User Interface

  • Most Topular Stories

  • UX as Design Leadership

    UX Magazine
    Jared Lewandowski, Christijan Draper
    15 Apr 2014 | 11:09 am
    April 15, 2014The inherent ambiguity in the term UX has led to a broad interpretation of the role of the UX practitioner. In many cases, firms and agencies have interpreted design as a conveyor-belt type process and UX becomes just another one of what feels like eighteen random stops in the design flow—another blip in the line to a finished product. Sadly, the interpretation is often that the UX team can take a product idea, do something magical that makes it a good “user experience,” and then provide a deliverable to the “creative” team to make it look good.For those who believe…
  • Why Users Fill Out Less If You Mark Required Fields

    UX Movement
    anthony
    15 Apr 2014 | 9:58 am
    Are most of your users skipping the optional fields on your form? You might not need that extra information, but having it could help you learn more about users and give them a better experience. If you want more users to fill out the optional fields on your form, avoid marking required fields and mark optional ones only. Research shows that most users approach forms with “voluntary over-disclosure” behavior. This means that they regularly offer more information than required even when they’re told that doing so is voluntary. This contradicts the traditional assumption that users…
  • Car UX

    Subtraction.com
    Khoi
    15 Apr 2014 | 11:24 am
    Automotive user experience design is a field that seems poised to change dramatically in the coming decade as the “Internet of things” invades car interiors. To that end, user experience designer Min Seung Song is collecting images of the user experience details of contemporary automobiles. It’s a fascinating survey of the relative sameness of auto…
  • Want Better UX? Change the Conversation.

    Users Know
    Laura Klein
    9 Apr 2014 | 1:25 pm
    If you’ve ever been a user experience designer, you’ve probably heard people say something like this when starting a new project:We want to make it delightful and easy to use.We need to do some user research.We want to improve our onboarding process.We think it needs a walkthrough for new users.We want a persona/photoshop mockup/wireframe/landing page/insert deliverable here.All of these statements are absolutely useless. Why? Because none of them help you decide what to work on or how to improve a product.So, the next time somebody introduces a UX project by asking for a specific…
  • Better Communication about UX Design

    UXmatters
    pabini@uxmatters.com
    8 Apr 2014 | 12:54 am
    By Peter Hornsby Published: April 7, 2014 “The way many designers talk and write about user experience leads to a perception that design is largely subjective and does not have the same level of rigor as other disciplines.” I’ve recently found myself becoming increasingly frustrated by some of the language that the UX community uses in talking about design and in writing articles about design. As a community, UX designers are working hard to raise the profile of User Experience. Look around any UX site and you’ll see a stack of articles about how User Experience can do better, achieve…
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    Signal vs. Noise

  • Dragons on the far side of the histogram

    David
    14 Apr 2014 | 8:22 am
    Performance tuning is a fun sport, but how you’re keeping score matters more than you think, if winning is to have real impact. When it comes to web applications, the first mistake is start with what’s the easiest to measure: server-side generation times. In Rails, that’s the almighty X-Runtime header — reported to the 6th decimal of a second, for that extra punch of authority. A clear target, easily measured, and in that safe realm of your own code to make it appear fully controllable and scientific. But what good is saving off milliseconds for a 50ms internal target,…
  • Marketing around situations

    Mig Reyes
    11 Apr 2014 | 11:03 am
    Before he made The Simpsons, Matt Groening’s famous comics and illustrations graced the covers of Apple brochures. The writing inside—from 1989, mind you—still does a great job selling the Mac. Instead of blanket marketing a one-size-fits-all message, Apple took the time to speak to every situation a person is in. If you’re feeling overwhelmed, the Mac is there to put order back in your life. If you’re unemployed, the Mac is there to help you chase a career. If you’re a habitual procrastinator, the Mac is there for your spark of productivity. They’re listening to us, and our…
  • Another Chapter

    Basecamp
    1 Apr 2014 | 12:15 pm
    So, a few years ago Dana Brunetti at Trigger Street Productions (Social Network and Captain Philips) got in touch with us after reading our book, REWORK. He loved the themes and the overall story of how our company came to be. Some time passed and we hadn’t heard anything… Until a week ago. We’re super-excited to let you know that Netflix Originals has decided to take on the project and turn our little book into a feature film! Martyn Burke was brought on to write the screenplay and Gwyneth Horder-Payton will direct. Filming is supposed to start sometime this spring and we…
  • Basecamp goes back to basics

    Jonas Downey
    1 Apr 2014 | 7:21 am
    If there’s one thing everyone can agree on, it’s that computers and user interfaces peaked in the 1980s. Everything was clear and simple, without all of our modern annoyances like portability, color, touchscreens, and the Internet. With that in mind, we took a long, hard look at Basecamp. We asked questions like: Is Basecamp as simple as it can be? Should we make Basecamp less colorful? What if Basecamp was stored on 800kb floppy disks? When is Knight Rider starting? So today, after months of work, we’re excited to announce that Basecamp is going back to basics. We’ve…
  • Basecamp network attack postmortem

    David
    26 Mar 2014 | 8:01 am
    As we detailed in Basecamp was under network attack, criminals assaulted our network with a DDoS attack on March 24. This is the technical postmortem that we promised. The main attack lasted a total of an hour and 40 minutes starting at 8:32 central time and ending around 10:12. During that window, Basecamp and the other services were completely unavailable for 45 minutes, and intermittently up and down or slow for the rest. In addition to the attack itself, Basecamp got put in network quarantine by other providers, so it wasn’t until 11:08 that access was restored for everyone,…
 
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    ZURB

  • Pulling Together to Make a Stronger Foundation

    11 Apr 2014 | 9:00 am
    With the recent release of Foundation 5.2.2, it's amazing how fast the Foundation project is evolving. Pull requests are coming in hot and getting merged. Bugs are getting funneled to the proper people and worked on more often. We've learned many lessons from our growing community, and it's made us also evolve our approach to Foundation. We're going to be working more closely with the Foundation community than ever before, especially with
  • All Your Mock Copy, Mocked Up. Introducing Laura Ipsum!

    1 Apr 2014 | 10:55 am
    Just when you thought we were done at Foundation. Just when you thought we couldn't get any better than "Lol and Order: CSS". Now we're mocking ... up your copy. We're proud to announce, Laura Ipsum, our newest service and the latest in all your prototyping and mock-up needs. We've even hired a Laura Ipsum (what are the odds?). A 20-something with the wit to write all the Lorum Ipsum you ever wanted for your prototypes. Totes McGoats! Lorem Ipsum is my fav! Laura will be writing in her own unique voice, from the perspective of a 20-something living in the high-paced, high-tech world of…
  • Earn Points on the Foundation Forum, Get Certified

    28 Mar 2014 | 10:59 am
    "While we teach, we learn," said the Roman philosopher Seneca. It has been exciting to see all the talented and helpful people who make our forum awesome. We have seen interesting discussions in addition to really great solutions to problems. We think it's a great place to learn as well as teach others the techniques and concepts that you have developed. All this leads to eventually mastering Foundation, which is the technology that helps us make awesome products. We know getting validation for the skills you built learning Foundation will be useful. That's why we are building a system for…
  • Creative Direction is Storytelling

    17 Mar 2014 | 2:03 pm
    Storytelling and products go hand-in-hand. Crafting a good story requires establishing a tone and mood. What's the feel and messaging you are trying to tell throughout your product? Is it a cohesive tale, being told through visuals and content? These are crucial considerations when crafting a creative direction. Creative direction isn't a layer we add as an afterthought. Organizations and designers, however, tend to consider creative direction as a singular, herculean task. But it doesn't have to be. Creative direction can be two phases: creative and direction. The former is about figuring…
  • Emails from MailChimpan-A to MailChimpanzee: Introducing Our New University Sponsor

    11 Mar 2014 | 10:30 am
    Another e-newsletter coded and in the clients hands thanks @inkzurb !!— Kieran Anderson (@KieranPAnderson) February 25, 2014 We're thrilled when we see tweets like the one above. It's been amazing seeing more and more people using Ink on their projects. We've learned a lot since our launch last year, especially with converting all our newsletters — 12 campaigns that reach over 100K people — to the responsive email framework. We continue to learn more about emails each time we send one out, like how Gmail has a file size restriction for HTML emails and will clip any message…
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    UX Magazine

  • Designing Effective Experiences for Financial Services

    Colleen Roller
    16 Apr 2014 | 9:30 am
    April 16, 2014In my last article, I talked about some of the reasons people have difficulty making good financial decisions. UX professionals who work in the financial services domain know it’s a challenge to design for successful financial decision-making on the part of their users.Traditionally, these challenges have been addressed by trying to improve the presentation and delivery of information—by trying to help people better understand their options and the risks of not saving; by helping them learn to become better investors and savers. But as I mentioned in my first article, this…
  • UX as Design Leadership

    Jared Lewandowski, Christijan Draper
    15 Apr 2014 | 11:09 am
    April 15, 2014The inherent ambiguity in the term UX has led to a broad interpretation of the role of the UX practitioner. In many cases, firms and agencies have interpreted design as a conveyor-belt type process and UX becomes just another one of what feels like eighteen random stops in the design flow—another blip in the line to a finished product. Sadly, the interpretation is often that the UX team can take a product idea, do something magical that makes it a good “user experience,” and then provide a deliverable to the “creative” team to make it look good.For those who believe…
  • Seven Things Your Boss Needs to Know About UX

    Joseph Dickerson
    14 Apr 2014 | 9:44 am
    April 14, 2014As someone who has been in the user experience domain for a loooooong time, I have had lots of conversations with many different executives. Most of the time, these execs knew how to spell “UX,” but they didn’t know much else about it. There are many misconceptions that need correcting and while it's sometimes frustrating, I also enjoy the opportunity to educate these key decision makers on the discipline and how it works.Here are seven conversation topics that have come up in discussing UX with managers. All are worth pointing out to your boss—especially if…
  • The Hidden Value of UX Connectors and the Future of Our Community

    Cory Lebson
    10 Apr 2014 | 10:54 am
    April 10, 2014I was in Austin, Texas recently and, following the rules of UX Adventure, I took the opportunity to coordinate with some Austin UXers to meet at a local bar. On the day of the meetup, I checked my Twitter account and noticed that our rendezvous had been tweeted by something called “AustinUX.org.” I didn’t give the tweet that much thought until I arrived at the appointed place that evening and met the Tweeter: Vitorio Miliano. Among many other things, we discussed his role in the Austin UX community, as a connector of UX events and people.This got me thinking about my own…
  • Tobii EyeMobile Takes Eye Tracking Technology to New Heights :Lessons in accessibility from the Design for Experience Awards

    UX Magazine Staff
    9 Apr 2014 | 12:39 pm
    April 9, 2014Considering that a central goal of UX is making experiences easier and more rewarding for everyone who engages them, it seems like accessibility would be at the forefront of experience design at every level.Sadly, this isn’t always the case. There are plenty of websites, apps, and other digital products that miss out on opportunities to reward individuals with disabilities by making the most of available technologies.Tobii EyeMobile, the winner of the Design for Experience award in Accessibility, serves as proof that seizing the opportunity to create experiences that are…
 
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    information aesthetics

  • Bouncing Graphic Replays Human Heartbeat Dynamics of Yesterday

    27 Mar 2014 | 12:51 pm
    One Human Heartbeat [onehumanheartbeat.com] by data scientist and communicator Jen Lowe displays the dynamics of Jen's heartbeat from about one day ago. The data is captured by a Basis B1 band, which is able to detect one's heart rate by measuring the pulse and blood flow, and then records the average heart rate for each minute. As the data currently can only be accessed via a USB connection, the data shown on the webpage is from exactly 24 hours ago. Next to the obvious, bright red spiral of life/death in the middle of the screen, a small, numerical countdown counter reveals how many heart…
  • Browser Plugin Maps Your Browser History as a Favicon Tapestry

    24 Mar 2014 | 12:27 pm
    Iconic History [shan-huang.com] by Carnegie Mellon University interaction design student Shan Huang is as simple as it is beautifully revealing. The Chrome browser plugin resulted as an accidental discovery while developing a quite sophisticated 3D webpage bookshelf for a particular course work assignment. It fetches the according favicon for each URL that was visited, and compiles all icons into a huge tapestry, in a sequence that is identical to the historical access order. As each icon is still linked to the original URL, one is able to return to the original website. Via FastCoDesign.
  • LEGO Calendar: a Tangible Wall-Mounted Planner that Can be Digitized

    19 Mar 2014 | 1:13 pm
    The LEGO Calendar [vitaminsdesign.com], developed by design and invention studio Vitamins, is a wall-mounted time planner that simply can be photographed to create an online, digital counterpart. The calendar is big, visible, tactile and flexible, as it makes the most of the tangibility of physical objects, and the ubiquity of digital platforms. It also looks neat and tidy, while keeping a certain degree of anonimity, not revealing client names or project information by casual passers-by. See also: . 3D Infographic Maps Built with Lego . New York in Lego . Lego-Based Time Tracking . Fight…
  • HubCab: Mapping All Taxi Trips in New York during 2011

    18 Mar 2014 | 1:19 pm
    The densely populated yet beautiful HubCab [hubcab.org] by MIT Senseable Lab is an interactive map that captures the more than 170 million unique taxi trips that were made by around 13,500 taxi cabs within the City of New York in 2011. The map shows exactly how - and when - taxis picked up or dropped off individuals, hereby highlighting particular zones of condensed pickup and drop-off activities during specific times of day. The map lead to the development of the concept of "shareability networks", which allows for the efficient modeling and optimization of the trip-sharing opportunities.
  • CODE_n: Architectural-Scale Data Visualizations Shown at CeBit 2014

    17 Mar 2014 | 1:40 pm
    I guess that CODE_n [kramweisshaar.com], developed by design agency Kram/Weisshaar, is best appreciated when perceived in the flesh, that is at the Hannover Fairgrounds during CeBit 2014 in Hannover, Germany. CODE_n consists of more than 3.000 square meters (approx. 33,000 ft2) of ink-jet printed textile membranes, stretching more than 260 meters of floor-to-ceiling tera-pixel graphics. The 12.5 terapixel, 90-meter long wall-like canopy titled "Retrospective Trending", shows over 400 lexical frequency timelines ranging from the years 1800 to 2008, each generated using Google's Ngram tool. The…
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    UXmatters

  • Better Communication about UX Design

    pabini@uxmatters.com
    8 Apr 2014 | 12:54 am
    By Peter Hornsby Published: April 7, 2014 “The way many designers talk and write about user experience leads to a perception that design is largely subjective and does not have the same level of rigor as other disciplines.” I’ve recently found myself becoming increasingly frustrated by some of the language that the UX community uses in talking about design and in writing articles about design. As a community, UX designers are working hard to raise the profile of User Experience. Look around any UX site and you’ll see a stack of articles about how User Experience can do better, achieve…
  • Mapping User Journeys Using Visual Languages

    pabini@uxmatters.com
    8 Apr 2014 | 12:48 am
    By Shean Malik Published: April 7, 2014 “Journey mapping helps us to create a mental model of an experience that the user goes through to achieve a goal.” A user journey, or journey map, visualizes a path or flow through a Web site, application, or service experience—from a starting point to an end objective—based on the user’s motivations and experiences. Journey mapping helps us to create a mental model of an experience that the user goes through to achieve a goal. This valuable information lets us document and visualize existing paths that the user takes and, in turn, analyze and…
  • The Moderator’s Survival Guide: Handling Common, Tricky, and Sticky Situations in User Research

    pabini@uxmatters.com
    8 Apr 2014 | 12:45 am
    By Donna Tedesco and Fiona Tranquada Published: April 7, 2014 This is a sample chapter from Donna Tedesco and Fiona Tranquada’s new book, The Moderator’s Survival Guide: Handling Common, Tricky, and Sticky Situations in User Research. 2014 Morgan Kaufmann. Chapter 2: In the Trenches: Six Steps for Handling Situations “Once a session begins, you can follow six simple steps to figure out the best course of action when something unexpected, tricky, or sticky happens.” Once you’ve understood your role as the moderator and the different styles of moderating, you can start thinking about…
  • Communicating User Experience

    pabini@uxmatters.com
    8 Apr 2014 | 12:40 am
    By Igor Geyfman Published: April 7, 2014 “There’s another job that … often gets overlooked or neglected: effectively communicating all of the hard work that you’ve put into the design to the cross-functional team on which you rely to bring these interactions into reality.” You know that wonderful feeling when you’ve created the perfect prototype. You’ve done everything by the book. Personas, check. Customer-journey map, check. Task-flow analysis, check. Usability studies, check. You’ve dotted every user experience i and crossed every customer delight t. Now, it’s the moment…
  • Why Is It So Hard to Find Good UX People?

    pabini@uxmatters.com
    24 Mar 2014 | 1:24 am
    By Janet M. Six Published: March 25, 2014 Send your questions to Ask UXmatters and get answers from our experts—some of the top professionals in UX. In this edition of Ask UXmatters, our experts discuss why companies have so much difficulty finding good—let alone great—UX people; what makes a UX professional good or great; and what it takes for a company to deserve a good UX professional. In my monthly column Ask UXmatters, our UX experts provide answers our readers’ questions about a broad range of user experience matters. To get answers to your own questions about UX strategy,…
 
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    A List Apart: The Full Feed

  • This week's sponsor: Harvest

    The fine folks at A List Apart
    16 Apr 2014 | 9:48 am
    Have you ever billed hourly? A List Apart is brought to you this week by Harvest, a beautifully crafted time tracking tool for creative shops. Start a trial before the year slips away.
  • Style Guides On Parade

    The fine folks at A List Apart
    11 Apr 2014 | 9:00 am
    » Style Guides On ParadeIf you loved this week’s “Creating Style Guides” piece by Susan Robertson, you’ll thrill to Susan’s follow-up posting, on her personal site, of style guide links galore!
  • This week's sponsor: New Relic

    The fine folks at A List Apart
    10 Apr 2014 | 9:38 am
    Thanks to our sponsor, New Relic. New Relic helps web and mobile app developers improve app performance by showing you bottlenecks and making it easy to spot code bugs. Do your apps a favor, try New Relic.
  • Matt Griffin on How We Work: My Life with Email

    10 Apr 2014 | 5:30 am
    I’d like to take a moment to address something decidedly unsexy. We all do it. And it’s never pretty. You guessed it: I’m talking about email. No, I don’t mean responsive design approaches for email newsletter templates. Nope. Not even that much fun. I’m talking about reading and responding to that everyday, humdrum, never-ending stream of communication that flows through the inscrutable ether to your very own inbox. Staying in control of your life with email is a challenge (look no further than your friends’ triumphant cries of “inbox zero!”). When you run your own…
  • Easy Color Contrast Testing

    9 Apr 2014 | 5:30 am
    We have plenty of considerations to design for when crafting web sites. Web accessibility is not a new design consideration, but is still very important, no matter the size or speed of device we’re testing on. The Web Content Accessibility Guidelines (WCAG) tells us our content should be distinguishable and requires we “[m]ake it easier for users to see and hear content including separating foreground from background.” We know that our color contrast ratio should be 3:1 for non-decorative text, sized larger than 18-point or larger than 14-point if bold. Text smaller than that should…
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    LukeW | Digital Product Design + Strategy

  • UXIM: Choosing Which Mobile Experience to Build

    7 Apr 2014 | 5:00 pm
    In his Choosing Which Mobile Experience to Build talk at the UXIM conference in Denver CO 2014, Nate Schutta walked through deciding to design a native app, a mobile web app, or something in between. Here are my notes from his talk: Software engineering requires a number of trade-offs. How can you understand when to make native applications, Web-based apps, or a combination? Mobile devices are quickly surpassing laptops in terms of global share. By the end of 2015, global PC use will be at 30% of Internet usage. What happens when everyone has a smartphone? In the US, we've come very close to…
  • UXIM: How Do We Design Designers?

    7 Apr 2014 | 5:00 pm
    In his How Do We Design Designers? talk at the UXIM conference in Denver CO 2014, Jared Spool shared what companies need from designers and how schools can evolve to prepare them. Here are my notes from his talk: Design test: give a design candidate a poorly designed form and ask them to redesign it. The best designers will ask: "why do we need to ask this information?". They'll ask questions about the big picture. Other designers will focus on best practices and patterns, or what the technology allows us to do? This is a maturity ladder. You start with patterns, then understand technology,…
  • UXIM: Doing Pocket Research

    7 Apr 2014 | 5:00 pm
    In her Doing “Pocket Research” talk at the UXIM conference in Denver CO 2014, Cyd Harrell talked about how we can research deeper service design questions using mobile devices. Here are my notes from her talk: Potential product research questions: do people understand hamburger menu icons, are font sizes big enough on tablets? Will people buy on mobile? Classic usability methods will get you answers to these kinds of questions. Find the right participants: people who care about your tasks and have the right kind of device. Get between 5-8. Recruiting is 99% finding the right participants.
  • An Event Apart: SVG is for Everybody

    31 Mar 2014 | 5:00 pm
    In his SVG is for Everybody talk at An Event Apart in Seattle WA 2014, Chris Coyier walked through the current state of SVG and how Web designers and developers can use it on their sites today. Here are my notes from his talk: SVG can made from essentially anything "vector". You can learn the syntax but you don't need to. If you can open it in Illustrator, you can save it as SVG. SVG will never replace raster graphics (sets of pixels), it is good for icons, illustrations, diagrams, charts, logos, etc. SVG is not new -its been around since 1999. It was designed for the Web but coverage was not…
  • An Event Apart: Putting Your UI in Motion With CSS

    31 Mar 2014 | 5:00 pm
    In her Putting Your UI in Motion With CSS talk at An Event Apart in Seattle WA 2014, Val Head talked about the potential of CSS animations and how to use them effectively on the Web. Here are my notes from her talk: There used to be a trade-off between Flash (animations) and Websites (none). There was nothing in the middle. Transitions, transforms, and animations: why do we have three different things to move stuff around. Transforms can reposition things, scale them, rotate them, skew them in three dimensions and more. That's a lot of power. Transitions move things over time: set a beginning…
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    Jeffrey Zeldman Presents The Daily Report: Web Design News & Insights Since 1995

  • A List Apart № 393: Inventing & Documenting Design Patterns

    Jeffrey Zeldman
    8 Apr 2014 | 8:14 am
    A LIST APART Issue № 393 is about documenting design patterns with a style guide and creating new ones with the z-axis. Creating Style Guides by SUSAN ROBERTSON A style guide, also referred to as a pattern library, is a living document that details the front-end code for all the elements and modules of a website or application. It also documents the site’s visual language, from header styles to color palettes. In short, a proper style guide is a one-stop guide that the entire team can reference when considering site changes and iterations. Susan Robertson shows us how to build and…
  • Big Web Show № 116: The Difference Between Ideas and Products

    Jeffrey Zeldman
    27 Mar 2014 | 12:11 pm
    IN BIG WEB SHOW № 116 (“Everything Web That Matters”), I chat with Phillip Reyland and Roland Dubois, cofounders of Byte Dept., a NYC agency that designs and builds digital products for brands and agencies, and that created the popular Bike Department app for iOS. We discuss… Creating products for clients instead of yourself. Four strategies to apply to every product: experience strategy, platform strategy, mobile strategy, and integration strategy. Rethinking the mobile bike app: using data to predict whether a bike will be there when you get to it. The experience layer versus…
  • The Gory Details

    Jeffrey Zeldman
    27 Mar 2014 | 5:37 am
    SO MY DAD had another seizure—it’s been about six months since the last one; nobody knows what causes them or how to prevent them. It was 4:00 AM Monday morning. He fell heavily, like a sack of bricks, and cracked open his skull above his right eye. There was blood everywhere on the tiled floor of his bathroom, his wife Catherine says. Catherine called 911. She couldn’t do it from the phone in the bedroom; she went running through the house looking for a working portable phone. The ambulance came fast and he was rushed to Presbyterian Hospital in Pittsburgh, where he stayed overnight.
  • A Temporary Reprieve

    Jeffrey Zeldman
    24 Mar 2014 | 2:21 pm
    MY PHONE SHOWED three consecutive voicemails from my dad’s wife. I told myself, this can only mean one thing. Fortunately, it meant something else. You know your father is getting on in years when a fall and bleeding and a hospital stay are good news.
  • Achieving Empathy for Institutions with Anil Dash

    Jeffrey Zeldman
    21 Mar 2014 | 3:55 pm
    IN BIG WEB SHOW № 115 on Mule Radio, I talk with Anil Dash, a hugely influential entrepreneur, blogger, and web geek living in NYC. Things we discuss include: How government, media, and tech shape the world, and how we can influence them in turn. Our first meeting at SXSW in 2002. How selling CMS systems teaches you the dysfunction at media companies and organizations. Working for the music industry at the dawn of Napster. RFP-EZ. The early days of blogging. Designing websites for the government—the procurement problem. If we’re pouring all this time into social media, what do we want…
 
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    Keith Instone

  • UX Tips Toledo region conference, April 24

    Toledoan
    21 Mar 2014 | 4:18 pm
    I am organizing another Rosenfeld Summit virtual conference in the Toledo area. After doing a survey of local folks early in 2013 and finding that "virtual training" was the top need, I organized the 31 UX Tips virtual conference in May of 2013. I have also encouraged others to host Rosenfeld virtual events in the area. It is a good way to get the local community together, enjoy top-notch speakers, at a very low cost. I still need sponsors for the April 24 event. Let me know if you are interested, or if you want to recommend a company for me to contact. Blog topics: UXTR
  • User Experience Research-Practice Interaction

    Presenter
    16 Mar 2014 | 11:31 am
    Here is the presentation that I did at the Connecting Dots conference on Saturday, March 15th. User Experience Research-Practice Interaction (at Connecting Dots) from Keith Instone The presentation was based on the paper that I wrote for the conference, plus what I learned during the first day+ of the conference. I added and deleted things once I was there.Blog topics: uxrpi
  • UXRPI at Connecting Dots

    UXer
    3 Mar 2014 | 7:19 am
    I will be doing a presentation about user experience research-practice interaction (aka UXRPI) at the AIGA Design Educators conference Connecting Dots (March 14-15, 2014, Cincinnati, Ohio). Even though I am not a design educator, I thought it was worth proposing something to help find connections between the HCI researchers and User Experience practitioners, who I have been hanging out with, and design educators, who are asking questions about "what constitutes appropriate and effective research." And the conference is nearby, in Ohio. Preparing for the session means writing a paper (version…
  • UX Career Development

    UXer
    7 Jan 2014 | 1:50 pm
    I volunteered to be a part of the UXPA 2014 conference organizing team. I am helping Alberta Soranzo with the "Career development" topic, which means I will be part of a team that encourages submissions, manages reviews, and helps form this part of the program. I need your help! Read over the Career Development topic description and consider submitting something. The deadline is January 31st. Note that there are many types to choose from, such as presentations, panel, posters, and tutorials. Help spread the word to others. Look for the UXCareerDev tag on social media and pass on things of…
  • UXPA 2013 Idea Market

    UXer
    23 Dec 2013 | 12:33 pm
    I hosted an Idea Market about User Experience Research and Practice at the UXPA 2013 conference in DC on July 11th. Another event in the series exploring the challenges and solutions to the research-practice gap in UX. Idea Markets are informal, discussion-oriented events. I has some space to put up info to announce the topic. Some people came by and left comments at random times, but most of the activity was during a special session for idea markets: a break in the regular program. We had up to 8 people talking at once and a few people were recruited to participate as certain topics came up.
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    Putting people firstPutting people first

  • Maybe the Voice of the Customer isn’t

    Experientia
    12 Apr 2014 | 1:44 am
    Criticizing Voice of the Customer (VOC) programs is like speaking out against motherhood and apple pie, writes marketing consultant Ron Shevlin. Yet, he says, there are (at least) two problems with the “voice of the customer” that many marketers don’t take into consideration: 1. It’s not really the customer’s voice. The prompts included in survey questions may or may not reflect what respondents really think or what they’ve done. They often select a prompt because it most closely matches the answer they want to give. Given the opportunity, they might describe it differently. If…
  • Ethnography in action at Wells Fargo

    Experientia
    9 Apr 2014 | 3:16 am
    Only a few years ago, the corporate view of retirement planning at San Francisco-based Wells Fargo Bank tended to focus on dollars and cents — how much an individual needed to invest, by when and for how many years,” write Julien Cayla, Robin Beers and Eric Arnould, authors of the article “Stories That Deliver Business Insights,” in the Winter 2014 issue of MIT Sloan Management Review. This segmentation did not account for context such as whether a person was inclined to think about long-term financial goals. “As part of an ethnographic project commissioned by the bank, researchers…
  • Tell me a story: augmented reality technology in museums

    Experientia
    9 Apr 2014 | 3:02 am
    Museums around the world today face the challenge of increasing and maintaining visitor numbers, especially with younger audiences. A fall in visitors is seen by most as a negative outcome, both financially and in terms of wider social and educational impact. It can happen due to a range of factors, but one of the most important is that museums can often find themselves competing with the products of the entertainment industry, which at its heart is in the business of telling a good story. The EU-funded Chess project (a shorter name for the much longer Cultural Heritage Experiences through…
  • [Book] A Web for Everyone: Designing Accessible User Experiences

    Experientia
    8 Apr 2014 | 12:47 am
    A Web for Everyone: Designing Accessible User Experiences by Sarah Horton & Whitney Quesenbery Rosenfeld Media, 2013 288 pages In their new book, A Web for Everyone: Designing Accessible User Experiences, Sarah Horton and Whitney Quesenbery make a case for accessibility that begins and ends with people. “We believe that great design starts by thinking about how to make products work for everyone.” The book is a great resource for those trying to implement accessibility measures without making sacrifices that compromise design or innovation. In this excerpt, you’ll meet…
  • Behavioral approaches to product innovation at the Base of the Pyramid

    Experientia
    30 Mar 2014 | 3:50 am
    Alexandra Fiorillo, Principal of GRID Impact, writes that if we want to achieve full financial inclusion, we cannot simply offer more financial products and services to more people and hope they need, want, like, and use them. Instead, she writes, we should spend the necessary resources to ensure our products and services work for clients by doing two things: 1. Design products that meet the needs, desires, and preferences of our clients by collaborating with them on the design and delivery of these products. 2. Help our clients follow-through with the intentions and goals they have for their…
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    Reaction!

  • New York Noir

    16 Apr 2014 | 8:32 am
    A "mainly hyperlapse journey through New York City - with a monochrome and selective colour treatment" from Geoff Tompkinson:
  • Street typography

    16 Apr 2014 | 8:20 am
    Tom Williams captured this short film of two road painters (nay, road artists) at work. (Note the lack of stencils/chalk outlines. They create each letterform by eye...in a single take!) [via swissmiss]
  • Realistic Mario: Brick Block

    16 Apr 2014 | 7:52 am
    In this video(game) promoting The Pete Holmes Show, "stuff" gets real for Mario and Luigi:
  • Volvo's Inflatable Child Seat Concept

    15 Apr 2014 | 7:14 am
    Most child safety seats are bulky, hard to move and tedious to mount...but not Volvo's inflatable child seat:
  • 3D on the Rocks

    15 Apr 2014 | 7:02 am
    3D Rocks are "beautiful ice creations...forged with the latest 3D technology" from Suntory Whisky:
 
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    Subtraction.com

  • New York Numbers

    Khoi
    16 Apr 2014 | 3:28 pm
    Advertising copywriter Nick Dilallo takes pictures of interesting numbers he finds throughout New York City and posts them to his Instagram account. Personally, my favorites are all of the aging, weathered sans-serif numbers in the Modernist style. This one is not so vintage, but I think it’s fantastic: I asked Nick what inspired this project;…
  • Weather Underground Redesigns

    Khoi
    16 Apr 2014 | 11:37 am
    Earlier this week, 19-year old(!) weather site Weather Underground launched its biggest ever redesign. I make note of it here because I’ve been visiting this resource on a daily basis for at least fifteen years; it’s been an integral part of my morning routine for as long as I can remember, and I’m very grateful…
  • Sketch 3 Released

    Khoi
    15 Apr 2014 | 2:11 pm
    Following up on my post from a few weeks ago, Sketch 3 was released yesterday. This video from Bohemian Coding provides a pretty comprehensive overview of the app, and it has a winning soundtrack, to boot. Version 3’s debut also occasions a free episode of Rafael Conde’s SketchCasts that focuses on what’s new. And designer…
  • Car UX

    Khoi
    15 Apr 2014 | 11:24 am
    Automotive user experience design is a field that seems poised to change dramatically in the coming decade as the “Internet of things” invades car interiors. To that end, user experience designer Min Seung Song is collecting images of the user experience details of contemporary automobiles. It’s a fascinating survey of the relative sameness of auto…
  • New York City’s Lost Type District

    Khoi
    14 Apr 2014 | 11:26 am
    A nifty bit of detective work from Tobias Frere-Jones. I was able to plot out the locations for every foundry that had been active in New York between 1828 (the earliest records I could find with addresses) to 1909. All of the buildings have been demolished, and in some cases the entire street has since…
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    Veerle's blog

  • Chineasy illustrations by Noma Bar

    Veerle Pieters
    11 Apr 2014 | 9:24 am
    Chinese is a hard language to master so that is why Taiwanese artist Shao Lan has developed ‘Chineasy’, a method which allows non-chinese readers to learn the written language by understanding the basic letter-form and meaning in a visual manner. The Israeli master of simplistic illustrations that have a double meaning Noma Bar created the visuals to help you understand the Chinese characters. The New Way to Read Chinese Noma Bar has designed a unique set of illustrations that are engaging and delightful, and offer a glimpse into the wonder of the Chinese language and culture. These…
  • Tour of Flanders by Neil Stevens

    Veerle Pieters
    10 Apr 2014 | 8:18 am
    Lovely new work illustrating the Tour of Flanders, one of the 5 monuments of European cycling.via Neil Stevens
  • Koppenberg - Jered Gruber

    Veerle Pieters
    10 Apr 2014 | 8:16 am
    Spectacular shot of the legendary ‘Koppenberg’ a few hours after the race at sunset. Taken by my friend Jered Gruber.via Jered Gruber
  • Spiral - nihilisten

    Veerle Pieters
    10 Apr 2014 | 7:47 am
    Fabulous!!via nihilisten
  • Every Mountain

    Veerle Pieters
    10 Apr 2014 | 7:08 am
    Wonderful style and colors.via Brian Miller
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    UIE Brain Sparks

  • Designing Infographics & Data Visualizations

    Adam Churchill
    4 Apr 2014 | 11:05 am
    Do you know what story you’re trying to tell with that data? And secondarily, how do you create a visualization that effectively communicates that story? Find out if you’re on the right track with Noah Iliinsky. In our next virtual seminar, Designing Infographics & Data Visualizations, he’ll help you identify the information needs of your audience, figure out the right story, and showcase it through user-friendly designs tailored to your audience. Draw from the science of cognitive perception to make design decisions based on user behavior. You’ll learn how to…
  • Sarah Horton and Larry Goldberg – Discussing CVAA

    Sean Carmichael
    4 Apr 2014 | 7:15 am
    [ Transcript Available ] If you work in media broadcasting or telecommunications you have probably heard of the U.S. legislation called CVAA, shorthand for the 21st Century Communications and Video Accessibility Act. This law, signed by President Obama in October 2010, seeks to ensure that accessibility requirements keep pace with advances in communication technologies. Like most legal documents, CVAA is difficult to decipher. It’s difficult to extract the key points and determine what actions we need to take. Lucky for us, Larry Goldberg is here to help. Larry was co-chair of the Video…
  • UIEtips: Becoming a UX Unicorn in 5 Easy Steps

    Jared Spool
    2 Apr 2014 | 12:30 pm
    Lately there’s all this talk of UX unicorns. Have you found them? Are you trying to nurture them? Are you hoping to be one? Research shows there’s a strong correlation between UX Unicorns and the UX skills they acquire and hone.  Read about the five ways you can become a UX unicorn. Here’s an excerpt from the article: We call them unicorns because they are supposed to be mythical creatures-something that doesn’t exist in the real world. That’s how the nickname came about. Yet, over the past couple of years, we’ve started meeting people who fit the description of a UX…
  • UIEtips: Why Lean UX?

    Jared Spool
    26 Mar 2014 | 10:42 am
    In today’s UIEtips, we reprint an article on the debate and discussion surrounding Lean UX. Some have seen it as a condemnation of extensive documentation while others have said it’s a rebranding of techniques they’ve been practicing for years. In this excerpt from Lean UX: Applying Lean Principles to Improve User Experience, authors Jeff Gothelf and Josh Seiden lay out their rationale for why Lean UX is something new and why it’s important now. Here’s an excerpt from the article: Working in software, designers faced new challenges. We had to figure out the grammar of this new…
  • UIE’s All You can Learn, a library of the skills and techniques you need to create great design

    Adam Churchill
    25 Mar 2014 | 7:44 am
    When design teams think about their project work, part of that process is identifying skills that the entire team will need, or techniques and abilities that one or more contributor may need to “bump up.”  It’s all here.  You now have at your fingertips an extensive collection of the best thinkers, showing you how to do things new and different—things you can immediately bring to your work. Creating over 160 presentations on all things UX in a library that works well for designers took some time.  But that was absolutely time well spent. We’re excited about All You Can Learn, the…
 
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    Cone Trees

  • UI Pattern Libraries for the Enterprise- What. Why. How & the Difference From a Style Guide

    ConeTrees
    15 Apr 2014 | 2:02 am
    Status: Work in progress (what is this?) What is a UI pattern? If you break a website or application down from a user interface perspective, you will end up with a bunch of user interface components that are used again and again throughout it. A user interface pattern is called so because that pattern can be used repeatedly to solve a particular design problem. Examples of UI patterns 1. Accordion- An accordion can be used to display information when there are too many items to fit in a limited space without overwhelming the user. 2. Step indicator- A step indicator is used in screen flows to…
  • A New Cone Trees Communication Style

    ConeTrees
    9 Apr 2014 | 8:03 pm
    Status: Work in progress Why? I’d like to announce a change in my communication style for Cone Trees. It’s probably something that does not exist at the moment, not that I am aware of. I’ve been busy with work and writing music and spending time with loved ones which has had me writing a lot less frequently as I did on Cone Trees. At the same time, there is so much knowledge for me to share with the UX community to help you work better. This is what prompted me to create a new communication style. I call it Lean Collaborative Communication The change is going to be me posting…
  • Video- Khoi Vinh on Grids for Web Design

    ConeTrees
    4 Dec 2013 | 4:57 am
    In this short video, Khoi Vinh, the ex-Design Director at NYTimes.com for 4½ years, talks about using grids for web design to bring order, logic and law as a framework while boosting its aesthetic power at the same time. He talks about how comic books inspired him to work with grids. Khoi Vinh is author of the book, Ordering Disorder: Grid Principles for Web Design
  • Video- Designing by Understanding Human Perception and Cognition

    ConeTrees
    21 Oct 2013 | 10:41 pm
    In this session, Alex Faaborg provides an in-depth look at human perception and cognition, and its implications for interactive and visual design. The human brain is purely treated as an information processing machine, and the audience will be taught its attributes, its advantages, its limitations, and generally how to hack it. While the content will provide a deep review of recent cognitive science research, everything presented will also be grounded in example design work taken from a range of Google applications and platforms. Specific topics include: edge detection, gestalt laws of…
  • Next Gen Touchscreen Interface- Seamless Data Transfer Between Real and Virtual Worlds

    ConeTrees
    1 May 2013 | 7:27 am
    Fujitsu Laboratories has developed a next generation user interface which can accurately detect the users finger and what it is touching, creating an interactive touchscreen-like system, using objects in the real word. They think paper and many other objects could be manipulated by touching them, as with a touchscreen. This system doesn’t use any special hardware, instead it consists of just a device like an ordinary webcam, plus a commercial projector. Its capabilities are achieved by image processing technology. Using this technology, information can be imported from a document as…
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    cloverleafllc

  • Elementos a considerar al elegir el mejor Urólogo

    admin
    31 Mar 2014 | 8:03 am
    Urólogо еѕ un tiрo dе eѕpeciаlіѕtа еn mеdісina que tіеne lа preрaraсіón еѕрeсífica y la informaсіón dеl dіаgnóstісо у еl trаtаmіеnto dе lоs рroblemaѕ idеntіfіcadoѕ cоn el tractо urinarіо еn аmbоѕ сhicos y muјerеs dе tоdаѕ…
  • Punto por lejos el más pertinente para pensar antes de seleccionar un Oftalmólogo

    admin
    28 Mar 2014 | 8:54 am
    Son muсhаѕ lаѕ etаpaѕ de la vida еn lа quе hаy que acudіr а cita con еl oftаlmólоgo pаrа un exаmеn minuсioѕo de lоs oјoѕ. Tan рrоnto cоmo un rеcién nacidо еs rеvіѕаdо у еvaluаdo рor suѕ dосtorеs, у eѕtоѕ nоtаn que algо nо аndа bіen соn ѕuѕ…
  • Consejos sobre cómo conseguir the n’t psicólogo cualificado y asequible

    admin
    27 Mar 2014 | 6:45 am
    Supрoѕ quе ustеd еstá en buѕca dе not рsісólogo bravissіmo еntrenаdо y mіnuѕ еxрeriеnсіа spea vez quierа penѕаr vіsіtаn SupеrPаgіnaѕ. Aquí obtеndrá unа nómіnа сomplеtа ѕіgnіfiant algunos ѕіgnifіаnt lоѕ рrinсipal рrofеѕіonalеs p ѕаlud dоnt…
  • La manera de conocer un buen Otorrinolaringólogo

    admin
    26 Mar 2014 | 12:56 am
    Lа сuriоѕа y рeсulіаr рalаbrа оtоrrіnоlaringologo рuedе pаrecеr unа eѕpeсie dе trabalеnguаѕ аl рrіnсiрio, рero еn rеalidаd sе trаtа dеl nоmbrе dе un espесіаlіѕtа médісо del que, quіzáѕ, nо соn muсha frеcuenсiа ѕe…
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    Everyone's Blog Posts - HFI Connect

  • CXA and the Changing Direction of Usability

    Human Factors International
    2 Apr 2014 | 10:30 am
    CXA and the Changing Direction of Usability by Jim Garrett What drives any top-level professional is the desire to know more and more about their chosen field. Our CUA of the Month, Stanley Brown, is a prime example of this drive for excellence. Stanley started out as a systems engineer for ten years and then wanted to understand more about the end users. So he got a Bachelor’s degree in graphic design to understand the look and feel for the frontend and the backend design. Then he got his Master’s degree in computer integration as he wanted to talk to the users and pick their brains to…
  • Author Interview - Part 3 - Institutionalization of UX: A Step-by-Step Guide

    Human Factors International
    19 Mar 2014 | 8:29 am
    In depth interview with HFI Founder & CEO, Dr. Eric Schaffer on his 2nd edition of his ground breaking UX Practice book featuring HFI Global Head of Technical, Apala Lahiri, co-author. http://uxpractice.com/
  • Secrets of an Intuitive Interface

    Human Factors International
    7 Mar 2014 | 8:54 am
    A Look At How Companies Try To Create A Good User Experience by Steve Fleming Originally printed in the March/April 2014 print edition of iPhone Life Magazine. Reprinted here with permission. You may have asked it when trying to use an app on your phone: “Why can’t I just…?” Or maybe you’ve even complained, “This isn’t intuitive,” or “That’s not usable.” Your frustration is speaking to the fact that the app doesn’t do what you want it to do, or doesn’t work the way you want it to work. But you probably don’t notice all the instances an app does work the right…
  • Championing UX in the Operating Room

    Human Factors International
    3 Mar 2014 | 11:30 am
    Championing UX in the Operating Room By Jim Garrett There is much in the news these days about the healthcare system and all the changes going on. There is another change going on right inside the hospitals which isn’t making headlines, but is critical to the lives of the people being cared for, and those who care for them. Enter Alyce Green, our Certified Usability Analyst of the month. Alyce is the User Experience Manager at Stryker. Stryker is one of the world’s leading medical technology companies and is dedicated to helping healthcare professionals perform their jobs more efficiently…
  • Author Interview - Part 2 - Institutionalization of UX: A Step-by-Step Guide

    Human Factors International
    3 Mar 2014 | 9:23 am
    Author Interview - Part 2 - Institutionalization of UX: A Step-by-Step Guide Part 2 of 3 - In depth interview with HFI Founder & CEO, Dr. Eric Schaffer on his 2nd edition of his ground breaking UX Practice book featuring HFI Global Head of Technical, Apala Lahiri, co-author. Learn More at; http://uxpractice.com/
 
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    New UI design patterns in the Patternry library

  • Color Scheme

    7 Apr 2014 | 3:57 pm
    Written by Janne Lammi This pattern contains the main color scheme for Patternry. You can use this pattern as a template when creating your company style guide / pattern library with Patternry. Just sign up if you haven’t already, add this pattern to your library, create a copy of it and customize to make it fit your needs.
  • Typography

    9 Oct 2013 | 1:23 pm
    Written by Janne Lammi This pattern contains typography guidance for Patternry. You can use this pattern as a basis when creating a typography part of your company style guide. Just "sign up(Sign Up)":https://patternry.com/accounts/signup/ if you haven't already, add this pattern to your library, create a copy of it and customize to make it fit your needs. P.S. To see the HTML example in full size, click on the "Show preview in new window"-link below.
  • Accordion

    1 Dec 2012 | 3:05 am
    Written by Janne Lammi An accordion is a grouped set of collapsible panels that the user can open and close by hovering on or clicking on the title of a specific panel. Accordion allows organizing the content into logical, titled sections in a space-saving way. Accordions usually work best when the user can have only one section open at a time and each section is independent from each other. When the panels provide parallel context (for example search filters), allowing user to have several sections visible simultaneously might be a good idea. *Note:* To make the example accordion work you…
  • Navigation List

    18 Apr 2012 | 11:27 am
    Written by Janne Lammi Navigation list provides a simple and easy way to build groups of navigation links with optional headers. They're best used in the sidebars of a Website/Web app.
  • Multicon-page pagination

    18 Apr 2012 | 11:07 am
    Written by Janne Lammi When there are too many search results to comfortably fit on a single page, split the results into separate pages. Let the user to navigate between pages using a pagination control. The ultra simplistic and minimally styled pagination example here is inspired by Rdio. The large block is hard to miss, easily scalable, and provides large click areas.
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    Konigi

  • Studio Breaks: Sunny Day Session

    jibbajabba
    16 Apr 2014 | 3:34 pm
    This is a new thing I'm doing. During work breaks I'm mixing and recording. I'm rediscovering DJing and realizing how much I've missed it, so I'm making it part of my life again as a bedroom/studio DJ. This is my first baby step in. Be gentle. Headphones on? Let's go. Sunny Day Session by Konigi on Mixcloud
  • Cloudwash: Washing machine prototype by Berg

    jibbajabba
    28 Feb 2014 | 8:50 am
    I love Berg's demo of their Cloudwash smart washing machine concept. The company created the prototype to demonstrate how a smart networked appliance might be better designed. The video provides an excellent walkthrough of their design process. They simplify the face, which consisted of many controls for dedicated functions, reducing that to "high value functions" only. More functionality is accessible via a smart phone app, which also integrates the device with services such as warranty and supplies management and purchasing. I haven't been very interested in the current offerings of smart…
  • Ridley Scott Demystifies the Art of Storyboarding

    jibbajabba
    17 Feb 2014 | 10:09 am
    Ridley Scott, director of Alien and Blade Runner, talks about the importance of fast thumbnail sketching and storyboards in helping him make movies. Scott discusses how storyboards help him capture the imagery of scenes, and how talking through storyboards prepare the creative team by establishing a direction for what they intend to create. Read more at the article on Open Culture. Via Ian Smile.
  • First Time User Experiences

    jibbajabba
    6 Feb 2014 | 12:14 pm
    First Time User Experiences is a showcase of new user experiences and onboarding flows, created by Krystal Higgins. See also Higgins' article on First time user experiences in mobile apps. Via Leon
  • UYI User Interface library

    jibbajabba
    6 Feb 2014 | 11:18 am
    Use Your Interface (UYI) is a showcase of interface and interaction transition design curated by Josh Davey.
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    The UX Booth

  • What Testing Won’t Tell You

    Lynsey Thornton
    25 Mar 2014 | 6:30 am
    Just like their real-life counterparts, our relationships with digital products and services have a tendency to change, to mature over time. So when the UX team at Shopify sought to improve the product’s onboarding process—one that normally takes several days or weeks to transpire—we chose to employ a rather unusual approach. My story begins with a question: what do users think and feel while setting up an online store? Upon joining Shopify last year, I immediately set about finding the answer. As I quickly learned, it’s certainly a more daunting task than purchasing an item…
  • WYSIWYG Round Up

    Marli Mesibov
    18 Mar 2014 | 6:30 am
    WYSIWYG editors, structured content, in-line editing… lately, these words are everywhere. The conversation surrounding what content management systems and their accompanying WYSIWYG editors do, could do, and should do is a complex one. Rather than offer a clear solution—and trust us, if one existed we would share it—we’re following the conversation so that other UX designers can see where it all began, and hopefully join in. It’s a conversation that’s going on, predominantly led by Karen McGrane, and I think it would be interesting to lead readers down the path:…
  • Designing Digital Strategies, Part 1: Cartography

    Sofia Hussain
    3 Feb 2014 | 6:30 am
    As digital products and services come to comprise an increasingly important part of our everyday life, the division between the digital and the physical begins to blur. We can, for instance, see a washing machine on TV, read reviews of it online, purchase it on our phone, and have it installed by our local shop—all without leaving our computer. The sum total of these processes functions as a single, continuous experience. Designers can more prudently frame the experiences they create by incorporating ecosystem thinking into their process. In 2011, the newly appointed CEO of Nokia,…
  • Realizing Empathy, Part 1: Art

    Seung Chan Lim
    21 Jan 2014 | 6:30 am
    For as long as I can remember, I’d considered art to be the antithesis of design. But after spending four years studying both the visual and performing arts, I’ve come to recognize how prejudiced this point of view was. I’ve realized that by incorporating art into our lives we can not only develop our own empathy but also rethink the ways in which design can impact the lives of others. My story begins over a decade ago. From 1999 to 2008 I worked at MAYA Design, taking part in commercial human-centered design projects and research into the future of human-computer interaction. The…
  • Notification Design Strategies

    Katharine Bierce
    10 Dec 2013 | 6:30 am
    If your inbox is anything like mine, it’s littered with unwanted notifications from companies begging for attention. Gmail has done a great job of making it easy to separate important messages from automated notifications; however some organizations refuse to make it easy to control the emails we receive. What can notification designers do to make things right? Interacting with most websites is simple: we sign up, we sign in, and, occasionally, we give websites a bit of our time and attention. Maybe we share a preference or two. In return, those sites provide us with not only useful…
 
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    UX Passion - UX design agency

  • Usability: Interaction with the user – Part 2/2

    Darko Čengija
    11 Apr 2014 | 3:17 am
    Explaining the task Now is the time to explain what needs to be done. The task itself should be concise and easily understandable – for example, “Using the Vodafone website, find where you can choose tablet devices and buy the one that would suit your needs the most.” If this needs further clarification, feel free to explain anything. Just before the start, ask the participant to repeat the task in their own words. This is a very important check. It might be that what they say isn’t really what they’ve been asked to do. In that case, politely explain again what…
  • Usability: Interaction with the user – Part 1

    Darko Čengija
    4 Apr 2014 | 3:14 am
    First contact Ensure that all participants have your phone number so they can call in case they can’t find you. Ideally, it should be a phone number of one of your colleagues so that you won’t have to answer the phone during a session. Some participants may be nervous about testing, and this feeling can be especially intense if they’re late for a session. Make sure you explain that they have nothing to worry about, and that running a bit late is not a problem – any stress unrelated to the website testing could distort your findings. Even if problems occur during the…
  • Usability: Where should the tests be held?

    Darko Čengija
    27 Mar 2014 | 3:58 am
    User’s premises You should go to the user’s location if the context (environment) in which the website is being used is an important part of the flow. An example of this might be a store in which sales agents work with customers and have to deal with various requests very quickly. It’s hard to replicate that situation anywhere else, and testing the user outside that stressful environment won’t give you the valuable feedback you need. The downside of this is that all you can do is take notes and perhaps record the sound, but any other means of capturing the user’s…
  • Usability: Recruiting participants for usability testing

    Darko Čengija
    20 Mar 2014 | 5:08 am
    Two ways to find them There’s more than one way to find participants for testing. You can simply ask people you know to do you a favour and spend an hour going through the website. They shouldn’t have been involved in its creation in any way. If they haven’t been and they fit the criteria for the intended users, this should work out just fine. The opposite approach is to hire an agency that specializes in finding people according to certain criteria, such as ‘older than 29′, ‘unemployed’, ‘has pets’ – whatever is relevant to the…
  • We are ready to set the studio on fire!

    Antun Debak
    14 Mar 2014 | 4:22 am
    It has to start somehow Looking back at our own business, we started as most small studios do – from our garages and small apartments (in a different part of the country), to the apartment we shared together as co-founders, and later on to the first “official” office space we shared with our first employee outside the co-founding trio. We worked in that same place for more than 2 years. We’ve grown from 4 to 11 people in that period. We created some great stuff over there. But we also had a lot of personal and professional issues, which left their mark on the overall…
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    Cre8pc, by Kim Krause Berg

  • Conversions Web Design Presentation

    cre8pc
    31 Mar 2014 | 3:11 pm
    My presentation at Pubcon New Orleans was well attended and popular.  If you would like to see the slides from my talk, visit Conversions Web Design
  • Persuasive and Conversions Web Design Pubcon New Orleans

    cre8pc
    5 Mar 2014 | 1:30 pm
    Attendees at this year’s PubCon New Orleans interested in improving their website design, increasing conversions, and sending “We are Awesome” signals to search engines can attend my talk on Wednesday, March 19 at 11:45. Persuasive and Conversions Web Design Whether you have an established website, are launching a new one or seeking ideas for a redesign, how do you know what works best for increasing conversions? Does user experience design interfere with your search engine marketing strategies? What design changes can you make now that will bring an instant conversions…
  • Somewhere on CNN is a News Site

    cre8pc
    5 Mar 2014 | 11:46 am
    As more and more news sites devote their top stories to leads they find from People magazine, the only other sign of desperation is advertising out the wazoo. Case in Point
  • A Touch of UX in Austin, Texas Riding Into Town

    cre8pc
    16 Dec 2013 | 4:22 pm
    Pubcon continues to deliver affordable one-day conferences and I’m excited to be speaking at the next one in Austin, Texas in January 2014. I like to make my talks fun, fascinating and informative.  I’d love to meet you and welcome you to sit in for my presentation on Tuesday, January 28, 09:20a – 10:20a  at the Pubcon Regional Austin Conference Usability Conversion Tactics Usable websites offer great user experiences, and great user experiences lead to happy customers. On the flip side, a poorly designed site means frustrated users and higher bounce rates. This session…
  • Free Download: Holiday Conversions Tips

    cre8pc
    21 Nov 2013 | 12:24 pm
    Still looking for last minute ideas to increase your ecommerce sales?  Fresh ideas? Are you sure you covered every possible persuasive design angle for your holiday promotions? This past Tuesday Shawna Seigel interviewed me during her regular show, eCom Experts.  In addition to the suggestions and examples from the broadcast, I offered a free Holiday Conversions Tips free document download. Listen to the Podcast You can listen to the entire show: E commerce Site Conversions and Providing a Holiday Conversion Checklist Free Checklist The free checklist comes in 3 formats for immediate FREE…
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    UX Movement

  • Why Users Fill Out Less If You Mark Required Fields

    anthony
    15 Apr 2014 | 9:58 am
    Are most of your users skipping the optional fields on your form? You might not need that extra information, but having it could help you learn more about users and give them a better experience. If you want more users to fill out the optional fields on your form, avoid marking required fields and mark optional ones only. Research shows that most users approach forms with “voluntary over-disclosure” behavior. This means that they regularly offer more information than required even when they’re told that doing so is voluntary. This contradicts the traditional assumption that users…
  • Do’s and Don’ts of Using Light Typefaces

    anthony
    8 Apr 2014 | 6:46 am
    Typefaces come in different forms. The most common forms seen on the web are regular, bold and italic. But there’s an up-and-coming typeface that designers should use on their user interfaces more often. When used correctly, light typefaces can give you a clear and beautiful effect on your text. However, when used wrong, it can make your text hard for users to read. Here are some do’s and don’ts for using light typefaces. Do Use it to Enhance Contrast Between Headings & Body Text When headings and body text don’t have enough contrast from each other, they can clash. A heading and…
  • Readability of the New Nutrition Label

    anthony
    1 Apr 2014 | 7:50 am
    Nutrition labels have looked the same for decades. But the FDA plans to redesign them to make them easier to read. By comparing the old and new nutrition labels, you can see why the new design is faster to scan and easier on the eyes. Increasing Text Size Increases Visual Acuity Notice how the title, calories and servings are the first information pieces you see when you look at the new nutrition label. This is because they are the largest text in its space. When you increase the size of a text in relation to the text around it, you increase the user’s visual acuity for the larger text.
  • Light Resume: Easy on the Eyes and Your Printer

    anthony
    24 Mar 2014 | 9:30 am
    Your resume only has six seconds to make an impression when you apply for a job. Eye-tracking research shows that this is the average time a recruiter spends reviewing each resume they get. If recruiters can’t scan the key data points of your resume within those six seconds, it isn’t going to get another look. Recruiters experience higher cognitive loads and greater visual fixations when reviewing a cluttered resume. In the recruiter’s eyes, a resume that’s hard to read is not a professional one. It’s important to make a positive first impression and a clear, professional resume is…
  • 5 Design Techniques to Incite User Emotion

    Sylvia MLewis
    5 Mar 2014 | 1:01 pm
    For years, designers have focused on traditional design factors such as meeting web standards, organizing navigation, choosing layouts and fonts. However, the design world has evolved and inciting user emotion is more possible than ever. Designers can now create user interfaces that give users a complete experience by not only meeting their needs or presenting them with beautiful aesthetics, but offering them something more that touches their emotion. Here are some ingredients you can use to spice up your UI and deliver an emotional and mind-blowing user experience. Add Personality with…
 
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    Cone Trees

  • UI Pattern Libraries for the Enterprise- What. Why. How & the Difference From a Style Guide

    ConeTrees
    15 Apr 2014 | 2:02 am
    Status: Work in progress (what is this?) What is a UI pattern? If you break a website or application down from a user interface perspective, you will end up with a bunch of user interface components that are used again and again throughout it. A user interface pattern is called so because that pattern can be used repeatedly to solve a particular design problem. Examples of UI patterns 1. Accordion- An accordion can be used to display information when there are too many items to fit in a limited space without overwhelming the user. 2. Step indicator- A step indicator is used in screen flows to…
  • A New Cone Trees Communication Style

    ConeTrees
    9 Apr 2014 | 8:03 pm
    Status: Work in progress Why? I’d like to announce a change in my communication style for Cone Trees. It’s probably something that does not exist at the moment, not that I am aware of. I’ve been busy with work and writing music and spending time with loved ones which has had me writing a lot less frequently as I did on Cone Trees. At the same time, there is so much knowledge for me to share with the UX community to help you work better. This is what prompted me to create a new communication style. I call it Lean Collaborative Communication The change is going to be me posting…
  • Video- Khoi Vinh on Grids for Web Design

    ConeTrees
    4 Dec 2013 | 4:57 am
    In this short video, Khoi Vinh, the ex-Design Director at NYTimes.com for 4½ years, talks about using grids for web design to bring order, logic and law as a framework while boosting its aesthetic power at the same time. He talks about how comic books inspired him to work with grids. Khoi Vinh is author of the book, Ordering Disorder: Grid Principles for Web Design
  • Video- Designing by Understanding Human Perception and Cognition

    ConeTrees
    21 Oct 2013 | 10:41 pm
    In this session, Alex Faaborg provides an in-depth look at human perception and cognition, and its implications for interactive and visual design. The human brain is purely treated as an information processing machine, and the audience will be taught its attributes, its advantages, its limitations, and generally how to hack it. While the content will provide a deep review of recent cognitive science research, everything presented will also be grounded in example design work taken from a range of Google applications and platforms. Specific topics include: edge detection, gestalt laws of…
  • Next Gen Touchscreen Interface- Seamless Data Transfer Between Real and Virtual Worlds

    ConeTrees
    1 May 2013 | 7:27 am
    Fujitsu Laboratories has developed a next generation user interface which can accurately detect the users finger and what it is touching, creating an interactive touchscreen-like system, using objects in the real word. They think paper and many other objects could be manipulated by touching them, as with a touchscreen. This system doesn’t use any special hardware, instead it consists of just a device like an ordinary webcam, plus a commercial projector. Its capabilities are achieved by image processing technology. Using this technology, information can be imported from a document as…
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    Baymard Institute

  • Users Overlook Store Pickup When Not Presented as a Shipping Option

    Christian Holst
    1 Apr 2014 | 11:31 pm
    With 33% of abandoned carts being due to extra costs added during checkout, shipping is clearly still a weak point of e-commerce (Baymard 2013). It should therefore come as little surprise that Store Pickup is becoming an increasingly important feature in e-commerce, with as many as 50% of all customers expecting omni-channel retailers to offer this option (Forrester 2014). Alas, our usability research shows that users often overlook Store Pickup features on many of the sites where it’s offered due to a mismatch between where users expect to find the feature and where it’s…
  • 4 Design Patterns That Violate Back-Button Expectations

    Christian Holst
    18 Mar 2014 | 12:48 am
    During all our usability studies we’ve observed how users, both novice and expert, rely extensively on the browser back button. Often this has severe usability implications in these modern days where we design webpages with overlays, toggled states, accordion checkouts and one page applications. These new-fangled web design patterns often have a default technical structure which break user expectations and clash with the user’s mental model for how the decades-old browser “back” button functions. The consequences of breaking the user’s expectations of how the…
  • Avoid These 5 Types of E-Commerce Graphics

    Jamie Appleseed
    3 Mar 2014 | 11:41 pm
    This is the last in a series of 8 articles on product finding that draw on findings from our recent homepage and category usability report and benchmark. Internal graphics, banners and ads for promotions and site features are fairly common on e-commerce sites and can – when linking to relevant content – be immensely helpful to users. However, during our latest e-commerce usability study, a large number of the test subjects were led astray by poorly placed and designed internal ads. In some cases this even resulted in site abandonments. We found the following 5 types of internal ads and…
  • Sub-Sub-Category Links: a Vital Feature in E-Commerce Navigation (50% Get it Wrong)

    Christian Holst
    17 Feb 2014 | 11:48 pm
    This is the 7th in a series of 8 articles on product finding that draw on findings from our recent homepage and category usability report and benchmark. During our most recent usability study of e-commerce sites, we often observed users doubting whether to look for a given product type in category A or B, especially when the categories overlapped thematically or when the product could logically belong to both categories. The category boundaries simply weren’t sufficiently clear from the category name and thumbnail alone – further information about each category was needed to…
  • Homepage Usability: Can Users Infer the Breadth of Your Product Catalog?

    Jamie Appleseed
    3 Feb 2014 | 10:52 pm
    This is the 6th in a series of 8 articles on product finding that draw on findings from our recent homepage and category usability report and benchmark. “It’s maybe not the best place to look [for a camera, ed.]” a subject explains after looking at Tesco’s homepage (above), reasoning that they only sell groceries at their online store due to a narrow set of featured products. During our most recent usability study of 18 large e-commerce sites, first-time users were observed to rely heavily on the main navigation options and the homepage content to determine the type of…
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    Wireframes Magazine

  • My Sketchbook Color Coding

    Jakub
    11 Apr 2014 | 1:20 pm
    What, it’s been two years already? That’s how long it took me to fill in my dotted Leuchtturm notebook (German engineering at its finest) front to back. Since I’m starting a new one, I thought to devise a bit of a color coding system for my upcoming notes and just share it here. The colors I typically use to underline the very first page title. Here are the colors: Light Grey For Thoughts & Inspirations Sometimes I’ll hear or read something of interest from a podcast, article, or book and it gets coded this way. My own free-form personal random thoughts across…
  • 8 Awesome Business & Entrepreneurial Podcasts

    Jakub
    2 Feb 2014 | 5:39 am
    Well, this surely is a bit away from traditional wireframing and sketching, but I just needed to share these inspirational business podcasts somehow. Fact is, I’ve been listening to these for quite some time now and they have been driving a big chunk of my thinking recently. They are all very entrepreneurial and startup oriented in nature while highly motivational as well. Personally, I found them as a nice way to complement the morning commute while stirring lots of business thinking. The list goes on starting from my favorite at the top: The Business of Freelancing Podcast Brennan…
  • UseYourInterface.com

    Jakub
    15 Jan 2014 | 7:36 am
    UseYourInterface.com is another collection of interface patterns mostly dealing with animations. Lots of moving parts and inspirational stuff. Definitely liked the submit button + onsubmit progress bar combination. Credits: Josh Davey
  • RoundIcons

    Jakub
    4 Jan 2014 | 6:12 pm
    RoundIcons.com brings you a juicy set of 1000 hand crafted, flat, round, professional looking vector icons. Can’t go wrong with these easy to customize, designed to convert and a 30 day money back guarantee. Quoting their site: Made with attention to details and designed to provide you with the ultimate resource for whatever project you would work on. Give a unique and clean feel to your website, prints, infographics or applications using our complete set. Ready to use icons weather you are a regular user or a designer you will find our Collection very friendly and extremely easy to…
  • Streamline – 1640 Vector Icons

    Jakub
    13 Dec 2013 | 7:42 am
    Streamline, by Vincent, is a new vector icon pack that is packed with goodness, extremely flexible, and designed with love. Here is what the new set contains: A Quite Broad Set There are 1640 icons inside that have been carefully designed. That’s iOS7 and Android icons spanning such themes as: alerts, gestures, people, business, weather, and on and on. Super Flexible These icons have also been designed on a variety of grids ranging from: 24px, 30px, 36px, 48px to 60px. More so, these all assets being done in vector form (EPS and AI), are all ready for additional modification in various…
 
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    Users Know

  • Want Better UX? Change the Conversation.

    Laura Klein
    9 Apr 2014 | 1:25 pm
    If you’ve ever been a user experience designer, you’ve probably heard people say something like this when starting a new project:We want to make it delightful and easy to use.We need to do some user research.We want to improve our onboarding process.We think it needs a walkthrough for new users.We want a persona/photoshop mockup/wireframe/landing page/insert deliverable here.All of these statements are absolutely useless. Why? Because none of them help you decide what to work on or how to improve a product.So, the next time somebody introduces a UX project by asking for a specific…
  • The Most Important User You're Not Talking To

    Laura Klein
    18 Mar 2014 | 1:46 pm
    Do you have a product? With users? If you answered “yes” to both of those questions, you have an amazing untapped source for product research. And I’m not talking about your users. I mean, sure, you should be listening to users and observing them. A lot. But there’s another group of people who can provide you with incredible insights into your product. You should be talking to people who used your product once and then abandoned it. Tweet This!Specifically, you need to ask these people the following questions:What were you expecting when you tried this product?How did…
  • Making More UX Designers

    Laura Klein
    3 Mar 2014 | 4:37 pm
    Over the last few years, I’ve had an increasing number of people ask the same two questions. Specifically I get asked: Where can I find a good UX designer?How can I get into UX?The best possible solution is, of course, to teach the people in the second group how to do the job and then introduce them to the people in the first group. The second best solution is to teach the people in the first group to do it for themselves. I’ve been experimenting lately with both of these approaches. This need for creating more UX designers is one of the biggest reasons I joined Tradecraft as an…
  • Building the Right Thing vs Building the Thing Right

    Laura Klein
    7 Feb 2014 | 11:54 am
    This originally appeared as a guest post on the O'Reilly Programming Blog.I love it when companies test prototypes. Love love love it. But it makes me incredibly sad when they use prototype testing for the wrong thing.First, let me give you my definition of “prototype testing” here. I often build interactive, or semi-interactive, prototypes when designing a product. These prototypes are not actual products. They’re simulations of products. People who see the prototype can often click around them and perform some simple tasks, but they’re generally not hooked up to a real back end…
  • Lean UX Videos

    Laura Klein
    21 Jan 2014 | 3:14 pm
    Recently, I've been experimenting with new ways of delivering information about UX for Lean Startups. Yes, this is a very poor excuse for not blogging as much. But it's also a genuine effort to get information about user experience design to new people.As part of this effort, I'm making a series of short (10 minutes or so) videos for UXD for Developers. This is a show on YouTube produced by the folks at the Android Developer Network at Google.Two of my videos are already posted, and at least one more is on the way. A list of all the videos (including some that I'm not in) is here: UXD for…
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    The UX Bookmark

  • Customer Journey Maps – A ‘Quick And Dirty’ Technique To Create Them

    admin
    3 Apr 2014 | 2:58 am
    A Customer Journey Map (CJM) is a very helpful tool that represents the whole interaction with a product or service in a transparent manner. It clearly points out the strengths and weaknesses of each stage of the interaction – particularly those that affect the user experience. In addition to this, Customer Journey Maps also show the possibilities for improvement. However, creating a Customer Journey Map is a very resource-consuming process. In this article the author introduces to you the approach they took for one of their clients. The technique that we applied allowed them to quickly…
  • The User-Reported Critical incident Method for Remote Usability Evaluation

    admin
    2 Apr 2014 | 9:25 pm
    Because of this vital importance of critical incident data and the opportunity for users to capture it, the over-arching goal of this work is to develop and evaluate a remote usability evaluation method for capturing critical incident data and satisfying the following criteria: tasks are performed by real users users are located in normal working environments users self-report own critical incidents data are captured in day-to-day task situations no direct interaction is needed between user and evaluator during an evaluation session data capture is cost-effective data are high quality and…
  • The Design Ethnography Fieldguide

    admin
    13 Mar 2014 | 7:42 am
    An essential part of any design activity is understanding the context one is working in, particularly the social context. Eventually when proposals are made, these too must be measured by their likely impact on the people who will use and live with them. Ethnography is one way to get closer to the everyday reality that design proposals will be situated within. Design ethnography is generally considered to be a light-weight version of established practices in the social sciences. This booklet is used by participants of the Helsinki design labs studios when venturing into the field to see the…
  • Fill Your Portfolio With Stories

    admin
    23 Feb 2014 | 6:38 am
    On the trail of exploring our next career move, it’s likely we’ll need to show the path we’ve been on. As part of a design team, that usually means displaying our work. However, if we didn’t make proper arrangements before we took the job, it’s very likely we can’t show much of our work to anyone. Consultants, contractors, and full-time employees are usually covered (in the US at least, but most other places as well) by a “work for hire” agreement, which means that the people we work for own all the work product we produce. Wireframes, sketches, and other deliverables…
  • Preference and Desirability Testing: Measuring Emotional Response to Guide Design

    admin
    3 Feb 2014 | 6:08 am
    An important role of visual design is to lead users through the hierarchy of a design as we intend. For interactive applications, a sense of organization can affect perceived usability and, ultimately, users’ overall satisfaction with the product. What stakeholders should be able to say is, “We should go with design C over A and B, because I feel it evokes the right kind of emotional response in our audience that is closer to our most important brand attributes.”
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    user experience design, ux and usability blog - keepitusable

  • Free book: Designing for the web (rrp £29)

    keepitusable
    8 Apr 2014 | 6:33 am
    We’ve  just discovered this incredible free design book. It looks super useful and is full of supporting visuals. This book was previously selling on Amazon for £29. A Practical Guide to Designing for the Web aims to teach you techniques for designing your website using the principles of graphic design. Featuring five sections, each covering a core aspect of graphic design: Getting Started, Research, Typography, Colour, and Layout. Learn solid graphic design theory that you can simply apply to your designs, making the difference from a good design to a great one. We’ve not had a…
  • A psychologists thoughts on Spritz and the future of digital reading

    keepitusable
    7 Apr 2014 | 1:23 am
    How do you read these days? Do you read physical or digital books? Have you heard of Spritzing? Here, Lisa Duddington, Digital Psychologist at Keep It Usable, looks at how reading has changed and what the digital future holds. “I’m an avid reader, in fact my nickname is ‘the bookinator’. You can normally find me hanging out in the psychology section at Waterstones. For a long time, I just couldn’t see myself ever replacing phsyical books with digital versions. To me, part of the ‘user experience’ is looking through a book case of pretty, colourful covers, picking each one…
  • New UX Book featuring Keep It Usable

    keepitusable
    4 Apr 2014 | 8:41 am
    There’s a new UX book on the scene and guess what, it features us! We’ve been getting a bit of a name for ourselves within the UX scene based on the quality of our work and our passion for all things UX. So when Peter Beare and Gavin Allanwood gained approval to create a new UX book they invited us to take part. The book covers an overview of the whole User Experience process, from research with users (our section – chapter 2) through to design and build. It’s a book that you can easily dip in and out of and is particularly beneficial to those new to UX who need a…
  • 25% of shoppers plan to spend more this Christmas

    keepitusable
    27 Nov 2013 | 3:25 am
    Following our recent article The biggest mobile Christmas yet! Are you ready? new research with shoppers shows that 37% of shoppers expect to do more online shopping this Christmas than they did last year and 25% expect to spend more this Christmas, compared to 2012. We expect this in part to be due to a rise in consumer confidence over recent months. Food retailers aren’t set to have as large an increase in online shopping as when it comes to the big Christmas food shop, 71% of shoppers say they’ll visit a physical store to carry out the task. Only 14% say they will do their…
  • 88% of mobile shoppers have negative user experiences

    keepitusable
    22 Nov 2013 | 6:49 am
    We’ve just read about some interesting research that was conducted in the US by Skava earlier this year that shows that although the number of consumers using smartphones to shop has increased to 71%, the user experience is still far behind consumer expectations and satisfaction is low. 88% of consumers who shop via mobile have had negative experiences. Mobile shopping user experience issues Navigation (51%) People find that websites are more difficult to navigate through their mobile device compared to desktop. Small images (46%) Product images are too small for consumers to make a…
 
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    All About CAD Conversion

  • How to Boost Large Format Productivity

    Diane Mitol
    10 Apr 2014 | 1:53 pm
    How to Boost Large Format Productivity When you’re talking about any type of business productivity, one of the top priorities is getting organized.  Getting organized can take many forms, from making lists to removing clutter, but it’s important to realize that getting organized is not the goal.  The act of becoming better organized functions as a microscope that magnifies what works and what doesn’t.  Getting your business organized can provide insight into the effectiveness of your overall systems and provide valuable direction in workflow improvements that can benefit…
  • What You Should Know About Reverse Engineering

    Diane Mitol
    3 Apr 2014 | 7:02 pm
    What You Should Know About Reverse Engineering What Does Reverse Engineering Mean? Reverse Engineering is the process of studying and analyzing a product, part or device in order to learn the details of its design; the way it’s constructed and the way it operates.  The goal of reverse may be to produce a copy or to make a better or more modern version.  Reverse engineering can also be performed on software and computer programs as well as on, biological or chemical or organic matter;  but for the purposes of this article, we are confining our discussion to reverse engineering…
  • How a CAD Drafting Service Can Help Your Business

    Diane Mitol
    27 Mar 2014 | 9:43 am
    How a CAD Drafting Service Can Help Your Business What Does a CAD Drafting Service do?  Experienced computer-aided design (CAD) technicians are in high demand in a variety of industries, but not every industry has enough CAD professionals on staff to produce their own drawings;  or, the personnel that they have on staff lack sufficient CAD expertise to take the business to the next level.  This is especially true with smaller firms, who often rely entirely on consultants to produce their drawings.  Even much larger companies hire independent CAD consultants from time to…
  • Scan to AutoCAD - What You Need to Know

    Diane Mitol
    7 Mar 2014 | 1:18 pm
    Scan to AutoCAD - What You Need to Know AutoCAD is commonly used by Architectural, Engineering and Mechanical firms to create and to digitally revise existing drawings.  Today’s affordable large format scanners, combined with effective raster conversion services and/or software,  provide the ability to translate old paper archive designs into AutoCAD files for permanent records and easy CAD updating.   The Scan to AutoCAD process converts paper drawings into DWG or DXF formats. An experienced Scan to AutoCAD service can customize the scanning process to suit specific…
  • How an As-Built Drawing Service Helps Building Owners

    Diane Mitol
    27 Feb 2014 | 2:05 pm
    How an As-Built Drawing Service Helps Building Owners As-built drawings are a necessary component of building data.  They are architectural drawings that show the precise construction of the building as well as the location of equipment and utilities.  As-built drawings reflect all changes to the original plans.  Sometimes these changes are made in the field during original construction, or, in older buildings they are changes made during renovation.  In new construction, the as-built drawings are prepared by the contractor. They show, in red ink, on-site changes to the…
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