User Interface

  • Most Topular Stories

  • Why UX Designers Need to Think like Architects

    UX Magazine
    Rima Reda
    23 Apr 2014 | 9:01 am
    April 23, 2014During a recent conversation with my father-in-law, an architect with nearly 40 years of experience, I couldn’t help but notice the parallels between his work and mine. As he detailed his design process and thinking to me—sharing his extensive design insight—I was reminded of my own process and thinking. Obviously, the tangible results are quite different, but there is common ground in the way that we view the world, and the way that we think about design.Architects are, of course, a type of designer, but the work of a good architect is not just about designing a space…
  • Solving Strategic Problems: Going Beyond Being a Technology Order Taker

    UXmatters
    pabini@uxmatters.com
    21 Apr 2014 | 1:50 am
    By Laura Keller Published: April 21, 2014 “Designing great experiences for people should enable IT to earn a more strategic role within their company.” A few months ago, I gave a presentation to some information technology (IT) leaders, and my topic was how designing great experiences for people should enable IT to earn a more strategic role within their company. I created this presentation after years of observing the interactions between IT groups and their business counterparts within a company, as well as the subsequent involvement of external IT firms, including mine. The common flow…
  • Usability: Where should the tests be held?

    UX Passion - UX design agency
    Darko Čengija
    27 Mar 2014 | 3:58 am
    User’s premises You should go to the user’s location if the context (environment) in which the website is being used is an important part of the flow. An example of this might be a store in which sales agents work with customers and have to deal with various requests very quickly. It’s hard to replicate that situation anywhere else, and testing the user outside that stressful environment won’t give you the valuable feedback you need. The downside of this is that all you can do is take notes and perhaps record the sound, but any other means of capturing the user’s…
  • Usability: Data collection

    UX Passion - UX design agency
    Darko Čengija
    18 Apr 2014 | 3:03 am
    Rating the tasks Exactly what you will do with the data you collect is not really within the scope of this booklet. However, what kind of data you should collect is. Remember that you have broken down the entire session into main and small tasks. Each of the small tasks should be defined just as the main task is: they should be specific and measurable. In other words, it should be easy to tell if a task has been completed or not and how difficult it was for the participant to complete it. So, one thing you can definitely rate for each small task is the difficulty. It makes sense to have at…
  • Checkout Design: Payment Method Selection

    Baymard Institute
    Jamie Appleseed
    22 Apr 2014 | 11:21 pm
    If users have no way of paying you, they have no way of buying anything from you, and so it’s clear that accepting a wide range of payment methods is a good idea to ensure that all users actually have a way of sending money your way. Yet, during our checkout usability studies, we observed how just presenting the user with a bunch of payment methods introduces complexity to the checkout process, and must be designed carefully to avoid confusion and choice paralysis. For international sites accepting multiple payment methods is not just a matter of user preferences (although that is…
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    Signal vs. Noise

  • Looking into The Distance

    Wailin Wong
    22 Apr 2014 | 9:00 am
    Let’s take a break from the business news cycle. I love the news and I’ve covered it for a decade: what new startup is launching, why a stock price just moved, who’s being hired or fired. But there’s a whole universe of fascinating stories waiting to be covered about what’s old in business. That’s why we’re launching The Distance, a new online magazine featuring original journalism about bootstrapped businesses that are at least 25 years old. If you’ve ever been curious about your favorite family-owned restaurant or that little shop on the…
  • Basecamp at C2E2 This Weekend!

    Shaun
    21 Apr 2014 | 3:09 pm
    The annual Chicago Comics and Entertainment Expo is this weekend and we’re really excited to announce that Basecamp will be sponsoring designer toy maker, Shawnimals at the show! Shawnimals uses Basecamp to make awesome stuff, from plush ninjas to recycled sketchbooks. The show runs from April 25th–27th, so come by booth 655 to say hi and pick up a limited edition Happy Sherpa plush!
  • Dragons on the far side of the histogram

    David
    14 Apr 2014 | 8:22 am
    Performance tuning is a fun sport, but how you’re keeping score matters more than you think, if winning is to have real impact. When it comes to web applications, the first mistake is start with what’s the easiest to measure: server-side generation times. In Rails, that’s the almighty X-Runtime header — reported to the 6th decimal of a second, for that extra punch of authority. A clear target, easily measured, and in that safe realm of your own code to make it appear fully controllable and scientific. But what good is saving off milliseconds for a 50ms internal target,…
  • Marketing around situations

    Mig Reyes
    11 Apr 2014 | 11:03 am
    Before he made The Simpsons, Matt Groening’s famous comics and illustrations graced the covers of Apple brochures. The writing inside—from 1989, mind you—still does a great job selling the Mac. Instead of blanket marketing a one-size-fits-all message, Apple took the time to speak to every situation a person is in. If you’re feeling overwhelmed, the Mac is there to put order back in your life. If you’re unemployed, the Mac is there to help you chase a career. If you’re a habitual procrastinator, the Mac is there for your spark of productivity. They’re listening to us, and our…
  • Another Chapter

    Basecamp
    1 Apr 2014 | 12:15 pm
    So, a few years ago Dana Brunetti at Trigger Street Productions (Social Network and Captain Philips) got in touch with us after reading our book, REWORK. He loved the themes and the overall story of how our company came to be. Some time passed and we hadn’t heard anything… Until a week ago. We’re super-excited to let you know that Netflix Originals has decided to take on the project and turn our little book into a feature film! Martyn Burke was brought on to write the screenplay and Gwyneth Horder-Payton will direct. Filming is supposed to start sometime this spring and we…
 
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    Foo

  • Hello world!

    admin
    23 Apr 2014 | 3:01 am
    Welcome to WordPress. This is your first post. Edit or delete it, then start blogging!
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    ZURB

  • Pulling Together to Make a Stronger Foundation

    11 Apr 2014 | 9:00 am
    With the recent release of Foundation 5.2.2, it's amazing how fast the Foundation project is evolving. Pull requests are coming in hot and getting merged. Bugs are getting funneled to the proper people and worked on more often. We've learned many lessons from our growing community, and it's made us also evolve our approach to Foundation. We're going to be working more closely with the Foundation community than ever before, especially with
  • All Your Mock Copy, Mocked Up. Introducing Laura Ipsum!

    1 Apr 2014 | 10:55 am
    Just when you thought we were done at Foundation. Just when you thought we couldn't get any better than "Lol and Order: CSS". Now we're mocking ... up your copy. We're proud to announce, Laura Ipsum, our newest service and the latest in all your prototyping and mock-up needs. We've even hired a Laura Ipsum (what are the odds?). A 20-something with the wit to write all the Lorum Ipsum you ever wanted for your prototypes. Totes McGoats! Lorem Ipsum is my fav! Laura will be writing in her own unique voice, from the perspective of a 20-something living in the high-paced, high-tech world of…
  • Earn Points on the Foundation Forum, Get Certified

    28 Mar 2014 | 10:59 am
    "While we teach, we learn," said the Roman philosopher Seneca. It has been exciting to see all the talented and helpful people who make our forum awesome. We have seen interesting discussions in addition to really great solutions to problems. We think it's a great place to learn as well as teach others the techniques and concepts that you have developed. All this leads to eventually mastering Foundation, which is the technology that helps us make awesome products. We know getting validation for the skills you built learning Foundation will be useful. That's why we are building a system for…
  • Creative Direction is Storytelling

    17 Mar 2014 | 2:03 pm
    Storytelling and products go hand-in-hand. Crafting a good story requires establishing a tone and mood. What's the feel and messaging you are trying to tell throughout your product? Is it a cohesive tale, being told through visuals and content? These are crucial considerations when crafting a creative direction. Creative direction isn't a layer we add as an afterthought. Organizations and designers, however, tend to consider creative direction as a singular, herculean task. But it doesn't have to be. Creative direction can be two phases: creative and direction. The former is about figuring…
  • Emails from MailChimpan-A to MailChimpanzee: Introducing Our New University Sponsor

    11 Mar 2014 | 10:30 am
    Another e-newsletter coded and in the clients hands thanks @inkzurb !!— Kieran Anderson (@KieranPAnderson) February 25, 2014 We're thrilled when we see tweets like the one above. It's been amazing seeing more and more people using Ink on their projects. We've learned a lot since our launch last year, especially with converting all our newsletters — 12 campaigns that reach over 100K people — to the responsive email framework. We continue to learn more about emails each time we send one out, like how Gmail has a file size restriction for HTML emails and will clip any message…
 
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    UX Magazine

  • Why UX Designers Need to Think like Architects

    Rima Reda
    23 Apr 2014 | 9:01 am
    April 23, 2014During a recent conversation with my father-in-law, an architect with nearly 40 years of experience, I couldn’t help but notice the parallels between his work and mine. As he detailed his design process and thinking to me—sharing his extensive design insight—I was reminded of my own process and thinking. Obviously, the tangible results are quite different, but there is common ground in the way that we view the world, and the way that we think about design.Architects are, of course, a type of designer, but the work of a good architect is not just about designing a space…
  • QuickPanel: Dyslexia

    Mary Jean Babic
    22 Apr 2014 | 10:03 am
    April 22, 2014Research studies suggest that at least 10% of people have dyslexia. This can create all kinds of challenges in using the web, from typing in a CAPTCHA test, to entering a twenty-character password (because, as we’re always told, longer is more secure), to simply reading a website. We asked three UX experts about how, or even if, the user experience community is addressing this most common of accessibility concerns.What’s being done to design for people with dyslexia? The font Dyslexie, developed in recent years, has been one much-discussed effort....read more By Mary Jean…
  • Gaining UX Insight through Dyads and Triads

    James Breeze, Gowri Penkar
    21 Apr 2014 | 11:26 am
    April 21, 2014When you plan a family holiday online do you do it on your own? What about looking for a place to have a birthday dinner or an entertainment package for your cable TV? Hopefully not. You’d probably call your partner or kids over to look at options with you on your tablet or laptop, right?So why do UX researchers commonly test systems that handle these types of interactions in interview sessions, in focus groups with people who’ve never met each other, using surveys, or in one-on-one usability tests? These testing contexts are missing out on the bigger picture of how these…
  • Diversity, Communication, and Insight are Winning Ingredients for JUXT:Lessons in creating an effective agency team from the Design for Experience awards

    UX Magazine Staff
    17 Apr 2014 | 11:57 am
    April 17, 2014Over the centuries, the basic make-up of an effective team hasn’t changed much. Among a few other things, teams that succeed need to have members who can play to their different strengths, who can communicate effectively with one another, and who can learn from their mistakes. These traits were as helpful to a Neanderthal hunting party as they are to software development teams. What makes the notion of an effective team especially interesting in the context of experience design is in the context. There were probably only a handful of ways to effectively fell a woolly mammoth…
  • Designing Effective Experiences for Financial Services

    Colleen Roller
    16 Apr 2014 | 9:30 am
    April 16, 2014In my last article, I talked about some of the reasons people have difficulty making good financial decisions. UX professionals who work in the financial services domain know it’s a challenge to design for successful financial decision-making on the part of their users.Traditionally, these challenges have been addressed by trying to improve the presentation and delivery of information—by trying to help people better understand their options and the risks of not saving; by helping them learn to become better investors and savers. But as I mentioned in my first article, this…
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    information aesthetics

  • Bouncing Graphic Replays Human Heartbeat Dynamics of Yesterday

    27 Mar 2014 | 12:51 pm
    One Human Heartbeat [onehumanheartbeat.com] by data scientist and communicator Jen Lowe displays the dynamics of Jen's heartbeat from about one day ago. The data is captured by a Basis B1 band, which is able to detect one's heart rate by measuring the pulse and blood flow, and then records the average heart rate for each minute. As the data currently can only be accessed via a USB connection, the data shown on the webpage is from exactly 24 hours ago. Next to the obvious, bright red spiral of life/death in the middle of the screen, a small, numerical countdown counter reveals how many heart…
  • Browser Plugin Maps Your Browser History as a Favicon Tapestry

    24 Mar 2014 | 12:27 pm
    Iconic History [shan-huang.com] by Carnegie Mellon University interaction design student Shan Huang is as simple as it is beautifully revealing. The Chrome browser plugin resulted as an accidental discovery while developing a quite sophisticated 3D webpage bookshelf for a particular course work assignment. It fetches the according favicon for each URL that was visited, and compiles all icons into a huge tapestry, in a sequence that is identical to the historical access order. As each icon is still linked to the original URL, one is able to return to the original website. Via FastCoDesign.
  • LEGO Calendar: a Tangible Wall-Mounted Planner that Can be Digitized

    19 Mar 2014 | 1:13 pm
    The LEGO Calendar [vitaminsdesign.com], developed by design and invention studio Vitamins, is a wall-mounted time planner that simply can be photographed to create an online, digital counterpart. The calendar is big, visible, tactile and flexible, as it makes the most of the tangibility of physical objects, and the ubiquity of digital platforms. It also looks neat and tidy, while keeping a certain degree of anonimity, not revealing client names or project information by casual passers-by. See also: . 3D Infographic Maps Built with Lego . New York in Lego . Lego-Based Time Tracking . Fight…
  • HubCab: Mapping All Taxi Trips in New York during 2011

    18 Mar 2014 | 1:19 pm
    The densely populated yet beautiful HubCab [hubcab.org] by MIT Senseable Lab is an interactive map that captures the more than 170 million unique taxi trips that were made by around 13,500 taxi cabs within the City of New York in 2011. The map shows exactly how - and when - taxis picked up or dropped off individuals, hereby highlighting particular zones of condensed pickup and drop-off activities during specific times of day. The map lead to the development of the concept of "shareability networks", which allows for the efficient modeling and optimization of the trip-sharing opportunities.
  • CODE_n: Architectural-Scale Data Visualizations Shown at CeBit 2014

    17 Mar 2014 | 1:40 pm
    I guess that CODE_n [kramweisshaar.com], developed by design agency Kram/Weisshaar, is best appreciated when perceived in the flesh, that is at the Hannover Fairgrounds during CeBit 2014 in Hannover, Germany. CODE_n consists of more than 3.000 square meters (approx. 33,000 ft2) of ink-jet printed textile membranes, stretching more than 260 meters of floor-to-ceiling tera-pixel graphics. The 12.5 terapixel, 90-meter long wall-like canopy titled "Retrospective Trending", shows over 400 lexical frequency timelines ranging from the years 1800 to 2008, each generated using Google's Ngram tool. The…
 
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    UXmatters

  • Solving Strategic Problems: Going Beyond Being a Technology Order Taker

    pabini@uxmatters.com
    21 Apr 2014 | 1:50 am
    By Laura Keller Published: April 21, 2014 “Designing great experiences for people should enable IT to earn a more strategic role within their company.” A few months ago, I gave a presentation to some information technology (IT) leaders, and my topic was how designing great experiences for people should enable IT to earn a more strategic role within their company. I created this presentation after years of observing the interactions between IT groups and their business counterparts within a company, as well as the subsequent involvement of external IT firms, including mine. The common flow…
  • Storymapping: A MacGyver Approach to Content Strategy, Part 3

    pabini@uxmatters.com
    21 Apr 2014 | 1:47 am
    By Lis Hubert and Donna Lichaw Published: April 21, 2014 “The narrative story map that we created with our client helped us to see things that would otherwise have been difficult, time consuming, and perhaps even impossible to discover by conducting a traditional content audit.” In Part 2 of our series on using narrative storymapping to create a high-level content strategy, we told you about our narrative approach and how we extracted storymapping from it. This let us get our work finished in a short amount of time, using few resources—just like MacGyver. We also described in detail how…
  • Remote Usability Testing: Thinking Outside the Lab

    pabini@uxmatters.com
    21 Apr 2014 | 1:44 am
    By Rebecca Baker Published: April 21, 2014 “In the world of user experience, usability testing may be one of the hardest things to sell, while simultaneously being one of the most critical elements of ensuring an application’s usability.” In the world of user experience, usability testing may be one of the hardest things to sell, while simultaneously being one of the most critical elements of ensuring an application’s usability. Because usability testing is relatively expensive and time consuming, executives and development leads who have never observed a test session often dismiss…
  • How to Spot Good UX Designers

    pabini@uxmatters.com
    21 Apr 2014 | 1:40 am
    By Janet M. Six Published: April 21, 2014 Send your questions to Ask UXmatters and get answers from some of the top professionals in UX. In this edition of Ask UXmatters, our experts discuss how to discern good UX designers from the rest. Every month in Ask UXmatters, our UX experts provide answers our readers’ questions about a broad range of user experience matters. To get answers to your own questions about UX strategy, design, user research, or any other topic of interest to UX professionals in an upcoming edition of Ask UXmatters, please send your questions to:…
  • Get Started in UX: The Complete Guide to Launching a Career in User Experience Design

    pabini@uxmatters.com
    21 Apr 2014 | 1:33 am
    By Matthew Magain and Luke Chambers Published: April 21, 2014 “Reflect on why you want to begin a career in UX.” This is a sample chapter from Matthew Magain and Luke Chambers’s new book, Get Started in UX: The Complete Guide to Launching a Career in User Experience Design. 2014 UX Mastery. Self-assessment OK, now you know where you’re going … but where are you coming from? Why Are You Here? Your head may be spinning, either because you’re overwhelmed—or excited—by the prospect of what lies ahead. Before we continue any further, it’s worth taking a few moments to reflect on…
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    A List Apart: The Full Feed

  • Responsive Design: The Picture Element Comes of Age

    21 Apr 2014 | 12:14 pm
    Until now, Picturefill supported span-based HTML markup that mimicked a pattern we hoped would one day become a web standard: namely, the picture element and its associated features. Following the hard work of the Responsive Images Community Group (chaired by Filament Group’s own Mat Marquis), we’re pleased to report that there are native picture implementations in development for Chrome, Firefox, Opera, and potentially others! With this news, this week we released a new version of Picturefill that will make the real picture element work in existing browsers, which means you can…
  • Syntax Highlighting Outside Your Editor

    21 Apr 2014 | 5:30 am
    Whether you’re giving a talk, sharing work with your team, or presenting work to your clients, there comes a time when you’ll need to show code outside of a text editor. Copying and pasting code from a text editor to say, Keynote, is an easy process. The difficulties come in when you want to preserve syntax highlighting, which is crucial to bringing code to life. I’m in the midst of building a few talks that contain a lot of code, so I’ve been exploring tools to improve my workflow from my editor of choice, Sublime Text, to Keynote. I was looking for the easiest way to copy code as…
  • The Death of the Web Design Agency?

    17 Apr 2014 | 8:19 am
    Others have gone as far to say that the very concept of a user experience-focused agency simply isn’t a long-term play, largely because of what the big folks are up to. Facebook and Google went on a design/product buying spree specifically because they needed to figure out how to own this thinking themselves, and other tech companies have followed. And more traditional industries, like insurance, media, and retail? They’ll develop robust in-house capabilities soon, if they haven’t already. Ready to pack up your things and start a landscaping business? Not so fast. Greg Hoy,…
  • Cennydd Bowles on UX & Design: Letter to a Junior Designer

    17 Apr 2014 | 5:30 am
    I admit it: you intimidate me. Your work is vivid and imaginative, far superior to my woeful scratchings at a similar age. The things I struggle to learn barely make you sweat. One day, you’ll be a better designer than me. But for now, I can cling to my sole advantage, the one thing that makes me more valuable: I get results. I can put a dent in cast-iron CEO arguments. I can spot risks and complications months in advance. In the wager that is design, I usually bet on the right color. People trust me with their stake. So, if you’ll humor me, maybe I can offer a few suggestions to speed…
  • This week's sponsor: Harvest

    The fine folks at A List Apart
    16 Apr 2014 | 9:48 am
    Have you ever billed hourly? A List Apart is brought to you this week by Harvest, a beautifully crafted time tracking tool for creative shops. Start a trial before the year slips away.
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    LukeW | Digital Product Design + Strategy

  • UXIM: Choosing Which Mobile Experience to Build

    7 Apr 2014 | 5:00 pm
    In his Choosing Which Mobile Experience to Build talk at the UXIM conference in Denver CO 2014, Nate Schutta walked through deciding to design a native app, a mobile web app, or something in between. Here are my notes from his talk: Software engineering requires a number of trade-offs. How can you understand when to make native applications, Web-based apps, or a combination? Mobile devices are quickly surpassing laptops in terms of global share. By the end of 2015, global PC use will be at 30% of Internet usage. What happens when everyone has a smartphone? In the US, we've come very close to…
  • UXIM: How Do We Design Designers?

    7 Apr 2014 | 5:00 pm
    In his How Do We Design Designers? talk at the UXIM conference in Denver CO 2014, Jared Spool shared what companies need from designers and how schools can evolve to prepare them. Here are my notes from his talk: Design test: give a design candidate a poorly designed form and ask them to redesign it. The best designers will ask: "why do we need to ask this information?". They'll ask questions about the big picture. Other designers will focus on best practices and patterns, or what the technology allows us to do? This is a maturity ladder. You start with patterns, then understand technology,…
  • UXIM: Doing Pocket Research

    7 Apr 2014 | 5:00 pm
    In her Doing “Pocket Research” talk at the UXIM conference in Denver CO 2014, Cyd Harrell talked about how we can research deeper service design questions using mobile devices. Here are my notes from her talk: Potential product research questions: do people understand hamburger menu icons, are font sizes big enough on tablets? Will people buy on mobile? Classic usability methods will get you answers to these kinds of questions. Find the right participants: people who care about your tasks and have the right kind of device. Get between 5-8. Recruiting is 99% finding the right participants.
  • An Event Apart: SVG is for Everybody

    31 Mar 2014 | 5:00 pm
    In his SVG is for Everybody talk at An Event Apart in Seattle WA 2014, Chris Coyier walked through the current state of SVG and how Web designers and developers can use it on their sites today. Here are my notes from his talk: SVG can made from essentially anything "vector". You can learn the syntax but you don't need to. If you can open it in Illustrator, you can save it as SVG. SVG will never replace raster graphics (sets of pixels), it is good for icons, illustrations, diagrams, charts, logos, etc. SVG is not new -its been around since 1999. It was designed for the Web but coverage was not…
  • An Event Apart: Putting Your UI in Motion With CSS

    31 Mar 2014 | 5:00 pm
    In her Putting Your UI in Motion With CSS talk at An Event Apart in Seattle WA 2014, Val Head talked about the potential of CSS animations and how to use them effectively on the Web. Here are my notes from her talk: There used to be a trade-off between Flash (animations) and Websites (none). There was nothing in the middle. Transitions, transforms, and animations: why do we have three different things to move stuff around. Transforms can reposition things, scale them, rotate them, skew them in three dimensions and more. That's a lot of power. Transitions move things over time: set a beginning…
 
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    Jeffrey Zeldman Presents The Daily Report: Web Design News & Insights Since 1995

  • The Practice

    Jeffrey Zeldman
    18 Apr 2014 | 12:31 pm
    Typekit Practice is a fine new typography resource. Congrats & thanks @nicewebtype @typekit ! http://t.co/LncTpApUku pic.twitter.com/AVntKX6Ntn — Jeffrey Zeldman (@zeldman) April 18, 2014
  • A List Apart № 393: Inventing & Documenting Design Patterns

    Jeffrey Zeldman
    8 Apr 2014 | 8:14 am
    A LIST APART Issue № 393 is about documenting design patterns with a style guide and creating new ones with the z-axis. Creating Style Guides by SUSAN ROBERTSON A style guide, also referred to as a pattern library, is a living document that details the front-end code for all the elements and modules of a website or application. It also documents the site’s visual language, from header styles to color palettes. In short, a proper style guide is a one-stop guide that the entire team can reference when considering site changes and iterations. Susan Robertson shows us how to build and…
  • Big Web Show № 116: The Difference Between Ideas and Products

    Jeffrey Zeldman
    27 Mar 2014 | 12:11 pm
    IN BIG WEB SHOW № 116 (“Everything Web That Matters”), I chat with Phillip Reyland and Roland Dubois, cofounders of Byte Dept., a NYC agency that designs and builds digital products for brands and agencies, and that created the popular Bike Department app for iOS. We discuss… Creating products for clients instead of yourself. Four strategies to apply to every product: experience strategy, platform strategy, mobile strategy, and integration strategy. Rethinking the mobile bike app: using data to predict whether a bike will be there when you get to it. The experience layer versus…
  • The Gory Details

    Jeffrey Zeldman
    27 Mar 2014 | 5:37 am
    SO MY DAD had another seizure—it’s been about six months since the last one; nobody knows what causes them or how to prevent them. It was 4:00 AM Monday morning. He fell heavily, like a sack of bricks, and cracked open his skull above his right eye. There was blood everywhere on the tiled floor of his bathroom, his wife Catherine says. Catherine called 911. She couldn’t do it from the phone in the bedroom; she went running through the house looking for a working portable phone. The ambulance came fast and he was rushed to Presbyterian Hospital in Pittsburgh, where he stayed overnight.
  • A Temporary Reprieve

    Jeffrey Zeldman
    24 Mar 2014 | 2:21 pm
    MY PHONE SHOWED three consecutive voicemails from my dad’s wife. I told myself, this can only mean one thing. Fortunately, it meant something else. You know your father is getting on in years when a fall and bleeding and a hospital stay are good news.
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    Putting people firstPutting people first

  • Johan Blomkvist’s doctoral thesis on prototyping in service design

    Experientia
    23 Apr 2014 | 1:30 pm
    Representing Future Situations of Service Prototyping in Service Design by Johan Blomkvist Linköping Studies in Arts and Science Doctoral Dissertation Human-Centred Systems Division Department of Computer and Information Systems Linköping University This thesis describes prototyping in service design through the theoretical lens of situated cognition. The research questions are what a service prototype is, what the benefits of service prototyping are, and how prototypes aid in the process of designing services. Four papers are included. Paper one suggests that service prototyping should be…
  • User experience is the new differentiator. How will that affect the internet?

    Experientia
    23 Apr 2014 | 1:19 pm
    The world of business is changing, as are the locations of the people who are driving that business. How companies reach new users and how they treat them once they do will be the defining business issue of the future. Those who deliver the best user experience to a global audience will win this race will change the internet as we know it. An improved customer experience rapidly turns negative when it’s unavailable or slow. The internet was architected with reliability in mind. Speed and performance were second-class citizens to availability (rightfully so). How will all of this impact the…
  • Ethnography, magpies, shiny things, and parallel worlds

    Experientia
    23 Apr 2014 | 1:13 pm
    Three posts by Simon Roberts (?) explore the rise, fall and possible futures of ethnography in commercial settings. Ethnography, magpies and shiny things The first piece explores how ethnography fell victim of the enduring quest for fashion and the need to differentiate in market research. The market research industry commoditized ethnography and failed to capitalise on its potential. As a result, ethnography has become at best weakened, at worst sidelined in favour of newer, vogue ideas and approaches. It’s not just a lament – but a call for reinvigoration. Ethnography in a parallel…
  • How Facebook uses UX research to personalize the way we see each other

    Experientia
    23 Apr 2014 | 12:55 pm
    Facebook recently made profiles more “contextual” on their iOS app, writes John Paul Titlow in Fast Company. That means that like Google searches or other personalized experiences, Facebook profiles will now appear differently based on who’s viewing. “We wanted to know what people find useful when they look at their friends’ profiles.” says Facebook UX researcher Shivani Mohan. “And what do they not find very useful? When people are going to the profile of a person who is not their friend, we wanted to know the same thing.” To figure out the…
  • Maybe the Voice of the Customer isn’t

    Experientia
    12 Apr 2014 | 1:44 am
    Criticizing Voice of the Customer (VOC) programs is like speaking out against motherhood and apple pie, writes marketing consultant Ron Shevlin. Yet, he says, there are (at least) two problems with the “voice of the customer” that many marketers don’t take into consideration: 1. It’s not really the customer’s voice. The prompts included in survey questions may or may not reflect what respondents really think or what they’ve done. They often select a prompt because it most closely matches the answer they want to give. Given the opportunity, they might describe it differently. If…
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    Reaction!

  • Magnetically Actuated Micro-Robots for Advanced Manipulation Applications

    23 Apr 2014 | 8:13 am
    Nifty! SRI is "developing new technology to reliably control thousands of micro-robots for smart manufacturing of macro-scale products in compact, integrated systems":
  • Mellow

    23 Apr 2014 | 5:51 am
    Mellow is a "smart sous-vide cooking machine":
  • Gorogoa

    23 Apr 2014 | 5:41 am
    Interesting for interaction designers >>> Gorogoa is a (soon-to-be-released) hand-illustrated puzzle game for Mac/PC. Take a look at this preview from WelshPixie: [via waxy.org]
  • Pyro Board

    22 Apr 2014 | 5:15 am
    Don't try this at home folks! An interesting way of visualising sound wave patterns:
  • Birds

    22 Apr 2014 | 5:08 am
    A "light-hearted essay on contextualized characters" from Zeitguised:
 
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    Subtraction.com

  • Brand Minimalism

    Khoi
    23 Apr 2014 | 1:54 pm
    Art in America Magazine has this look back at an exhibition from 1980 that examined the striking similarities between minimalist art and corporate identity design. Titled “Objects and Logotypes: Relationships Between Minimalist Art and Corporate Design” and curated by Buzz Spector, the show juxtaposed identities for companies like the Aluminum Company of America, Chase Manhattan…
  • Typekit Practice

    Khoi
    22 Apr 2014 | 7:03 pm
    Adobe’s Typekit team recently launched this pedagogical microsite devoted to helping their customers hone their typographic skills. It’s built around practical lessons — there are two so far — that dive into the finer details of setting type for the web. It already looks like a good resource; if Adobe remains committed to it and it keeps…
  • The Last Record Shop

    Khoi
    21 Apr 2014 | 11:39 am
    A community artspace in Hamtramck, Michigan is planning this fall to turn its gallery space into a fictional record shop, replete with fictional albums. They’re soliciting the public at large — designers, really — to create made-up record sleeves for made-up bands, which they will use to stock the shop’s bins. The finished sleeve should…
  • Nikki Sylianteng’s NYC Parking Signs

    Khoi
    21 Apr 2014 | 8:24 am
    It wasn’t that long ago when New York City’s parking signs were famously redesigned by Michael Bierut at Pentagram, but that apparently didn’t satisfy designer Nikki Sylianteng. She took it upon herself to craft an altogether new design that eschews Pentagram’s textual approach and opts for a visual representation of parking schedules. On her portfolio…
  • Correct Title Capitalization

    Khoi
    20 Apr 2014 | 6:36 pm
    I’m kind of a freak about capitalization. Not that I know how to capitalize things properly every time, but I feel that at the very least I aspire to capitalize the right words in a title. Doing so, I find, adds a subtle but worthwhile dollop of goodness to written text. Proper capitalization shows that…
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    Veerle's blog

  • Gent -Wevelgem

    Veerle Pieters
    23 Apr 2014 | 12:00 am
    The latest in the Spring Classic Series is the Gent-Wevelgem race held every year around March and one for the sprinters. Available as a poster.via Neil Stevens
  • Workstation

    Veerle Pieters
    22 Apr 2014 | 11:55 pm
    Loving this color pallet.via Jan Cavan
  • Help Ink

    Veerle Pieters
    22 Apr 2014 | 11:49 pm
    Nice custom typography.via Lauren Hom
  • Comunichiamo

    Veerle Pieters
    22 Apr 2014 | 11:38 pm
    Riccardo’s style never stops to amaze me.via Riccardo Guasco
  • Duoro

    Veerle Pieters
    22 Apr 2014 | 11:32 pm
    Wine illustration for Majestiic Wines by Neil Stevens.via Neil Stevens
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    UIE Brain Sparks

  • The Aura, Excitement, and Energy of the UI19 Conference

    Lauren Cramer
    22 Apr 2014 | 10:33 am
    Registration now open for the User Interface 19 Conference. Find out what’s going on. Find out what matters most.  
  • Make Collaboration Happen, a Virtual Seminar with EightShapes’ Dan Brown

    Adam Churchill
    18 Apr 2014 | 10:17 am
    Happy, productive teams may seem like a pipe dream to those who believe all designers are divas, project managers rush timelines, and bosses (or clients) expect the impossible. Dan Brown’s team at EightShapes has adopted behaviors, making their work transparent and effective. In Make Collaboration Happen, he’ll show you how he’s distilled these behaviors into a framework called the “4 Virtues of Collaboration.” You’ll want to attend this seminar if you Want to learn 6 different behaviors to become more collaborative on a daily basis Have to interact with…
  • Ahava Leibtag – Content: Messaging and Marketing

    Sean Carmichael
    18 Apr 2014 | 7:05 am
    [ Transcript Available ] The goal of any site is to have great, compelling content. But what constitutes great content? How is the success of a blog post or a video measured? How can you be sure the time and effort put into crafting your content is providing an adequate return on investment? Ahava Leibtag believes that content is a conversation in a marketplace. In her virtual seminar, Designing Effective Content Marketing, Ahava discusses the challenges that organizations face when approaching content that not only dictates the user experience but also influences the bottom line. The…
  • Whitney Quesenbery and Lainey Feingold – Structured Negotiations

    Sean Carmichael
    17 Apr 2014 | 12:22 pm
    [ Transcript Available ] If you work in user experience or accessibility, you probably spend part of your time on advocacy–making the case for a new design idea or a new way of working. Lawsuits are the ultimate way to get two sides to come to an agreement, but it’s also an extremely confrontational style of advocacy. A more collaborative process might be a better way to reach your goal with an agreement that is a win for everyone. Lainey Feingold is a disability rights lawyer with an extraordinary record of landmark cases, including settlements with some big companies that have made…
  • Designing Infographics & Data Visualizations

    Adam Churchill
    4 Apr 2014 | 11:05 am
    Do you know what story you’re trying to tell with that data? And secondarily, how do you create a visualization that effectively communicates that story? Find out if you’re on the right track with Noah Iliinsky. In our next virtual seminar, Designing Infographics & Data Visualizations, he’ll help you identify the information needs of your audience, figure out the right story, and showcase it through user-friendly designs tailored to your audience. Draw from the science of cognitive perception to make design decisions based on user behavior. You’ll learn how to…
 
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    Cone Trees

  • When to Use Tables and When to Use Graphs

    ConeTrees
    17 Apr 2014 | 2:08 am
    Status: Work in progress [what is this?] I’ve done a fair amount of work in interaction deisgn for data visualization in MI (management Information) and BI (Business Information) systems, mostly around setting graaphical data representation and interaction guidelines for such applications. One of the most basic things which people get wrong again and again is when to use tables versus when to use graphs. Don’t make that mistake. Use these rules to decide whether you should be using a table or a graph to display data (I’ll add more soon because the other points are not jsut…
  • Guidelines for Sending Screenshots of Web Application and Website Pages for Usability Reviews

    ConeTrees
    16 Apr 2014 | 10:04 pm
    Status: Work in progress (what is this?) Whether it is your clients or development team, it’s important to explicitly specify screenshot requirements rather than assuming the other party to provide screenshots in the right way. This ensures an efficient usability review that is not unnecessarily impacted by files being sent and resent all the time. Send screenshots of the full webpage. Use an application like Greenshot (freeware, IE) or FireShot (free 30 day trial) for this purpose. This enables better review of the page rather than it being reviewed as separate images. Send images in PNG…
  • UI Pattern Libraries for the Enterprise- What. Why. How & the Difference From a Style Guide

    ConeTrees
    15 Apr 2014 | 2:02 am
    Status: Work in progress [what is this?] What is a UI pattern? If you break a website or application down from a user interface perspective, you will end up with a bunch of user interface components that are used again and again throughout it. A user interface pattern is called so because that pattern can be used repeatedly to solve a particular design problem. Examples of UI patterns 1. Accordion- An accordion can be used to display information when there are too many items to fit in a limited space without overwhelming the user. 2. Step indicator- A step indicator is used in screen flows to…
  • A New Cone Trees Communication Style

    ConeTrees
    9 Apr 2014 | 8:03 pm
    Status: Work in progress Why? I’d like to announce a change in my communication style for Cone Trees. It’s probably something that does not exist at the moment, not that I am aware of. I’ve been busy with work and writing music and spending time with loved ones which has had me writing a lot less frequently as I did on Cone Trees. At the same time, there is so much knowledge for me to share with the UX community to help you work better. This is what prompted me to create a new communication style. I call it Lean Collaborative Communication The change is going to be me posting…
  • Video- Khoi Vinh on Grids for Web Design

    ConeTrees
    4 Dec 2013 | 4:57 am
    In this short video, Khoi Vinh, the ex-Design Director at NYTimes.com for 4½ years, talks about using grids for web design to bring order, logic and law as a framework while boosting its aesthetic power at the same time. He talks about how comic books inspired him to work with grids. Khoi Vinh is author of the book, Ordering Disorder: Grid Principles for Web Design
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    cloverleafllc

  • Cómo la Actividad Física puede transformar su rutina de cada día

    admin
    20 Apr 2014 | 7:00 pm
    Lоѕ angelеs faltа p actіvidad fíѕіcа en lа mayoría еn vіdа р ѕhеdd pueblоs atіоnѕ аsombroѕa, еsресiаlmente сon lоѕ numerоsoѕ еѕtudіоs que dеmuеѕtran сómo роѕitivo mоvіmіentо b еxamen pаrа lоѕ аngеlеѕ mеnte, сuеrpo b еsрírіtu.
  • Comer Sano: poseer buenos resultados y duración prolongada

    admin
    8 Apr 2014 | 11:26 pm
    Cоmеr ѕаnо eѕ роsible dar еmрlаzamiеntо a un сuеrpо ѕаno. Cuаndо tiеnеs un сuеrро sanо, рuеdes hасer tuѕ асtіvidаdeѕ dіаrіaѕ сon vitаlіty y ѕіn fаllar. Pоr lо tanto аtіоns muy ѕіgnіficаtіvo tenеr un сuеrрo sanо.
  • La comprensión de las diferentes variedades de recetas de Comida Mexicana en los años

    admin
    3 Apr 2014 | 9:03 pm
    Lа соcіnа mеxіcаna ha ѕіdо disfrutado por tоdоs у ѕіn duda ѕе сonvеrtіrá еn un fаvoritо de la cосіnа pаrа muсhоѕ іndіvіduоs еn tоdо el mundо. Hау muсhаs varіеdаdеs de la сocina сосіna mexіcanа mеxicаnа соn un muу…
  • Sugerencias sobre elegir Hoteles

    admin
    3 Apr 2014 | 10:23 am
    A oсаѕіonеs, la fаtigа y lа fаltа dе tіеmрo еntrе otrоs faсtоrеs quе cоnfоrmar соn еl primer hоtel еn еl quе еnсоntrаmоѕ. Pоr еѕta razón, eѕ mејоr pоr tomаrѕe el tiеmрo рarа plаnіfісar сadа detаllе рosiblе. Deѕdе еl…
  • Elementos a considerar al elegir el mejor Urólogo

    admin
    31 Mar 2014 | 8:03 am
    Urólogо еѕ un tiрo dе eѕpeciаlіѕtа еn mеdісina que tіеne lа preрaraсіón еѕрeсífica y la informaсіón dеl dіаgnóstісо у еl trаtаmіеnto dе lоs рroblemaѕ idеntіfіcadoѕ cоn el tractо urinarіо еn аmbоѕ сhicos y muјerеs dе tоdаѕ…
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    Everyone's Blog Posts - HFI Connect

  • CXA and the Changing Direction of Usability

    Human Factors International
    2 Apr 2014 | 10:30 am
    CXA and the Changing Direction of Usability by Jim Garrett What drives any top-level professional is the desire to know more and more about their chosen field. Our CUA of the Month, Stanley Brown, is a prime example of this drive for excellence. Stanley started out as a systems engineer for ten years and then wanted to understand more about the end users. So he got a Bachelor’s degree in graphic design to understand the look and feel for the frontend and the backend design. Then he got his Master’s degree in computer integration as he wanted to talk to the users and pick their brains to…
  • Author Interview - Part 3 - Institutionalization of UX: A Step-by-Step Guide

    Human Factors International
    19 Mar 2014 | 8:29 am
    In depth interview with HFI Founder & CEO, Dr. Eric Schaffer on his 2nd edition of his ground breaking UX Practice book featuring HFI Global Head of Technical, Apala Lahiri, co-author. http://uxpractice.com/
  • Secrets of an Intuitive Interface

    Human Factors International
    7 Mar 2014 | 8:54 am
    A Look At How Companies Try To Create A Good User Experience by Steve Fleming Originally printed in the March/April 2014 print edition of iPhone Life Magazine. Reprinted here with permission. You may have asked it when trying to use an app on your phone: “Why can’t I just…?” Or maybe you’ve even complained, “This isn’t intuitive,” or “That’s not usable.” Your frustration is speaking to the fact that the app doesn’t do what you want it to do, or doesn’t work the way you want it to work. But you probably don’t notice all the instances an app does work the right…
  • Championing UX in the Operating Room

    Human Factors International
    3 Mar 2014 | 11:30 am
    Championing UX in the Operating Room By Jim Garrett There is much in the news these days about the healthcare system and all the changes going on. There is another change going on right inside the hospitals which isn’t making headlines, but is critical to the lives of the people being cared for, and those who care for them. Enter Alyce Green, our Certified Usability Analyst of the month. Alyce is the User Experience Manager at Stryker. Stryker is one of the world’s leading medical technology companies and is dedicated to helping healthcare professionals perform their jobs more efficiently…
  • Author Interview - Part 2 - Institutionalization of UX: A Step-by-Step Guide

    Human Factors International
    3 Mar 2014 | 9:23 am
    Author Interview - Part 2 - Institutionalization of UX: A Step-by-Step Guide Part 2 of 3 - In depth interview with HFI Founder & CEO, Dr. Eric Schaffer on his 2nd edition of his ground breaking UX Practice book featuring HFI Global Head of Technical, Apala Lahiri, co-author. Learn More at; http://uxpractice.com/
 
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    New UI design patterns in the Patternry library

  • Color Scheme

    7 Apr 2014 | 3:57 pm
    Written by Janne Lammi This pattern contains the main color scheme for Patternry. You can use this pattern as a template when creating your company style guide / pattern library with Patternry. Just sign up if you haven’t already, add this pattern to your library, create a copy of it and customize to make it fit your needs.
  • Typography

    9 Oct 2013 | 1:23 pm
    Written by Janne Lammi This pattern contains typography guidance for Patternry. You can use this pattern as a basis when creating a typography part of your company style guide. Just "sign up(Sign Up)":https://patternry.com/accounts/signup/ if you haven't already, add this pattern to your library, create a copy of it and customize to make it fit your needs. P.S. To see the HTML example in full size, click on the "Show preview in new window"-link below.
  • Accordion

    1 Dec 2012 | 3:05 am
    Written by Janne Lammi An accordion is a grouped set of collapsible panels that the user can open and close by hovering on or clicking on the title of a specific panel. Accordion allows organizing the content into logical, titled sections in a space-saving way. Accordions usually work best when the user can have only one section open at a time and each section is independent from each other. When the panels provide parallel context (for example search filters), allowing user to have several sections visible simultaneously might be a good idea. *Note:* To make the example accordion work you…
  • Navigation List

    18 Apr 2012 | 11:27 am
    Written by Janne Lammi Navigation list provides a simple and easy way to build groups of navigation links with optional headers. They're best used in the sidebars of a Website/Web app.
  • Multicon-page pagination

    18 Apr 2012 | 11:07 am
    Written by Janne Lammi When there are too many search results to comfortably fit on a single page, split the results into separate pages. Let the user to navigate between pages using a pagination control. The ultra simplistic and minimally styled pagination example here is inspired by Rdio. The large block is hard to miss, easily scalable, and provides large click areas.
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    Konigi

  • Car UX

    jibbajabba
    21 Apr 2014 | 1:19 pm
    Min Seung Song's Car UX site captures elements of car interiors with photos of instrument panels, gear boxes, and wheel buttons. Via Swiss Miss
  • Beatport Pro Music Store

    jibbajabba
    21 Apr 2014 | 10:00 am
    Screen 1 Caption:  Filtering by mood. Includes an option for exclusions when clicking twice on a button. Screen 2 Caption:  Adding a BPM range filter. Screen 3 Caption:  A pre-defined filter based on previously followed artists or labels is provided as a link. This is further filterable by other categories. Screen 4 Caption:  Search results for an artist, showing track details inspector in the right sidebar, and player at the bottom. Clicking in the highlighted waveform in the player lets you needle-drop to that part of the track. Beatport's Pro app for the Mac offers a…
  • Studio Breaks: Sunny Day Session

    jibbajabba
    16 Apr 2014 | 3:34 pm
    This is a new thing I'm doing. During work breaks I'm mixing and recording. I'm rediscovering mixing music and realizing how much I've missed it, so I'm making it part of my life again as a bedroom/studio DJ. This is my first baby step in. Be gentle. Headphones on? Let's go. Sunny Day Session by Konigi on Mixcloud
  • Cloudwash: Washing machine prototype by Berg

    jibbajabba
    28 Feb 2014 | 8:50 am
    I love Berg's demo of their Cloudwash smart washing machine concept. The company created the prototype to demonstrate how a smart networked appliance might be better designed. The video provides an excellent walkthrough of their design process. They simplify the face, which consisted of many controls for dedicated functions, reducing that to "high value functions" only. More functionality is accessible via a smart phone app, which also integrates the device with services such as warranty and supplies management and purchasing. I haven't been very interested in the current offerings of smart…
  • Ridley Scott Demystifies the Art of Storyboarding

    jibbajabba
    17 Feb 2014 | 10:09 am
    Ridley Scott, director of Alien and Blade Runner, talks about the importance of fast thumbnail sketching and storyboards in helping him make movies. Scott discusses how storyboards help him capture the imagery of scenes, and how talking through storyboards prepare the creative team by establishing a direction for what they intend to create. Read more at the article on Open Culture. Via Ian Smile.
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    UX Passion - UX design agency

  • Usability: Data collection

    Darko Čengija
    18 Apr 2014 | 3:03 am
    Rating the tasks Exactly what you will do with the data you collect is not really within the scope of this booklet. However, what kind of data you should collect is. Remember that you have broken down the entire session into main and small tasks. Each of the small tasks should be defined just as the main task is: they should be specific and measurable. In other words, it should be easy to tell if a task has been completed or not and how difficult it was for the participant to complete it. So, one thing you can definitely rate for each small task is the difficulty. It makes sense to have at…
  • Usability: Interaction with the user – Part 2/2

    Darko Čengija
    11 Apr 2014 | 3:17 am
    Explaining the task Now is the time to explain what needs to be done. The task itself should be concise and easily understandable – for example, “Using the Vodafone website, find where you can choose tablet devices and buy the one that would suit your needs the most.” If this needs further clarification, feel free to explain anything. Just before the start, ask the participant to repeat the task in their own words. This is a very important check. It might be that what they say isn’t really what they’ve been asked to do. In that case, politely explain again what…
  • Usability: Interaction with the user – Part 1

    Darko Čengija
    4 Apr 2014 | 3:14 am
    First contact Ensure that all participants have your phone number so they can call in case they can’t find you. Ideally, it should be a phone number of one of your colleagues so that you won’t have to answer the phone during a session. Some participants may be nervous about testing, and this feeling can be especially intense if they’re late for a session. Make sure you explain that they have nothing to worry about, and that running a bit late is not a problem – any stress unrelated to the website testing could distort your findings. Even if problems occur during the…
  • Usability: Where should the tests be held?

    Darko Čengija
    27 Mar 2014 | 3:58 am
    User’s premises You should go to the user’s location if the context (environment) in which the website is being used is an important part of the flow. An example of this might be a store in which sales agents work with customers and have to deal with various requests very quickly. It’s hard to replicate that situation anywhere else, and testing the user outside that stressful environment won’t give you the valuable feedback you need. The downside of this is that all you can do is take notes and perhaps record the sound, but any other means of capturing the user’s…
  • Usability: Recruiting participants for usability testing

    Darko Čengija
    20 Mar 2014 | 5:08 am
    Two ways to find them There’s more than one way to find participants for testing. You can simply ask people you know to do you a favour and spend an hour going through the website. They shouldn’t have been involved in its creation in any way. If they haven’t been and they fit the criteria for the intended users, this should work out just fine. The opposite approach is to hire an agency that specializes in finding people according to certain criteria, such as ‘older than 29′, ‘unemployed’, ‘has pets’ – whatever is relevant to the…
 
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    Cre8pc, by Kim Krause Berg

  • Conversions Web Design Presentation

    cre8pc
    31 Mar 2014 | 3:11 pm
    My presentation at Pubcon New Orleans was well attended and popular.  If you would like to see the slides from my talk, visit Conversions Web Design
  • Persuasive and Conversions Web Design Pubcon New Orleans

    cre8pc
    5 Mar 2014 | 1:30 pm
    Attendees at this year’s PubCon New Orleans interested in improving their website design, increasing conversions, and sending “We are Awesome” signals to search engines can attend my talk on Wednesday, March 19 at 11:45. Persuasive and Conversions Web Design Whether you have an established website, are launching a new one or seeking ideas for a redesign, how do you know what works best for increasing conversions? Does user experience design interfere with your search engine marketing strategies? What design changes can you make now that will bring an instant conversions…
  • Somewhere on CNN is a News Site

    cre8pc
    5 Mar 2014 | 11:46 am
    As more and more news sites devote their top stories to leads they find from People magazine, the only other sign of desperation is advertising out the wazoo. Case in Point
  • A Touch of UX in Austin, Texas Riding Into Town

    cre8pc
    16 Dec 2013 | 4:22 pm
    Pubcon continues to deliver affordable one-day conferences and I’m excited to be speaking at the next one in Austin, Texas in January 2014. I like to make my talks fun, fascinating and informative.  I’d love to meet you and welcome you to sit in for my presentation on Tuesday, January 28, 09:20a – 10:20a  at the Pubcon Regional Austin Conference Usability Conversion Tactics Usable websites offer great user experiences, and great user experiences lead to happy customers. On the flip side, a poorly designed site means frustrated users and higher bounce rates. This session…
  • Free Download: Holiday Conversions Tips

    cre8pc
    21 Nov 2013 | 12:24 pm
    Still looking for last minute ideas to increase your ecommerce sales?  Fresh ideas? Are you sure you covered every possible persuasive design angle for your holiday promotions? This past Tuesday Shawna Seigel interviewed me during her regular show, eCom Experts.  In addition to the suggestions and examples from the broadcast, I offered a free Holiday Conversions Tips free document download. Listen to the Podcast You can listen to the entire show: E commerce Site Conversions and Providing a Holiday Conversion Checklist Free Checklist The free checklist comes in 3 formats for immediate FREE…
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    UX Movement

  • Why Users Fill Out Less If You Mark Required Fields

    anthony
    15 Apr 2014 | 9:58 am
    Are most of your users skipping the optional fields on your form? You might not need that extra information, but having it could help you learn more about users and give them a better experience. If you want more users to fill out the optional fields on your form, avoid marking required fields and mark optional ones only.Research shows that most users approach forms with “voluntary over-disclosure” behavior. This means that they regularly offer more information than required even when they’re told that doing so is voluntary. This contradicts the traditional assumption that users…
  • Do’s and Don’ts of Using Light Typefaces

    anthony
    8 Apr 2014 | 6:46 am
    Typefaces come in different forms. The most common forms seen on the web are regular, bold and italic. But there’s an up-and-coming typeface that designers should use on their user interfaces more often. When used correctly, light typefaces can give you a clear and beautiful effect on your text. However, when used wrong, it can make your text hard for users to read. Here are some do’s and don’ts for using light typefaces.Do Use it to Enhance Contrast Between Headings & Body TextWhen headings and body text don’t have enough contrast from each other, they can clash. A heading and…
  • Readability of the New Nutrition Label

    anthony
    1 Apr 2014 | 7:50 am
    Nutrition labels have looked the same for decades. But the FDA plans to redesign them to make them easier to read. By comparing the old and new nutrition labels, you can see why the new design is faster to scan and easier on the eyes.Increasing Text Size Increases Visual AcuityNotice how the title, calories and servings are the first information pieces you see when you look at the new nutrition label. This is because they are the largest text in its space. When you increase the size of a text in relation to the text around it, you increase the user’s visual acuity for the larger text. This…
  • Light Resume: Easy on the Eyes and Your Printer

    anthony
    24 Mar 2014 | 9:30 am
    Your resume only has six seconds to make an impression when you apply for a job. Eye-tracking research shows that this is the average time a recruiter spends reviewing each resume they get. If recruiters can’t scan the key data points of your resume within those six seconds, it isn’t going to get another look. Recruiters experience higher cognitive loads and greater visual fixations when reviewing a cluttered resume. In the recruiter’s eyes, a resume that’s hard to read is not a professional one. It’s important to make a positive first impression and a clear, professional resume is…
  • 5 Design Techniques to Incite User Emotion

    Sylvia MLewis
    5 Mar 2014 | 1:01 pm
    For years, designers have focused on traditional design factors such as meeting web standards, organizing navigation, choosing layouts and fonts. However, the design world has evolved and inciting user emotion is more possible than ever. Designers can now create user interfaces that give users a complete experience by not only meeting their needs or presenting them with beautiful aesthetics, but offering them something more that touches their emotion. Here are some ingredients you can use to spice up your UI and deliver an emotional and mind-blowing user experience.Add Personality with…
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    Cone Trees

  • When to Use Tables and When to Use Graphs

    ConeTrees
    17 Apr 2014 | 2:08 am
    Status: Work in progress [what is this?] I’ve done a fair amount of work in interaction deisgn for data visualization in MI (management Information) and BI (Business Information) systems, mostly around setting graaphical data representation and interaction guidelines for such applications. One of the most basic things which people get wrong again and again is when to use tables versus when to use graphs. Don’t make that mistake. Use these rules to decide whether you should be using a table or a graph to display data (I’ll add more soon because the other points are not jsut…
  • Guidelines for Sending Screenshots of Web Application and Website Pages for Usability Reviews

    ConeTrees
    16 Apr 2014 | 10:04 pm
    Status: Work in progress (what is this?) Whether it is your clients or development team, it’s important to explicitly specify screenshot requirements rather than assuming the other party to provide screenshots in the right way. This ensures an efficient usability review that is not unnecessarily impacted by files being sent and resent all the time. Send screenshots of the full webpage. Use an application like Greenshot (freeware, IE) or FireShot (free 30 day trial) for this purpose. This enables better review of the page rather than it being reviewed as separate images. Send images in PNG…
  • UI Pattern Libraries for the Enterprise- What. Why. How & the Difference From a Style Guide

    ConeTrees
    15 Apr 2014 | 2:02 am
    Status: Work in progress [what is this?] What is a UI pattern? If you break a website or application down from a user interface perspective, you will end up with a bunch of user interface components that are used again and again throughout it. A user interface pattern is called so because that pattern can be used repeatedly to solve a particular design problem. Examples of UI patterns 1. Accordion- An accordion can be used to display information when there are too many items to fit in a limited space without overwhelming the user. 2. Step indicator- A step indicator is used in screen flows to…
  • A New Cone Trees Communication Style

    ConeTrees
    9 Apr 2014 | 8:03 pm
    Status: Work in progress Why? I’d like to announce a change in my communication style for Cone Trees. It’s probably something that does not exist at the moment, not that I am aware of. I’ve been busy with work and writing music and spending time with loved ones which has had me writing a lot less frequently as I did on Cone Trees. At the same time, there is so much knowledge for me to share with the UX community to help you work better. This is what prompted me to create a new communication style. I call it Lean Collaborative Communication The change is going to be me posting…
  • Video- Khoi Vinh on Grids for Web Design

    ConeTrees
    4 Dec 2013 | 4:57 am
    In this short video, Khoi Vinh, the ex-Design Director at NYTimes.com for 4½ years, talks about using grids for web design to bring order, logic and law as a framework while boosting its aesthetic power at the same time. He talks about how comic books inspired him to work with grids. Khoi Vinh is author of the book, Ordering Disorder: Grid Principles for Web Design
 
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    Baymard Institute

  • Checkout Design: Payment Method Selection

    Jamie Appleseed
    22 Apr 2014 | 11:21 pm
    If users have no way of paying you, they have no way of buying anything from you, and so it’s clear that accepting a wide range of payment methods is a good idea to ensure that all users actually have a way of sending money your way. Yet, during our checkout usability studies, we observed how just presenting the user with a bunch of payment methods introduces complexity to the checkout process, and must be designed carefully to avoid confusion and choice paralysis. For international sites accepting multiple payment methods is not just a matter of user preferences (although that is…
  • Users Overlook Store Pickup When Not Presented as a Shipping Option

    Christian Holst
    1 Apr 2014 | 11:31 pm
    With 33% of abandoned carts being due to extra costs added during checkout, shipping is clearly still a weak point of e-commerce (Baymard 2013). It should therefore come as little surprise that Store Pickup is becoming an increasingly important feature in e-commerce, with as many as 50% of all customers expecting omni-channel retailers to offer this option (Forrester 2014). Alas, our usability research shows that users often overlook Store Pickup features on many of the sites where it’s offered due to a mismatch between where users expect to find the feature and where it’s…
  • 4 Design Patterns That Violate Back-Button Expectations

    Christian Holst
    18 Mar 2014 | 12:48 am
    During all our usability studies we’ve observed how users, both novice and expert, rely extensively on the browser back button. Often this has severe usability implications in these modern days where we design webpages with overlays, toggled states, accordion checkouts and one page applications. These new-fangled web design patterns often have a default technical structure which break user expectations and clash with the user’s mental model for how the decades-old browser “back” button functions. The consequences of breaking the user’s expectations of how the…
  • Avoid These 5 Types of E-Commerce Graphics

    Jamie Appleseed
    3 Mar 2014 | 11:41 pm
    This is the last in a series of 8 articles on product finding that draw on findings from our recent homepage and category usability report and benchmark. Internal graphics, banners and ads for promotions and site features are fairly common on e-commerce sites and can – when linking to relevant content – be immensely helpful to users. However, during our latest e-commerce usability study, a large number of the test subjects were led astray by poorly placed and designed internal ads. In some cases this even resulted in site abandonments. We found the following 5 types of internal ads and…
  • Sub-Sub-Category Links: a Vital Feature in E-Commerce Navigation (50% Get it Wrong)

    Christian Holst
    17 Feb 2014 | 11:48 pm
    This is the 7th in a series of 8 articles on product finding that draw on findings from our recent homepage and category usability report and benchmark. During our most recent usability study of e-commerce sites, we often observed users doubting whether to look for a given product type in category A or B, especially when the categories overlapped thematically or when the product could logically belong to both categories. The category boundaries simply weren’t sufficiently clear from the category name and thumbnail alone – further information about each category was needed to…
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    Wireframes Magazine

  • My Sketchbook Color Coding

    Jakub
    11 Apr 2014 | 1:20 pm
    What, it’s been two years already? That’s how long it took me to fill in my dotted Leuchtturm notebook (German engineering at its finest) front to back. Since I’m starting a new one, I thought to devise a bit of a color coding system for my upcoming notes and just share it here. The colors I typically use to underline the very first page title. Here are the colors: Light Grey For Thoughts & Inspirations Sometimes I’ll hear or read something of interest from a podcast, article, or book and it gets coded this way. My own free-form personal random thoughts across…
  • 8 Awesome Business & Entrepreneurial Podcasts

    Jakub
    2 Feb 2014 | 5:39 am
    Well, this surely is a bit away from traditional wireframing and sketching, but I just needed to share these inspirational business podcasts somehow. Fact is, I’ve been listening to these for quite some time now and they have been driving a big chunk of my thinking recently. They are all very entrepreneurial and startup oriented in nature while highly motivational as well. Personally, I found them as a nice way to complement the morning commute while stirring lots of business thinking. The list goes on starting from my favorite at the top: The Business of Freelancing Podcast Brennan…
  • UseYourInterface.com

    Jakub
    15 Jan 2014 | 7:36 am
    UseYourInterface.com is another collection of interface patterns mostly dealing with animations. Lots of moving parts and inspirational stuff. Definitely liked the submit button + onsubmit progress bar combination. Credits: Josh Davey
  • RoundIcons

    Jakub
    4 Jan 2014 | 6:12 pm
    RoundIcons.com brings you a juicy set of 1000 hand crafted, flat, round, professional looking vector icons. Can’t go wrong with these easy to customize, designed to convert and a 30 day money back guarantee. Quoting their site: Made with attention to details and designed to provide you with the ultimate resource for whatever project you would work on. Give a unique and clean feel to your website, prints, infographics or applications using our complete set. Ready to use icons weather you are a regular user or a designer you will find our Collection very friendly and extremely easy to…
  • Streamline – 1640 Vector Icons

    Jakub
    13 Dec 2013 | 7:42 am
    Streamline, by Vincent, is a new vector icon pack that is packed with goodness, extremely flexible, and designed with love. Here is what the new set contains: A Quite Broad Set There are 1640 icons inside that have been carefully designed. That’s iOS7 and Android icons spanning such themes as: alerts, gestures, people, business, weather, and on and on. Super Flexible These icons have also been designed on a variety of grids ranging from: 24px, 30px, 36px, 48px to 60px. More so, these all assets being done in vector form (EPS and AI), are all ready for additional modification in various…
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    Users Know

  • Want Better UX? Change the Conversation.

    Laura Klein
    9 Apr 2014 | 1:25 pm
    If you’ve ever been a user experience designer, you’ve probably heard people say something like this when starting a new project:We want to make it delightful and easy to use.We need to do some user research.We want to improve our onboarding process.We think it needs a walkthrough for new users.We want a persona/photoshop mockup/wireframe/landing page/insert deliverable here.All of these statements are absolutely useless. Why? Because none of them help you decide what to work on or how to improve a product.So, the next time somebody introduces a UX project by asking for a specific…
  • The Most Important User You're Not Talking To

    Laura Klein
    18 Mar 2014 | 1:46 pm
    Do you have a product? With users? If you answered “yes” to both of those questions, you have an amazing untapped source for product research. And I’m not talking about your users. I mean, sure, you should be listening to users and observing them. A lot. But there’s another group of people who can provide you with incredible insights into your product. You should be talking to people who used your product once and then abandoned it. Tweet This!Specifically, you need to ask these people the following questions:What were you expecting when you tried this product?How did…
  • Making More UX Designers

    Laura Klein
    3 Mar 2014 | 4:37 pm
    Over the last few years, I’ve had an increasing number of people ask the same two questions. Specifically I get asked: Where can I find a good UX designer?How can I get into UX?The best possible solution is, of course, to teach the people in the second group how to do the job and then introduce them to the people in the first group. The second best solution is to teach the people in the first group to do it for themselves. I’ve been experimenting lately with both of these approaches. This need for creating more UX designers is one of the biggest reasons I joined Tradecraft as an…
  • Building the Right Thing vs Building the Thing Right

    Laura Klein
    7 Feb 2014 | 11:54 am
    This originally appeared as a guest post on the O'Reilly Programming Blog.I love it when companies test prototypes. Love love love it. But it makes me incredibly sad when they use prototype testing for the wrong thing.First, let me give you my definition of “prototype testing” here. I often build interactive, or semi-interactive, prototypes when designing a product. These prototypes are not actual products. They’re simulations of products. People who see the prototype can often click around them and perform some simple tasks, but they’re generally not hooked up to a real back end…
  • Lean UX Videos

    Laura Klein
    21 Jan 2014 | 3:14 pm
    Recently, I've been experimenting with new ways of delivering information about UX for Lean Startups. Yes, this is a very poor excuse for not blogging as much. But it's also a genuine effort to get information about user experience design to new people.As part of this effort, I'm making a series of short (10 minutes or so) videos for UXD for Developers. This is a show on YouTube produced by the folks at the Android Developer Network at Google.Two of my videos are already posted, and at least one more is on the way. A list of all the videos (including some that I'm not in) is here: UXD for…
 
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    The UX Bookmark

  • Customer Journey Maps – A ‘Quick And Dirty’ Technique To Create Them

    admin
    3 Apr 2014 | 2:58 am
    A Customer Journey Map (CJM) is a very helpful tool that represents the whole interaction with a product or service in a transparent manner. It clearly points out the strengths and weaknesses of each stage of the interaction – particularly those that affect the user experience. In addition to this, Customer Journey Maps also show the possibilities for improvement. However, creating a Customer Journey Map is a very resource-consuming process. In this article the author introduces to you the approach they took for one of their clients. The technique that we applied allowed them to quickly…
  • The User-Reported Critical incident Method for Remote Usability Evaluation

    admin
    2 Apr 2014 | 9:25 pm
    Because of this vital importance of critical incident data and the opportunity for users to capture it, the over-arching goal of this work is to develop and evaluate a remote usability evaluation method for capturing critical incident data and satisfying the following criteria: tasks are performed by real users users are located in normal working environments users self-report own critical incidents data are captured in day-to-day task situations no direct interaction is needed between user and evaluator during an evaluation session data capture is cost-effective data are high quality and…
  • The Design Ethnography Fieldguide

    admin
    13 Mar 2014 | 7:42 am
    An essential part of any design activity is understanding the context one is working in, particularly the social context. Eventually when proposals are made, these too must be measured by their likely impact on the people who will use and live with them. Ethnography is one way to get closer to the everyday reality that design proposals will be situated within. Design ethnography is generally considered to be a light-weight version of established practices in the social sciences. This booklet is used by participants of the Helsinki design labs studios when venturing into the field to see the…
  • Fill Your Portfolio With Stories

    admin
    23 Feb 2014 | 6:38 am
    On the trail of exploring our next career move, it’s likely we’ll need to show the path we’ve been on. As part of a design team, that usually means displaying our work. However, if we didn’t make proper arrangements before we took the job, it’s very likely we can’t show much of our work to anyone. Consultants, contractors, and full-time employees are usually covered (in the US at least, but most other places as well) by a “work for hire” agreement, which means that the people we work for own all the work product we produce. Wireframes, sketches, and other deliverables…
  • Preference and Desirability Testing: Measuring Emotional Response to Guide Design

    admin
    3 Feb 2014 | 6:08 am
    An important role of visual design is to lead users through the hierarchy of a design as we intend. For interactive applications, a sense of organization can affect perceived usability and, ultimately, users’ overall satisfaction with the product. What stakeholders should be able to say is, “We should go with design C over A and B, because I feel it evokes the right kind of emotional response in our audience that is closer to our most important brand attributes.”
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    user experience design, ux and usability blog - keepitusable

  • Free book: Designing for the web (rrp £29)

    keepitusable
    8 Apr 2014 | 6:33 am
    We’ve  just discovered this incredible free design book. It looks super useful and is full of supporting visuals. This book was previously selling on Amazon for £29. A Practical Guide to Designing for the Web aims to teach you techniques for designing your website using the principles of graphic design. Featuring five sections, each covering a core aspect of graphic design: Getting Started, Research, Typography, Colour, and Layout. Learn solid graphic design theory that you can simply apply to your designs, making the difference from a good design to a great one. We’ve not had a…
  • A psychologists thoughts on Spritz and the future of digital reading

    keepitusable
    7 Apr 2014 | 1:23 am
    How do you read these days? Do you read physical or digital books? Have you heard of Spritzing? Here, Lisa Duddington, Digital Psychologist at Keep It Usable, looks at how reading has changed and what the digital future holds. “I’m an avid reader, in fact my nickname is ‘the bookinator’. You can normally find me hanging out in the psychology section at Waterstones. For a long time, I just couldn’t see myself ever replacing phsyical books with digital versions. To me, part of the ‘user experience’ is looking through a book case of pretty, colourful covers, picking each one…
  • New UX Book featuring Keep It Usable

    keepitusable
    4 Apr 2014 | 8:41 am
    There’s a new UX book on the scene and guess what, it features us! We’ve been getting a bit of a name for ourselves within the UX scene based on the quality of our work and our passion for all things UX. So when Peter Beare and Gavin Allanwood gained approval to create a new UX book they invited us to take part. The book covers an overview of the whole User Experience process, from research with users (our section – chapter 2) through to design and build. It’s a book that you can easily dip in and out of and is particularly beneficial to those new to UX who need a…
  • 25% of shoppers plan to spend more this Christmas

    keepitusable
    27 Nov 2013 | 3:25 am
    Following our recent article The biggest mobile Christmas yet! Are you ready? new research with shoppers shows that 37% of shoppers expect to do more online shopping this Christmas than they did last year and 25% expect to spend more this Christmas, compared to 2012. We expect this in part to be due to a rise in consumer confidence over recent months. Food retailers aren’t set to have as large an increase in online shopping as when it comes to the big Christmas food shop, 71% of shoppers say they’ll visit a physical store to carry out the task. Only 14% say they will do their…
  • 88% of mobile shoppers have negative user experiences

    keepitusable
    22 Nov 2013 | 6:49 am
    We’ve just read about some interesting research that was conducted in the US by Skava earlier this year that shows that although the number of consumers using smartphones to shop has increased to 71%, the user experience is still far behind consumer expectations and satisfaction is low. 88% of consumers who shop via mobile have had negative experiences. Mobile shopping user experience issues Navigation (51%) People find that websites are more difficult to navigate through their mobile device compared to desktop. Small images (46%) Product images are too small for consumers to make a…
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    All About CAD Conversion

  • How to Migrate Your CAD Data to PLM

    Diane Mitol
    23 Apr 2014 | 7:59 pm
    How to Migrate Your CAD Data to PLM Overview In today’s global market, manufacturers who want to remain competitive and cope with both the complexity of the market and the engineering challenges of global development, often find it necessary to adopt a PLM (Product Lifecycle Management) system.  PLM systems aid in the planning and development of products on an enterprise level, from conception through design, manufacture, service and disposal.  PLM can be considered a major cornerstone of a manufacturing corporation's information technology structure, and is a logical extension of…
  • The “Magic” of 3D Scanning

    Diane Mitol
    17 Apr 2014 | 9:16 am
    The “Magic” of 3D Scanning Not so long ago, the idea of pointing a device at an object and “cloning” it was the stuff of science fiction and fantasy.  But today, 3D scanning technology makes virtual digital duplication of existing objects a reality.  Couple 3D scanning with 3D printing and “voila!” you can clone nearly any object. This article addresses the input, or scanning part of the equation.  See our post on Creating 3D Printable Files from CAD for information on the output, or printing side. What is 3D Scanning? 3D scanning is a process that captures physical…
  • How to Boost Large Format Productivity

    Diane Mitol
    10 Apr 2014 | 1:53 pm
    How to Boost Large Format Productivity When you’re talking about any type of business productivity, one of the top priorities is getting organized.  Getting organized can take many forms, from making lists to removing clutter, but it’s important to realize that getting organized is not the goal.  The act of becoming better organized functions as a microscope that magnifies what works and what doesn’t.  Getting your business organized can provide insight into the effectiveness of your overall systems and provide valuable direction in workflow improvements that can benefit…
  • What You Should Know About Reverse Engineering

    Diane Mitol
    3 Apr 2014 | 7:02 pm
    What You Should Know About Reverse Engineering What Does Reverse Engineering Mean? Reverse Engineering is the process of studying and analyzing a product, part or device in order to learn the details of its design; the way it’s constructed and the way it operates.  The goal of reverse may be to produce a copy or to make a better or more modern version.  Reverse engineering can also be performed on software and computer programs as well as on, biological or chemical or organic matter;  but for the purposes of this article, we are confining our discussion to reverse engineering…
  • How a CAD Drafting Service Can Help Your Business

    Diane Mitol
    27 Mar 2014 | 9:43 am
    How a CAD Drafting Service Can Help Your Business What Does a CAD Drafting Service do?  Experienced computer-aided design (CAD) technicians are in high demand in a variety of industries, but not every industry has enough CAD professionals on staff to produce their own drawings;  or, the personnel that they have on staff lack sufficient CAD expertise to take the business to the next level.  This is especially true with smaller firms, who often rely entirely on consultants to produce their drawings.  Even much larger companies hire independent CAD consultants from time to…
 
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