for writing regression tests for complex interactions. By default CasperJS uses PhantomJS (headless webkit) as the browser engine that loads the site under test. Given the audience for the Firefox Marketplace is (by a huge majority) mainly Gecko browsers, we've wanted to add SlimerJS as an engine to our CasperJS test runs for a while. In theory…
  • Tips for getting the most out of irc

    Stuart Colville
    11 Feb 2015 | 2:33 am
    Having been remoting for the best part of 5 years I've come to use irc alot as a primary means of communication for work. Along the way I've learnt a few things that made a difference to how I use irc and allowed me to get the most out of it. Be on irc if it's a part of the culture If your role is non-technical it can be easy to not take part in irc e.g. I've heard in the past people dismiss as "just for geeks" :). However, if irc is a big part of how the company communicates, it's important for everyone to get involved. Especially if remoties form any part of the work force they'll…
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    Putting people first

  • [Book] Drawing Energy

    Experientia
    1 Jul 2015 | 12:08 am
    Drawing Energy: Exploring perceptions of the invisible Authors: Flora Bowden, Dan Lockton, Rama Gheerawo and Clare Brass. Editor: Rama Gheerawo. Royal College of Art, London, 2015 Free download – Free printed copy Abstract Drawing Energy describes a drawing-based research project undertaken by the Royal College of Art as part of SusLabNWE (2012-15). The project explored people’s perceptions of energy, by asking them to write, draw or illustrate their thoughts and reactions to the question ‘What does energy look like?’ Over 180 members of the public took part in the process. This…
  • Designing for behavior as the critical path for patient engagement

    Experientia
    27 Jun 2015 | 1:22 am
    Forget about features, design behaviors. Tying strategic behavior design to engagement outcomes will lead to more pratical and digitally relevant solutions, writes behavioral scientist Steph Habif in a conversation piece on the website of Prescribe Design. Companies outside of healthcare, like Opower and HelloWallet, are doing this very well. Digital health companies doing behavior design are starting to publish efficacy outcomes (like Mango Health, Omada Health, Spire, and Healthvana), Even the NIH encourages technology development be guided by both evidence-based behavioral strategies and…
  • [Book] Misbehaving: The Making of Behavioral Economics

    Experientia
    22 Jun 2015 | 10:40 am
    Misbehaving: The Making of Behavioral Economics by Richard H. Thaler W. W. Norton & Company May 2015, 432 pages Richard H. Thaler has spent his career studying the radical notion that the central agents in the economy are humans—predictable, error-prone individuals. Misbehaving is his arresting, frequently hilarious account of the struggle to bring an academic discipline back down to earth—and change the way we think about economics, ourselves, and our world. Traditional economics assumes rational actors. Early in his research, Thaler realized these Spock-like automatons were nothing…
  • The opportunities for wearables in the healthcare space

    Experientia
    19 Jun 2015 | 3:49 am
    Daniel Gomez Seidel and Masuma Henry of Artefact have posted a nice write-up on recent developments and opportunities for wearables in the healthcare space. The post contains various interesting cases and points at some of the human and contextual challenges involved. They conclude: The challenge for designers of wearable devices is exciting, if a little daunting. Wearables, especially the ones intended for health, have the highest pressure to not only deliver a vital service, but also carry a design that will seamlessly integrate into people’s complex lifestyles. The challenge becomes even…
  • Nesta report and case studies on people-centred smart cities

    Experientia
    19 Jun 2015 | 1:18 am
    For smart cities to reach their full potential, they need to focus on the citizens living in them, not just technology, write researchers Tom Saunders and Peter Baeck of Nesta, the UK innovation charity Traditionally, smart cities have emphasised hardware – the internet of things, ‘big data’ and advanced computing – over the needs of people and the challenges they face living in cities. They have also emphasised marketing and promotion at the expense of hard evidence and testing solutions out in the real world. As a result, many smart city ideas have failed to deliver…
 
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    Subtraction.com + Feed

  • Siri on Cookie Monster

    Khoi
    1 Jul 2015 | 10:03 am
    If you ask Siri the question “What is zero divided by zero?” you’ll get a humorous answer in which Cookie Monster figures prominently. Go ahead, give it a try. Via toughpigs.com. + Share Facebook Twitter Google+
  • Meet Apple Music

    Khoi
    30 Jun 2015 | 7:48 pm
    I upgraded my iPhone and my Mac tonight so that I can run the new Apple Music service. Setting aside for now the fact that with this major upgrade iTunes and the iOS Music app have have both reached new levels in tortuously convoluted user experiences, here are some of the things I encountered. First,…
  • Job Spotlight: The Coral Project

    Khoi
    29 Jun 2015 | 10:25 am
    Despite its name, The Coral Project is not focused on marine biology. Rather, it’s a collaboration between Mozilla, The Washington Post, and The New York Times, and it’s funded by a grant from the John S. and James L. Knight Foundation. Its ambitious and worthy goal is to “improve communities on news sites through open-source…
  • Collages by Raphaël Vicenzi

    Khoi
    28 Jun 2015 | 1:53 pm
    Self-taught artist Raphaël Vicenzi has produced an impressive body of illustration work, frequently for the fashion industry, but I’m partial to the mixed media collages he creates for himself. They’re chaotic yet elegant, favor a black and white color palette, and can be highly abstract, though they rarely lose sight of a figurative center entirely.…
  • Project Seen

    Khoi
    26 Jun 2015 | 7:56 am
    Seen is a novelty typeface with an agenda: as you type, it automatically redacts terms that the NSA might consider threats to security, e.g., privacy, communications, etc. It’s a commentary on the surveillance state, just in case you didn’t catch that. You can try the font in your browser or download it for free at…
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    Veerle's blog

  • Dead End

    Veerle Pieters
    1 Jul 2015 | 10:34 am
    Nice gradients and colors.via Justin Mezzell
  • Running Man

    Veerle Pieters
    1 Jul 2015 | 10:11 am
    Lovely animation!via Nikita Melnikov
  • Coca Cola calendar

    Veerle Pieters
    1 Jul 2015 | 9:52 am
    The structure is so inspiring.via grain edit
  • Banana Boat II

    Veerle Pieters
    1 Jul 2015 | 9:45 am
    Such a great expression.via Brian Miller
  • Banana Boat

    Veerle Pieters
    1 Jul 2015 | 9:29 am
    Brilliant style.via Brian Miller
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    Usability Counts

  • Six Tips Before Moving To Seattle As a UX Professional

    Patrick Neeman
    4 Jun 2015 | 7:36 am
    You’ve heard all the nightmares: it rains all the time, the traffic is really bad, Microsoft and Amazon dominate the job market, the male to female ratio is so bad the dating scene isn’t, yadda yadda. However, if you’re one of the California natives that can work through some of these, read on. Seattle is a great place to find your next User Experience position, at a place with work-life balance and you can work on products focused on business value instead of the me-too economy. I’m not just saying this because I’m recruiting — well maybe I am, always — but when I talk to…
  • Join My Team At Apptio As a Senior UX Designer

    Patrick Neeman
    17 Dec 2014 | 3:17 pm
    It’s my blog, so here it is — I’m looking for a Sr. or Principal UX Designer in Bellevue, Washington. For the right candidate, we’ll relocate. You’ll read more about the role below. If interested, send me an email with your resume and a link to your portfolio at pneeman@apptio.com. Cheers. The Company Apptio’s Technology Business Management (TBM) platform provides revolutionary software as a service (SaaS) applications that help IT leaders run technology organizations like a business. From the founding of the company, we set out to disrupt the existing…
  • Pragmatic Marketing: How Product Managers And Designers Can Work Together Better

    Patrick Neeman
    26 Feb 2014 | 9:52 am
    Pragmatic Marketing was gracious enough to allow my presence in their print magazine (print!) after I did this presentation at ProductCamp Seattle. Here’s the original article in PDF format and HTML format. It was done in the theme of the UX Drinking Game, but there’s some very valuable tips. Drink on! Being a user-experience designer can get frustrating—enough to drive a person to drink. In 2011, I decided to share some of my frustrations with the role by creating a website, UX Drinking Game. People soon began submitting their own frustrations, and the site currently has a…
  • How To Kill It During A UX Interview

    Patrick Neeman
    29 Jan 2014 | 8:40 am
    When you’ve reached the phone screen or the in-person interview step, you’ve gotten past the hard part: you have demonstrated that you have the qualifications to work at the company. You’re now being judged on whether you have the soft skills and culture fit. After holding previous talks at The Seattle UX Meetup group, I’m reminded that many interview expectations are unstated, and most companies don’t understand how to interview. The process presents incredible opportunities where you as designers can take control of the interview and show you can fill their need. Run the interview…
  • Your Mobile Design Strategy: Responsive, Adaptive, Native, Or Not At All?

    Patrick Neeman
    8 Jan 2014 | 7:28 am
    Responsive design is a buzzword in User Experience. Adoption is moving  at blazing speed. Websites such as Disney.com have redesigned their sites so they work across multiple devices. Designers are blogging all kinds of advice about what mobile strategy we should follow. But really, mobile first for everything? Like anything in User Experience, it depends on context. There is no single approach, and yet designers make sweeping declarations before understanding the differences in user needs. There is no one size fits all solution, no matter how many presentations at conferences say so. There…
 
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    UIE Brain Sparks

  • UIETips: Incorporating Content Strategy into Your Information Architecture

    Jared Spool
    30 Jun 2015 | 7:42 am
    In this week’s article, Margot Bloomstein shares examples of how organizations are successfully incorporating content strategy into their information architecture. Here’s an excerpt from the article: What’s in, and what’s out? “In my experience, it is very easy for brilliant information architects (or UX people who do information architecture) to underestimate the importance of editorial planning, voice and tone, and detailed guidelines for content creation. And conversely, it’s very easy for highly skilled content people to underestimate how much information architecture has to…
  • Practical Empathy for Powerful Decision Making – Indi Young’s July 16 Virtual Seminar

    Adam Churchill
    29 Jun 2015 | 1:26 pm
    When navigating obstacles, we often turn to well-established solutions and get stuck churning in that problem space. We become cyclical and self-referential. Involving others and developing empathy can bring fresh input, perspective, and ideas. In Practical Empathy for Powerful Decision Making, Indi Young teaches you the different types of empathy, how to develop it, and some tips for persuading the people around you to pay more attention to this powerful tool. Attend this seminar if you want to learn: How empathy can actually be used in your work and the most reliable, repeatable kind…
  • A UX Advantage Podcast with Jared Spool: Reinventing Corporate Structures

    Sean Carmichael
    26 Jun 2015 | 7:24 am
    [ Transcript Available ] Traditional organizational silos are the nemesis of delivering great experiences. How do you scale multidisciplinary teams to enterprise size? Does a culture of design require a fundamental structural shift in how the organization operates? Those are just some of the questions being addressed at the UX Advantage conference. Jared Spool and Karen McGrane will be your hosts as they have meaningful conversations on a series of topics with top design executives. In this podcast, Jared tackles the UX Advantage topic, Reinventing Corporate Structures.   Join us in…
  • Seeking a Front-End Web Developer Who Loves a Challenge

    Adam Churchill
    26 Jun 2015 | 6:57 am
    Go look at uie.com. (Seriously. Go look. We’ll wait.) Ok. Now look at uiconf.com. (Yup, we’ll wait again.) Also, our All You Can Learn Library or this page (Jared Live). Compare uie.com to the others. See the difference? This is why we need you. If you can help us make uie.com be a modern-looking, easy-to-use web site, we want you to join our team. Our audience is filled with people like you. Folks who work every day creating great designs. We need all of our web sites to meet the high bar we’ve set. After all, we spend our days sharing our research and knowledge about great design,…
  • UIETips: Hire UX Experts or Give Your Team Their Own UX Skills?

    Jared Spool
    24 Jun 2015 | 10:42 am
    In this week’s UIEtips, we reprint the article Hiring UX experts versus giving your team their own UX skills. In the article, I explain why you should be transitioning from a single UX expert to a UX-aware team. Here’s an excerpt: UX is a complex field because there are lots of complexities: accessibility, mobile design, working in government agencies, working in an agile development process, and dealing with cross-cultural needs, to name a few. Yet, these are edge cases. 80% of UX work is quite routine and when learned by everyone on the team, creates consistently good designs. Read…
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    Cone Trees

  • See->Sort->Sketch : Pen & Paper Tools to get from Research to Design

    ConeTrees
    1 Jul 2015 | 12:28 am
    In the world of user experience, learning about your customers is key to making great stuff. But design research reports are dense and boring. Unlock the power of sketching and pen and paper tools to create research outputs that are vibrant, sticky and that reflect personality, human perspective and that move seamlessly into design.
  • You’re a Rock Star: Building Thought Leadership Through Social Networking

    ConeTrees
    16 Jun 2015 | 1:41 am
    This presentation attempts to inform you on how you can use social networking to build thought leadership.
  • Designing Rich Applications

    ConeTrees
    1 Jun 2015 | 12:22 am
    This presentation goes hand in hand with the book called Designing Web Interfaces: Principles and Patterns for Rich Interaction. It also addresses structuring your application for richness, using standard screen patterns, and selecting the best UI controls.
  • Geoff Boynton on Visual Attention – Part I

    ConeTrees
    15 May 2015 | 1:45 am
    In this interview, Dr. Geoff Boynton from the University of Washington talks about the neural basis of visual attention. In the first segment, he outlines the changes in our understanding how attention modulates neural processing and some of his own experiments in this area.
  • The User Experience (UX) Process

    ConeTrees
    7 May 2015 | 12:57 am
    Status: Work in progress (what is this?) Working over the past 8 years in user experience, I have noticed the lack of truly descriptive process diagrams for the generic UX process. Either the stages are serial and non-iterative, which is not actually anywhere near true (since stages overlap with each other), or they are shown as serial with some iterative stages (but then they fail to show the overlap in stages). The diagram below is the Cone Trees UX process and it is based upon the reality of how UX stages work. I will be updating the details below from time to time since this is work in…
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    Everyone's Blog Posts - HFI Connect

  • UXPA Conference in San Diego, June 22-25

    Human Factors International
    15 Jun 2015 | 6:35 pm
    Human Factors International looks forward to meeting you at UXPA 2015 in San Diego, June 22-25, at the beautiful Loews Coronado Bay Resort. CEO and Founder Eric Schaffer will be attending the conference along with Global President Jay More and Global Chief of Technical Staff Apala Lahiri. Come to our booth and meet Mary Michaels, our Global Director of Training, and Business Director Jonathan Sinton. Come and check out our Exclusive UXPA Special offers and try out the user experience of Virtual Reality on the Samsung Gear VR Headset at our booth. We look forward to seeing you at UXPA!
  • CUA of the Month - June 2015: Stacy Sherman

    Human Factors International
    2 Jun 2015 | 2:44 pm
    The Drive toward Optimization Excellence "My passion is digital marketing and conversion optimization. I love my job because everything is measurable in the digital space, and I can make intelligent business decisions based on data versus opinion.” Read the entire article
  • CUA of the Month - May 2015: Kendra Keogh

    Human Factors International
    1 May 2015 | 9:00 am
    Bridging the UX/Development Gap "I have always wanted my development to be closer to the user. I really need for my work to make an impact and to be meaningful. The closer I can get to the people who use it, the more satisfying it is for me. I actually feel like I am doing something that matters to a person, rather than just working with technology.” Read the entire article
  • CUA of the Month - April 2015: Sheena Bove

    Human Factors International
    1 Apr 2015 | 7:38 pm
    From Art to UX for Engineering Tools "Complex tools can still provide in-depth functionality without overwhelming the user. As product developers and designers, we can do more to understand the ideal workflows, processes, environments, and constraints of the users to provide a better experience and reduce the friction involved with completing a task.” Read the entire article
  • CUA of the Month - March 2015: Jeff Werness

    Human Factors International
    6 Mar 2015 | 7:00 am
    Building Full UX Power Jeff Werness is HFI's CUA of the Month for March 2015. “There has been a fundamental shift from treating digital as a new advertising medium to digital being intrinsic to the human conversation. A big change occurred when we started to move into digital and understand that it is all about giving the customers what they want and need, whether they expressed it or not.” Read the entire article
 
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    Konigi

  • Relay.io Design Sharing via Slack

    25 Jun 2015 | 5:00 pm
    Relay looks like it’ll be a nice design communication tool for teams using Slack. Capture screens directly from Adobe CC, Sketch, Chrome, or anything else on your screen and it’ll be ready for critique in Slack, with comments and annotation. (Hatip Leon)
  • Creating Polished Wireframes in Balsamiq

    17 Jun 2015 | 5:00 pm
    For Balsamiq users or anyone that bemoans handwritten fonts and sketchy wireframes, I wrote an article to show how to create polished wireframes in Balsamiq on our UX blog. It shows how to use the wireframe skin with a few base controls, and techniques to achieve a minimalist aesthetic. It’s meant for those who need to create client-ready deliverables, or for when the sketchy-skin gets in the way of communicating your ideas. You can keep generating screens fast, but polish the details when you need to. Read the article at the Balsamiq blog.
  • Jim Kalbach on Jazz as a Model for the Way Businesses Work

    2 Apr 2015 | 5:00 pm
    Jim Kalbach talks about the improvisational model of Jazz as a metaphor for the way some businesses approach collaboration today. What was probably seen a few years ago as a radical way of structuring companies to organize around the work rather than using inflexible business units as boundaries, is now more commonplace. To demonstrate what happens in the teamwork of a group of jazz performers, Kalbach assembled a group of musicians to perform a song they hadn’t played together before, and described how jazz performances “work” as a type of collaboration. These are the…
  • Static Site Generator Directories

    31 Mar 2015 | 5:00 pm
    These are the 2 main directories listing generators that you can use to build a static site. Each offers a sortable lists to browse by user rating or language. StaticGen - Lists the top Open Source static site generators only. Filter by language. Sort by rating, issues, forks, titles. Static Site Generators - Lists Open Source and Commercial static site generators. Sort by rating, license, and language.
  • Hello Hugo: Konigi is now a Static Site

    31 Mar 2015 | 5:00 pm
    After many years of being a Drupal user, from version 2 when I started iaslash.org to version 6 on this site, I’ve made the move from PHP/MySQL blog to full on static site. Here’s why and how I did it. Choosing Static Site Generators In the past few years, I’ve taken a few sites backwards from Drupal and WordPress into the age of static sites. In many ways, it feels like going back to the beginning of my career, when I used Perl and Shell scripts to generate sites in my first job, and later to more sophisticated site generation using MovableType as a middle man. As each of…
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    The UX Booth

  • 5 Reasons Why Working in Enterprise UX Doesn’t Suck

    Greg Damm
    30 Jun 2015 | 6:30 am
    It’s a cool spring Wednesday morning in Minnesota when I get a meeting invite from my boss for the following day. He is the CTO of a booming mid-sized start up company, so typically I am the one setting up our meetings. I think back about the past couple of weeks. Did I miss a deadline? Did I piss someone off? No matter how much I like my boss, or how good I *think* I am at my job, I can’t help but feel a tiny bit like my name just got called over the P.A. system in an elementary school to head directly to the principal’s office. Meeting time. I am ready to pitch, but before…
  • Great Designers are Great Communicators

    Tom Greever
    25 Jun 2015 | 6:30 am
    It’s not easy to talk about design. Every designer has had to justify their decisions to a stakeholder, yet most lack the ability to convince people they’re right. The ability to effectively articulate design decisions is critical to the success of a project, because the most articulate person usually wins. In fact, the difference between a good designer and a great designer is in their ability to not only solve problems with design, but to also articulate how their solution solves it in a way that’s compelling and fosters agreement. Businesses and organizations today have…
  • Managing Chaos: an Interview with Lisa Welchman

    UX Booth
    23 Jun 2015 | 6:30 am
    How is it that a company with informed, talented, experienced people can still fail to get a return on their digital investments? Sometimes it’s not a matter of what the people are capable of, but how they are working together. Lisa Welchman, digital governance consultant and author of Managing Chaos, excels at bring systems into alignment so that teams can reach the next level. In Managing Chaos, Lisa Welchman addresses the common symptoms that teams struggle with, including internal politics, unclear standards, poorly chosen technologies. Yet for most of these teams these symptoms…
  • Sponsor UX Booth and Connect with Thousands

    Matthew Kammerer
    17 Jun 2015 | 12:40 pm
    We invite authors, publishers, conferences, and businesses to join the UX Booth community as sponsors. As a UX Booth sponsor, you have access to our community of dedicated, passionate professionals working in every aspect of user experience. Our one requirement? You must be offering a product or service that our readers will find valuable. Web Sponsorships Silver Level: One week of display ads on UX Booth. Starting at $350 Gold Level: One week of a featured ad on UX Booth. A message to our community via our RSS feed. Tweets to our 60k+ followers. Starting at $1,000 Platinum Level: One MONTH…
  • An Analytics-First Approach to UX, Part 2

    Luke Hay
    16 Jun 2015 | 6:30 am
    Sophia used analytics to help identify what to usability test for her client. So far though, Sophia has only identified individual pages and sections of the site; she feels she needs to know more about the most common user journeys. She’s also concerned about deeply understanding her users, and wants to see how different types of users interact with the site. To run the best possible usability test, Sophia really wants to get a clearer picture of how people are actually using the website. In short, analytics work as an excellent method for identifying the best areas of a site to…
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    UX Passion

  • UX, web design and web development news: Jun 22 – Jun 26

    Vibor Cipan
    26 Jun 2015 | 2:56 am
    This content is syndicated from UX Passion. We are back in our second week with the bunch of interesting design news and posts we collected around the web. While this week was a bit slower than previous one (We are guessing that summer is kickin’ in), there are still bunch of interesting news to share and things to learn. Enjoy! While you are around – you might also want to stay in touch with us on Twitter (@UXPassion) or on our UX Passion Facebook page. We publish our web design and web development news there daily! Your weekly overview of UX, web design and web development news…
  • UX, web design and web development news: Jun 15 – Jun 21

    Vibor Cipan
    19 Jun 2015 | 4:53 am
    This content is syndicated from UX Passion. This is our first weekly digest – we search the web for interesting news and post them here. So, if you are looking for UX (user experience), web design and web development news on a single place, every week, you’ve come to the right place. You might also want to stay in touch with us on Twitter (@UXPassion) or on our UX Passion Facebook page. Your weekly overview of UX, web design and web development news This, our first weekly review we are giving you some of the web’s best podcasts for UX and UI designers. We are also sharing…
  • How to tell clients they are wrong and not lose their business

    Darko Čengija
    18 Jun 2015 | 5:28 am
    This content is syndicated from UX Passion. My first thought was – ah, an age-old question – How to tell clients they are wrong. If you work in the service industry and thus have to deal with clients or customers, this question has no doubt crossed your mind. I’ve personally been in dozens of situations where what the client was asking didn’t really make any sense. And sometimes it’s not even the person that I’m directly speaking to. For example, a few weeks ago, I was told “…actually, this histogram HAS to be here because my boss says he wants…
  • What Entrepreneurship (Re)Taught Me

    Antun Debak
    26 Aug 2014 | 2:08 am
    This content is syndicated from UX Passion. My life has changed dramatically since I started this company with Vibor and, later on, Darko. This was actually my first job outside of my five-year freelance design career while I was a student and high school kid. I encountered a lot of new experiences, especially at the beginning of the company in 2009, when times were challenging for all of us. I left school and used my savings to open UX Passion, and I never will regret that. It was probably one of the smartest moves I made in my life, since I feel like I discovered so much more through…
  • WIAD video talk: No one wants to use your product!

    adminx
    17 Jul 2014 | 2:27 am
    This content is syndicated from UX Passion. Sometimes the solution to the problem is a smart tool, sometimes it’s a dumb tool which just helps us get the job done. But what’s next? The good A great example of such design is a knife. It is a great tool and we can use it to chop up our vegetables. But we don’t want to be chopping veggies, we just want them chopped up and ready for further processing. Another example would be a kettle, we use it to boil water for our tea or coffee. But we don’t want to be boiling water, we just want to get our hot drink! Goran Peuc @ WIAD…
 
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    User Vision » Articles

  • Very Exclusive – User Experience Review

    Nicola Dunlop
    26 Jun 2015 | 7:49 am
    This article has been published in May 2015 edition of Internet Retailing The high-end retail website veryexclusive.co.uk allows customers to pay off their purchases through monthly instalments. Such an approach is more commonly associated with the likes of big purchases; buying a car or investing in a house, and so may be considered unorthodox when applied to clothes. The following piece reviews the customer journey of finding ladies swimwear with specific consideration around how the pay monthly feature is accounted for during the process. With summer fast approaching and ambitions of a…
  • Accessibility – always the bridesmaid, never the bride

    Gayle Whittaker
    25 Jun 2015 | 5:45 am
    Web accessibility is the practice of making websites usable to people of all abilities and disabilities. Yet somehow accessibility is commonly overlooked and is often not considered, or not deemed important to the implementation of a website. This then causes bigger issues, such as financial costs, to put right the forgotten requirement. At User Vision we raised the accessibility profile as part of Global Accessibility Awareness Day by inviting people to our breakfast briefing on Designing Accessible Web Experiences. We discussed how businesses needed to come together as a team on…
  • My first UX Scotland conference

    Jessica Cameron
    19 Jun 2015 | 2:21 am
    June was a big month in user experience for me – I joined User Vision as a UX Consultant, and I attended my first UX Scotland conference. The conference was held right here in Edinburgh, on 11th and 12th of June, at Our Dynamic Earth. Conference Highlights We had amazing weather, which meant plenty of opportunities to learn informally from other UX folks in the sunshine. There were one or two other ways to relax too. Between massages, I aimed to sample a broad range of the 25 exciting presentations and workshops on offer. While it’s not easy to pull out just a few highlights from such a…
  • UX Song of the Month: User Friendly

    Chris Rourke
    25 May 2015 | 4:22 am
    This month’s song for the UX Playlist is from Elizabeth Buie (@ebuie) via Twitter, who recommended this number by the salmon-farming head of prog rockers Jethro Tull. Ian Anderson is a man of many and diverse talents, including his favourite party piece of playing a flute while standing on one leg. We’re not sure if he was striking that pose whilst recording User Friendly for his 1983 solo album Walk into Light. The song is very much a product of its time and Ian Anderson’s distinctive voice warbles lyrics that seem overly-keen to embrace the dawning digital age: Dance on a printed…
  • Faceted navigation for policies & parties

    Chris Rourke
    7 May 2015 | 9:05 am
    When it comes to navigation and information architecture, we often find a good solution is a “faceted navigation” built around the way people naturally choose to find information and providing a flexible and intuitive user journey. Many people feel confused about understanding where the parties stand on various issues.There are many issues and (this time especially) so many parties. So how can I understand it all? A good faceted navigation lets people find information by the way that best suits them, providing a sense of control while foraging for information.  It can also let the…
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    UX Movement

  • Placeit: App Demo Video Templates for App Marketing

    anthony
    23 Jun 2015 | 6:55 am
    Every app marketing strategy needs an app demo video. Showing your app being used in context can attract customers and get them to download it.This isn’t easy to do if you’re not a professional videographer. Placeit has figured out how you can create app demo videos and mockups of your apps without doing any video editing.They have 140 app demo video templates for different devices. You can choose between templates that tell a user story or ones of someone just using the app.All you do is choose a template, and record up to 1 minute of the app interaction you want to demo. Placeit will…
  • Why Users Miss Form Buttons Placed in the Action Bar

    anthony
    2 Jun 2015 | 10:58 am
    Where you place your mobile form buttons can affect task completion and efficiency. If they’re not in a place where users expect to find them, they could abandon their task and your form.Even spending a few extra seconds looking for the button can frustrate them and cause them to hit the back button. As soon as they finish filling out the form, you should have the button right in front of them.Many mobile sites get this wrong when they place their form buttons in the action bar (i.e. navigation bar). Research shows that users often miss submit buttons placed in the action bar (source). It…
  • Absolute vs. Relative Timestamps: When to Use Which

    anthony
    19 May 2015 | 9:22 am
    Information evolves over time like a living organism. What’s relevant this year might not hold as much weight a few years from now. That’s why it’s important to append timestamps to your content. But if you don’t display your timestamps in the right format users could have trouble using them.Absolute vs. Relative TimestampsThere are two types of timestamps that most sites use. Relative timestamps display the number of minutes, hours, days, weeks or years ago a post was published. Absolute timestamps display the exact date and time a post was published.Both formats offer utility in…
  • Hotjar: All-In-One Heatmaps and Feedback Tool

    anthony
    12 May 2015 | 7:42 am
    “How will our tool make your life easier?” Hotjar used the polling feature of their tool to ask their users this question. They discovered that heatmaps was their most attractive feature.HeatmapsHeatmaps allows you to measure user engagement. You can see what page elements users are clicking on and interacting with the most. Then you can use that information to test and modify your designs to get users clicking what you want.Click & Tap HeatmapsHotjar offers 3 types of heatmaps. The first type shows where users click their cursor on desktop devices, and tap their finger on mobile…
  • 5 Research Based Tips for a Better Contact Form

    Tess Pajaron
    5 May 2015 | 7:14 am
    Contact forms are more than a passive method for communication. Great ones inspire user engagement. But what are the key features of a contact form that do just that? Here are 5 tips based on research to help you get more from your contact form.1. Use the right form layoutA recent eye tracking study conducted by researchers from Switzerland and backed by Google proposed a set of 20 guidelines for improving form usability.Here are 3 key takeaways from the form layout section of the study:To help users fill out the form as quick as possible, you should place field labels above the…
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    Cone Trees

  • See->Sort->Sketch : Pen & Paper Tools to get from Research to Design

    ConeTrees
    1 Jul 2015 | 12:28 am
    In the world of user experience, learning about your customers is key to making great stuff. But design research reports are dense and boring. Unlock the power of sketching and pen and paper tools to create research outputs that are vibrant, sticky and that reflect personality, human perspective and that move seamlessly into design.
  • You’re a Rock Star: Building Thought Leadership Through Social Networking

    ConeTrees
    16 Jun 2015 | 1:41 am
    This presentation attempts to inform you on how you can use social networking to build thought leadership.
  • Designing Rich Applications

    ConeTrees
    1 Jun 2015 | 12:22 am
    This presentation goes hand in hand with the book called Designing Web Interfaces: Principles and Patterns for Rich Interaction. It also addresses structuring your application for richness, using standard screen patterns, and selecting the best UI controls.
  • Geoff Boynton on Visual Attention – Part I

    ConeTrees
    15 May 2015 | 1:45 am
    In this interview, Dr. Geoff Boynton from the University of Washington talks about the neural basis of visual attention. In the first segment, he outlines the changes in our understanding how attention modulates neural processing and some of his own experiments in this area.
  • The User Experience (UX) Process

    ConeTrees
    7 May 2015 | 12:57 am
    Status: Work in progress (what is this?) Working over the past 8 years in user experience, I have noticed the lack of truly descriptive process diagrams for the generic UX process. Either the stages are serial and non-iterative, which is not actually anywhere near true (since stages overlap with each other), or they are shown as serial with some iterative stages (but then they fail to show the overlap in stages). The diagram below is the Cone Trees UX process and it is based upon the reality of how UX stages work. I will be updating the details below from time to time since this is work in…
 
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    Substance

  • Senior User Experience & Content Strategists: We’re Looking for You

    Stephen Landau
    22 Jun 2015 | 10:17 am
    At Substance, we pride ourselves in the creation of beautiful, useful, and meaningful web-based experiences. Every role has a hand in that endeavor, from Project Manager to Designer, Developer and QA. We call the person who conceptualizes the purpose and approach for the user experience and content organization a User Experience (UX) & Content Strategist. Based on the changing needs of our development team, as well as assessing the value of UX and content deliverables to our clients, we’ve started the process of rethinking our process as it relates to user experience and content…
  • The Responsibility of Working in the Travel & Tourism Industry

    Stephen Landau
    19 May 2015 | 5:16 pm
    In 2014, $927.9 billion was spent directly by domestic and international travelers, generating $141.5 billion in tax revenue for local, state and federal governments. Travel supports 15 million jobs in the U.S. — 8 million direct tourism jobs and 7 million indirect and induced jobs. U.S. Travel Association Travel Facts With travel being one of the greatest adventures we can experience, much of our work with Adventure Brands is in the travel and tourism industry. And judging from the numbers above, travel and tourism is a huge generator of jobs and revenue in the United States. When these…
  • Destinations Are More Than Lists of Resources

    Stephen Landau
    21 Apr 2015 | 1:36 pm
    I haven’t been everywhere, but it’s on my list. Susan Sontag   Experiences are created through interactions with a destination, not through a listing page that shows every restaurant. Stories are written and memories are created from the experiences people have, not from pages of search results. We travel for work since much of our work has to do with travel. Sometimes these trips are around the corner or across the river, sometimes these trips are hours away by plane, crossing mountain ranges and thousands of miles. Most of these trips involve research, not only for what makes our…
  • Establishing Brand Loyalty in an Increasingly Brand Disloyal World

    Stephen Landau
    23 Feb 2015 | 4:16 pm
    Only twenty-five percent of American respondents in a recent Ernst & Young study said that brand loyalty affected how they shopped. For established brands, this is a nightmare. You can never coast on past performance … and the price premium that a recognized brand can charge has shrunk. James Surowiecki, from “Twilight of the Brands” in the New Yorker (Feb. 17, 2014) If brand loyalty is created by what a brand stands for, here’s your opportunity to share your point of view with likeminded people who want to purchase a product, visit a destination, or have an…
  • Stories that Sell: Content Strategy for Adventure Brands – The Presentation

    Stephen Landau
    28 Jan 2015 | 7:42 pm
    This presentation was originally given on January 23, 2015, in front of an audience of about 140 attendees at Outdoor Retailer, as part of the Outdoor Retailer Education Sessions. The presentation format and flow have been modified slightly to better fit our site vs. the presentation slide + speaking format at Outdoor Retailer. Once video is online from the presentation, we will link to it from this post. What makes adventure brands different? The travel and tourism industry sells experiences (not products). In the travel and tourism industry, adventure brands are the destinations, hotels,…
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    Baymard Institute

  • 7 Filtering Implementations That Make Macy's Best-in-Class

    Christian Holst
    1 Jul 2015 | 8:49 am
    This is the last in a series of 9 articles based on research findings from our e-commerce product list usability study. When usability testing 19 sites and benchmarking 50 major e-commerce sites on Product Lists & Filtering usability we found that 84% of the sites had a mediocre or poor filtering experience – the most common culprits being a lack of key filtering options, poor filtering designs, and filtering logic that doesn’t align with users’ expectations. Analyzing the 1,750 manually reviewed filtering UX parameters in our product lists benchmark, we find that: 34% of…
  • Don't Base 'Customer Ratings' Sorting on Averages Only

    Christian Holst
    15 Jun 2015 | 11:02 pm
    This is the 8th in a series of 9 articles based on research findings from our e-commerce product list usability study. Both our qualitative and quantitative test findings show that users expect ‘Customer Ratings’ sorting to function differently from how it’s currently implemented at 86% of major e-commerce sites. During our most recent study on e-commerce Product Lists & Filtering the second most applied sorting direction across all test sessions was sorting by ‘customer ratings’ (the most utilized was ‘lowest price’). However, the test sessions…
  • How to Design 'Applied Filters' (42% Get It Wrong)

    Christian Holst
    1 Jun 2015 | 11:08 pm
    This is the 7th in a series of 9 articles based on research findings from our e-commerce product list usability study. As users apply filters on an e-commerce site, there are two predominant design patterns for how to display the applied filter values: Keep applied filtering values in their original position, next to the unapplied filtering values of the same type. Display all applied filter values in a single combined list, typically placed either above the product list or at the top of the filtering sidebar. Yet during our usability study on and benchmark of Product Lists & Filtering it…
  • Contextual List Item Information – A New E-Commerce Personalization Technique

    Jamie Appleseed
    18 May 2015 | 11:08 pm
    This is the 6th in a series of 9 articles based on research findings from our e-commerce product list usability study. In the ideal world, e-commerce sites would be able to tailor their product lists to the unique interests of each user, but of course, in the real world, sites can’t guess what the user is thinking. Yet with some clever product list adaptations e-commerce sites can actually approximate this kind of personalization with relatively modest efforts. We’ll explore how in this article. Now, in the instances where we don’t have knowledge about or proxies for the…
  • Filtering UI: A Horizontal Toolbar Can Outperform the Traditional Sidebar

    Christian Holst
    4 May 2015 | 10:56 pm
    This is the 5th in a series of 9 articles based on research findings from our e-commerce product list usability study. At e-commerce sites the filtering interface has historically consisted of a left-hand vertical sidebar. However, over the last couple of years a new filtering and sorting interface has become increasingly popular: a horizontal toolbar which combine both filters and the sort tool. In fact our Product Lists & Filtering benchmark reveal that of 50 top US e-commerce sites 24% have ditched the traditional filtering sidebar in favor of a combined horizontal filtering and…
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    The UX Bookmark

  • Hyphens, En-Dashes, and Em-Dashes

    admin
    1 Jul 2015 | 3:27 am
    There are a number of horizontal marks on a keyboard and inside of a font. What are the correct one for which settings? Hyphens, En-Dashes, and Em-Dashes The post Hyphens, En-Dashes, and Em-Dashes appeared first on The UX Bookmark.
  • Content Strategy for the Web Professional

    admin
    15 Jun 2015 | 3:23 am
    You’re a web professional: a designer, developer, information architect, or strategist. Your team has the web design disciplines covered: research, strategy, user experience design, standards-based development, and project management. But something’s going wrong with your projects; the user experience just is not meeting your expectations. You’re reasonably sure you know why: there’s a problem with the content. You have tried all the obvious solutions: installing a powerful, easy-to-use content management system, or demanding that the client supply content upfront, or even writing all…
  • Cognitive Walkthrough

    admin
    8 Jun 2015 | 9:25 am
    The Cognitive Walkthrough (Lewis, Poison, Wharton, and Rieman, 1990; Poison, Lewis, Rieman, and Wharton, 1992) is a usability inspection method that focuses on evaluating a design for ease of learning, particularly by exploration. This focus is motivated by the observation that many users prefer to learn software by exploration (Carroll and Rosson, 1987; Fischer, 1991). Instead of investing time for comprehensive formal training when a software package is first acquired, users prefer to learn about its functionality while they work at their usual tasks, acquiring knowledge of how to use new…
  • Augmented Reality

    admin
    8 Jun 2015 | 8:51 am
    Augmented reality is a new field of research that concentrates on integrating virtual objects into the real world. These virtual objects are computer graphics displayed so that they merge with the real world. Although in its infancy, Augmented reality holds out the promise of enhancing people’s ability to perform certain tasks. As sensing and computing technologies advance, augmented reality is likely to come to play a significant role in people’s daily lives. An augmented-reality system merges the real scene viewed by the user with computer-generated virtual objects to generate a…
  • Design at Facebook

    admin
    31 May 2015 | 11:58 pm
    Facebook’s design team walks the author through their philosophy and approach to designing for a quarter billion users. In particular, they emphasized the importance of writing code, sharing designs early and often, being involved with a project from start to finish, and not falling in love with your work. Making sure designers are technical enough to write code came up a lot. This is an article from 2009. Design at Facebook The post Design at Facebook appeared first on The UX Bookmark.
 
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    user experience design, ux and usability blog - keepitusable

  • A cash-less future? Insights from MoneyConf

    keepitusable
    23 Jun 2015 | 3:13 am
    Having just returned from MoneyConf, we’re feeling incredibly excited about the future of banking, currencies, payments and FinTech. The next 10 years will be a game changer for the banking and payments industries. It will also be a transformational time for consumers who will see the gradual disappearance of physical money, replaced with virtual wallets and mobile payments. Banks – Innovate or fail However if you work in a bank, you may have more cause for concern than excitement. Where other industries are innovating, some banks have only just woken up to the importance of…
  • How do you feel? Understanding emotions to craft satisfying experiences

    keepitusable
    27 May 2015 | 1:05 am
    Digital platforms and technology allow us to do things quicker and easier. Well, that’s the theory. The reality can often be far from this. How many times have you been looking for information only to give up and visit a competitor site? Unfortunately, badly structured websites and complicated software are all too commonplace. We’ve been spoilt by the likes of Apple and expect this simple, effective and affective user experience across all our interactions with technology. Customers want experiences “that dazzle their senses, touch their hearts and stimulate their minds”…
  • Keep It Usable shortlisted for Online Business Award

    keepitusable
    12 May 2015 | 1:38 am
    We’re super excited to announce that we’ve been shortlisted for another award! This time it’s for the Online Business Award (Salford Business Awards), which recognises organisations that have effectively used technology to create a significant difference. Ricardo says “We’re very proud to have been shortlisted for the online award. We continually make a significant difference to our clients businesses, helping top brands within the UK and internationally to be more successful online. We use a unique combination of highly specialist skills coupled with our many years of experience to…
  • Call to Action Buttons: 5 Psychology tips to increase conversion 

    keepitusable
    23 Apr 2015 | 12:04 am
    What are call to action buttons? When designing an interface, one of the main goals of the designer, is to ensure that the end user is able to clearly understand what they should do next and where each click will lead them. Call to action buttons are essential to this dynamic, as these buttons are what guide the user through the interface. The very name of the button, call to action, states there is a necessity for the person engaging with the interface to be stimulated to perform a task. In this case, the designer wants the user to press a button: to make it more enticing so that more…
  • Psychology of Social Networks: What makes us addicted?

    keepitusable
    17 Apr 2015 | 2:58 am
    Have you ever thought about the number of times you check social networks? Is it a few times a week? Once a day? Seventy-two percent of online adults use social media and the average user spends 23 hours a week on social media – that’s the equivalent of a part time job! We are living in the social media era.  – 2 billion worldwide social network users – 500 million tweets sent every day – 70 million images uploaded on Instagram every day – 300 hours of video uploaded per minute on YouTube What makes us so addicted? Social networks are an extension of…
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    All About CAD Conversion

  • How to Manage Paper Engineering Drawings in a Digital World

    Diane Mitol
    26 Jun 2015 | 10:52 am
    How to Manage Paper Engineering Drawings in a Digital World Paper engineering drawings?  Really?  I thought everyone used CAD these days.   Haven’t we advanced to 3D models?  Well, yes….and….no. While newer designs are almost always done in CAD these days -- often in 3D CAD -- there is still a vast legacy of paper drawings that reside in flat files in factories, corporations, engineering firms, mining companies and other strongholds from coast to coast. From A Manual of Engineering Drawing for Students and Draftsmen, 9th Ed., by French & Vierck,1960 These…
  • Advantages of Converting my AutoCAD drawings into a BIM model

    25 Jun 2015 | 9:10 am
    Compared to a traditional construction process, BIM could benefit constructors in many ways by simplifying estimating tasks, by enhancing value engineering, identifying conflicts, facilitating communication between team members and scheduling tasks. It is also reducing change orders or RFIs. And these result in increased efficiencies, decreased waste that ultimately for contractors and their subs lead to greater profit. The benefits of BIM for constructors in each of the four stages of a typical construction project are: winning the bid, pre-construction, coordination, and execution. So, in…
  • How to Ensure Quality Control When Converting Mylars to 3D CAD

    Diane Mitol
    17 Jun 2015 | 2:05 pm
    How to Ensure Quality Control When Converting Mylars to CAD Many organizations, have large inventories of old Mylar drawings. (Mylar is a trade name for BOPET (biaxially-oriented polyethyleneterephthalate) polyester film, which has been widely used by engineering designers in their work.)  Mylar was a favored media because schematics that are printed on Mylar reflect the depth and dimension of the finished project more easily than blueprints or paper drawings. With today’s newer 3D CAD technologies, Mylar film has mostly been replaced by 3D CAD models and dynamic virtual…
  • Could Converting Engineering Drawings into CAD be What You Need?

    12 Jun 2015 | 2:17 pm
    So you may be wondering; could converting engineering drawings into CAD be what you need? Well, let's find out. If you have ever wanted to make your dreams a reality, and you have some drawings of said dreams, then CAD/CAM Services Inc. can help you take it to the next step. Not only has CAD/CAM Services been working on paper to CAD conversions for more than twenty years, but we also have been authorized by the Department of Defense for CAD Conversion, which cannot be said by many companies. When scanning paper drawings to convert into CAD, our accuracy is within 0.005 inches. This number is…
  • CAD to PLM MIgratrion -- What You Need to Know

    Diane Mitol
    9 Jun 2015 | 1:04 pm
    CAD to PLM Migration—What You Need to Know When you’re talking about technology, sooner or later it’s time for an update and CAD systems are no exception.  This means moving legacy CAD data, and often the BOM (Bill of Materials) data into the new system.  While moving the CAD data alone is difficult enough, moving the BOM data makes life a bit more complicated, since the BOM may exist in any number of forms, for instance:  Excel spreadsheets and/or as database entries, and/or even as a legacy PDM system. Maintaining old hardware and software that supports outdated…
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