User Interface

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  • Mystical guidelines for creating great user experiences

    Boxes and Arrows
    Tal Bloom
    3 Mar 2015 | 12:00 am
    The Jewish Torah teaches that the Creator created our world through ten utterances–for example, “let there be light.” The Jewish mystical tradition explains that these utterances correspond with ten stages in the process of creation. Every creative process in the world ultimately follows this progression, because it is really a part of the continual unfolding of the world itself, in which we are co-creators. This article aims to present an overview of the mystical process of creation and principal of co-creation and to illustrate how it can guide bringing digital product…
  • Creativity Must Guide the Data-Driven Design Process

    Boxes and Arrows
    Rameet Chawla
    17 Mar 2015 | 1:00 am
    Collecting data about design is easy in the digital world. We no longer have to conduct in-person experiments to track pedestrians’ behavior in an airport terminal or the movement of eyeballs across a page. New digital technologies allow us to easily measure almost anything, and apps, social media platforms, websites, and email programs come with built-in tools to track data. And, as of late, data-driven design has become increasingly popular. As a designer, you no longer need to convince your clients of your design’s “elegance,” “simplicity,” or “beauty.” Instead of those…
  • Revealing Design Treasures of Amazon.com

    Cone Trees
    ConeTrees
    15 Apr 2015 | 1:42 am
    On its surface, Amazon.com just seems like a large e-commerce site, albeit a successful one. Its design isn’t flashy, nor is it much to write home about. But deep within its pages are hidden secrets — secrets that every designer should know about. If one looks closely at what the team at Amazon has built, it’s filled with innovative functionality and clever designs, all of which creates a delightful experience for its users and directly produces regular profits for its shareholders. But not all is perfect. Some design changes in the last few years have not been the success…
  • Testing for Presence in an Invisible Interface

    The UX Booth
    Brandon McCartney
    21 Apr 2015 | 6:30 am
    John is blind. He accesses the web using a screen reader, so that he can listen to the site content he can’t see. When he’s reading a New York Times article where an image provides contextual information for the text, he relies on the screen reader to describe the image—which it can only do if the image has alt text. WCAG 2.0, the current web accessibility guideline, includes the recommendation that all non-text content have a textual alternative, such as alt text. However, passing the guideline does not ensure that all users have a positive experience. A gap remains between…
  • Engineering our Design Teams

    The UX Booth
    Yvonne So
    14 Apr 2015 | 6:30 am
    Working as a UX designer on an agile team opened my eyes to new ways to experiment and collaborate. Focusing on communication validated and empowered me to try new things and speak my mind. The agile engineers and I explicitly shared a common goal; we were flexible, built faster, and innovated. Conversely, I noticed that my design peers rarely worked collaboratively with other designers, and had little exposure to other design work. What if we could increase visibility and improve our innovation simply by allowing designers to collaborate the way agile engineering teams do? Aiming to increase…
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    Signal vs. Noise

  • QUOTE: Would you hire the last Delta representative…

    David
    23 Apr 2015 | 10:21 am
    Would you hire the last Delta representative you spoke with if you owned a customer service company? —First question in the Delta Airlines customer service follow-up survey. Love it.
  • LINK: Shhh... Made by Few 2015

    Jason Z.
    20 Apr 2015 | 11:47 am
    Shhh... Made by Few 2015 I’d been pretty bored with web conferences but the tiny team at Few changed my mind. Last summer’s Made by Few was well-run, fun, focused, intimate, and worthwhile. The couple of hundred lucky attendees were treated to fantastic barbecue, pour-over coffee, tons of swag, live music and some of the best talks around from speakers that could play rooms ten times this size—it was like seeing your six favorite bands play a secret show at your local bar. Seriously, I have no idea how they pulled together this line-up. And it all happened in the warm summer sun…
  • Constrained

    Nathan Kontny
    16 Apr 2015 | 9:00 am
    For years I’ve chatted with smart, ambitious people and friends who want to start new projects or businesses. Often their visions are big. So they dream up equally big things their startups need: money, connections, resources. And that’s where they get stuck. They don’t have any of those things. In 1978, an artist named Patricia came home to her husband and announced she quit her job at a newspaper. She just couldn’t stand it anymore. Occasionally, she’d have some of her art posted on the front page, which was great. But most of the time, the job was corporate…
  • Imagining Basecamp on Apple Watch

    Jason Z.
    9 Apr 2015 | 12:18 pm
    Over the last day or so I spent some time learning about the different Apple Watch components (notifications, glances, WatchKit app) and imagined how Basecamp might work on the upcoming device. Here’s what I came up with. Notifications are a given for Apple Watch. The ability to see what’s new in your projects simply by raising your wrist sounds fantastic. Canned, quick-reply options could be great. I also like the idea of setting your status as an option when notifications start piling up. It’s interesting how the actions can change depending on what kind of communication…
  • Look and Feel and Feel

    Jason Fried
    8 Apr 2015 | 9:51 am
    Designers often talk about the look and feel of a product, an app, an object, etc. These are good concepts to be talking about, but how the thing feels isn’t really the important feel. The important feel is how it makes you feel. That feeling isn’t usually covered by look and feel discussions. This has recently come into focus for me. The trigger? Instagram. I’ve been on Twitter (@jasonfried) for years. Since I don’t have a Facebook account, Twitter has been my only social networking outlet. I mostly use it for sharing novel or interesting things I’ve seen or read, the occasional…
 
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    Boxes and Arrows

  • Intent to solve

    Laura Klein
    14 Apr 2015 | 1:00 am
    When we’re building products for people, designers often do something called “needs finding” which translates roughly into “looking for problems in users’ lives that we can solve.” But there’s a problem with this. It’s a widely held belief that, if a company can find a problem that is bad enough, people will buy a product that solves it. That’s often true. But sometimes it isn’t. And when it isn’t true, that’s when really well designed, well intentioned products can fail to find a market. When isn’t it true? When I tell product managers and entrepreneurs that their…
  • Creativity Must Guide the Data-Driven Design Process

    Rameet Chawla
    17 Mar 2015 | 1:00 am
    Collecting data about design is easy in the digital world. We no longer have to conduct in-person experiments to track pedestrians’ behavior in an airport terminal or the movement of eyeballs across a page. New digital technologies allow us to easily measure almost anything, and apps, social media platforms, websites, and email programs come with built-in tools to track data. And, as of late, data-driven design has become increasingly popular. As a designer, you no longer need to convince your clients of your design’s “elegance,” “simplicity,” or “beauty.” Instead of those…
  • A Beginner’s Guide to Web Site Optimization—Part 3

    Charles Shimooka
    10 Mar 2015 | 1:00 am
    Web site optimization has become an essential capability in today’s conversion-driven web teams. In Part 1 of this series, we introduced the topic as well as discussed key goals and philosophies. In Part 2, I presented a detailed and customizable process. In this final article, we’ll cover communication planning and how to select the appropriate team and tools to do the job. Communication For many organizations, communicating the status of your optimization tests is an essential practice. Imagine if your team has just launched an A/B test on your company’s homepage, only…
  • Mystical guidelines for creating great user experiences

    Tal Bloom
    3 Mar 2015 | 12:00 am
    The Jewish Torah teaches that the Creator created our world through ten utterances–for example, “let there be light.” The Jewish mystical tradition explains that these utterances correspond with ten stages in the process of creation. Every creative process in the world ultimately follows this progression, because it is really a part of the continual unfolding of the world itself, in which we are co-creators. This article aims to present an overview of the mystical process of creation and principal of co-creation and to illustrate how it can guide bringing digital product…
  • A Beginner’s Guide to Web Site Optimization—Part 2

    Charles Shimooka
    3 Feb 2015 | 12:00 am
    In the previous article we talked about why site optimization is important and presented a few important goals and philosophies to impart on your team. I’d like to switch gears now and talk about more tactical stuff, namely, process. Optimization process Establishing a well-formed, formal optimization process is beneficial for the following reasons. It organizes the workflow and sets clear expectations for completion. Establishes quality control standards to reduce bugs/errors. Adds legitimacy to the whole operation so that if questioned by stakeholders, you can explain the logic…
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    ZURB

  • Holy Changes, Batman! Surviving Negative Feedback

    22 Apr 2015 | 11:24 am
    The Batman comic series has one of the most passionate fandoms in history, and never was this more apparent than in the summer of 2006 when it was officially announced that Heath Ledger had been cast as the film's iconic villain, the Joker. The internet exploded as fanboys and fangirls largely panned the decision. Vitriol spewed from forums all over the web. This guy couldn't act his way out of a paper bag. I am NOT seeing this movie if he's in it. Probably the worst casting of all time. Believe it or not, there are a few lessons designers can learn from this story that can help us stay on…
  • Your Brand is Like a Television Show

    16 Apr 2015 | 3:00 pm
    "The ZURB sitcom," proclaimed our Chief Instigator about a year or so ago. A sitcom? What did he mean by that? At the time, we were considering how exactly we were communicating our story on the blog and our approach to content creation. But our Chief Instigator sparked an idea in us. There's a reason people love sitcoms ... well, television in general. There's something familiar in it, something that keeps the audience coming back again and again. Now, he wasn't suggesting that we abandon design and start filming our own weekly show. But television is the perfect model for writing a brand…
  • Don't Hoard Those Boxes of Old, Rusty Skills

    13 Apr 2015 | 9:51 am
    Congratulations, you've arrived. Maybe you're a clean slate, tabula rasa, and this is your first job. Or not. After all, the dynamic is changing among the new generation of workers, where it's more common to leave one job for another. Whichever it is, you've done the work to get your new job. You've impressed people. You've hobnobbed with the hiring folks, the company's leadership and its team. Let's face it, you basically assembled the shrine of the silver monkey and got that new job. But now what? Because you'll come to see that the job is not exactly like your last gig. We've learned over…
  • Resist the Redesign

    7 Apr 2015 | 10:00 am
    In our industry of constantly pushing code and ever-changing websites and applications, "redesign" is a relatively common notion. There's always a way to improve the design somehow. So as we consider design and redesign opportunities, it's sometimes hard to resist the lure of a clean slate. And many designers don't. They fall into the vanity of putting their mark on the design. That's where we often jump in for our Studios projects — and frankly, where we had found ourselves a couple years back. We start every project with an honest audit of the existing work. As we don our objective…
  • Frameworks Built the Responsive Web

    2 Apr 2015 | 9:30 am
    The ubiquity of responsive design has a direct correlation with the rise of frameworks. Frameworks made responsive design easier to grasp and get started with by producing simple patterns users could follow. Lowering the bar of complexity was necessary to allow engineers and designers to grasp responsive design concepts. If frameworks didn't drive the responsive web, we'd have far, far fewer responsive sites on the web today, and the ones we did have would be far less performant. Make no mistake, frameworks didn't invent responsive design, but they gave everyone the ability to design…
 
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    UX Magazine

  • Poetry in Motion:Designing textual experiences for virtual environments

    Adam Ferns
    23 Apr 2015 | 9:16 am
    April 23, 2015With virtual reality headsets like HTC Vive, Sony's Project Morpheus, Microsoft HoloLens, and Facebook's Oculus Rift firmly on the horizon and approaching at speed, there’s a lot to be excited about. These headsets and the subsequent plethora of input accessories being developed around them provide a way to interact more naturally with immersive 3D virtual environments. For gamers VR technology will be, ahem, game changing. For film and television it could end up being a novelty or, if the technology to properly capture VR footage is fully realized, it could reshape…
  • Confusing, Confounding Content #wtfUX

    Josh Tyson | UX Magazine
    21 Apr 2015 | 9:57 am
    April 21, 2015The world is full of poorly designed experiences. By identifying and sharing them, maybe we can shrink their numbers. Here we've got some examples of content that confuses, confounds, or does both of these undesireable things.....why are these switched from line to line? @HRBlock #wtfUX pic.twitter.com/gn8HIft6Hs— Andrew S. Parnell (@asp55) April 15, 2015When preparing your taxes, you want everything just right. Little inconsistencies like this can elicit momentary panic....read more By Josh Tyson | UX Magazine…
  • Let Your Users Wait

    Tal Mishaly
    20 Apr 2015 | 6:25 am
    April 20, 2015A few months ago, I got into a rather feisty UX discussion with a coworker revolving around an innocent-looking tweet by Brad Frost. In it, he referred to a video that reveals a “shocking discovery” about an experience on a bank’s website.That video came from UX designer Graeme Pyle, and depicted how he felt mislead by a progress bar, after he realized it didn’t describe the real progress of the transaction he had just performed.This bank has a totally fake progress bar! https://t.co/xvFaimWRId this is some next-level bullshit, expertly discovered by @africanmattjay—…
  • You're Blocking My View, Subaru! #wtfUX

    Josh Tyson | UX Magazine
    15 Apr 2015 | 8:46 am
    April 15, 2015The world is full of poorly designed experiences. By identifying and sharing them, maybe we can shrink their numbers.This example of #wtfUX comes from UX Mag contributor Cory Lebson, who takes issue with Subaru's obtrusive on-screen notification as he's trying to use the reverse camera to back out of his driveway.For the @uxmag #wtfUX campaign - 1st activity when I drive is to back out of driveway - what was Subaru thinking? #UX pic.twitter.com/PMiUjERK7B— Cory Lebson (@CoryLebson)...read more By Josh Tyson | UX Magazine…
  • How to Succeed as an Experience Designer in Advertising Agencies

    Ellen van den Berg
    14 Apr 2015 | 9:23 am
    April 14, 2015At tech companies like Twitter and Yahoo, the experience designer sits in with the CEO to talk about the user experience. In full-service digital agencies, cross-disciplinary teams work on projects from kick-off to delivery. Both types of organizations often work on projects and products in an agile way.In advertising agencies, however, creative teams of two (art-direction + copy), aligned with strategy, traditionally develop concepts for campaigns. It’s generally only after client approval of a concept that other disciplines—like experience design—get involved.On quite a…
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    UXmatters

  • Envisioning Experience Outcomes

    20 Apr 2015 | 9:30 pm
    By Jim Nieters and Pabini Gabriel-Petit Published: April 20, 2015 “When your organization’s goal is to differentiate on the experience, you must start every product-development project by defining the experience that you want people to have with your product or service. ” When your organization’s goal is to differentiate on the experience, you must start every product-development project by defining the experience that you want people to have with your product or service. Companies that differentiate on the experience do not begin by defining feature sets. They first…
  • Can Good Design Be Measured?

    20 Apr 2015 | 9:26 pm
    By Pamela Pavliscak Published: April 20, 2015 “Teams need to have a way to know whether they’ve achieved their goal.” Recently, I was invited to speak about this topic for the Collision Conference, which is coming up in May: Can good design be measured? This is a great, complicated tangle of a question. Immediately, I started thinking of ways to answer it. If it’s a question I’m supposed to answer it, right? Can Experience Be Measured? Answer 1: Yes, because we have to measure it. Teams need to have a way to know whether they’ve achieved their goal. Sure,…
  • UX STRAT 2014, Part 1: Overview and Workshop Reviews

    20 Apr 2015 | 9:13 pm
    By Pabini Gabriel-Petit, with Jim Nieters Published: April 20, 2015 “UX STRAT 2014 was again a single-track conference, so all attendees shared a common experience.” The UX strategy tribe gathered once again for the UX STRAT 2014 conference in picturesque Boulder, Colorado, at the foot of the magnificent Rocky Mountains. After a day of pre-conference workshops on September 7 at the beautiful Hotel Boulderado, the main conference convened for two days, on September 8 and 9, just one block away at the lovely Art Deco Boulder Theater. In this review, I’ll provide an overview of…
  • How and When to Involve Stakeholders

    20 Apr 2015 | 9:08 pm
    By Janet M. Six Published: April 20, 2015 Send your questions to Ask UXmatters and get answers from some of the top professionals in UX. In this edition of Ask UXmatters, our panel of UX experts discusses several ways of involving stakeholders at different stages of a project. What are the best ways to involve stakeholders in the research and design for a project—especially when you have a large number of them? Do you bring all of them into an initial design meeting? Or wait until you have a solid first design? Or should you wait to involve stakeholders until you have a very strong,…
  • Website Accessibility: The Untapped Global Income Stream

    20 Apr 2015 | 8:51 pm
    By Ben Newton Published: April 20, 2015 “I know of a relatively untapped market that, in the USA alone, accounts for over 12% of the entire population…. This market is, of course, people with disabilities (PWD), which has an estimated world-wide population of 1.3 billion people….” “How does accessibility fit into our development and content strategy?” If I had a dollar for every time I’ve heard this in a meeting about a Web site or app, I’d be, well, only a dollar or two richer. In the ten years I have been developing digital products for…
 
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    A List Apart: The Full Feed

  • Context Makes Our Devices

    24 Apr 2015 | 5:30 am
    A few weeks ago, Josh Dzieza of The Verge had this to say about the Apple Watch, and really smartwatches as a whole: That seems nice but doesn’t really answer the question of why you’d spend a few hundred dollars (or more) for a device that does the same things as the device in your pocket. When smartphones were first gaining popularity, I could’ve expressed the exact same concern, swapping the word “pocket” for “backpack.” Why would I spend so much money on a phone when my laptop can already manage email, calendars, and notes? Statements like that overlook the reason why…
  • This week's sponsor: Beagle

    The fine folks at A List Apart
    23 Apr 2015 | 5:40 am
    Thanks to Beagle​ for sponsoring A List Apart this week. Take a look at their tools to help you save time, collaborate with your team, and create more effective proposals.
  • Rian van der Merwe on A View from a Different Valley: Why?

    22 Apr 2015 | 5:30 am
    My two-year-old daughter is going through a “Why?” phase. I’m not too worried about it, though. I had plenty of practice when my five-year-old went through the same thing, and through trial and error I figured out the best way to survive it. So here it is: the only way to get a preschooler to stop asking why? is to out-why? them. Whenever they ask a question, answer it. Don’t get impatient, don’t sigh and say, “just because”—none of that stuff. Push right through those impulses. Instead, take it wherever it goes. Use Wikipedia if you need to. Never give in, never give up. If…
  • What Really Matters: Focusing on Top Tasks

    21 Apr 2015 | 7:00 am
    Digital is a space of endless replication. It has never been easier to create—and create, and create. People love to publish, but they hate to remove, which leads to overloaded websites and constant, inevitable redesigns. The top layers get a shiny new coat of graphics and meaningless “we really care” content—but underneath, a teeming mass of out-of-date, badly organized information still swirls about. The solution is to make hard choices using Top Tasks Management. Top tasks are the small set of tasks (usually less than 10, often less than five) that matter most to your…
  • Standardization and the Open Web

    21 Apr 2015 | 7:00 am
    We’re done arguing over the importance of web standards. Accessibility, stability, quality control, and ease-of-use all helped to settle the debate long ago. Advocacy websites created to promote web standards—such as Chris Heilmann’s Web Standards for Business and The Web Standards Project—haven’t needed to change at all since the mid-2000s. What has changed, however, is the way standards are developed—an issue arguably as important as the standards themselves. The next community debate, then, isn’t about web standards; it’s about how web standards should be…
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    Jeffrey Zeldman Presents The Daily Report: Web Design News & Insights Since 1995

  • Who’s Afraid of the Big Bad Medium?

    Jeffrey Zeldman
    20 Apr 2015 | 6:48 am
    IN 2003, long before he was a creative director at Twitter, Douglas Bowman wrote articles about design, posted case studies about his design projects, and shared his photography on his personal/business site, stopdesign.com. A year previously, Doug had attained instant fame in standardista circles by recoding Wired.com using CSS for layout. That sounds nonsensical nowadays, but in 2002, folks like me were still struggling to persuade our fellow web designers to use CSS, and not HTML tables, for layout. Leading web designers had begun seeing the light, and there had been a sudden profusion of…
  • Eight Days in April

    Jeffrey Zeldman
    16 Apr 2015 | 7:17 am
    I’VE BEEN BUSY this week: Updated! Who’s Afraid of the Big Bad Medium? by Jeffrey Zeldman, Medium, April 20, 2015 Know Yourself by Jeffrey Zeldman, Fournova, April 16, 2015 What Can Web Designers Learn From the Past, Creative Bloq, April 16, 2015 Designer Blindness by Jeffrey Zeldman, Medium, April 13, 2015 LISP by Jeffrey Zeldman, Medium, April 12, 2015 ‘Seventeen coats of bullshit’ with Dan Mall and Jeffrey Zeldman, Unfinished Business podcast, April 7, 2015 And stay tuned for today’s Big Web Show episode, taping live at 2:00 pm Eastern.
  • LISP – Fresh on Medium

    Jeffrey Zeldman
    12 Apr 2015 | 7:04 am
    LISP
  • Responsive Web Design’s Debut (with video)

    Jeffrey Zeldman
    6 Apr 2015 | 11:39 am
    IT WAS FIVE years ago today, Ethan Marcotte taught the web to play…nicely with all kinds of devices in all kinds of contexts. And he did it live on stage at An Event Apart Seattle 2010. Watch the video that changed the web forever.
  • Progressive Enhancement FTW with Aaron Gustafson

    Jeffrey Zeldman
    24 Mar 2015 | 10:02 am
    IN EPISODE № 130 of The Big Web Show (“Everything Web That Matters”), I interview long-time web standards evangelist Aaron Gustafson, author of Adaptive Web Design, on web design then and now; why Flipboard’s 60fps web launch is anti-web and anti-user; design versus art; and the 2nd Edition of Aaron’s book, coming from New Riders this year. Enjoy Episode № 130 of The Big Web Show. Show Links A Bit About Aaron Gustafson Adaptive Web Design: Crafting Rich Experiences with Progressive Enhancement Responsive Issues Community Group Easy Designs – Web Design,…
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    Max Design

  • Links for light reading (26/04/15)

    Russ Weakley
    25 Apr 2015 | 8:49 pm
    CSS HTML vs Body in CSS Chaining Multiple Blend Modes CSS Cascading and Inheritance Level 4 – W3C First Public Working Draft, 21 April 2015 CSS Cascading and Inheritance Level 3 – W3C Candidate Recommendation, 16 April 2015 CSS Basic User Interface Module Level 3 (CSS3 UI) – W3C Working Draft, 09 April 2015 General Where Style Guides Fit Into Process Tips for Surviving Google’s “Mobilegeddon” Web Components, accessibility and the Priority of Constituencies The What and Why of Pattern Lab Electron – Build cross platform desktop apps with web technologies…
  • Links for light reading (17/04/15)

    Russ Weakley
    16 Apr 2015 | 2:18 pm
    CSS Introduction to inuitcss: A Different Kind of CSS Framework 3 Things (Almost) No One Knows About CSS How to Build Your Own CSS Preprocessor With PostCSS Css trick to reproduce glimpse on native scroll Animating CSS Gradients, using only CSS BassCSS – low level toolkit General Responsive Data Tables: A Comprehensive List of Solutions Optimize GIFs Responsive Logos, Part 2: Making Logos Truly Responsive with Inline SVG Helium – a floating browser window that allows you to watch media and more UX 10 steps to engaging user experience Ask the UXperts: Using Insights to Inform…
  • Links for light reading (10/04/15)

    Russ Weakley
    9 Apr 2015 | 12:39 pm
    CSS CSS animate 25 pro tips to breathe new life into your CSS An Introduction to the CSS will-change Property Responsive Tables in Pure CSS Understanding CSS Blend, Part 1: Darken and Lighten General Announcing Git Large File Storage (LFS) Font Loading Techniques Responsive Images 101, Part 5: Sizes Browser Trends April 2015: StatCounter vs NetMarketShare That’s Real-Life Responsive Web Design: Meet The Brand New Smashing Book 5 The text editor challenge: Sublime Text vs Vim This site shows exactly how responsive web design should be done Initiation to Code Let Links Be Links Responsive…
  • Links for light reading (02/04/15)

    Russ Weakley
    31 Mar 2015 | 6:12 am
    CSS Playing With Flexbox and Quantity Queries Beyond Media Queries — It’s Time to Get Elemental The Two Ground Rules of Using a Framework DataURI vs CSS Sprites – Understanding Which One Performs Better Interaction Media Features and their potential (for incorrect assumptions) What I’ve Learned at CSSConfAU 2015 CSS Scroll Snap Points Module Level 1 – W3C First Public Working Draft, 26 March 2015 CSS Template Layout Module – W3C Working Group Note 26 March 2015 General Email Responses #1: Workflow & Client Education Should Our Agile Team Use Scrum or Kanban? 10…
  • Links for light reading (26/03/15)

    Russ Weakley
    25 Mar 2015 | 6:22 pm
    CSS Some More Inspiration for Text Input Effects Introducing Primer Primer – The CSS toolkit and guidelines that power GitHub CSS3 Multi-column Layouts General Numeric Inputs – A Comparison of Browser Defaults SVG Animations Using CSS and Snap.svg grunt-respimg – A responsive image workflow for optimizing and resizing your images Typography Cheatsheet Animation Principles for the Web We need more moms in web design and development SASS/LESS Cubic Bezier representation in Sass UX Assessing Mobile Usability With Google Webmaster Tools Browser Input Events: Can We Do Better Than…
 
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    Putting people first

  • Nudging to improve public policy, health care and our relationship with technology

    Experientia
    19 Apr 2015 | 11:28 am
    On Nudging In Public Policy By Alon M. August, University of Redlands (USA) April 6, 2015 This thesis examines nudging, a technique aimed at making individuals act, choose, and behave in the ways deemed rational by policy makers. Nudging has only recently been adopted for public policy strategies. The ultimate goal of this thesis is to determine the ethical implications of nudging in public policy, by specifically exploring its origins in behavioral economics, and its methods, areas of influence, and moral consequences. The thesis consists of three chapters. The first chapter contextualizes…
  • Putting technology in its place

    Experientia
    16 Apr 2015 | 1:21 am
    Kentaro Toyama is a former Microsoft Research Executive and now an associate professor at the University of Michigan. Toyama calls himself “a recovering technoholic”—someone who once was “addicted to a technological way of solving problems.” Five years in India changed him. After getting his PhD in computer science and working on machine vision technologies at Microsoft, Toyama moved to Bangalore in 2004 to help lead the company’s new research center there. He and his colleagues launched dozens of projects that sought to use computers and Internet connectivity to improve education…
  • Essay Collection: Designing Democracy

    Experientia
    16 Apr 2015 | 12:53 am
    Designing Democracy: How designers are changing democratic spaces and processes An inquiry by the UK Design Commission March 2015 Abstract Featuring essays from leading designers, MPs and policymakers, ‘Designing Democracy’ asks what contribution design could make to improving both participation in the democratic process and communication between electors, those who seek election, and those who have been elected. Co-Chaired by John Howell MP and Dr. Richard Simmons, the essays investigate key questions surrounding democratic engagement, not least the ongoing trend towards…
  • The woes of a corporate anthropologist [Novel]

    Experientia
    14 Apr 2015 | 11:48 pm
    Satin Island: A novel by Tom McCarthy Knopf, 2015 From the author of Remainder and C (short-listed for the Man Booker Prize), and a winner of the Windham-Campbell Literature Prize, comes Satin Island, an unnerving novel that promises to give us the first and last word on the world—modern, postmodern, whatever world you think you are living in. U., a “corporate anthropologist,” is tasked with writing the Great Report, an all-encompassing ethnographic document that would sum up our era. Yet at every turn, he feels himself overwhelmed by the ubiquity of data, lost in buffer zones,…
  • We are citizens, not mere physical masses of data for harvesting

    Experientia
    9 Apr 2015 | 11:41 pm
    The deal we have struck with the information society over the extent to which our lives are shaped and our privacy invaded requires urgent renegotiation, argues law professor Julie E Cohen at the annual Law and Media and Communications lecture at the London School of Economics and Political Science this week. A video of her talk can be seen here, while Julia Powles of The Guardian profiled the main arguments of her talk in a concise summary. While regulators chisel inconsequentially at the beguiling monoliths of private power that configure today’s information flows and dams, we the…
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    Subtraction.com + Feed

  • Fast and Furious: From B-movie to A-list

    Khoi
    24 Apr 2015 | 11:05 am
    I had my say about the “Fast & Furious” franchise earlier this month, before the latest installment, “Furious 7” bowed in theaters. (I saw it on opening weekend and it was as over-the-top and enjoyable as I had hoped.) I thought that was about as much “Fast & Furious” as this blog would ever really…
  • Besom Extended

    Khoi
    24 Apr 2015 | 6:08 am
    This hand-drawn brush lettering font was designed (painted) by designer Krisjanis Mezulis of RIT Creative in Latvia. The letterforms themselves are spontaneous and handsome, but I was really taken with the way RIT presents the typeface’s specimens—as an extension of emphatically worked strokes of paint on a canvas, or as exquisitely tactile lettering on a…
  • An Interview with Rochelle King, Global VP of Design at Spotify

    Khoi
    23 Apr 2015 | 9:41 am
    Spotify has done a remarkable job of remaking the music industry, but as a designer, I’ve found its past two years or so to be particularly interesting. Where the company itself has always been credited with being a transformative force, the aesthetics and usability of its products, at least in the beginning, were generally held…
  • Breakfast with the Adobe Comp CC Team

    Khoi
    23 Apr 2015 | 6:56 am
    If you’re free the morning of next Tue 28 Apr and you’ll be in New York City, I invite you to join me and my collaborators from the Adobe Comp CC team at General Assembly in the Flatiron District. We’ll be serving breakfast and holding an open discussion about how design processes are changing in…
  • Ken Holder Retrospective

    Khoi
    23 Apr 2015 | 5:05 am
    My father-in-law, Ken Holder, is an amazing painter who has produced a monumental body of work over the course of more than five decades. His œuvre spans many styles but I think of him as a prolific painter of landscapes—the landscapes of the American West, a region which is deeply embedded in his DNA (he…
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    Veerle's blog

  • Sveriges Radio

    Veerle Pieters
    22 Apr 2015 | 6:43 am
    Illustration for Swedish Radio.via Edholm Ullenius
  • Cycle Polo

    Veerle Pieters
    22 Apr 2015 | 6:27 am
    Lovely editorial illustration.via Magnificent Octopus
  • And away we go…

    Veerle Pieters
    22 Apr 2015 | 5:21 am
    Cute book cover.via Miggy
  • Parque National Los Nevados

    Veerle Pieters
    22 Apr 2015 | 5:08 am
    Bikepacking the Parque National Los Nevados, Colombia. Pt 1.via while out riding
  • Mr. Giraffe

    Veerle Pieters
    22 Apr 2015 | 4:59 am
    Magic Giraffe
 
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    UIE Brain Sparks

  • Rachel Nabors – Using Animation to Enhance Your UX

    Sean Carmichael
    22 Apr 2015 | 11:47 am
    [ Transcript Available ] Animation in interfaces has traditionally been seen as purely decorative and unnecessary. There are real accessibility and usability concerns associated with a heavy reliance on Flash. Advances in CSS have allowed for sophisticated animations and transitions that actually add to the experience. In fact, a well timed transition can help alleviate the cognitive load on users. Rachel Nabors is an artist, animator, and founder of the Portland-based outfit, Tin Magpie. In her virtual seminar, Improve UX with Animation, she covers six principles of animation to use when…
  • UIETips: Responsive Content Modelling – Part 2

    Jared Spool
    22 Apr 2015 | 8:11 am
    In today’s UIEtips, we’re pleased to publish part 2 of Steve Fisher’s article which discusses Responsive Content Modelling. In a multi-device world where your content can live anywhere, content modelling helps content adapt consistently. Want to learn more? Join us April 23, when Steve, a UX Architect and Founder of The Republic of Quality, presents Content Modelling: Creating Responsive Content Experiences. Here’s an excerpt from the article: Something must be the very first priority and something must be the last. Try this mantra. EVERYTHING MUST BE PRIORITIZED OR…
  • Tackle these 4 topics to get the UX Advantage

    Lauren Cramer
    21 Apr 2015 | 1:44 pm
    Get Closer to Making UX Your Competitive Edge If you’re in charge of your organization’s UX initiatives, lead a UX design team, or work as a Senior Designer, The UX Advantage conference in Baltimore June 2-3, 2015 will get you closer to understanding how UX is a competitive advantage. Here are four of the ten topics: Gaining Executive Support Organizational change must be top down and bottom up. Hear how UX and design leaders influence the way executives make product and technology decisions. Find out what defines true support as opposed to just lip service to a…
  • Crucial Topics That Firms Must Tackle to Get the UX Advantage

    Jared Spool
    21 Apr 2015 | 6:30 am
    The power of a well-designed experience can generate millions in profits. Large companies are starting to put UX in the forefront of their organization which gives them a distinct competitive advantage. The UX Advantage Conference is a series of interviews with 14 design leaders covering how they instill UX within their corporate DNA. In this podcast, Karen McGrane and I outline the crucial topics that companies must tackle to give them the UX competitive edge.
  • Content Modelling, an April 23 Virtual Seminar with Steve Fisher

    Adam Churchill
    20 Apr 2015 | 8:06 am
    For the 90% of people who start a task on one device and complete it on another, how do you make your site’s fundamental message remains clear? In a multi-device world where your content can live anywhere, content modelling helps content adapt consistently. Steve Fisher, UX Architect and Founder of The Republic of Quality, will help your team rethink your content for responsive projects. Set up a framework for success Prioritize content chunks Establish content types Sketch the content model Move from a static website to a responsive one and get control of unstructured, disorganized content…
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    Cone Trees

  • Revealing Design Treasures of Amazon.com

    ConeTrees
    15 Apr 2015 | 1:42 am
    On its surface, Amazon.com just seems like a large e-commerce site, albeit a successful one. Its design isn’t flashy, nor is it much to write home about. But deep within its pages are hidden secrets — secrets that every designer should know about. If one looks closely at what the team at Amazon has built, it’s filled with innovative functionality and clever designs, all of which creates a delightful experience for its users and directly produces regular profits for its shareholders. But not all is perfect. Some design changes in the last few years have not been the success…
  • Modeling the Mobile User Experience

    ConeTrees
    1 Apr 2015 | 12:04 am
    A presentation by Bryan Rieger of Yiibu on Modeling the Mobile User Experience.
  • Wireframes for the Wicked

    ConeTrees
    19 Mar 2015 | 12:03 am
    Three experienced designers share their tried and true tips for making wireframes really work. They talk about how to sketch a wireframe on the fly to demonstrate an idea and how to create a standalone wireframe deliverable; when to show a concept and when to describe nitty-gritty detail; how to make a narrative wireframe and how to make a specification wireframe. All with plenty of examples.
  • How to make Jetpack Publicize Work with WP Job Manager Job Listings

    ConeTrees
    23 Jun 2014 | 10:23 pm
    It can be extremely disappointing when you get your job site up using WP Job Manager and you find out that the WordPress plugin module, JetPack Publicize does not work with the custom post type- Job listing. I obviously looked to the plugin support page for help and asked this on the forum. Mike Jolley, the creator of the plugin pointed me to some useful information and I worked my way up from there. It was a bit frustrating because I am not a developer. None the less, the information was useful and I figured it out in the end. And now since I’ve done it, I don’t see a need for…
  • My Work: Standard Chartered Bank, UAE wins World’s Best Consumer Internet Bank Award 2013 for UAE

    ConeTrees
    12 Jun 2014 | 3:05 am
    At Possible, as the UX lead for the Standard Chartered Global Revamp project, I planned, coordinated and executed user research, information architecture, content strategy and interaction design activities to create a unified information architecture and interaction design strategy and implemented it for Standard Chartered’s country websites across the globe both for desktop and mobile. I worked on envisioning and realising a fully responsive, device agnostic and social media integrated internet banking country websites with more intuitive and user-friendly interface that facilitate…
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    Everyone's Blog Posts - HFI Connect

  • CUA of the Month - April 2015: Sheena Bove

    Human Factors International
    1 Apr 2015 | 7:38 pm
    From Art to UX for Engineering Tools "Complex tools can still provide in-depth functionality without overwhelming the user. As product developers and designers, we can do more to understand the ideal workflows, processes, environments, and constraints of the users to provide a better experience and reduce the friction involved with completing a task.” Read the entire article
  • CUA of the Month - March 2015: Jeff Werness

    Human Factors International
    6 Mar 2015 | 7:00 am
    Building Full UX Power Jeff Werness is HFI's CUA of the Month for March 2015. “There has been a fundamental shift from treating digital as a new advertising medium to digital being intrinsic to the human conversation. A big change occurred when we started to move into digital and understand that it is all about giving the customers what they want and need, whether they expressed it or not.” Read the entire article
  • User Experience Design Newsletter - February 2015

    Human Factors International
    2 Mar 2015 | 12:30 pm
    Five, ten, or twenty-five – How many test participants? During design, UX teams do formative testing – focusing on qualitative data and learning enough to move the design forward. But how many participants are needed to have confidence in the test results? That debate’s been going for a quarter-century. Read the full article: http://ow.ly/JQa0e
  • CUA of the Month - February 2015: James Green

    Human Factors International
    12 Feb 2015 | 2:00 pm
    The UX Heart of Accessibility James Green, Senior Director of Usability and Accessibility at Visa, is HFI's CUA of the Month for February 2015. James says: “Removing obstacles is what draws me to improving UX, and also to accessibility where the stakes are higher: the problems we’re solving often go beyond making it easier to do something to making it possible.” Read the entire article
  • User Experience Design Newsletter - January, 2015

    Human Factors International
    29 Jan 2015 | 11:30 am
    Design Science: Our 7 Favorite Papers of 2014 User experience practitioners understand how important it is to keep up to date on the latest research in our field. We are always on the lookout for ways to put research into practice. Read the complete newsletter: http://ow.ly/HXQkT
 
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    Konigi

  • Jim Kalbach on Jazz as a Model for the Way Businesses Work

    2 Apr 2015 | 5:00 pm
    Jim Kalbach talks about the improvisational model of Jazz as a metaphor for the way some businesses approach collaboration today. What was probably seen a few years ago as a radical way of structuring companies to organize around the work rather than using inflexible business units as boundaries, is now more commonplace. To demonstrate what happens in the teamwork of a group of jazz performers, Kalbach assembled a group of musicians to perform a song they hadn’t played together before, and described how jazz performances “work” as a type of collaboration. These are the…
  • Static Site Generator Directories

    31 Mar 2015 | 5:00 pm
    These are the 2 main directories listing generators that you can use to build a static site. Each offers a sortable lists to browse by user rating or language. StaticGen - Lists the top Open Source static site generators only. Filter by language. Sort by rating, issues, forks, titles. Static Site Generators - Lists Open Source and Commercial static site generators. Sort by rating, license, and language.
  • Hello Hugo: Konigi is now a Static Site

    31 Mar 2015 | 5:00 pm
    After many years of being a Drupal user, from version 2 when I started iaslash.org to version 6 on this site, I’ve made the move from PHP/MySQL blog to full on static site. Here’s why and how I did it. Choosing Static Site Generators In the past few years, I’ve taken a few sites backwards from Drupal and WordPress into the age of static sites. In many ways, it feels like going back to the beginning of my career, when I used Perl and Shell scripts to generate sites in my first job, and later to more sophisticated site generation using MovableType as a middle man. As each of…
  • Nulo

    21 Mar 2015 | 5:00 pm
    I’ve hinted at starting to play with music for a little while now. I’ve gotten past the point of just being overwhelmed and uncertain about whether I can learn to create music, and am now immersed in learning. Here’s the story, and why you may start to see me blog about music now. In 2013 I committed to teaching a mixing (DJing) workshop to a group of colleagues, having rediscovered mixing with digital music. I mixed house and electronic music as a teenager (because Filipino) and college student, and then bedroom DJ through the years until I settled into an IA/IXD career,…
  • Balsamiq Mockups Version 3 Released

    9 Mar 2015 | 5:00 pm
    We released version 3 of Balsamiq Mockups today! There's plenty to see including an updated interface, new file format (single packaged project files), better asset and symbols management, the addition of FontAwesome icons, and plenty of improvements under the surface. We point out some of the highlights in the video below. There's plenty more under the hood, and lots of new stuff on deck. You can read all about it in the announcement. It's a free update to existing users. Download it here. Special thanks to all of the great customers giving us feedback over the years, and particularly those…
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    The UX Booth

  • Testing for Presence in an Invisible Interface

    Brandon McCartney
    21 Apr 2015 | 6:30 am
    John is blind. He accesses the web using a screen reader, so that he can listen to the site content he can’t see. When he’s reading a New York Times article where an image provides contextual information for the text, he relies on the screen reader to describe the image—which it can only do if the image has alt text. WCAG 2.0, the current web accessibility guideline, includes the recommendation that all non-text content have a textual alternative, such as alt text. However, passing the guideline does not ensure that all users have a positive experience. A gap remains between…
  • Engineering our Design Teams

    Yvonne So
    14 Apr 2015 | 6:30 am
    Working as a UX designer on an agile team opened my eyes to new ways to experiment and collaborate. Focusing on communication validated and empowered me to try new things and speak my mind. The agile engineers and I explicitly shared a common goal; we were flexible, built faster, and innovated. Conversely, I noticed that my design peers rarely worked collaboratively with other designers, and had little exposure to other design work. What if we could increase visibility and improve our innovation simply by allowing designers to collaborate the way agile engineering teams do? Aiming to increase…
  • “Ask Me Anything” with Laura Klein, Author of UX for Lean Startups

    Matthew Kammerer
    13 Apr 2015 | 9:01 am
    Starting tomorrow, Laura Klein will be answering questions live. Here are a few topics you might want to ask about, but really, she’ll answer pretty much anything: Customer development and user research User Experience design in a Lean Startup environment How to be a better product manager or UX designer Making your product development process Leaner Validating assumptions and creating hypotheses Combining qualitative and quantitative data for better user feedback Unicorn facts (these are facts about actual unicorns – the horse kind with the horn) Head to Inbound.org to join the…
  • Bringing Content Strategy to the Boardroom

    UX Booth
    9 Apr 2015 | 6:30 am
    This week, UX Booth is bringing content strategy to the forefront with two interviews from Confab Central, taking place in Minneapolis, MN on May 20-22. Today we’re speaking with Ronell Smith, who will be speaking at Confab about business needs and content struggles. His talk is a great fit for anyone whose content feels like more of a problem than a solution. Your topic, “How content strategists can move from the high chair to the boardroom table” focuses on putting the “strategy” into content strategy. How do you recommend people do that? I’m planning to…
  • Content: More than Just the Icing on the Cake

    UX Booth
    7 Apr 2015 | 6:30 am
    “It’s so important to us [at Confab] that people who are approaching content from one perspective have an opportunity to hear other perspectives and learn new things and get outside their comfort zone.” Kristina Halvorson, founder of Brain Traffic, is here with us this week to talk about what those different perspectives are, and the singular purpose that content strategists and UX professionals share. At Confab Central, content’s more than just the icing on the cake. For three days in May, Minneapolis, MN becomes a mecca for content creators, curators, managers,…
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    User Vision » Articles

  • ‘Mobilegeddon’ – is your site mobile friendly?

    Amy McInnes
    23 Apr 2015 | 3:27 am
    Google are at it again with another algorithm update, this time focusing on rewarding sites that are mobile optimised.  From the 21st of April, a site’s ‘mobile friendliness’ will now play a key role in the way it is ranked on Google’s mobile search results.  Key factors Google will be checking are load times, responsive design elements, and mobile best practise…basically all the elements that affect the user’s experience of a site viewed on a small screen. Do the test The algorithm change acknowledges the importance of having a site designed for mobile, such as through a…
  • Understanding Happiness

    Nicola Dunlop
    15 Apr 2015 | 4:38 am
    Life is made up of choices, both big and small but ultimately we choose what will make us happy. Paul Dolan explains within his novel ‘Happiness by Design’ that our experience of happiness is weighted around two factors – pleasure and purpose. Taking a closer look at these two factors, the following piece considers how experiences are monitored by users, something that we (as UX Professionals) should be continuously conscious of moving forward within our profession. The pleasure, purpose principle suggests our everyday interactions are subconsciously evaluated against these…
  • UX Song of the Month: Are you Experienced?

    Chris Rourke
    7 Apr 2015 | 7:21 am
    Following on from last month’s inaugural song for the User Vision UX Playlist we are taking a radical change from 80’s synth-pop to some superb 60’s psychedelia. Jimi Hendrix set a new standard in guitar playing and in 1967’s Are you Experienced, from the debut album of the same name, he displays the musicianship and innovation that set him apart from his contemporary guitar gods. Are you Experienced features a repeating backwards guitar and drum track and a single repeated piano chord, with Jimi singing …. If you can just get your mind together Then come on across to me We’ll…
  • Debenhams – User Experience Review

    Alan Blackwood
    1 Apr 2015 | 6:44 am
    This article was published in March 2015 edition of Internet Retailing Magazine. Debenhams is one of the UK High Street’s retail big hitters alongside notable rivals such as Marks & Spencer and John Lewis. More than many of these direct rivals, Debenhams appears to operate in the Land of the Perpetual Special OfferTM How effectively does its website promote this slightly differentiated brand proposition? And how well does the overall shopping experience measure up? Riding the carousel In common with the direct rivals mentioned (and countless other retail websites) the Debenhams homepage…
  • The User Experience Playlist

    Chris Rourke
    13 Mar 2015 | 4:46 am
    We are creating a Playlist of UXcellent tunes that are about the wonderful world of User Experience. OK sometimes the link to UX through the title or lyrics is a bit tenuous, but we’re pretty sure that the songwriter must have been thinking about UX /usability/user research when they wrote these songs. We have a few UX-related toe tappers ranging from Julie Andrews to Ed Sheeran, which we will add to the list in the coming months. However, in the meantime if you have any ideas of songs that are somehow related to UX (our interpretation is very loose) we’d love to hear your…
 
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    UX Movement

  • Why the Best Wireframe Style Is No Style

    anthony
    21 Apr 2015 | 6:40 am
    What tool would you use to hit a nail in? Only a hammer comes to mind. This is because a hammer’s form meets that specific function. It’s form matching function gives it its utility and value.A wireframe is only useful and valuable if its form matches its function as well. But many wireframes today don’t follow this principle. As a result, they can end up hurting how others view the future direction of the design. No designer wants to harm their team or project. But if your wireframes don’t have the right form, you could.The Wireframe’s FunctionIn order for your wireframe…
  • Wireframe Patterns: Design at a Pro Level with Ease

    anthony
    15 Apr 2015 | 8:04 am
    Wireframing toolkits are a dime a dozen. But none match the superiority of Wireframe Patterns. Most toolkits contain individual UI elements that you have to put together one-by-one to form a complete pattern. Wireframe Patterns allows you to drag and drop entire patterns onto your canvas.No longer do you have to spend time recreating patterns you’ve used over and over again on different projects. A simple drag and drop and slight customization of a wireframe pattern will save you more time and effort than ever before. This can help you meet deadlines, iterate faster and impress your…
  • Free eBook: A Guide to Agile Usability Testing

    anthony
    24 Mar 2015 | 6:02 am
    There’s no better way to get insight on your users than testing your user interface on them. Usability testing is a necessary part of the process, but it’s not always easy integrating it into an Agile project. This free eBook, “The Essential Guide to Integrating UX and Usability Testing in Agile”, offers some useful tips.The eBook explains how the Scrum method works, and how you can integrate UX with it. It dispels common myths on usability testing and offers tips for testing in an Agile process. You will get tips on how to do remote automated testing, and what metrics you should…
  • How One Button Can Speed Up Your ‘Forgot Password’ Flow

    anthony
    17 Mar 2015 | 6:36 am
    No matter who you are, forgetting a password sometimes happens. That’s why most login forms offer a ‘Forgot Password’ link to reset the password. But the user flow of resetting a forgotten password isn’t as fast and helpful as it could be.When users click the ‘Forgot Password’ link, they’re prompted to enter the email address they used to sign up. Then they’re told a link to reset their password was sent to their email account. And the flow ends there. Users are left to complete the rest of the task on their own.The current user flow for resetting a forgotten password isn’t…
  • GraphicStock: A Library of Unlimited Graphics in Your Hands

    anthony
    10 Mar 2015 | 7:51 am
    There comes a time on every project where a designer stops wireframing and starts styling the look and feel of the website. But this is hard to do without the right graphics. You might try to search for them on Google Images, but their selection is often limited and poor quality.This is where GraphicStock can help. They’re a library of over 13 million stock graphics that you can download at your disposal royalty-free. They’re subscription-based, so you’ll never get overcharged per graphic like on other sites.Whether you need illustrations, templates, textures, icons or patterns,…
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    Cone Trees

  • Revealing Design Treasures of Amazon.com

    ConeTrees
    15 Apr 2015 | 1:42 am
    On its surface, Amazon.com just seems like a large e-commerce site, albeit a successful one. Its design isn’t flashy, nor is it much to write home about. But deep within its pages are hidden secrets — secrets that every designer should know about. If one looks closely at what the team at Amazon has built, it’s filled with innovative functionality and clever designs, all of which creates a delightful experience for its users and directly produces regular profits for its shareholders. But not all is perfect. Some design changes in the last few years have not been the success…
  • Modeling the Mobile User Experience

    ConeTrees
    1 Apr 2015 | 12:04 am
    A presentation by Bryan Rieger of Yiibu on Modeling the Mobile User Experience.
  • Wireframes for the Wicked

    ConeTrees
    19 Mar 2015 | 12:03 am
    Three experienced designers share their tried and true tips for making wireframes really work. They talk about how to sketch a wireframe on the fly to demonstrate an idea and how to create a standalone wireframe deliverable; when to show a concept and when to describe nitty-gritty detail; how to make a narrative wireframe and how to make a specification wireframe. All with plenty of examples.
  • How to make Jetpack Publicize Work with WP Job Manager Job Listings

    ConeTrees
    23 Jun 2014 | 10:23 pm
    It can be extremely disappointing when you get your job site up using WP Job Manager and you find out that the WordPress plugin module, JetPack Publicize does not work with the custom post type- Job listing. I obviously looked to the plugin support page for help and asked this on the forum. Mike Jolley, the creator of the plugin pointed me to some useful information and I worked my way up from there. It was a bit frustrating because I am not a developer. None the less, the information was useful and I figured it out in the end. And now since I’ve done it, I don’t see a need for…
  • My Work: Standard Chartered Bank, UAE wins World’s Best Consumer Internet Bank Award 2013 for UAE

    ConeTrees
    12 Jun 2014 | 3:05 am
    At Possible, as the UX lead for the Standard Chartered Global Revamp project, I planned, coordinated and executed user research, information architecture, content strategy and interaction design activities to create a unified information architecture and interaction design strategy and implemented it for Standard Chartered’s country websites across the globe both for desktop and mobile. I worked on envisioning and realising a fully responsive, device agnostic and social media integrated internet banking country websites with more intuitive and user-friendly interface that facilitate…
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    Project6 Design: Bay Area UI Design Firm

  • Putting the Sparq into Solar Startup Website

    Jennifer Griego
    22 Apr 2015 | 4:22 pm
    sparq_teaser.png Project6 Design is always excited to assist startup companies with establishing their visual brand and communication strategy. Our work with Sparq is no exception. Project6 was tasked with helping Sparq, a solar power startup company, in launching a new website to communicate their patented solar power conversion technology. Sparq needed a website to showcase benefits and descriptions of of their budding products as well as capture leads and technical support requests. Project6 designed a mobile responsive website and Drupal CMS, allowing for easy customization post-launch.
  • Project6 Design Launches Website Design for Charitable Foundation

    Jennifer Griego
    22 Apr 2015 | 3:23 pm
    scan-foundation-logo.png Project6 Design, a San Francisco Bay Area web design and development firm, announces the launch of a website for the SCAN Foundation. The SCAN Foundation is a non-profit dedicated to transforming options for our aging generation so that they may preserve their dignity through independent living. By funding insightful research and publications, the foundation supports diverse audiences who share their mission of advancing an easily navigated system that promotes increased independence through high-quality services and care.The former SCAN Foundation website fell short…
  • Four New Awards for San Francisco Bay Area Graphic Design Firm

    Jennifer Griego
    16 Apr 2015 | 10:07 am
    horizon-interactive-awards.png San Francisco Bay Area graphic design firm, Project6 Design, has been awarded four 2014 Horizon Interactive awards. Two silver awards were received for both the Lucile Packard Foundation for Children's Health and Trihydro Corporation website redesigns. Additionally, bronze awards were received for newly designed websites for The Gordon and Betty Moore Foundation as well as a prominent university. These awards were in three Website Categories: Advocacy/Non-Profit, Corporate/B2B and School/University.The Horizon Interactive Awards is a prestigious international…
  • Project6 Engineers a Website Redesign to Promote Environmental Engineering Firm

    Jennifer Griego
    15 Jan 2015 | 8:42 am
    screen_shot_2015-04-02_at_2.40.11_pm.png Project6 Design, a San Francisco Bay Area graphic design firm, proudly announces the launch of a website redesign for Trihydro, a leading provider of environmental engineering services. Based in Laramie, Wyoming, this organization has grown to tackle challenges on a worldwide scale, but their previous site didn’t convey their position as innovative leaders in environmental engineering.Project6 embraced the challenge by selecting the Sitefinity CMS for its ability to leverage a robust amount of content and media across a responsive website. In…
  • Winning Streak Continues: Project6 Design Wins Three More Awards

    Esten
    21 Oct 2014 | 11:22 am
    web_awards_2014.png San Francisco Bay Area website design and development firm, Project6 Design, has received three Standard of Excellence awards in the 2014 WebAwards competition. The designs recognized in the Web Marketing Association’s annual competition were The Gordon & Betty Moore Foundation, Biscoff, and DeLeon Realty websites -- three diverse categories of industry that highlight the award-winning design firm’s ability to create exceptional work that appeals to all audiences.The WebAwards honor those who challenge the boundaries of design and set higher standards for internet…
 
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    Substance

  • Destinations Are More Than Lists of Resources

    Stephen Landau
    21 Apr 2015 | 1:36 pm
    I haven’t been everywhere, but it’s on my list. Susan Sontag   Experiences are created through interactions with a destination, not through a listing page that shows every restaurant. Stories are written and memories are created from the experiences people have, not from pages of search results. We travel for work since much of our work has to do with travel. Sometimes these trips are around the corner or across the river, sometimes these trips are hours away by plane, crossing mountain ranges and thousands of miles. Most of these trips involve research, not only for what makes our…
  • Establishing Brand Loyalty in an Increasingly Brand Disloyal World

    Stephen Landau
    23 Feb 2015 | 4:16 pm
    Only twenty-five percent of American respondents in a recent Ernst & Young study said that brand loyalty affected how they shopped. For established brands, this is a nightmare. You can never coast on past performance … and the price premium that a recognized brand can charge has shrunk. James Surowiecki, from “Twilight of the Brands” in the New Yorker (Feb. 17, 2014) If brand loyalty is created by what a brand stands for, here’s your opportunity to share your point of view with likeminded people who want to purchase a product, visit a destination, or have an…
  • Stories that Sell: Content Strategy for Adventure Brands – The Presentation

    Stephen Landau
    28 Jan 2015 | 7:42 pm
    This presentation was originally given on January 23, 2015, in front of an audience of about 140 attendees at Outdoor Retailer, as part of the Outdoor Retailer Education Sessions. The presentation format and flow have been modified slightly to better fit our site vs. the presentation slide + speaking format at Outdoor Retailer. Once video is online from the presentation, we will link to it from this post. What makes adventure brands different? The travel and tourism industry sells experiences (not products). In the travel and tourism industry, adventure brands are the destinations, hotels,…
  • Stories that Sell: Content Strategy for Adventure Brands

    Stephen Landau
    15 Jan 2015 | 12:57 pm
    We’re excited to be heading to Outdoor Retailer from January 21st – 24th. Not only is it a great time to catch up with our friends and clients in the outdoor/adventure-brand industry, but we also have the opportunity to present at one of the Outdoor University education sessions. Our session is titled “Stories that Sell: Content Strategy for Adventure Brands.” During this session, we’ll be discussing what content strategy is, how it relates to branding and marketing, and why the combination of “inspiration+information” is so important in online…
  • National Geographic Society launches Unique Lodges of the World, with help from Substance

    Stephen Landau
    7 Jan 2015 | 7:53 pm
    For most of 2014, Substance worked closely with National Geographic Travel on a unique project: helping to launch a new global business initiative for National Geographic Society. We completed an intensive interactive discovery phase, competitive analysis, user experience and information architecture, and the site concept and design. Working with National Geographic’s internal team and global development partners, we were able to bring the vision of the Unique Lodges of the World site to life. You can read more about the initiative from National Geographic’s press release below, and view…
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    Baymard Institute

  • External Article: The Current State of E-Commerce Filtering

    Baymard Institute
    20 Apr 2015 | 7:50 am
    This is the fourth in a series of articles based on research findings from our e-commerce product list usability study. In today’s article, we’ll go over 7 guidelines from the E-Commerce Product Lists & Filtering report. The article is published as a guest post at Smashing Magazine and explore 7 key aspects of the user’s filtering experience in an e-commerce context. The article also includes an analysis of the current state of e-commerce filtering based on the benchmark of the 50 top e-commerce sites: The Current State of E-Commerce Filtering Post a comment Related…
  • Category-Specific Sorting: A New Way to Sort Products

    Jamie Appleseed
    13 Apr 2015 | 11:18 pm
    This is the third in a series of articles based on research findings from our e-commerce product list usability study. We considered naming this article “the sort type all users want but zero sites offer” because category-specific sorting really is one of those rare instances where an obvious feature has somehow been completely overlooked by the e-commerce community. After all, it really shouldn’t come as a surprise that users would like to sort a list of TVs by “Screen size” or a collection of hard drives by “Storage capacity”. During our research…
  • Users' Perception of Product Ratings (New Qualitative & Quantitative Findings)

    Jamie Appleseed
    25 Mar 2015 | 7:50 am
    This is the 2nd article in a series presenting some of our research findings from our e-commerce product list usability study. Product ratings can be incredibly helpful to users. During our research studies we’ve observed how the test subjects rely on ratings to gauge a product’s quality or value – especially in verticals where they lacks domain knowledge or have little prior product experience. However, for users to be able use product ratings this way two key pieces of information must be present: the average rating score (obviously) and the number of ratings that average is…
  • Most E-Commerce Sites Need 'Price Per Unit' (98% Get it Wrong)

    Jamie Appleseed
    10 Mar 2015 | 12:11 am
    This is the first in a series of articles based on research findings from our e-commerce product list usability study. When users compare the different products available to them, price is obviously a major factor. E-commerce sites are well-aware of this and make the product price in each list item abundantly clear so it’s easy for users to read and scan. Yet sometimes highly similar products are sold in different quantities and it turns out that these products actually have two price points that are important to the user: the total product price and the unit price. Unfortunately, 98%…
  • E-Commerce Product List Usability: Report & Benchmark

    Baymard Institute
    2 Mar 2015 | 11:21 pm
    Without the right tools, finding just the right product can be an almost impossible task for the user. E-commerce product lists and their filtering and sorting tools determine how easy or difficult it is for the user to browse the potentially thousands of products in categories and search results. At Baymard Institute we have therefore spent the last 9 months researching how users browse, filter and evaluate products in e-commerce search- and category-based product lists. Today we release these findings in a 500-page research report and an online benchmark database: E-Commerce Product List…
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    The UX Bookmark

  • Discount Usability: 20 Years

    admin
    16 Apr 2015 | 3:18 am
    Simple user testing with 5 participants, paper prototyping, and heuristic evaluation offer a cheap, fast, and early focus on usability, as well as many rounds of iterative design. Discount Usability: 20 Years
  • Education in HCI

    admin
    1 Apr 2015 | 4:58 am
    The HCI Education page is a collection of resources for students and educators interested in Human-Computer Interaction. The following are key resources for HCI Education: Curriculum: The SIGCHI Curriculum Development Group report Curricula in Human-Computer Interaction. Affordable Textbook: Clayton Lewis and John Rieman’s shareware book Task-Centered User Interface Development. Readings: Gary Perlman’s Suggested Readings in Human-Computer Interaction (HCI), User Interface (UI) Development & Human Factors (HF). Educator’s Mailing List: The SIGCHI Mailing List:…
  • User-centred design and organisational maturity

    admin
    18 Mar 2015 | 11:37 pm
    For a web site to be successful its intended audience must find it easy to use. As this maxim finds increasing recognition organisations are asking: “What can we do to create a site that’s easy to use?” The answer for most, it seems, is usability testing. But usability testing is only one part of producing highly-usable sites: the most effective and reliable way to ensure fundamental usability is to follow a user-centred design process. And the success of this approach is largely dependent on the wider organisational attitude towards usability. The author discusses what lies beyond…
  • Personas Make Users Memorable for Product Team Members

    admin
    5 Mar 2015 | 11:14 pm
    A persona is a fictional, yet realistic, description of a typical or target user of the product. A persona is an archetype instead of an actual living human, but personas should be described as if they were real people. When based on user research, personas support user-centered design throughout a project’s life cycle by making characteristics of key user segments more salient. Personas work because designers and developers have the same tendency as all other people to be captivated more by concrete instances than by abstractions and generalizations. We need all product-team members to…
  • Fill Your Portfolio With Stories

    admin
    18 Nov 2014 | 2:36 am
    On the trail of exploring our next career move, it’s likely we’ll need to show the path we’ve been on. As part of a design team, that usually means displaying our work. However, if we didn’t make proper arrangements before we took the job, it’s very likely we can’t show much of our work to anyone. Consultants, contractors, and full-time employees are usually covered (in the US at least, but most other places as well) by a “work for hire” agreement, which means that the people we work for own all the work product we produce. Wireframes, sketches, and other deliverables…
 
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    UserZoom zooming in on the customer experience

  • Mind the Gap: Factoring Gender Into Your Mobile Dating User Experience

    Hadley J.
    22 Apr 2015 | 5:00 am
    Popular apps like Foursquare, Angry Birds and Tiny Flashlight don’t distinguish between men and women when it comes to the mobile user experience. They have no need to do so. In these cases, a good user experience is unisex. But for dating apps, caveat vendor! For these apps, men and women may have different approaches and different expectations, though with some marked similarities. Understanding what needs to be tweaked in order to appeal to gender-specific marketing and what can stay the same is key to navigating a world where the difference between products is small but where the…
  • A Snapshot of 4 Competitive UX Benchmarking Studies

    UserZoom
    21 Apr 2015 | 6:18 pm
    Business has always been a fierce competition over a single scarce resource – customers. This is not a bad thing (especially for said consumers) but it does mean that businesses must be keenly aware of how they stack up to the competition in order to thrive. This is where UserZoom can help you. Nowhere is business as competitive as it is online. Regular competitive benchmark studies allow you to understand how your business is performing in respect to your competitors, leading to a better understanding of how to position your brand and ultimately compete more effectively in your market.
  • Longitudinal Benchmark for Success: A Case Study on the UX of UserZoom.com

    UserZoom
    16 Apr 2015 | 1:55 am
    The first websites ever built were static, information-dispensing portals, stoic digital monoliths that rarely changed after launch. Thankfully, they have grown into the dynamic and interactive websites we are familiar with today. Modern websites must be updated constantly to keep up with an ever-changing market that is moving at the speed of business. In particular, E-commerce websites change every few weeks to showcase new products, seasonal promotions, upcoming sales and customer reviews. Fluid product lines, new design conventions and evolving brand identities also impact the need to keep…
  • A Visit From Jakob Nielsen

    UserZoom
    1 Apr 2015 | 2:05 pm
    One of the perks of being located in the Silicon Valley is that you can hardly find a more magnetic locale for thought leaders and technology gurus. UserZoom was thrilled to have one such local hero swing by our office yesterday for a chat with our Co-founder & Co-CEO, Alfonso de la Nuez, about something near and dear to our hearts – remote usability testing. When Dr. Nielsen expressed interest in remote testing (and let’s face it, one doesn’t achieve a lifetime award in this field by simply resting on one’s laurels) we jumped at the chance to invite him in for a chat. When…
  • The Top 3 Best Websites Ever Made

    UserZoom
    31 Mar 2015 | 5:00 pm
    Usability and user experience are integral to exceeding your customers’ online expectations. Here at UserZoom we searched the depths of the internet and found the top 3 websites that are setting the standard for being the most up-to-date, creative and highly technological website out there today. Here are some of the criterion we used to evaluate the websites: – Highly polished look and feel – Intuitive taxonomy and information architecture – Cutting edge website copy These websites are too good to keep to yourself, so be sure to share them with your friends and…
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    My take on UX research and design

  • Improving your research validity

    usabilitygal
    10 Apr 2015 | 8:22 am
    Research validity is incredibly important, without it you risk biasing and even invalidating your research efforts. Good validity = good research What is research validity? Validity refers to the quality of research. In short, the rigor or trustworthiness. Joppe (2000) provides the following explanation of validity: “Validity determines whether the research truly measures that which it was intended to measure or how truthful the research results are.” How can it go wrong? The main cause of poor research validity is caused by the interviewer and can be due to inexperience, poor interview…
  • Don’t use one way mirrors for ux research

    usabilitygal
    28 Jan 2015 | 4:07 am
    Do you use one way mirror labs? Do you value research that gets you the best results? Then you might want to re-consider using one way mirrors. Here’s why… Talking to users is fascinating! It’s something I still love doing despite having conducted thousands of them over the last 10 years. When it comes to location, you can test almost anywhere but there’s one place that I now advise against, and that’s one way mirror labs. What is a one way mirror lab? A one way mirror lab (also known as two way) consists of two adjoining rooms with a mirror between them. One room is used to…
  • Attention: Factors and influencers

    usabilitygal
    17 Nov 2014 | 1:10 pm
  • Which do you remember? Computers of the past

    usabilitygal
    3 Nov 2014 | 6:48 am
    Attending the Manchester Science Festival was incredible. Not only were there computers, mobiles and televisions from decades gone by, but they were all in full working condition, which meant I could re-live some of the highs (space invaders) and lows (error messages and recovery) of my first experiences with computers. Did you have any of these computers? Did you play any of these games? Which was your favourite? Tweet me BBC Micro: Chuckie Egg (1983) I don’t remember this computer or Chuckie at all, but looking at the launch date of chuckie (1983) I was only a toddler so…
  • Psychology of online shopping: Men vs Women

    usabilitygal
    25 Oct 2014 | 2:28 am
    Have you ever wondered if there’s a difference between how men and women shop online? What can you do to persuade each sex to buy from your website? This infographic by Minewhat showcases 18 strategies you can use to persuade both men and women to buy from you.
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    user experience design, ux and usability blog - keepitusable

  • Call to Action Buttons: 5 Psychology tips to increase conversion 

    keepitusable
    23 Apr 2015 | 12:04 am
    What are call to action buttons? When designing an interface, one of the main goals of the designer, is to ensure that the end user is able to clearly understand what they should do next and where each click will lead them. Call to action buttons are essential to this dynamic, as these buttons are what guide the user through the interface. The very name of the button, call to action, states there is a necessity for the person engaging with the interface to be stimulated to perform a task. In this case, the designer wants the user to press a button: to make it more enticing so that more…
  • Psychology of Social Networks: What makes us addicted?

    keepitusable
    17 Apr 2015 | 2:58 am
    Have you ever thought about the number of times you check social networks? Is it a few times a week? Once a day? Seventy-two percent of online adults use social media and the average user spends 23 hours a week on social media – that’s the equivalent of a part time job! We are living in the social media era.  – 2 billion worldwide social network users – 500 million tweets sent every day – 70 million images uploaded on Instagram every day – 300 hours of video uploaded per minute on YouTube What makes us so addicted? Social networks are an extension of…
  • What’s the real difference? Face-to-face versus Remote user testing

    keepitusable
    8 Apr 2015 | 2:24 am
    Have you ever wondered what the real difference is between remote unmoderated user testing (like usertesting.com and whatusersdo) and face-to-face user testing? Which method should you use, when and what for? There is a huge difference in these two techniques and the end results so let’s take a look at them both in greater depth. Face-to-face Interviews conducted face-to-face with target users, often in a lab setting or in-context, for example in the person’s home to make them feel more at ease and uncover more realistic feedback and issues. The interviews are a two-way…
  • Another award shortlist for Keep It Usable

    keepitusable
    17 Mar 2015 | 3:49 am
    We’re incredibly excited to announce that we’ve another award in our midst! This time it’s our founder, Lisa, who has been shortlisted for the North West Women in Business awards (WIBA) STEM category. STEM aims to recognise women who work in the traditionally male dominated areas of science, technology, engineering and mathematics. Lisa says “I’m very proud to be representing women in the STEM category. There’s still an under representation of women in the digital and tech scene. Certain sectors I work in are highly male dominated and I would love to see…
  • 8 Technology trends you need to know for 2015

    keepitusable
    19 Feb 2015 | 12:25 am
    2015 is looking to be a really exciting year for innovation.  We get excited by new technology and the challenges that brings, especially with regards to designing for challenging smaller screens – how you can engage users and showcase information without sacrificing the experience? Here are some technologies and trends we’d recommend keeping your eye on in 2015. 1. Wearables Wearables are becoming big business and the growing trend will continue to thrive in 2015, particularly in fitness, fashion and health.  More affordable wearables are likely to hit the market and will…
 
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    All About CAD Conversion

  • Drafting Outsourcing Is A Necessary Luxury

    23 Apr 2015 | 11:14 am
    Any engineer can create a drawing for their parts and assemblies.  How useful that drawing will actually be during manufacturing is another issue altogether.  And sometimes we assume that the model be enough. A 3D model can be useful in the manufacturing process, but it cannot convey everything that a good drawing can.  That's where drafting outsourcing comes into play.  They have the knowledge, the tools, and experience necessary to communicate a design.  And when things get complicated or tolerances get a little tight, an experienced drafter…
  • Reasons to Convert Your Engineering Drawings into CAD

    20 Apr 2015 | 1:38 pm
    Engineer drawings are very important when building pretty much anything. The designer, through this vital document, communicates everything a builder needs to know about the design. But a builder can easily understand an engineer drawing just as he can a computer drawing; but here are some beneficial explanations of why converting engineering drawings into CAD is a must. Revisions Revisions on CAD can be two to eight times faster than revising the original copy. By converting your files into vector files instead of raster files, you will no longer need to check your revisions by…
  • Converting My AutoCAD Drawings Into A BIM Model

    16 Apr 2015 | 1:32 pm
      If you're an engineer you may have found yourself wondering: "What is the easiest way to convert my AutoCAD drawing into a BIM model? Well thankfully, this process is actually pretty simple provided that you have purchased the correct software.    Autodesk BIM 360 was developed by the company Autodesk, who designed the world's most popular 3D modeling software AutoCAD. Autodesk BIM 360 was designed as a successor to AutoCAD, and as such Autodesk has done everything in their power to make it as easy as possible to transfer your designs between the two programs.
  • What to Look For When You Outsource Your Drafting Projects

    9 Apr 2015 | 10:40 am
    Outsourcing drafting projects can be very beneficial for a number of reasons.  Maybe your company doesn't have the skills or the software to complete the project.  Maybe it ends up being cheaper for someone else to do it.  In any case, your project can go very smoothly if you outsource it to the right company, but if you pick the wrong company you're likely to run into all sorts of problems.  Here are a few things to look for. Do they specialize in what you need? Just because a drafting company doesn't specialize in a certain area doesn't mean they're bad at…
  • CAD Drafting Tutorials

    9 Apr 2015 | 10:28 am
    Drafting is hard.  Unless you have had related education in your past, it's most likely not something you're good at.  Sometimes, however, a little drafting knowledge is necessary for minor design projects.  If you're in this situation, you're in luck!  Tutorials exist to help teach people how to draft, as well as how to operate CAD software, and they're all online.  This  makes it easy to gain the knowledge you need to take on a small design project yourself.  If you need some drafting help, check out some of these online tutorials. Digital Tutors…
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